Home Service

What Home Service does

Home Service AG is a Swiss facility management services company headquartered in Zürich that delivers integrated building maintenance to property owners and real estate managers across the Zürich, St. Gallen, and Thurgau cantons. Founded in 1981 by Kurt F. Seeberger as a sole proprietorship, the company has grown to over 145 full-time employees organized around three core service pillars: Unterhaltsreinigung (maintenance cleaning of stairwells, common areas, garages, and exteriors), Technischer Dienst (technical building services covering heating, ventilation, electrical, and minor repairs), and Gartenpflege (professional garden and grounds maintenance). Supplementary offerings include 24/7 Pikettdienst (on-call emergency service), Hauswartablösung (caretaker replacement during absences), Spezialarbeiten (one-time special services), and a snow removal operation backed by 20+ vehicles and approximately 80 dedicated winter personnel, dispatched via Meteo Schweiz weather monitoring.

The company's commercial model is built on customized annual subscription contracts (Abonnements) with monthly flat fees (Monatstaxe), priced per property after on-site assessment. All equipment, machines, cleaning supplies, and green waste disposal are bundled into the subscription, and contractual liability coverage of up to CHF 5,000,000 is provided. Quality assurance is operationalized through per-property Pflichtenhefte (service specifications), QR-code-based real-time verification of staff presence, supervisor inspections, and monthly reporting. Contracts auto-renew annually unless cancelled with three months' notice, and assignments maintain continuity through dedicated staff visiting each property on the same day of the week.

Home Service AG operates from four locations (Zürich-Oerlikon HQ, Rüschlikon, Winterthur, and Romanshorn) and is currently owned by Finland-based PHM Group, which acquired the company in 2024 after a prior 2022 acquisition by Investis Gruppe. The brand and management team have been retained as independent under the new ownership. The go-to-market is exclusively direct B2B enterprise field sales with no online self-serve channel or digital advertising; outreach is conducted via website, phone, and email with personalized consulting per property. Revenue is recurring and predictable by design but is not publicly disclosed.

Name

Home Service

Legal name

Home Service AG

Website

https://homeserviceag.ch

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

1–10 employees

Short description

Home Service AG is a Swiss facility management company providing integrated maintenance cleaning, technical building services, and garden care via customized annual subscriptions to property owners and real estate managers in the Zürich, St. Gallen, and Thurgau cantons.

Ownership category

akta.pro rank

Product category

Facility Management Services

NAICS

Services to Buildings and Dwellings (5617), Landscaping Services (561730), Administrative and Support Services (561)

SIC

Services-Facilities Support Management Services (8744), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Home Services Coordination & Vendor Management (HSACAIAI)

akta.pro secondary industries

Residential Landscaping & Lawn Care (BPABADAB), Association Maintenance, Vendor & Capital Project Management (BPAJAHAM)

Keywords

• Facility management services
• Building maintenance cleaning
• Technical building services
• Garden care services
• Property management support

Headquarters

HQ city

Zürich

HQ country

Switzerland

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Building Maintenance Subscription Services: Annual subscription contracts with monthly flat fees (Monatstaxe) covering Unterhaltsreinigung, Technischer Dienst, and Gartenpflege services. Contracts auto-renew annually unless cancelled three months before expiry. Additional special services (Spezialarbeiten) offered as add-ons. Revenue is recurring and predictable.
2. Special Services: One-time or on-demand services including special cleanings, clearance and disposal, garden restoration, winter pruning, snow removal. Exclusive to managed properties.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Home Service AG is a facility management services company offering customized building maintenance through three core pillars: Unterhaltsreinigung (maintenance cleaning of common areas), Technischer Dienst (technical building services including heating, ventilation, electrical and minor repairs), and Gartenpflege (professional garden care). Services are delivered through annual subscription contracts with monthly flat fees to property owners and real estate managers across the Zürich, St. Gallen, and Thurgau regions of Switzerland, supplemented by caretaker replacement, 24/7 on-call emergency support, special projects, and snow removal.

Product overview

Home Service AG is a facility management company offering three core service pillars: Unterhaltsreinigung (maintenance cleaning), Technischer Dienst (technical building services), and Gartenpflege (garden care). These services are customized to each client's property needs and delivered through individual service subscriptions. The company also offers supplementary services including caretaker replacement during absences, 24/7 on-call emergency service, special projects, and snow removal. All services are provided by well-trained employees using company-owned equipment, with quality control through checklists, monthly reports, and QR-code tracking of work presence.

Differentiator

Problem solved

Functional benefit

Products and services

• Unterhaltsreinigung (Maintenance Cleaning)

Quantifiable outcome

• Defects typically resolved within 24 hours during normal operations
• +2 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Felix Partner Design AGminorImplementation/ SI/ Consulting PartnerWebsite design, concept, and CMS programming partner based in Zürich. Also provides photography services.

Scale indicators5 records

Recent moves11 records

Expansion highlights5 records

Broad incumbents

• Sodexo Suisse SA: Global facility services and quality-of-life services provider with Swiss operations; comparable in delivering integrated facility management, cleaning, and maintenance services to commercial and residential property clients.
• PHM Group: Pan-European facility services platform and parent company of Home Service AG; directly comparable business model (multi-service property maintenance subscriptions) and serves as both a peer and acquirer in the same category.
• Apleona Schweiz AG: European facility management provider with Swiss operations offering technical, infrastructural, and commercial facility services; competes for integrated multi-service contracts at larger Swiss property portfolios.
• ISS A/S: Global facility services company with a significant Swiss presence offering cleaning, technical, and property maintenance services; competes with Home Service AG on multi-service bundled contracts for larger Swiss property portfolios.

Direct peers

• Honegger AG: Swiss facility services provider specializing in cleaning, maintenance, and caretaker services for residential and commercial properties; comparable regional Hauswartung business model with bundled subscription offerings.
• Wincasa AG: One of Switzerland's largest real estate and facility management service providers; competes with Home Service AG for outsourced property maintenance and technical services contracts across residential and commercial portfolios.
• Livit AG: Swiss real estate services company offering property and facility management; competes directly for the same residential property maintenance and caretaker-replacement contracts in the Zürich region.
• Privera AG: Swiss property management firm providing integrated property and facility services to residential and commercial clients; directly competes for multi-service Hauswartung contracts in German-speaking Switzerland.
• Vebego AG: European facility services provider with Swiss operations offering cleaning, maintenance, and property support services; comparable integrated multi-service delivery model and geographic overlap in German-speaking Switzerland.

Regional players

• Stewart Property Services AG: Swiss property and facility management provider offering caretaker and technical services for residential properties; comparable service mix though primarily focused in different regional markets within Switzerland.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Home Service