ISO Quality Services

What ISO Quality Services does

ISO Quality Services Limited (trading as ISO QSL) is a Worcester-based ISO certification, consultancy and training firm founded in 2000 and led by Managing Director Jennifer Appleton. The company delivers certification services across eight ISO and BS EN standards — ISO 9001 (Quality), ISO 14001 (Environmental), ISO 27001 (Information Security), ISO 45001 (Occupational Health & Safety), ISO 22301 (Business Continuity), ISO/IEC 42001 (AI Management), ISO 17100 (Translation Services) and BS EN 15713 (Secure Destruction) — alongside implementation consultancy, auditor-led and online training, and resale of the underlying ISO standard documents. The firm supports both initial certification and ongoing surveillance, and reports serving hundreds of clients across the UK, Europe and the USA.

The technical stack is modest and service-led rather than platform-led. ISO QSL runs a Nextcloud-powered client portal for document access and a cloud-based finance system integrated with Stripe for payments; HubSpot is used operationally and Microsoft Clarity and Microsoft Advertising support web analytics and marketing. In March 2026 the firm deepened its technology offering through a partnership with ISMS.online (IO), embedding a compliance management platform into its certification engagements. The firm is not UKAS-accredited but partners with UKAS-accredited bodies such as Interface NRM and NQA for clients requiring accredited certification.

Commercially, ISO QSL operates a sales-led go-to-market model with phone-based consultative selling (0330 058 5551), website quote requests and a referral partner network of more than ten named partners. Pricing is quote-based and not publicly disclosed, though the firm has experimented with bundled multi-standard offers (e.g., £2,500 for the first 25 businesses implementing two or more ISO standards to mark its 25th anniversary). Revenue is generated from professional services engagements — certification, consultancy and training — supplemented by one-off revenue from ISO standard document sales. The customer base is horizontally diversified across verticals including construction, manufacturing, IT, fintech, packaging, food production, hearing care and the charity sector, indicating low customer concentration risk.

Name

ISO Quality Services

Legal name

ISO Quality Services Limited

Website

https://isoqsltd.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

ISO Management Systems Certification Services

NAICS

Testing Laboratories and Services (54138), Educational Support Services (611710)

SIC

Services-Testing Laboratories (8734)

akta.pro primary industry

Quality Management Systems (QMS) & ISO Training (ISO 9001/IATF/AS9100) (EDABAKAD)

akta.pro secondary industries

Certification Support (Stage 1/2) & External Audit сопровождение (EUAHAIAF), EMS Training & Competency Development (EUAHAIAH), ISO 14001 Gap Assessment & Readiness (EUAHAIAA)

Keywords

• ISO certification services
• Management system consultancy
• ISO training courses
• Quality management consulting
• Information security certification

Headquarters

HQ city

Worcester

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. ISO Certification Services: Certification services for ISO standards including ISO 9001, ISO 14001, ISO 27001, ISO 45001, ISO 22301, ISO 42001, ISO 17100, and BS EN 15713. Certification transfer services also available.
2. ISO Consultancy Services: Bespoke consultancy services to support organisations with accredited certification, UKAS audit support, and implementation of ISO management systems.
3. ISO Training: Training services including auditor-led training (classroom and remote), online training modules, and bespoke training tailored to client needs. Courses cover various ISO standards.
4. ISO Standards and Publications: Sale of ISO standard documents including ISO 9001, ISO 14001:2026, ISO 27001:2022, ISO 45001, ISO 22301, ISO 42001, ISO 17100, and BS EN 15713.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

ISO Quality Services is a UK-based professional services firm that delivers ISO and BS EN management system certification, implementation consultancy, and auditor-led training across eight standards (ISO 9001 Quality, ISO 14001 Environmental, ISO 27001 Information Security, ISO 45001 Occupational Health & Safety, ISO 22301 Business Continuity, ISO 42001 AI Management, ISO 17100 Translation Services, BS EN 15713 Secure Destruction). Services are packaged as certification transfer, classroom and remote training, online self-paced training modules, bespoke training programmes, and tailored consultancy, supported by a Nextcloud-based client portal and an optional ISMS.online (IO) compliance platform.

Product overview

ISO Quality Services is a certification, consultancy, and training organization offering ISO management system certification across 8 standards (ISO 9001, ISO 14001, ISO 27001, ISO 45001, ISO 22301, ISO 42001 AI, ISO 17100, BS EN 15713). Their core offering combines certification services with supplementary consultancy and training (classroom, remote, and online). They provide an optional ISMS.online (IO) platform for digital compliance management and a client portal for document access. Services are delivered independently or as tailored packages supporting businesses through implementation, certification, and ongoing compliance.

