Hoi An Express Travel

What Hoi An Express Travel does

Hoi An Express Travel (legal name: Công Ty TNHH Thương Mại Dịch Vụ Du Lịch Hội An Express) is a privately held Vietnamese inbound tour operator registered in Ho Chi Minh City, with a regional operations branch in Hoi An. The company sells multi-day package tours, day tours, shore excursions, airport and city transfers, shuttle bus services, car hire with driver, attraction admission tickets, airport lounge access, and short cultural activities such as cooking classes and craft workshops. Its geographic coverage spans Vietnam, Cambodia, Laos, Thailand, and Myanmar, with destinations organized in deep hierarchical taxonomy across roughly 150+ locations.

The company operates a direct-to-consumer e-commerce booking platform at hoianexpress.com.vn, supporting multi-currency transactions in USD, EUR, and AUD. The underlying technology stack is a CMS-based travel booking website with category and destination search filters, real-time availability, and a standard online reservation flow. Customer support is delivered through dedicated phone lines and email channels segmented by product line (multi-day tours, daily tours, transfers, travel agents). Marketing is conducted primarily through the company's website (SEO), email newsletter, travel blog, and TripAdvisor presence, with a 2017 Certificate of Excellence serving as the principal third-party credibility marker.

The business model is transactional: unit-priced bookings across product lines with pay-as-you-go billing. Pricing spans from approximately $10 for short activities to $3,103 for 21-day multi-country tours, with cancellation policies applying. The company does not disclose enterprise customers, does not appear on third-party OTAs as a managed seller, and operates without disclosed institutional or PE/VC funding. Revenue is generated through a high-volume, low-ticket mix biased toward day tours and short activities, supplemented by higher-value multi-day packages and combo bundles. Customer segments include international leisure tourists (primary), cruise ship passengers at Vietnamese ports, and corporate/MICE groups; the ownership structure appears founder-operated with no parent company or subsidiary entities.

Name

Hoi An Express Travel

Legal name

Công Ty TNHH Thương Mại Dịch Vụ Du Lịch Hội An Express

Website

https://hoianexpress.com.vn

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

51–100 employees

Short description

Hoi An Express Travel is a privately held Vietnamese inbound tour operator selling multi-day packages, day tours, transfers, attraction tickets, and cultural activities to international leisure tourists, cruise passengers, and corporate groups across Vietnam, Cambodia, Laos, Thailand, and Myanmar through its direct e-commerce platform.

Ownership category

akta.pro rank

Product category

Travel Agency Services

NAICS

Tour Operators (561520), Travel Agencies (561510)

SIC

Transportation Services (4700)

akta.pro primary industry

Escorted Coach & Bus Package Tour Operators (THAKADAA)

akta.pro secondary industries

Multi-Destination/RTW (Round-the-World) Itinerary Planning (THAKAOAM), Transfer & Transportation Services (Port-to-City/Airport) (THAEAFAG)

Keywords

• Tour operator services
• Travel booking platform
• Airport transfer services
• Multi-day tour packages
• Shore excursion services

Headquarters

HQ city

Ho Chi Minh City

HQ country

Vietnam

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Supply Chain, Technology or R&D

Revenue model

1. Package Tours: Multi-day tour packages covering Vietnam, Cambodia, Laos, Thailand, and Myanmar with itineraries ranging from 4 to 21 days. Prices range from approximately $255 to $3,103 depending on duration and inclusions.
2. Day Tours: Full-day and half-day tours to destinations in Central Vietnam including Hue, Da Nang, Hoi An, and surrounding areas. Prices range from $43 to $173.
3. Transportation Services: Airport transfers, shuttle bus services, and car hire with driver for inter-city and local transportation.
4. Admission Tickets: Entry tickets to attractions including Ba Na Hills, VinWonder Nam Hoi An, Hoi An Impression Show, and various theme parks and cultural sites.
5. Activities and Workshops: Cultural activities including cooking classes, craft workshops, spa services, and wellness experiences in Hoi An and surrounding areas.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Hoi An Express Travel is a Vietnam-based tour operator and online travel agency that sells day tours, multi-day package tours, airport and city transfers, shuttle buses, scooter tours, car hire with driver, entrance tickets, airport lounge access, short activities, MICE/special-event services, and bundled deals and combos. The company serves international leisure travelers and cruise passengers across Vietnam, Laos, Cambodia, Thailand, and Myanmar via its own e-commerce booking platform and regional branch offices.

Product overview

Hoi An Express Travel operates as a travel booking platform offering a comprehensive portfolio of tour and transportation services across Vietnam, Cambodia, Laos, Thailand, and Myanmar. The core offering consists of Day Tours (group and private day trips), Package Tours (multi-day regional tours), and Shore Excursions (cruise port tours). Supporting services include Airport & City Transfers, Shuttle Bus, and Car Hire with Driver. Add-on modules encompass Entrance Tickets to major attractions, Airport Lounge access at multiple Vietnamese airports, and Short Activities including cultural workshops (cooking, pottery, lantern making, fabric dyeing, soap making) and wellness experiences (yoga, massage, spa). Specialty offerings include Scooter Tours, MICE & Team Building packages, and Responsible Travel programs. The company also offers promotional combo packages bundling accommodation with transfers and attraction access.

