SYNCHRO

What SYNCHRO does

SYNCHRO (株式会社SYNCHRO) is a privately held Japanese IT company specializing in integrated security solutions that bridge physical access control and cybersecurity. Founded originally around 1929 and re-established in 2001 as a pioneer in vein authentication, the company is headquartered in Chiyoda-ku, Tokyo, with a regional branch in Yamaguchi that co-houses its Cybersecurity Countermeasure Center (CSCC). Its core technology stack includes the VP-II X dorsal hand vein biometric authentication device, the TSF Series facial recognition terminals, the NetControl-X access management software, and the KATABAMI Series — an end-to-end encrypted communication platform with modules for vulnerability diagnosis (VDP), secure backup (CRA), secure networking (Box, SER), encrypted chat (Chat), secure IP-PBX, IP broadcasting, and e-commerce security. The company also operates the Sukettoban concierge service for elderly living support and provides FortiGate health diagnostic services.

The company serves a diversified customer base spanning large enterprises, SMBs, healthcare/elderly-care facilities, and senior citizens through five primary revenue streams: biometric hardware sales, software licensing (NetControl-X), subscription/recurring cybersecurity services, professional system integration, and the Sukettoban senior-care subscription service. Distribution relies on a direct enterprise sales force supplemented by a network of more than 22 authorized sales agents across Japan (including NEC NetsusiA, NEC Fielding, Toshiba, and Hitachi), with marketing driven by JAPANSecuritySummit thought leadership, PR, and downloadable product catalogs. Named customers include NST (telecommunications), Unimat RC Soyokaze (elderly care), KSS (staffing/HR), and Le Club de Tokyo (food & beverage).

SYNCHRO's commercial model blends one-time hardware and license sales with recurring cybersecurity subscriptions and professional services, supported by three significant 2024-2025 strategic partnerships: Fortinet Japan (Yamaguchi Secure DX Core SMB initiative), Constella Security Japan (SMB cybersecurity collaboration), and S&J Corporation/CyLeague (medical-institution cyber resilience package). The company holds multiple sector-specific certifications (Privacy Mark, Secure IoT Certification, Information Security Service Standards) and is a founding member of the Japan Cybersecurity Industry Promotion Community.

Name

SYNCHRO

Legal name

株式会社SYNCHRO

Website

https://udc-synchro.co.jp

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

SYNCHRO is a Tokyo-based IT company providing integrated physical and cybersecurity solutions, including dorsal hand vein biometric access control (VP-II X), facial recognition terminals, NetControl-X access management software, and the KATABAMI encrypted communication platform, serving enterprises, SMBs, healthcare, and elderly-care facilities across Japan.

Ownership category

akta.pro rank

Product category

Access Control Systems

NAICS

Security Systems Services (except Locksmiths) (561621)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Single Sign-On (SSO) & Federation (SAML/OIDC, Identity Providers) (HDAEAJAB)

Keywords

• Biometric authentication systems
• Access control systems
• Cybersecurity solutions
• Physical security hardware
• Senior care services

Headquarters

HQ city

Tokyo

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Hardware or Manufacturing

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Biometric Hardware Sales: Sale of palm vein authentication devices (VP-II series), facial recognition systems (TSF Series), card readers, and access control hardware.
2. Software Licensing: NetControl-X software for integrated access control management. Digital license key distribution model replacing physical media.
3. Cybersecurity Services: KATABAMI series products including VDP (vulnerability diagnosis), CRA (backup), Chat, and other security services. Includes FortiGate health check services.
4. System Integration Services: System engineering services including development, installation, and maintenance for access control and security systems.
5. Sukettoban Senior Care Service: Digital support service for elderly living, including security monitoring and daily life assistance for seniors.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

SYNCHRO is a Japanese IT company that develops, manufactures, and sells biometric authentication-based physical access control systems (including dorsal hand vein readers, facial recognition terminals, and access control software) and the KATABAMI series of cybersecurity products (end-to-end encrypted communications, vulnerability diagnosis, secure backup, secure chat, secure remote access). The company also operates a senior concierge subscription service (Sukettoban/助っ人番) and provides system integration services including installation and maintenance.

