Emerge Australia
Emerge Australia is a Melbourne-based national not-for-profit (founded 1980) providing telehealth, education, research enablement, and policy advocacy for Australians living with ME/CFS and long COVID, funded by federal grants, donations, and membership.
- Company typePrivate
- Founded1980
- HeadquartersMelbourne, Australia
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Emerge Australia does
Emerge Australia Inc. is the national Australian not-for-profit organization providing information, support, and advocacy for people living with myalgic encephalomyelitis/chronic fatigue syndrome (ME/CFS) and long COVID. Founded in 1980 and headquartered in Melbourne, it serves an estimated 250,000 to 600,000 affected Australians through a portfolio of direct service, education, research-enablement, and policy-advocacy programs. The organization is governed by a Board of which half of members live with or care for someone with ME/CFS.
The operational product portfolio centers on (1) direct patient services — a federally funded nurse-led Telehealth Support Call Service for housebound and bedbound patients, facilitated online Support Groups, and Support Service and GP directories; (2) clinical education — the Learn With Emerge Australia program and a partnership with the US-based Bateman Horne Center, plus Continuing Professional Development modules and HealthPathways resources for GPs, RACP, and RACGP clinicians; (3) research enablement — operation of the AusME Registry and Biobank, a monthly Research Digest (129+ issues), and stakeholder consultation on federally funded NHMRC clinical guidelines; and (4) awareness and advocacy — the Imagine Podcast Series (50+ episodes), ME/CFS and Long COVID Awareness Weeks, annual Journalism Excellence Awards, and the bipartisan Parliamentary Friends of ME/CFS group.
Emerge Australia is a registered charity with the Australian Charities and Not-for-profits Commission (DGR-eligible, ABN 22 385 438 041) and generates no commercial revenue from its services. Its revenue model is a mix of federal government grants (Department of Health and Aged Care funding secured through 30 November 2026, plus $1.1 million NHMRC grant for clinical guidelines), individual donations (EOFY appeals, monthly giving, Pedal for Power fundraiser), planned giving (gift in will), corporate workplace giving partnerships, and community membership. The organization operates in a single country (Australia) with no parent company or subsidiaries.
Emerge Australia firmographics
Firmographics- Name
- Emerge Australia
- Legal name
- Emerge Australia Inc.
- Website
- https://emerge.org.au
- Company type
- Private
- Founded year
- 1980
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Emerge Australia is a Melbourne-based national not-for-profit (founded 1980) providing telehealth, education, research enablement, and policy advocacy for Australians living with ME/CFS and long COVID, funded by federal grants, donations, and membership.
- Ownership category
- akta.pro rank
Emerge Australia industry classification
Industry- Product category
- Chronic disease patient advocacy and support services
- NAICS
- Individual and Family Services (6241), Educational Support Services (611710)
- SIC
- Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Minority, Indigenous & Disability Rights (BPADAGAH)
- akta.pro secondary industry
- Online/Hybrid Lifelong Learning Platforms & Open Enrollment Programs (EDAAAEAL)
Keywords
Where Emerge Australia is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
Emerge Australia business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others
Revenue model
- Government Funding: Federal government funding through the Department of Health and Aged Care, currently secured until 30 November 2026. Funding supports telehealth and patient support services. The organization is applying for continued funding under the Chronic Conditions Framework.
- Donations and Appeals: Individual donations through EOFY appeals, monthly giving, Pedal for Power fundraiser, and general fundraising campaigns. Tax-deductible donations for DGR-eligible contributions.
- Gift in Will / Bequests: Planned giving through gift in wills for long-term sustainability.
- Corporate Partnerships: Workplace giving programs and corporate partner relationships.
- Membership: Membership program for community members to support the organization.
Go-to-market motion1 record
Distribution channels6 records
Marketing channels9 records
Emerge Australia product offering
Product offeringCore offering
Emerge Australia is a national not-for-profit that delivers free patient support services, education, research facilitation, and policy advocacy for people living with ME/CFS and long COVID in Australia. Its core service is a federally funded nurse-led Telehealth Support Call Service for patients (many of whom are housebound or bedbound), complemented by facilitated online support groups, online live education, an AusME Registry and Biobank for research, a monthly Research Digest, and parliamentary advocacy through the Parliamentary Friends of ME/CFS group.
Product overview
Emerge Australia is a national not-for-profit organization providing a comprehensive suite of services for people affected by ME/CFS and long COVID. The organization's product portfolio centers on patient support services (Telehealth Support Call Service, Support Groups, Support Service Directory), education (Learn With Emerge Australia program, GP Directory), research facilitation (AusME Registry and Biobank, monthly Research Digest), and advocacy (ME/CFS Awareness Week campaigns, Parliamentary Friends of ME/CFS group). The Emerge Australia Imagine Podcast Series serves as a key awareness and community engagement platform, featuring personal stories and expert interviews. The organization is also coordinating the development of new Australian Clinical Guidelines for ME/CFS through NHMRC funding.
Differentiator
Problem solved
Functional benefit
Products and services
- Telehealth Support Call Service
Quantifiable outcome
- 82% of respondents reported improved access to health services through telehealth
- +3 more outcomes
Companies that use Emerge Australia
Customer profileNamed customers4 records
Segments5 records
Ideal customer profiles5 records
Emerge Australia technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Emerge Australia partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered flagship, core and minor.
- Parliamentary Friends of ME/CFSflagshipBipartisan parliamentary group co-chaired by Dr Mike Freelander MP and Senator Jordon Steele-John, with 18 other MPs. Provides forum for ME/CFS advocacy at federal level. Emerge Australia CEO Anne Wilson and community members present at meetings.