Differentiator

Problem solved

Functional benefit

Products and services

• ISO 9001 Quality Management Certification Certification service for ISO 9001 Quality Management System, helping businesses consistently provide products and services that meet customer and regulatory requirements.
• ISO 14001 Environmental Management Certification Certification service for ISO 14001 Environmental Management System, helping organizations manage environmental responsibilities and improve environmental performance.
• ISO 27001 Information Security Management Certification Certification service for ISO 27001 Information Security Management System, helping organizations protect information assets through a systematic approach to managing sensitive company information.
• ISO 45001 Occupational Health and Safety Certification Certification service for ISO 45001 Occupational Health and Safety Management System, helping organizations provide safe and healthy workplaces by preventing work-related injury and ill health.
• ISO 22301 Business Continuity Certification Certification service for ISO 22301 Business Continuity Management System, helping organizations prepare for, respond to, and recover from disruptive incidents.
• ISO 42001 Artificial Intelligence (AI) Management Certification Certification service for ISO 42001 AI Management System, the first international standard for governing artificial intelligence use, ensuring AI is controlled, accountable, and monitored.
• ISO 17100 Translation Services Certification Certification service for ISO 17100 Translation Services, the benchmark standard for translation service providers demonstrating trust and credibility.
• BS EN 15713 Secure Destruction Certification Certification service for BS EN 15713 Secure Destruction of Confidential & Sensitive Material, providing code of practice for the collection, transportation and destruction of confidential material.
• Certificate Transfer Service Service allowing clients to transfer their existing ISO certificate from another certification body to ISO QSL.
• Auditor-Led Training (Classroom and Remote) Instructor-led training sessions delivered both in-person and via remote/video conferencing, covering ISO 9001, ISO 14001, ISO 27001, and internal auditor training.
• Online Training Modules Self-paced online training modules covering introduction to ISO standards and specific training for ISO 9001, ISO 14001, ISO 27001, ISO 45001, ISO 42001 AI, and internal auditing.
• Internal Auditor Training Training specifically designed for internal auditors covering both classroom/remote options and self-paced online modules to develop auditing skills for ISO management systems.
• Bespoke ISO Training Customized training programs tailored to specific organizational needs, delivered on-site or customized for multiple employees.
• ISO Consultancy Services Expert consultancy support for ISO implementation, UKAS accredited certification, standard upgrades, and bespoke consulting services tailored to organizational requirements.
• ISO 14001:2026 Upgrade Seminar Expert-led seminar to help organizations understand the ISO 14001:2026 changes, their impact on management systems, and steps required to achieve compliance with the revised standard.

Quantifiable outcome

• ISO certification achievable in under eight weeks
• +1 more outcomes

Named customers11 records

Segments8 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• ISMS.online (IO)coreTechnology or Integration · 13 March 2026Partnership announced March 2026 bringing the IO platform directly to ISO certification clients. The platform provides an optional, modern solution for managing ISO and other compliance requirements.
• Interface NRMcoreChannel Partner/ Reseller/ DistributorInterface NRM is a leading provider of UKAS accredited certification services including ISO 9001, ISO 14001, ISO 45001, FSC, and Carbon Verification against ISO 14064. They recommend using ISO consultants like ISO QSL through the accreditation process.
• NQA (National Quality Assurance)minorChannel Partner/ Reseller/ DistributorUKAS accredited certification body listed as a referral partner for certification services.
• Assure TechnicalminorChannel Partner/ Reseller/ DistributorReferral partner for ISO certification services.
• Cloud ShepherdminorChannel Partner/ Reseller/ DistributorReferral partner for ISO certification services.
• Elephants ChildminorChannel Partner/ Reseller/ DistributorReferral partner for ISO certification services.
• Emerge DigitalminorChannel Partner/ Reseller/ DistributorReferral partner for ISO certification services.
• Freeman ClarkeminorChannel Partner/ Reseller/ DistributorReferral partner for ISO certification services.
• JRP SolutionsminorChannel Partner/ Reseller/ DistributorReferral partner for ISO certification services.
• Silk Safety ServicesminorChannel Partner/ Reseller/ DistributorReferral partner for ISO certification services.
• Sutcliffe & CominorChannel Partner/ Reseller/ DistributorReferral partner for ISO certification services.
• Midlands Air Ambulance CharityminorOthersCharitable partner supported for over 20 years with annual Charity Golf Day and Love Local Business Conference raising thousands of pounds. ISO QSL welcomed clients to MAAC Headquarters at RAF Cosford.

Scale indicators5 records

Recent moves6 records

Expansion highlights7 records

Broad incumbents

• SGS: World-leading testing, inspection and certification company providing ISO management system certification alongside a much wider TIC portfolio. A broad incumbent that competes for the same UK mid-market and enterprise ISO certification deals.
• DNV (Det Norske Veritas): International accredited registrar offering ISO 9001, 14001, 27001, 45001 certification and extensive training programmes. Operates as a global incumbent with broader portfolio and geographic reach than ISO QSL.
• LRQA (Lloyd's Register Quality Assurance): Global certification body providing ISO management system certification, training and assurance services. A broad incumbent competing for the same enterprise clients as ISO QSL across all major ISO standards.
• Bureau Veritas: Global TIC major offering ISO management system certification, audits and training across all major ISO standards. Competes with ISO QSL for larger UK clients while also serving as a broad industry incumbent.
• BSI Group: One of the largest global certification bodies, originating many ISO standards and offering a comprehensive suite of certification, training and consultancy. Competes with ISO QSL across the same ISO portfolios but at significantly greater scale and global reach.

Direct peers

• QMS International: UK ISO certification and training provider offering a similar suite of ISO 9001, 14001, 27001, 45001 services to SMEs and mid-market clients. Closely comparable in scope, geography and customer profile to ISO QSL.
• NQA (National Quality Assurance): UK-headquartered ISO certification body offering certification, training and audits across ISO 9001, 14001, 27001, 45001 and more. Listed as a referral partner of ISO QSL and the closest direct competitor in size and standards coverage.
• Interface NRM: UKAS-accredited UK certification body covering ISO 9001, 14001, 45001, FSC and Carbon Verification. Listed as a referral partner of ISO QSL and the closest directly comparable niche certification peer.
• Alcumus ISOQAR: UK-based UKAS-accredited ISO certification body serving similar mid-market and enterprise clients across the same management system standards as ISO QSL.

Emerging players

• URM Consulting: UK information security and ISO 27001/27701 consultancy offering adjacent consulting and training services to ISO QSL, with overlap particularly in the ISO 27001 and ISO 42001 advisory market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCFQ33HVqx0vh3A6saqSiAuA
• Facebookfacebook.com/ISO-Quality-Services-Ltd-408824139175281
• LinkedInlinkedin.com/company/iso-quality-services-limited
• Xx.com/ISOQSL

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ISO Quality Services