Clinique de l'Union

What Clinique de l'Union does

Clinique de l'Union - Clinique le Marquisat is a private, multidisciplinary healthcare facility in Saint-Jean (greater Toulouse), France, established in 1968 and operated as part of Ramsay Santé (legal entity COMPAGNIE GENERALE DE SANTE SAS, a French private limited company headquartered in Paris). The clinic delivers an integrated care offering spanning emergency services (24/7), maternity, surgery across multiple specialties (urology, orthopedics, ophthalmology, digestive, etc.), medicine, and rehabilitation (Soins Médicaux et de Réadaptation - SMR), enabled by an integrated MCO-SMR care pathway covering locomotor, neurological, cardiac, addiction, and obesity rehabilitation. Patient volume is anchored on the broader Ramsay Santé group's 10 million annual patients across more than 400 facilities in Europe and 24 private maternities, with this site's patient satisfaction reported at 95.9% (inpatient) and 98.6% (ambulatory) under the Ecoute Ramsay Santé measurement.

The facility's underlying technology stack is built around the shared Ramsay Services digital patient portal (online pre-admission, symptom analysis tool, medication delivery from pharmacy, home-care organization, and health articles), complemented by the myNea maternity digital program (online pre-registration, workshop enrollment, midwife consultations), Doctolib integration for physician appointment scheduling, the Mon Praticien physician finder, and PayZen for secure online bill payment. Core medical capability is supported by modern operating theaters, anesthesia services, post-operative intensive care, continuous monitoring, pain-management committees (CLUD), and clinical-research activity. Operations sit on certified infrastructure (HAS certification under the 2025 standard) with European Union co-financing via the France Relance plan for capital investments.

Clinique de l'Union's business model combines French social-security-reimbursed hospital revenues (medical procedures, surgeries, hospitalizations, maternity delivery, emergency care, SMR) with growing ancillary consumer-paid services. Pricing tiers include SOLO private rooms (SOLO Classic from €140/day and SOLO Confort from €199/day at Clinique de l'Union; SOLO Classic €92/day and SOLO Plus €99/day at Clinique le Marquisat), outpatient Bulle packages (Pack Détente €19, Bulle Classic €60, Bulle Confort €99), multimedia services (TV €9/day), and companion add-ons (Plaisir breakfast €9/day, Mes Menus de Chef €20.50/meal, companion night packages €16.50-€25/night). Go-to-market is direct-to-consumer through the facility, the Ramsay Services digital front door, Doctolib self-serve booking, social media, and group-level brand marketing under Ramsay Santé.

Name

Clinique de l'Union

Legal name

COMPAGNIE GENERALE DE SANTE

Website

https://clinique-union-toulouse.ramsaysante.fr

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

251–500 employees

Short description

Clinique de l'Union is a private multidisciplinary hospital near Toulouse, France, offering 24/7 emergency, maternity, surgical, medical, and rehabilitation services. Operated by Ramsay Santé, it serves individual patients via in-person care and the Ramsay Services digital platform.

Ownership category

akta.pro rank

Headquarters

HQ city

Saint-jean-de-védas

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Hospital services and patient care: The clinic generates revenue through medical procedures, surgeries, hospitalizations, maternity services, emergency care, and rehabilitation (SMR). Revenue is derived from patient stays, medical interventions, and ancillary services including room upgrades and catering.
2. Premium accommodation (SOLO rooms): Private room options (SOLO Classic, SOLO Plus/Confort) at daily rates provide additional revenue from patients seeking enhanced comfort and services during hospitalization.
3. Outpatient (ambulatory) services: Same-day procedures and examinations using less invasive surgical techniques and lighter anesthesia generate revenue through facility fees and medical professional charges.
4. Supplementary services: Catering services for companions, multimedia services (TV, Wi-Fi), wellness packs, and premium dining options (Mes Menus de Chef, Plaisir breakfast) provide ancillary revenue.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Clinique de l'Union operates a multidisciplinary private healthcare facility near Toulouse offering emergency care (24/7), maternity services, surgery across multiple specialties, medicine, and medical-rehabilitation (SMR) care, complemented by digital patient services through the Ramsay Services portal and the myNea maternity program. The clinic generates revenue primarily through medical procedures, hospitalizations, ambulatory interventions, and supplementary premium accommodation and catering offerings (SOLO rooms, Bulle spaces, Pack Détente, multimedia services).

Product overview

Clinique de l'Union offers a comprehensive healthcare platform with core medical services (surgery, maternity, emergency care, medicine, and rehabilitation/SMR) complemented by digital patient services and comfort offerings. The patient-facing digital services include Ramsay Services portal for online pre-admission and stay management, and myNea maternity program for prenatal digital services. Accommodation services are offered through SOLO private room packages (SOLO Classic and SOLO Confort) at both the main clinic and Clinique le Marquisat, ranging from basic private rooms to premium packages with meals and amenities. Outpatient services feature Bulle packages (Classique, Confort, Pack Détente) providing private spaces and refreshments for day procedures.