Differentiator

Problem solved

Functional benefit

Products and services

• Day Tours Single-day guided tours to local attractions and cultural sites, sold to international travelers visiting Vietnam and other Southeast Asian countries.
• Package Tours Multi-day, multi-country tour packages covering accommodation, transport, guided sightseeing and transfers across Southeast Asia for international leisure travelers.
• Shore Excursion Half-day and full-day excursions timed to ship schedules for cruise passengers docking at Southeast Asian ports, including sightseeing and cultural activities.
• Airport & City Transfer Pre-arranged private car transfers between airports, hotels and city centers for international travelers across Vietnam and neighboring countries.
• Shuttle Bus Shared shuttle bus services connecting airports, cities and tourist destinations for budget-conscious travelers in Southeast Asia.
• Car Hire & Driver Rental of a private car with an English-speaking driver for flexible day-by-day or multi-day travel across Southeast Asia.
• Entrance Tickets Pre-booked admission tickets to attractions, monuments and theme parks across Vietnam and other Southeast Asian destinations.
• Airport Lounge Pre-booked access to airport lounges at Southeast Asian airports for travelers seeking comfort during layovers.
• Short Activities Half-day and short-duration activities such as cooking classes, cruises and local experiences sold individually to travelers.
• Scooter Tours Guided scooter-based tours of cities such as Hoi An and Ho Chi Minh City for travelers seeking an active local experience.
• MICE & Special Events Meetings, incentives, conferences and special-event planning and execution across Southeast Asia for corporate and group clients.
• Special Deals & Combos Discounted bundled packages that combine accommodation with transfers, entrance tickets, and selected activities for travelers seeking pre-priced savings.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• Klook: Klook is a leading Asia-based tours, activities, and travel services booking platform operating across SE Asia including Vietnam, Cambodia, Thailand, and beyond. It directly competes with Hoi An Express in attraction tickets, day tours, transfers, and multi-day packages, and has raised hundreds of millions in venture funding to dominate the regional activities space.
• Viator (Tripadvisor): Viator is the world's largest tours and activities marketplace and is owned by Tripadvisor. It is a major distribution channel for shore excursions, day tours, and attraction tickets in Vietnam and SE Asia, directly competing with Hoi An Express for cruise passengers and international leisure travelers.
• Vietnam Original Travel: Vietnam Original Travel is a Vietnam-based DMC offering custom and package tours, day tours, and transfers primarily focused on Vietnam with some SE Asia extensions. It is a smaller-scale direct competitor to Hoi An Express in the Vietnam-focused inbound tour operator category.
• GetYourGuide: GetYourGuide is a global tours and activities marketplace with strong SE Asia coverage including Vietnam, Thailand, Cambodia, and Laos. It directly competes with Hoi An Express for day tours, attraction tickets, and multi-day experiences targeting international travelers.
• EXO Travel: EXO Travel is a long-established DMC operating multi-country tours across SE Asia including Vietnam, Cambodia, Laos, Thailand, and Myanmar. It is directly comparable to Hoi An Express in itinerary design, multi-country package tours, and inbound leisure travel services.
• Asia Pioneer Travel: Asia Pioneer Travel is a SE Asia-focused destination management company offering custom and small-group tours across Vietnam, Cambodia, Laos, Thailand, and Myanmar. It is a direct competitor to Hoi An Express in the boutique multi-country package tour segment.
• Pelago: Pelago is a Singapore-based tours, activities, and experiences platform serving SE Asia, backed by Singapore Airlines. It competes directly with Hoi An Express in attraction tickets, day tours, and curated local experiences across Vietnam, Thailand, and other regional destinations.
• Buffalo Tours (Asia Vacation Group): Buffalo Tours is a SE Asia DMC offering small-group tours, tailor-made itineraries, and shore excursions across Vietnam, Cambodia, Thailand, Laos, and Myanmar. It is a long-standing peer to Hoi An Express in the inbound multi-country tour operator category.

Broad incumbents

• Traveloka: Traveloka is a leading SE Asia online travel platform covering flights, hotels, and increasingly tours/activities across Vietnam, Thailand, Indonesia, and beyond. It overlaps with Hoi An Express on tours and transfers but operates as a broader travel super-app rather than a tour specialist.
• Trip.com / Ctrip: Trip.com Group is one of the largest global online travel agencies and increasingly distributes tours, activities, and attraction tickets across SE Asia. It competes with Hoi An Express primarily as a third-party distribution channel and aggregator of local tour operators.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hoianexpress
• Facebookfacebook.com/hoianexpresstravel2002
• LinkedInlinkedin.com/company/hoi-an-express-travel

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hoi An Express Travel