What Family Pet Clinic does

Family Pet Clinic is a full-service small-animal veterinary practice operating three clinic locations in Southampton, Feasterville, and Horsham, Pennsylvania, serving dog and cat owners in the Bucks County corridor. The practice was established circa 2000 and is operated under Veterinary Practice Partners, LLC (a Delaware-formed LLC based in King of Prussia, PA), with Dr. Tobi Maser Koko serving as Medical Director and Co-Owner since 2018. Family Pet Clinic holds AAHA accreditation, full Fear Free Certified practice status, and Cat Friendly Veterinarian certification through AAFP, and has been voted Best Veterinary Practice in Bucks County (2020) and recognized as a Top 3 Finalist in the Courier Times Best of Bucks competition. The Horsham location maintains a 4.8/5 rating from 320+ reviews.

The practice's service portfolio spans preventative care (exams, vaccinations, parasite control, microchipping), diagnostic care (in-house laboratory with CBC, blood chemistry, urinalysis, thyroid and electrolyte panels, fecal exams; digital radiography), veterinary surgery (spay/neuter, soft-tissue, oncology, GI, C-sections), pet dental services (cleanings under anesthesia with digital dental radiographs), laser therapy, puppy/kitten care, senior pet care, and the Happy Pet Visits acclimation program for anxious pets. Underlying technology includes in-house lab and digital X-ray equipment, therapeutic laser, and a PetDesk-integrated Practice Information Management System that supports online booking, two-way messaging, medical record access, and automated reminders across iOS and Android. The practice also runs a separate online store (shop.fpcvets.com) for medications, preventatives, prescription diets, and supplies with home delivery.

Family Pet Clinic generates revenue through professional veterinary services billed at the time of service, supplemented by in-house dispensing of medications and pet products and an online store channel. Pricing is not publicly disclosed beyond a $39 first-exam promotional offer for new clients; payment options include cash, checks, major credit cards, and three third-party financing providers — CareCredit, Cherry, and Scratchpay — designed to absorb higher-ticket procedure costs. Customer acquisition is direct-to-consumer via the fpcvets.com website, online booking, phone, walk-ins, community involvement, and patient testimonials, targeting individual pet owners across the Southampton, Feasterville, and Horsham trade area.

Name

Family Pet Clinic

Legal name

Veterinary Practice Partners, LLC

Website

https://fpcvets.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Family Pet Clinic is a multi-location, AAHA-accredited and Fear Free Certified small-animal veterinary practice serving dog and cat owners across Southampton, Feasterville, and Horsham, Pennsylvania, under Veterinary Practice Partners, LLC.

Ownership category

akta.pro rank

Product category

Veterinary Services

NAICS

Veterinary Services (541940)

SIC

Services-Health Services (8000)

akta.pro primary industry

General Practice Veterinary Clinics (Wellness & Primary Care) (HLAMAAAA)

akta.pro secondary industry

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA)

Keywords

• Veterinary services
• Pet healthcare
• Animal hospital
• Veterinary diagnostics
• Pet surgery

Headquarters

HQ city

Southampton

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Veterinary Professional Services: Comprehensive veterinary care including wellness exams, vaccinations, surgical procedures, dental services, diagnostic imaging, and laser therapy. Services are provided on an appointment basis with payment due at time of service.
2. Prescription Medications and Pet Products: In-house dispensing of medications, parasite preventatives, and prescription diets. Additional products available through online store.
3. Third-Party Financing: Partnership with CareCredit, Cherry, and Scratchpay to provide financing options, allowing pet owners to pay for services over time.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Family Pet Clinic is a full-service veterinary practice delivering comprehensive medical, surgical, dental, and preventive care for dogs and cats across three locations in Bucks County, Pennsylvania. Offerings span wellness exams, vaccinations, diagnostics (in-house lab and digital radiography), soft-tissue surgery, dental procedures, laser therapy, and specialized programs for puppies, kittens, and senior pets. The practice supplements its core clinical services with an online pharmacy/store and the PetDesk mobile app for client communication and appointment management.