Differentiator

Problem solved

Functional benefit

Products and services

• Ramsay Services digital patient portal
• myNea maternity program
• SOLO Classic private room (Clinique de l'Union) Private room offering at Clinique de l'Union providing intimacy and calm during hospitalization, available from €140 per day.
• SOLO Confort private room (Clinique de l'Union) Premium private room at Clinique de l'Union including Plaisir breakfast, Mes Menus de Chef meals, bed and Plaisir breakfast for companion, welcome kit with bathrobe and slippers, available from €199 per day.
• SOLO Classic private room (Clinique le Marquisat) Private room offering at Clinique le Marquisat (the rehabilitation/SMR site of the clinic) providing privacy and comfort during stay, priced at €92 per day.
• SOLO Plus private room (Clinique le Marquisat) Private room with multimedia services at Clinique le Marquisat including television, unlimited Wi-Fi, complimentary telephone line and Plaisir breakfast, priced at €99 per day.
• Bulle Classique ambulatory private space Private connected space for outpatient (ambulatory) procedures at the clinic, including private room, television, collation, comfort rest kit, and parking, at a flat €60 rate per stay.
• Bulle Confort ambulatory private space Premium private connected space for outpatient care at the clinic featuring shared collation, companion presence option, companion collation, comfort sleep kit, and parking services, at a flat €99 rate per stay.
• Pack Détente ambulatory refreshment package Refreshment package for ambulatory patients using the collective space, including hot drink, fruit juice, fruit salad, vanilla yogurt, lemon moist cake, chocolate square, unlimited high-speed Wi-Fi and a wellbeing toiletries kit, at a flat €19 per stay.
• Multimedia patient services (TV, telephone, Wi-Fi, press) À la carte multimedia and entertainment services for hospitalized patients, with television at €9 per day (degressive rate from day 6), telephone, unlimited Wi-Fi, and press.

Quantifiable outcome

• Patient satisfaction: 95.9% in inpatient care, 98.6% in ambulatory care
• +1 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• Ramsay Santé (parent company)coreStrategic or Co-development PartnerThe clinic operates under Ramsay Santé, France's largest private hospital operator with over 400 facilities across Europe serving 10 million patients annually. Ramsay Santé provides the brand platform, digital services (Ramsay Services), shared IT infrastructure, and integrates the clinic into its national care network including 24 maternities.
• DoctolibcoreTechnology or IntegrationDoctolib provides the online appointment scheduling platform integrated into the clinic's website, allowing patients to book consultations with physicians exercising at Clinique de l'Union.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Regional players

• Clinique Pasteur (Toulouse): Major private clinic in the Toulouse metropolitan area offering multidisciplinary services — direct geographic competitor to Clinique de l'Union for patient volumes in the same catchment.

Broad incumbents

• CHU de Toulouse: Public university hospital center in Toulouse providing full-spectrum specialty care including emergency, surgery, maternity, and oncology — the dominant public-sector alternative to Clinique de l'Union in the same geography.
• Korian (Clariane): Major European healthcare and care services group with French clinical operations including post-acute and rehabilitation services — partial overlap with Clinique de l'Union's SMR offering.
• Orpea: French-headquartered healthcare services group operating nursing homes, clinics, and home care — adjacent peer with overlap in rehabilitation and post-acute service lines.

Direct peers

• Elsan: One of France's largest private hospital operators with multidisciplinary facilities offering surgery, maternity, and rehabilitation — directly competing with Ramsay Santé's portfolio including Clinique de l'Union across French regional markets.
• Vivalto Santé: Major French private hospital group operating multidisciplinary clinics with surgery, maternity, and post-acute care — competing head-to-head with Ramsay Santé facilities in regional French markets.
• Almaviva Santé: French private hospital operator with multispecialty clinics including maternity, surgery, and rehabilitation services — directly comparable to Clinique de l'Union's care model in regional French geographies.
• Capio France (Ramsay Santé): Historical Capio France facilities now operating under Ramsay Santé — peer group offering comparable multidisciplinary private hospital services within the same parent network.
• Hôpital Privé Guillaume de Varye (Elsan): Multidisciplinary private hospital operated by Elsan offering similar service mix (surgery, maternity, ambulatory) — direct competitor within the same French private hospital landscape.

Others

• Doctolib: France's leading online appointment booking platform — partner/enabler integrated with Clinique de l'Union; included as ecosystem participant rather than direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xtwitter.com/RamsaySante
• YouTubeyoutube.com/ramsaysante
• Facebookfacebook.com/clinique.union
• LinkedInlinkedin.com/company/clinique-union
• Instagraminstagram.com/ramsaysante

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Clinique de l'Union