Dubbo Private Hospital

What Dubbo Private Hospital does

Dubbo Private Hospital is a 53-bed acute and elective private hospital located in Dubbo, Central West NSW, Australia, operated by Healthe Care Australia, one of the country's largest privately owned hospital groups with 17 facilities and over 4,500 staff nationally. Founded in 1994, the hospital provides surgical, medical, and rehabilitation services across ten specialty lines including bariatric weight loss, dental and maxillofacial, ENT, general surgery, gastroenterology and endoscopy, ophthalmology, orthopaedics, urology, and vascular surgery, supported by 158 credentialed specialist doctors and 3 operating theatres. Its technical infrastructure includes a Da Vinci robotic surgery platform, a state-of-the-art endoscopy suite, dedicated orthopaedic theatres, a 4-bed children's ward, 4 high dependency beds, and on-site radiology and pathology services.

The hospital generates revenue through five primary streams: private health insurance billing, Department of Veterans' Affairs direct billing under Tier 1 provider status, self-funded 'Skip the Queue' admissions (including Superannuation and instalment payment options), workers' compensation cases, and separate specialist/diagnostic services. Pricing structures include transaction-based billing for insured patients with pre-admission out-of-pocket disclosure, a No Gap Joint Replacement Surgery package bundling pre-admission to rehabilitation, and pay-as-you-go self-insured pricing requiring 7-day pre-payment. Distribution is built on specialist referral channels (GPs to accredited Visiting Medical Officers), 24/7 acute admissions, and direct-to-consumer self-funding pathways, targeting the regional Central West NSW population underserved by metropolitan alternatives. The hospital is fully accredited under ACHS and NSQHS standards and reports clinical outcomes that materially exceed industry benchmarks, including an NPS of +82 and 86% patient recommendation rate for 2024.

Name

Dubbo Private Hospital

Legal name

Dubbo Private Hospital

Website

https://dubboprivate.com.au

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

51–100 employees

Short description

Dubbo Private Hospital is a 53-bed regional private hospital in Central West NSW operated by Healthe Care Australia, delivering acute and elective surgical, medical, and rehabilitation services across ten specialties to privately insured, self-funded, DVA, and workers' compensation patients.

Ownership category

akta.pro rank

Product category

Private Hospital Services

NAICS

General Medical and Surgical Hospitals (62211), General Medical and Surgical Hospitals (622110), General Medical and Surgical Hospitals (6221)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060)

akta.pro primary industry

Private/For-Profit Hospital Systems (HLAFAAAF)

akta.pro secondary industries

Transitional Care Units (TCU) (HLAFAFAF), Dentoalveolar Surgery (Tooth Extractions & Alveoloplasty) (HLABAEAA)

Keywords

• Private hospital services
• Surgical specialties
• Rehabilitation services
• Bariatric surgery
• Orthopaedic surgery

Headquarters

HQ city

Dubbo

HQ country

Australia

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Private Health Insurance Billing: The hospital bills private health insurers directly. Depending on the patient's level of cover, an out-of-pocket balance may occur. Pre-admission team contacts patients 2 working days before admission to advise of any out-of-pocket expenses.
2. Department of Veterans' Affairs (DVA): As a Tier 1 DVA provider, eligible veterans and war widows have their accounts sent directly to DVA for payment with no personal expenses for treatment.
3. Self-Pay Patients: Self-insured patients are required to pay estimated hospital account 7 days prior to admission. The 'Skip the Queue' program allows self-funding with options including Superannuation payments and instalment plans.
4. Workers' Compensation: Workers' Compensation patients need approval from their insurance company prior to admission, with a copy of approval provided to the hospital.
5. Specialist and Diagnostic Services: Revenue from on-site radiology and pathology services, as well as consulting room specialists. Additional charges for treating doctors, pathology, radiology, pharmacy, and allied health are billed separately.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Dubbo Private Hospital is a 53-bed acute medical and surgical private hospital in Dubbo, NSW, providing a comprehensive range of specialty surgical services including bariatric weight loss, dental and maxillofacial, ENT, general surgery, gastroenterology with endoscopy, ophthalmology, orthopaedics, urology, and vascular surgery, plus inpatient and day-program rehabilitation services. It serves the Central West NSW region as a Tier 1 DVA provider and offers a No Gap Joint Replacement Surgery program with self-funding options including Superannuation and instalment payments.