Product overview

Family Pet Clinic is a full-service veterinary practice operating three locations (Feasterville, Southampton, and Horsham, PA) with over 25 years of experience. The practice offers a unified suite of integrated services centered on preventive and wellness care, diagnostic care, surgery, dental services, and specialized offerings like laser therapy, puppy/kitten care, senior pet care, and Happy Pet Visits for anxiety-prone animals. The portfolio is anchored by a core services model supplemented by the PetDesk mobile app for client communication and appointment management, an online store for medications and supplies, and emergency referral partnerships for after-hours care. The practice is AAHA-accredited and Fear-Free Certified, emphasizing both physical health and emotional well-being of pets.

Differentiator

Problem solved

Functional benefit

Products and services

• Preventative Care Services Comprehensive wellness care including nose-to-tail examinations, core and non-core vaccinations, parasite control (fleas, ticks, intestinal worms, heartworm), nutrition and weight management guidance, and microchipping for pet identification and reunification. Targeted at dog and cat owners seeking routine preventive health management.
• Diagnostic Care Services In-house diagnostic laboratory (CBC, blood chemistry panels, urinalysis, thyroid testing, electrolyte testing, fecal exams, skin scraping) and digital radiography for organ assessment, tumor detection, fracture evaluation, and digestive obstruction identification. Targeted at pet owners needing rapid, in-clinic diagnostic workups.
• Veterinary Pet Surgery Comprehensive surgical procedures including spay/neuter, soft-tissue surgery (mass removal, hernia repair, bladder stone removal, trauma repair), surgical oncology, gastrointestinal procedures, splenectomy, foreign body removal, and C-sections. Includes pre-surgical consultation, bloodwork, pain management, and post-operative care for dog and cat patients.
• Pet Dental Services Professional dental cleanings under general anesthesia, dental examinations with digital radiographs to evaluate below the gum line, tooth extraction when necessary, and at-home dental care recommendations including rinses, treats, and toys. Targeted at pet owners seeking comprehensive oral health care.
• Laser Therapy Non-invasive laser therapy using specific wavelengths of light to stimulate blood flow and oxygen supply, accelerating natural healing. Treats wound healing, post-operative incisions, skin conditions (dermatitis, eczema, pyoderma), and musculoskeletal disorders (arthritis, hip dysplasia, cruciate ligament injury). Typically requires 4-8 sessions.
• Puppy & Kitten Care Wellness exams at 8, 12, and 16 weeks including physical examination, fecal exam, and core/non-core vaccinations. Services include spay/neuter procedures and microchipping. For kittens, includes FeLV/FIV testing before introduction to multi-cat households. Targeted at owners of young dogs and cats.
• Senior Pet Care Specialized care for aging pets with bi-annual checkups recommended, routine diagnostic testing (bloodwork, urinalysis, X-rays, glaucoma screening) for early detection of age-related conditions such as arthritis, diabetes, kidney disease, and cancer. Targeted at owners of aging dogs and cats.
• Happy Pet Visits Stress-free, fun appointments designed to help pets (especially puppies, anxious pets, and those preparing for surgery) become comfortable with the veterinary team without exams, treatments, or vaccinations. Uses gentle lighting, treats, and soothing approach. Quick visits require no appointment; extended visits are by appointment.
• PetDesk App Mobile application for pet health management that connects directly to Family Pet Clinic's system. Features include appointment request tool, automated reminders for checkups and vaccinations, two-way messaging with veterinary team, access to medical records, vaccination history, lab results, prescription details, and medication tracking with dosage reminders. Available on iOS and Android.
• Online Store E-commerce platform for pet supplies including medications, parasite preventatives, prescription diets, and pet food. Offers delivery to pet owners' homes.
• Emergency Appointments Emergency veterinary care during business hours at the three clinic locations. For after-hours emergencies, the practice provides referrals to trusted 24-hour veterinary hospitals including VEG Philadelphia, Blue Pearl locations, Metropolitan Emergency, and Mount Laurel Animal Hospital.

