John Mason International

What John Mason International does

John Mason International is a privately held UK-based international removals and relocation company headquartered in Liverpool with a secondary office serving Greater London. Founded in 1884 as a family coal delivery business in Merseyside, the company has operated continuously for over 140 years and is ranked by MoveHub as the best international shipping company in the UK for 2026. The firm completed more than 10,000 international removals from the UK in 2025 across destinations including Australia, New Zealand, the USA, Canada, South Africa, the Middle East (UAE, Qatar, Bahrain, Saudi Arabia, Oman, Kuwait), Asia, and Central & South America.

The core product is door-to-door International Removals — packing, export wrapping, shipping via sea (Full Container Load in 20ft or 40ft steel containers, or Groupage/shared container) or air freight, customs clearance, and final delivery. This is supported by an ecosystem of ancillary modules: Premium International Removals (higher care tier), specialized Packing Services for fragile and high-value goods (including antiques and fine art), International Storage, International Pet Relocation, Visa Application Services, Insurance, Currency Exchange, and a Trade Shipping service for commercial customers. An online Instant Quote tool and dedicated freephone sales line capture demand, while each customer is assigned a dedicated Move Manager who guides the move end-to-end.

Revenue is generated as one-time service fees per move, with pricing bespoke to volume of goods, shipping mode (sea vs air), container type and size, route, seasonality, and ancillary modules selected. The company holds top-tier industry credentials: first UK mover to achieve IAM Trusted status, FIDI FAIM accreditation (underpinned by annual EY financial audits, with five consecutive years of 'low risk / financially sound' ratings), and British Association of Removers Overseas Group membership. It also received the King's Award for Enterprise 2024 in International Trade. The go-to-market is sales-led with multi-channel content marketing, destination-specific SEO landing pages, and active presence on X, Facebook, and Instagram.

Name

John Mason International

Legal name

John Mason International

Website

https://johnmason.com

Company type

Private

Founded year

1884

Operating status

Operating

Headcount range

11–50 employees

Short description

John Mason International is a privately held UK-based international removals and relocation company, founded in 1884 in Liverpool, providing door-to-door packing, shipping, customs clearance, and ancillary relocation services to individuals, families, and corporate clients relocating from the UK to destinations worldwide.

Ownership category

akta.pro rank

Product category

International Relocation Services

NAICS

Marine Cargo Handling (488320), Marine Cargo Handling (48832)

SIC

Arrangement Of Transportation Of Freight & Cargo (4731)

akta.pro primary industry

Door-to-Door Household Goods International Moving (HSAKACAA)

akta.pro secondary industry

Household Goods Moving & International Shipping (THACALAE)

Keywords

• International removals
• Relocation services
• Pet relocation
• Customs clearance
• Freight forwarding

Headquarters

HQ city

Liverpool

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. International Removals Services: Full-service international moving company providing door-to-door removals services including packing, shipping, customs clearance, and delivery. Revenue is generated through service fees based on volume of goods, shipping method (sea freight vs air freight), container type (FCL or groupage/shared), and destination. Additional revenue streams include ancillary services such as pet relocation, visa support, insurance, currency exchange, and storage.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

John Mason International is a UK-based international removals and relocation company providing door-to-door moving services for individuals, families, and corporate clients. The company handles packing, sea or air freight shipping, customs clearance, and final delivery to destinations worldwide, supplemented by related services such as pet relocation, visa support, storage, insurance, and currency exchange.

Product overview

John Mason International operates as a single-service logistics company offering international removals as its core product, supplemented by related relocation services. The main offering is the International Removals service, which encompasses door-to-door shipping of household goods via sea or air freight. This core service is supported by ancillary modules including Packing Services (professional export wrapping and specialised crating for fragile items), Relocation Services (pet relocation, visa support, insurance, currency exchange, and storage), Premium International Removals (enhanced care tier), Trade Shipping (commercial shipments), and an online Instant Quote self-service tool. The company serves major destination markets including Australia, the Middle East/UAE, USA, Canada, New Zealand, Asia, Central & South America, and South Africa.

Differentiator

Problem solved

Functional benefit

Products and services

• International Removals Core end-to-end international moving service providing door-to-door shipping of household goods from the UK to overseas destinations, covering packing, sea or air freight transportation, customs clearance, and final delivery. Available via Full Container Load (20ft or 40ft exclusive container), Groupage/Shared Container, or Air Freight service tiers.
• Packing Services Professional export packing, crating, and specialised packaging service for fragile, high-value, or sensitive items including antiques and fine art, used in connection with international removals shipments.
• Trade Shipping Commercial shipping service for business customers relocating commercial goods internationally, sitting alongside the household removals offering as a B2B trade-focused variant.
• International Pet Relocation Services Specialist pet transport service including documentation, import permits, and careful transit arrangements for animals relocating internationally alongside their owners.
• Visa Application Services Immigration support service helping customers navigate visa application requirements for various destination countries as part of their international relocation.
• Currency Exchange Services Foreign exchange service to help customers manage currency conversion needs associated with international relocations, including transferring funds to destination countries.
• International Storage Services Short-term and long-term storage solutions for customers requiring flexible timelines for their belongings before or after international moves.

Quantifiable outcome

• Over 10,000 international removals completed from the UK in 2025
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Pickfords: One of the UK's oldest and largest removals companies, providing international household goods shipping alongside domestic UK moves. Overlaps with John Mason on the international door-to-door product.
• Crown Relocations: Global international removals and relocation company with a comprehensive door-to-door household goods moving service across 60+ countries. Direct competitor to John Mason for UK outbound moves and corporate relocations.
• AGS Movers International: Global international removals and relocation company with FIDI FAIM accreditation, offering door-to-door household moving, packing, storage, and visa services. Direct international peer across multiple destinations served by John Mason.
• Britannia Movers International: UK-headquartered international removals specialist competing directly in the UK outbound household goods moving market, with similar door-to-door service and destination network. Direct domestic competitor.
• Santa Fe Relocation: Major international moving and relocation services provider operating in 50+ countries, offering door-to-door household goods shipping, pet relocation, visa, and settling-in services. Closely comparable to John Mason's full-service relocation offering.
• Bishop's Move: Established UK-based removals and international shipping company offering door-to-door overseas household moves. Direct UK competitor with comparable service profile.

Broad incumbents

• Allied International (Allied Pickfords): Large global relocation and moving brand operating in 40+ countries through an extensive agent network. Broad incumbent offering international household goods shipping as part of a wider portfolio including domestic and corporate services.
• Graebel Relocation: Global mobility and relocation services company offering international household goods moving alongside full talent mobility management. A larger incumbent whose moving service overlaps with John Mason's core offering.

Others

• MoveHub: International moving comparison platform that aggregates and ranks removal companies; ranked John Mason #1 in the UK for 2026. An ecosystem participant/comparator that influences customer choice across John Mason's direct peers.

Regional players

• Grace Removals: Australia-based international removals specialist with strong UK-Australia corridor presence. Comparable door-to-door household goods shipping service for the Australia/NZ destination market that is a key geography for John Mason.

Market position

Strengths5 records

Weaknesses2 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/johnmasonintl
• Facebookfacebook.com/johnmasoninternational
• Instagraminstagram.com/johnmasonintl/?hl=en
• LinkedInlinkedin.com/company/john-mason-international

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about John Mason International