Village of Skokie

What Village of Skokie does

The Village of Skokie is a home-rule municipal government established in 1888 and operating under a Council-Manager form of government since 1957 in Skokie, Illinois, a suburb located 16 miles northwest of downtown Chicago and 12 miles east of O'Hare International Airport. It serves a population of more than 64,000 residents across 24,000 households and approximately 2,400 businesses, providing core municipal services including public safety (accredited police and fire departments with 31,000 annual training hours and a recently added fourth ambulance in response to 10% demand growth), water and sewer utilities, infrastructure maintenance, community development, permitting and licensing, and human services. The FY27 General Fund budget totals $78.26 million and the Village is governed by an elected Mayor, Village Clerk, and six Trustees, with a professional Village Manager serving as Chief Administrative Officer.

The Village operates a digital services portfolio built on standard municipal platforms (CivicPlus, CivicEngage, CitySourced) including the Smart911 emergency notification system, the Access Skokie web and mobile application for issue reporting and service requests, an online e-Pay system for water bills, parking tickets, permits, and licenses, a video portal for public meetings with closed captioning in over 50 languages, a GIS-based geographic information system, and Next Generation 911 infrastructure supporting real-time text, photo, and video transmission. There is no public-facing API and no documented AI/ML capabilities.

Revenue is generated through a diversified base of property taxes (recurring), water and sewer usage fees (usage-based, recently increased by $1.14 per 100 cubic feet to fund infrastructure), business taxes including Food & Beverage, Amusement (recently increased from 2% to 5% and extended to streaming services), Hotel/Motel, Self-Storage, Packaged Liquor, and Local Fuel taxes (transaction-based), and licenses and permits (one-time fees). The Village engages residents through 19 boards and commissions, public meetings, community events including a 51-year Farmers' Market, and multi-channel communications including a website, social media (Facebook, Instagram, YouTube), and email newsletters (The Scoop weekly, NewSkokie quarterly).

Name

Village of Skokie

Legal name

Village of Skokie

Website

https://skokie.org

Company type

Private

Founded year

1888

Operating status

Operating

Headcount range

501–1,000 employees

Short description

The Village of Skokie is a home-rule municipal government in suburban Chicago serving 64,000+ residents, 24,000 households, and 2,400 businesses. It delivers public safety, water and sewer utilities, infrastructure maintenance, permitting, and community development services under a $78.26 million FY27 budget.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industry

Parks, Recreation & Cultural Services (BPAIACAI)

Keywords

• Municipal government services
• Public safety services
• Water utility services
• Community development
• Infrastructure management

Headquarters

HQ city

Skokie

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D

Revenue model

1. Property Taxes: Property tax revenues form a significant portion of Village operating revenue, supporting general government operations, public safety, and infrastructure.
2. Water Billing: Revenue from water service fees, including recent rate increase of $1.14 per one hundred cubic feet to fund critical infrastructure upgrades and meet federal and state lead service line replacement mandates.
3. Business Taxes: Local business taxes including Food & Beverage Tax, Amusement Tax (adjusted from 2% to 5%), Hotel/Motel Tax, Self-Storage Tax, Packaged Liquor Tax, and Local Fuel Tax.
4. Licenses and Permits: Revenue from building permits, business licenses, vehicle stickers, pet licenses, and various municipal permits.
5. Amusement Tax: Adjusted from 2% to 5% and expanded to include streaming services to fund addition of 4th ambulance for emergency response during peak hours and community development service enhancements.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels10 records

Core offering

The Village of Skokie provides municipal government services to its residents and businesses, including public safety (police, fire, and emergency medical services), water and sewer utilities, infrastructure maintenance and capital improvements, building permits and inspections, business licensing, community development programs, and civic engagement through 19 boards and commissions. Services are delivered through Village Hall, the Access Skokie online and mobile platform, electronic payments, and community locations.

Product overview

The Village of Skokie operates a comprehensive digital services portfolio centered on citizen engagement, public safety, and municipal service delivery. The primary digital platforms include Smart911 for emergency notifications, Access Skokie for issue reporting and service requests via web and mobile app, an e-Pay online payment system for bills and fees, a video portal for public meeting coverage, and a public meetings calendar system. These services are built on the CivicPlus and CivicEngage content management platforms, with Access Skokie utilizing the CitySourced mobile application framework. The Village does not offer a public API for third-party integration. No AI/ML capabilities are documented in the source material.

Differentiator

Problem solved

Functional benefit

Brands

• Access Skokie: Online platform for reporting issues, requesting services, and connecting with the Village.
• Smart911
• Skokie Farmers' Market
• Stand Up Skokie
• Skokie Welcomes Everyone

Products and services

• Smart911 Emergency Notification System

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

19 partnerships are on record, tiered core, major and minor.