Named customers5 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• PetDeskcoreTechnology or IntegrationPetDesk is a mobile application platform integrated with Family Pet Clinic's systems, enabling pet owners to schedule appointments, access medical records, receive medication reminders, and communicate with the veterinary team.
• VEG (Veterinary Emergency Group)minorOthersRecommended 24-hour emergency veterinary hospital at 1213 Walnut Street, Suite 150, Philadelphia, PA 19107 for emergencies outside regular business hours.
• Blue Pearl Veterinary PartnersminorOthersNetwork of 24-hour emergency veterinary hospitals recommended for after-hours emergencies including locations in Langhorne, Levittown, Philadelphia, Conshohocken, and Malvern, PA.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Bucks County Veterinary Hospital: A multi-doctor general practice veterinary hospital serving Bucks County, PA. Direct competitor for the same Southampton/Feasterville/Horsham pet-owner clientele with overlapping general practice, surgery, and dental capabilities.
• Indian Walk Veterinary Center: An AAHA-accredited small animal hospital in Newtown, PA, providing wellness, surgery, dental, and laser therapy services in the same Bucks County market. Direct competitor with a near-identical service mix and accreditation profile to Family Pet Clinic.

Broad incumbents

• BluePearl Pet Hospital: BluePearl is a specialty and emergency veterinary hospital operator that owns the 24-hour ER referral partner Family Pet Clinic recommends to its clients. Comparable on the veterinary services delivery model and Pennsylvania footprint, but focused on specialty/ER rather than general practice.
• Veterinary Emergency Group (VEG): VEG operates 24/7 emergency and urgent care veterinary hospitals and is the other ER referral partner Family Pet Clinic sends after-hours cases to. Comparable as a multi-site companion-animal hospital operator in southeastern PA, but with a pure ER/urgent care positioning.
• VCA Animal Hospitals: VCA is the largest corporate operator of companion animal general practice and specialty hospitals in North America. Directly comparable as a multi-location suburban/urban GP veterinary provider, but on a vastly larger scale and broader portfolio than Family Pet Clinic.
• Banfield Pet Hospital: Banfield is the largest veterinary chain in the U.S., operating general-practice clinics primarily inside PetSmart stores. Comparable to Family Pet Clinic on core GP/wellness services and preventative care plans, but at massive national scale and via a store-in-store retail model.

Regional players

• Metropolitan Veterinary Associates: Metropolitan Veterinary Associates is a specialty/ER hospital in the greater Philadelphia area named as one of Family Pet Clinic's ER referral partners. Comparable regional specialty and emergency companion-animal provider serving the same Bucks/Philadelphia pet-owner base.
• Mount Laurel Animal Hospital: Mount Laurel is a 24-hour emergency, specialty, and general practice animal hospital in Mount Laurel, NJ, and is named by Family Pet Clinic as one of its after-hours ER referral partners. Directly comparable on multi-service companion animal hospital operations in the greater Philadelphia/southern NJ region.

Emerging players

• Bond Vet: Bond Vet is a venture-backed urban/suburban veterinary clinic chain offering wellness, urgent care, and tech-enabled booking. Partially overlapping GP service mix with Family Pet Clinic, but with a younger, technology-forward positioning rather than a 25-year community-anchor model.
• Heart + Paw: Heart + Paw is a multi-location companion animal GP and pet-care concept in the Mid-Atlantic and Northeast that competes for the same suburban pet-owner segment as Family Pet Clinic with a modern, hospitality-inflected clinic experience.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/familypetclinicsouthampton
• LinkedInlinkedin.com/company/family-pet-clinic-p.c.

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Pet Clinic