Product overview

SYNCHRO is a biometric authentication and integrated security company offering a unified platform approach combining physical and cybersecurity solutions. The core product portfolio includes VP-II X dorsal hand vein authentication and NetControl-X access control software for physical security, the KATABAMI Series platform with multiple security modules (VDP, Box, Chat, CRA, SER, AC2, PBX, SEC) for network security, the Sukettoban concierge service for senior care, and the Cyber Security Countermeasure Center (CSCC) for managed security services. The company also provides FortiGate health check services and integrates with TSF facial recognition systems. Founded in 2001 as a second founding, SYNCHRO operates as an independent company with 96 years of accumulated history (22 years since second founding).

Differentiator

Problem solved

Functional benefit

Brands

• KATABAMI Series: End-to-end encryption security system that eliminates spoofing and man-in-the-middle attacks, providing 'communication safety' for IP networks.
• 助っ人番サービス (Sukettoban Service)
• NetControl-X
• VP-II X
• TSF Series
• CSCC (Cyber Security Countermeasure Center)

Products and services

• VP-II X (VP-IIX) Multifunction dorsal hand vein biometric authentication device for access control and time attendance management. Uses palm vein pattern recognition combined with phone number for dual-factor member identification. Network-enabled for multi-location deployments, primarily sold to enterprises and member-based organizations.
• NetControl-X Total access control software that centrally integrates management of biometric authentication devices (dorsal hand vein and face), card readers, and access control hardware. Built on Microsoft .Net Framework 3.5 and SQL Server, distributed via digital license key (replacing physical media). Used by enterprises to manage multi-site access control deployments.
• TSF Series (TSF-06, TSF-T10) Walk-through facial authentication system enabling contactless entry/exit management. Models include TSF-06 and TSF-T10. Deployed in offices and care facilities for hands-free access control.
• KATABAMI VDP Automated vulnerability detection and prevention system for enterprise cyber risk management. Performs regular vulnerability scanning and diagnostics. Certified under Japan's Information Security Service Standards audit.
• KATABAMI Box Plug-and-play secure network device providing easy setup for secure network connectivity. Certified under the Secure IoT Certification Program.
• KATABAMI Chat Secure business chat system with encrypted communication for enterprise messaging needs, preventing impersonation and man-in-the-middle attacks.
• KATABAMI CRA Secure backup system providing secure data backup and recovery capabilities, designed to protect enterprise data from ransomware and other threats.
• KATABAMI SER Remote secure connection solution enabling safe and easy remote access for enterprise users, with device-level authentication.
• KATABAMI AC2 Secure IP broadcast unit for secure audio/video broadcasting applications over the KATABAMI secure network.
• KATABAMI PBX Secure IP-PBX system providing secure voice over IP telecommunications infrastructure with end-to-end encryption.
• KATABAMI SEC Secure e-commerce site solution for building secure online commerce platforms with end-to-end encrypted communications.
• Sukettoban Service (助っ人番サービス) Japan's first concierge service for seniors, supporting daily living through digital technology. Provides security company services enabling safe living at home for seniors, including shopping assistance and daily life support. Targeted at individual elderly consumers in Japan.
• FortiGate Health Check Service Health diagnostic service for FortiGate security devices, supporting small and medium enterprises with security risk reduction and operational cost optimization.
• Cyber Security Countermeasure Center (CSCC) Organization for ransomware attack defense, cybersecurity countermeasures, and related technology development. Central developer of the KATABAMI Series. Houses Yamaguchi branch operations. Provides managed cybersecurity services to enterprises.
• Card Reader / Ten-Key System Card reader and numeric keypad access control systems offered as part of the entry/exit management system portfolio.
• Controller / Electric Lock (コントローラ・電気錠) Access controllers and electric locks that integrate with the NetControl-X software and biometric authentication devices for complete entry/exit management.
• Surveillance Camera System (監視カメラシステム)

Quantifiable outcome

• Deployment across tens of thousands of access control points nationwide
• +1 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature12 records

Partnerships

Four partnerships are on record, tiered minor, major and core.