• Cook County Department of Transportation and HighwayscoreStrategic or Co-development PartnerCook County is leading the Oakton Street Improvement Project including roadway resurfacing, bike lane reconfiguration with protected segments, pedestrian safety enhancements, and select streetscape and greenspace upgrades from Skokie Boulevard to McCormick Boulevard.
• Illinois Department of Transportation (IDOT)coreStrategic or Co-development PartnerIDOT is conducting the US 41 (Skokie Boulevard) Improvement Project from south of Old Glenview Road to north of Golf Road, including ADA improvements, pavement resurfacing, sidewalk improvements, and drainage adjustments.
• CTA (Chicago Transit Authority)coreStrategic or Co-development PartnerCTA operates the Yellow Line (Skokie Swift) rail service through Skokie, with service extensions for Cubs games and station revitalization planned for Dempster Street station.
• Nicor GasmajorStrategic or Co-development PartnerNicor Gas is conducting infrastructure upgrades to natural gas utilities and facilities near and along Oakton Street, between East Prairie Road and St. Louis Avenue, as part of coordinated improvement project.
• NexampminorStrategic or Co-development PartnerVillage launched Community Solar program in partnership with Nexamp, connecting residents with benefits of solar energy without needing rooftop panels.
• Advocate Mobile UnitminorStrategic or Co-development PartnerHealthcare partner for inaugural Health Fair providing physical examinations and immunizations for children ages 4-18 who are uninsured or enrolled in Medicaid.
• Chicago Mobile FoundationminorStrategic or Co-development PartnerPartnered with Village for Health Fair providing physical examinations and immunizations for children.
• Miles of Smiles, ILminorStrategic or Co-development PartnerHealthcare partner providing free dental examinations at inaugural Health Fair for all children regardless of insurance status.
• America's Best Contacts & EyeglassesminorStrategic or Co-development PartnerProvided waivers for free comprehensive eye examination and free pair of glasses for five uninsured children identified at Health Fair.
• Lions Club of IllinoisminorStrategic or Co-development PartnerProvided vision and hearing screenings to 52 children at inaugural Health Fair.
• Village Market on Dempster StreetminorStrategic or Co-development PartnerDonated fresh produce for 44 families at inaugural Health Fair.
• Sarah's Tent on Oakton StreetminorStrategic or Co-development PartnerDonated fresh produce for 44 families at inaugural Health Fair.
• Hamdard Health AllianceminorStrategic or Co-development PartnerParticipated in inaugural Health Fair to provide information about healthcare programs and services.
• Endeavor HealthminorStrategic or Co-development PartnerParticipated in inaugural Health Fair to provide information about healthcare programs and services.
• ComEdminorStrategic or Co-development PartnerProvided grant supporting additional holiday lighting downtown and distributes free energy reduction home kits to eligible households with active Nicor accounts.
• Metropolitan Mayors CaucusminorStrategic or Co-development PartnerPartner with ComEd on grant supporting additional holiday lighting downtown.
• Oakton CollegeminorStrategic or Co-development PartnerVillage partners with Oakton College for community apiary at the college's Skokie campus for beekeeping education and sustainability.
• Skokie Park DistrictcoreStrategic or Co-development PartnerVillage works with Park District on community events, safety initiatives including antisemitic incident response, Stand Up Skokie pledge campaign, and Festival of Cultures.
• Skokie SchoolsminorStrategic or Co-development PartnerVillage coordinates with public and private school leadership on community safety initiatives and educational programs.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Others

• CivicPlus: Vendor that powers Skokie's CivicEngage content management and meeting video platform; comparable in capability stack rather than service area, but relevant as the infrastructure backbone for the Village's digital services.
• Raptor Technologies / Civic Engage peer municipalities: Adjacent civic-tech vendor ecosystem (emergency notification, public safety, and citizen engagement platforms) commonly deployed by peer municipalities; relevant for benchmarking Skokie's digital service maturity.

Direct peers

• Village of Glenview, Illinois: Nearby Cook County municipality (~48k residents) with similar home-rule governance, infrastructure investment profile, and proximity to O'Hare; serves a comparable suburban demographic.
• Village of Niles, Illinois: Adjacent Cook County municipality with overlapping commuter profile, similar business tax structure, and shared CTA Yellow Line corridor; comparable scale and service mandates.
• Village of Park Ridge, Illinois: Cook County suburb of similar size (~39k residents) with analogous home-rule authority, public safety investment, and water/sewer infrastructure obligations.
• Village of Wilmette, Illinois: North-shore Cook County municipality with similar demographic profile, comparable home-rule governance, and overlapping infrastructure and community service priorities.
• Village of Evanston, Illinois: Adjacent home-rule municipality immediately north of Skokie; comparable size (roughly 78k residents), similar Council-Manager governance, and overlapping service portfolio including water utility, public safety, and infrastructure modernization.
• Village of Oak Park, Illinois: Home-rule inner-ring Chicago suburb with comparable population (~52k), Council-Manager form, similar public works and community development profile, and a similar civic-tech service stack.
• City of Des Plaines, Illinois: Adjacent Cook County municipality near O'Hare (~60k residents) with similar mix of residential and commercial tax base, water/sewer obligations, and federal/state mandate exposure.

Broad incumbents

• City of Naperville, Illinois: Larger Chicago-area home-rule municipality (~150k residents) operating at greater scale but with the same core mandates: public safety, water/sewer utility, and community development — useful as an upper-bound benchmark.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@TheVillageofSkokie
• Facebookfacebook.com/VillageofSkokieGov
• Instagraminstagram.com/villageofskokie

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Village of Skokie