Product overview

Dubbo Private Hospital is a private healthcare facility operated by Healthe Care, offering a unified portfolio of medical and surgical services across multiple specialties. The hospital provides acute medical and surgical care through distinct service lines including Bariatric Weight Loss Surgery, Dental and Maxillofacial Surgery, Ear Nose and Throat Surgery, General Surgery, Gastroenterology and Endoscopy, Ophthalmology, Orthopaedics (branded as Western Plains Orthopaedic), Urology, Vascular Surgery, and Rehabilitation Services. The hospital operates a No Gap Joint Replacement Surgery program offering comprehensive hip and knee packages. Additional offerings include Online Admission Forms, Day Surgery, Children's Admissions, Endoscopy Centre, and Veterans/DVA services. The facility infrastructure includes 53 beds, 3 theatres, 4 high dependency beds, a 4-bed children's ward, and day procedures suite with on-site radiology and pathology.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical and Surgical Services
• No Gap Joint Replacement Surgery
• Bariatric Weight Loss Surgery Weight loss surgical procedures including laparoscopic sleeve gastrectomy and gastric band removal, performed by experienced surgeons, for patients seeking surgical treatment for obesity.
• Dental and Maxillofacial Surgery Comprehensive dental surgeries including wisdom teeth removal and complex facial procedures performed by dental and oral maxillofacial surgeons for adult and paediatric patients.
• Ear, Nose and Throat Surgery Otolaryngology services treating ear, nose and throat disorders in children and adults, including tonsillectomy, sinus surgery, and sleep surgery, with Coblation Intracapsular Tonsillectomy techniques available.
• General Surgery General surgical procedures including bariatric surgery, laparoscopic surgery, gallbladder removal, hiatus hernia repair, paediatric surgery, cancer surgery, and hepatobiliary pancreatic surgery for adults and children.
• Gastroenterology and Endoscopy Diagnostic and therapeutic endoscopy services including upper GI endoscopy, oesophageal dilatation, advanced polypectomy, and flexible sigmoidoscopy using state-of-the-art endoscopy facilities.
• Ophthalmology and Eye Surgery Eye surgery and ophthalmology services provided by specialist eye surgeons for patients requiring ophthalmic procedures.
• Orthopaedics (Western Plains Orthopaedic) Orthopaedic surgery services including major joint replacements, shoulder surgery, foot surgery, upper limb and hand surgery, arthroscopic surgery, and sports medicine, branded as Western Plains Orthopaedic.
• Urology Urological procedures treating incontinence, cancer, urinary stone infection, sexual dysfunction, and pelvic floor concerns, with Da Vinci robotic minimally invasive techniques available.
• Vascular Surgery Vascular disease treatment including management of blocked arteries, peripheral vascular disease, and both open and minimally invasive endovascular procedures.
• Rehabilitation Services Inpatient and day program rehabilitation including orthopaedic, cardiac, neurological, pain management, reconditioning, amputee, oncology, back care, respiratory, and speech pathology programs with on-site gymnasium and independent living assessment area.
• Veterans/DVA Services Tier 1 Department of Veterans' Affairs provider offering medical and surgical services to eligible veterans and war widows with direct DVA billing and no personal expenses for treatment.
• Skip the Queue Self-Funding Program Direct-to-patient self-funding program allowing patients to pay for surgery themselves, with options to use Superannuation or pre-pay in instalments, enabling access to surgery sooner without insurance or public waitlists.

Quantifiable outcome

• Net Promoter Score of +82 (World Class threshold is above +80)
• +8 more outcomes

Named customers2 records

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

One partnership is on record.

• Healthe CarecoreOthersDubbo Private Hospital is operated by Healthe Care, one of the largest private hospital operators in Australia. Healthe Care employs over 4,500 staff and operates a portfolio of 17 private hospitals and day surgeries across Australia, providing acute medical/surgical, mental health, rehabilitation and day surgery services. The hospital is governed by Healthe Care's clinical governance framework and accreditation standards.

Scale indicators13 records

Recent moves6 records

Expansion highlights5 records

Regional players

• Baringa Private Hospital: Regional private acute hospital on the NSW Mid North Coast (Coffs Harbour). Closely comparable in scale, regional single-site model, multi-specialty surgical offering, and reliance on local GP/specialist referral networks.

Direct peers

• Healthscope: Major Australian private hospital operator with a portfolio of acute surgical and rehabilitation facilities. Direct peer in private acute hospital services, multi-specialty surgical delivery, and PHI-driven revenue model.
• Epworth HealthCare: Large Victorian-based private hospital group providing acute medical, surgical, and rehabilitation services. Directly comparable on private acute multi-specialty hospital operations, credentialed specialist model, and reliance on private health insurance reimbursement.
• Ramsay Health Care: Largest private hospital operator in Australia, running a network of acute and surgical private hospitals. Comparable in that both are private acute hospital groups operating across multiple sites with insurer, DVA, and self-pay patient mix, though Ramsay is national and significantly larger.
• Mater Health: Private hospital and health services operator (Qld-based) providing acute surgical, rehabilitation, and specialist services. Comparable in multi-specialty private acute care delivery, Visiting Medical Officer model, and DVA/PHI/self-pay patient mix.
• St John of God Health Care: Catholic not-for-profit private hospital group with a national portfolio of acute, surgical, and rehabilitation hospitals. Comparable private acute service model, multi-specialty surgical offering, and DVA/insurer patient mix, with regional hospital sites similar in scope to Dubbo.
• Adventist HealthCare (Sydney Adventist Hospital): Operator of Sydney Adventist Hospital, one of Australia's largest private hospitals. Comparable as a private acute multi-specialty hospital with strong clinical governance, advanced technology (including robotic surgery), and insurer-funded revenue base.

Broad incumbents

• Icon Group: Large Australian-headquartered private cancer care provider (medical oncology, radiation oncology, pharmacy). Adjacent as a private specialty provider working with PHI funds and DVA, though not a direct acute surgical hospital competitor.

Emerging players

• Cura Day Hospitals Group: Australian operator of day hospitals and short-stay surgical facilities. Partial overlap with Dubbo Private's day surgery, endoscopy, and ophthalmology lines; differentiated by day-only model versus Dubbo's overnight acute offering.
• Nexus Hospitals: Network of private short-stay surgical and day hospitals across Australia. Comparable in elective surgical delivery and specialist-driven model, though focused on day-case rather than multi-day acute care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/DubboPrivateHospital
• LinkedInlinkedin.com/company/dubbo-private-hospital

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dubbo Private Hospital