• 日本サイバーセキュリティ産業振興コミュニティ (Japan Cybersecurity Industry Promotion Community)minorStrategic or Co-development Partner · 16 December 2025Founding member (1 of 45 companies) in community aiming to strengthen Japan's security industry and economic security, supporting 'digital nation' revitalization.
• サイ leagueホールディングス / S&J株式会社 (CyLeague Holdings / S&J)majorStrategic or Co-development Partner · 15 October 2025KATABAMI VDP (automated vulnerability diagnosis) and KATABAMI CRA (backup) products adopted as components in the CyLeague Cyber Resilience Package for medical institutions, developed jointly with S&J Corporation.
• フォーティネットジャパン (Fortinet Japan)coreStrategic or Co-development Partner · 28 August 2025Strategic partnership to launch 'Yamaguchi Secure DX Core' initiative targeting SMB cybersecurity. Includes affordable security monitoring, advanced security talent cultivation for local employment, and integration with banking/insurance services. Yamaguchi prefecture as starting point with plans to expand nationwide and overseas.
• 株式会社コンステラセキュリティジャパン (Constella Security Japan)coreStrategic or Co-development Partner · 15 April 2025Collaboration to provide secure and affordable security solutions for SMBs. Aims to deliver comprehensive cybersecurity solutions to small and medium enterprises through joint offerings.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• HID Global: HID Global is a global leader in physical access control hardware, card readers, and identity solutions — directly comparable to SYNCHRO's NetControl-X + biometric device portfolio for enterprise and institutional customers.
• NEC Corporation: NEC is a major Japanese system integrator with facial recognition (NeoFace) and broader physical-security offerings; it both competes with SYNCHRO in biometrics and serves as one of its authorized sales agents, making it a benchmark incumbent in the same Japanese market.
• IDEMIA: IDEMIA is a global biometric and identity solutions provider covering fingerprint, facial, and iris authentication for physical access — competing with SYNCHRO's VP-II X and TSF Series in enterprise and government deployments worldwide.

Direct peers

• Hitachi: Hitachi's Finger Vein authentication system competes head-to-head with SYNCHRO's biometric VP-II X devices in Japanese offices, ATMs, and access control deployments; both companies operate from a similar enterprise-focused direct-and-channel GTM motion.
• Fujitsu: Fujitsu's PalmSecure palm-vein biometric platform is the most direct competitor to SYNCHRO's VP-II X dorsal hand vein authentication in the Japanese enterprise access-control market, with overlapping customer base in large enterprises and government.
• LAC Co., Ltd. LAC is a Tokyo-headquartered cybersecurity services and product firm; it competes with SYNCHRO's KATABAMI VDP vulnerability-diagnosis and security operations offerings for the same Japanese SMB and enterprise accounts.
• Suprema: Suprema specializes in biometric access control (fingerprint and facial) and integrates with major access-control platforms, making it a direct technology and channel comparable to SYNCHRO's biometric and NetControl-X offerings.
• NRI Secure Technologies: NRI Secure is a Japanese cybersecurity consultancy and managed-security provider — comparable to SYNCHRO's Cyber Security Countermeasure Center (CSCC) and KATABAMI series for enterprise and SMB security in Japan.
• DDS Inc. DDS is a Japan-focused biometric authentication (face, fingerprint, vein) and security solutions provider with similar enterprise-channel dynamics and biometric product overlap with SYNCHRO's VP-II X and TSF devices.

Emerging players

• M2M System (M2MS) / Japan Computer Engineering Co. Japan Computer Engineering provides biometric authentication and physical-security products in Japan, representing a smaller Japanese peer with overlapping vein/fingerprint technology and SMB access-control focus similar to SYNCHRO.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xtwitter.com/share

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SYNCHRO