- ME/CFS Alliance AustraliacoreCoalition of ME/CFS advocacy organizations including Bridges & Pathways, Emerge Australia, ME Advocacy Network, ME/CFS Australia, and Myalgic Encephalomyelitis Group Australia. Works on shared advocacy priorities.
- Bateman Horne CentercorePartnership with US-based Bateman Horne Center for clinical education, specifically the 'Learn With Emerge Australia & Bateman Horne Center' online education program.
- AusME RegistrycoreNational ME/CFS and long COVID registry and biobank for research purposes, operated in collaboration with Australian researchers and institutions.
- National Health and Medical Research Council (NHMRC)flagshipNHMRC is developing new Australian clinical guidelines for ME/CFS with $1.1 million federal funding, in consultation with Emerge Australia and other stakeholders.
- Department of Health and Aged Care (Australian Federal Government)flagshipFederal government department providing funding for telehealth and patient support services through the Chronic Conditions Framework. Emerge Australia is seeking continued Tier 1 funding.
- ME/CFS AustraliacoreMember of ME/CFS Alliance Australia coalition working on shared advocacy priorities at national level.
- Royal Australian College of Physicians (RACP)coreConsulted by NHMRC in development of new ME/CFS clinical guidelines.
- Royal Australian College of General Practitioners (RACGP)coreConsulted by NHMRC in development of new ME/CFS clinical guidelines.
- Burnet InstituteminorResearch institution where Dr Emma Tippett presented on diagnostic challenges and clinical pathways at Parliamentary Friends Group meeting.
- Community Advisory Panel MemberscoreOver 30 community members selected as panelists to provide input on advocacy priorities, representing diverse perspectives from people with ME/CFS and long COVID.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Emerge Australia competitors and assessment
Company assessmentDirect peers
- Solve ME/CFS Initiative: US-based nonprofit advocating for ME/CFS research and patient support. Comparable to Emerge Australia in combining patient advocacy, research facilitation, and government engagement to advance ME/CFS recognition and care.
- ME Association: UK-based charity providing information, support, and advocacy for people with ME/CFS. Highly comparable mission to Emerge Australia, operating in a different geography but with closely aligned services and patient community.
- Bateman Horne Center: US-based center of excellence providing clinical care, research, and education for ME/CFS and long COVID. Already a strategic partner of Emerge Australia and directly comparable in clinical education and patient support mission.
- Long COVID Alliance: US-led coalition of patient-advocates, scientists, and organizations focused on Long COVID. Comparable to Emerge Australia's long COVID advocacy work, with overlapping patient populations and policy objectives.
- ME/CFS Australia: Australian state-based ME/CFS advocacy organization and member of the ME/CFS Alliance Australia coalition alongside Emerge Australia. Direct peer operating in the same domestic market with overlapping patient community.
- ME Advocacy Network: Australian ME advocacy organization and member of the ME/CFS Alliance Australia coalition. Direct peer operating alongside Emerge Australia with shared advocacy priorities at the federal level.
- Action for ME: UK charity advocating for people with ME and supporting research. Comparable to Emerge Australia as a national patient advocacy organization offering support services, information resources, and policy engagement.
Emerging players
- Patient-Led Research Collaborative: Patient-led research collective focused on Long COVID. Comparable to Emerge Australia in combining lived-experience leadership with research output, though more research-oriented and operating at smaller scale.
Broad incumbents
- Open Medicine Foundation: Global organization funding and conducting ME/CFS and long COVID research. Broader in scope and more research-focused than Emerge Australia, but addresses the same patient populations and conditions.
- National Health Council: US-based nonprofit providing advocacy, policy, and research support across chronic disease patient organizations. Comparable to Emerge Australia in policy advocacy function, but operates at a broader cross-disease scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Emerge Australia social profiles
Digital presenceEmerge Australia financial estimates
Financial estimateRevenue estimate
Valuation estimate
Emerge Australia leadership team
Management profileNumber of profiles
Profiles1 record
Emerge Australia funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Emerge Australia M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Emerge Australia
What does Emerge Australia do?
Emerge Australia is a national not-for-profit that delivers free patient support services, education, research facilitation, and policy advocacy for people living with ME/CFS and long COVID in Australia. Its core service is a federally funded nurse-led Telehealth Support Call Service for patients (many of whom are housebound or bedbound), complemented by facilitated online support groups, online live education, an AusME Registry and Biobank for research, a monthly Research Digest, and parliamentary advocacy through the Parliamentary Friends of ME/CFS group.
Is Emerge Australia a public or private company?
Emerge Australia is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Emerge Australia founded?
Emerge Australia was founded in 1980. It employs 11 to 50 people.
Where is Emerge Australia based?
Emerge Australia is headquartered in Melbourne, Australia, in the Oceania region.
How does Emerge Australia make money?
Five revenue lines are on record. Government Funding is the primary driver. The others are donations and Appeals, gift in Will / Bequests, corporate Partnerships and membership.
Who are Emerge Australia's main competitors?
Direct peers on record are Solve ME/CFS Initiative, ME Association, Bateman Horne Center, Long COVID Alliance, ME/CFS Australia, ME Advocacy Network and Action for ME. Patient-Led Research Collaborative is listed as an emerging player. Broad incumbents are Open Medicine Foundation and National Health Council.
Does Emerge Australia have an API?
No public API is recorded for Emerge Australia.
What industry is Emerge Australia in?
Emerge Australia's product category is Chronic disease patient advocacy and support services. Its primary akta.pro industry code is BPADAGAH, Minority, Indigenous & Disability Rights, with a secondary code of EDAAAEAL, Online/Hybrid Lifelong Learning Platforms & Open Enrollment Programs. Its NAICS code is 6241 and its SIC code is 8300.