Fair Housing Contact Service
Fair Housing Contact Service is a 60-year-old Akron, Ohio non-profit that provides free fair housing services, including discrimination complaint assistance, counseling, and education, to residents and housing providers across five Northeast Ohio counties, funded by government grants.
- Company typePrivate
- Founded1965
- HeadquartersAkron, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Fair Housing Contact Service does
Fair Housing Contact Service, Inc. is a non-profit organization founded in 1965 and headquartered at 263 E Mill Street, Akron, Ohio. It provides free fair housing services to community members across Summit, Stark, Portage, Medina, and Wayne counties in Northeast Ohio, addressing discrimination based on race, color, religion, national origin, sex, familial status, and disability. Core offerings include Housing Discrimination Assistance (filing complaints with the Ohio Civil Rights Commission or HUD), Housing Counselling, Education & Outreach, a Fair Housing Tester Program that trains community members as housing investigators, and free Renter's Rights and Landlord Workshops delivered through local libraries and community partners such as The Well CDC. The organization also maintains a Tenant-Landlord Resource Center and a Good Neighbor Pledge program.
The business model is government-grant funded rather than commercial. The organization receives funding from the United States government and various Ohio cities and counties to investigate housing discrimination claims and assist clients with administrative complaint filing. All services are provided at no charge to community members, and the organization supplements grants with charitable donations via PayPal. Headcount is 11-50 employees, and the organization operates as a lean regional service provider rather than a technology platform. No app, API, or proprietary technology product exists; service delivery is manual and human-led through office consultations, phone support, workshops, and community events.
The organization commemorated its 60th anniversary in October 2025 with an 'Equity in Place' event at House Three Thirty in Akron, underscoring its long-running public-facing role. It is incorporated in Ohio as a private non-profit with no parent company, no subsidiaries, and no disclosed venture or private equity backing. Its market position is essentially that of a regional quasi-regulatory fair housing intermediary, with brand authority derived from six decades of continuous operation.
Fair Housing Contact Service firmographics
Firmographics- Name
- Fair Housing Contact Service
- Legal name
- Fair Housing Contact Service, Inc
- Website
- https://fairhousingakron.org
- Company type
- Private
- Founded year
- 1965
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Fair Housing Contact Service is a 60-year-old Akron, Ohio non-profit that provides free fair housing services, including discrimination complaint assistance, counseling, and education, to residents and housing providers across five Northeast Ohio counties, funded by government grants.
- Ownership category
- akta.pro rank
Fair Housing Contact Service industry classification
Industry- Product category
- Fair Housing Advocacy Services
- NAICS
- Community Housing Services (62422)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Fair Housing, Compliance & Housing Program Oversight (FSALAKAN)
- akta.pro secondary industries
- Housing Policy, Standards & Fair Housing Enforcement (BPAIANAG), Housing Assistance & Homeless Services (BPAGAEAB)
Keywords
Where Fair Housing Contact Service is headquartered
LocationHeadquarters
- HQ city
- Akron
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Fair Housing Contact Service business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Government Funding: Receives funds from the United States government and different cities and counties to investigate claims of housing discrimination and assist clients in filing administrative complaints.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Other | Free services for community members |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Fair Housing Contact Service product offering
Product offeringCore offering
Fair Housing Contact Service is a non-profit organization that provides free fair housing services, including housing discrimination complaint assistance, housing counseling, and education/outreach. The organization helps community members file housing discrimination complaints with the Ohio Civil Rights Commission (OCRC) and the U.S. Department of Housing and Urban Development (HUD), and conducts testing, workshops, and resources for tenants, landlords, and housing providers in Northeast Ohio.
Product overview
Fair Housing Contact Service is a non-profit organization offering a unified suite of fair housing services in Akron, Ohio. The organization operates as a single integrated service offering rather than a platform-plus-modules architecture. Core services include Housing Discrimination Assistance (helping clients file complaints with Ohio Civil Rights Commission or HUD), Housing Counselling, and Education & Outreach programs. The Fair Housing Tester Program trains community members as housing investigators. Educational offerings include free Renter's Rights Workshops and Landlord Workshops. Resource centers provide Tenant-Landlord Resources covering escrow, eviction, repairs, security deposits, and legal information, as well as Housing Resources including affordable housing searches and opportunity neighborhood maps across Summit, Stark, Portage, Medina, and Wayne counties. The organization also accepts donations to support its mission.
Differentiator
Problem solved
Functional benefit
Products and services
- Housing Discrimination Assistance
Companies that use Fair Housing Contact Service
Customer profileSegments3 records
Ideal customer profiles3 records
Fair Housing Contact Service technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Fair Housing Contact Service partnerships and signals
Strategic signalScale indicators2 records
Recent moves1 record
Expansion highlights4 records
Fair Housing Contact Service competitors and assessment
Company assessmentDirect peers
- Connecticut Fair Housing Center: Connecticut-based non-profit that investigates housing discrimination complaints, trains testers, and runs education programs — directly comparable in services and federal-grant funding model.
- Housing Opportunities Made Equal of Virginia: Virginia-based non-profit that investigates housing discrimination, runs a fair housing tester program, and provides education and complaint filing assistance — a directly comparable service model in a different geography.
- Fair Housing Center of Metropolitan Detroit: Michigan-based non-profit that performs fair housing investigations, operates a tester program, and conducts education and outreach — directly comparable in mission, services, and HUD-funding model.
- Fair Housing Justice Center: New York City-based non-profit conducting systemic fair housing investigations through testing and providing enforcement support — directly comparable in tester-program-centric service delivery.
- CNY Fair Housing: Central New York non-profit providing housing discrimination investigation, complaint assistance, and education — comparable in services, federal funding reliance, and small-team community non-profit structure.
Regional players
- Miami Valley Fair Housing Center: Dayton, Ohio-based fair housing organization providing discrimination complaint investigation, tester program, and education — a strong regional comparable within the same Ohio fair housing ecosystem.
- Fair Housing Resource Center: Cleveland-based non-profit providing fair housing education, testing, and complaint assistance in Northeast Ohio — comparable in both service model and partial geographic overlap.
Broad incumbents
- National Fair Housing Alliance: The largest national fair housing advocacy organization; comparable because it is the umbrella body that channels federal fair housing funding and policy priorities to local member organizations like Fair Housing Contact Service.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Fair Housing Contact Service social profiles
Digital presenceFair Housing Contact Service financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fair Housing Contact Service leadership team
Management profileNumber of profiles
Fair Housing Contact Service funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fair Housing Contact Service M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fair Housing Contact Service
What does Fair Housing Contact Service do?
Fair Housing Contact Service is a non-profit organization that provides free fair housing services, including housing discrimination complaint assistance, housing counseling, and education/outreach. The organization helps community members file housing discrimination complaints with the Ohio Civil Rights Commission (OCRC) and the U.S. Department of Housing and Urban Development (HUD), and conducts testing, workshops, and resources for tenants, landlords, and housing providers in Northeast Ohio.
Is Fair Housing Contact Service a public or private company?
Fair Housing Contact Service is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Fair Housing Contact Service founded?
Fair Housing Contact Service was founded in 1965. It employs 11 to 50 people.
Where is Fair Housing Contact Service based?
Fair Housing Contact Service is headquartered in Akron, United States, in the North America region.
How does Fair Housing Contact Service make money?
One revenue line is on record: government Funding.
Who are Fair Housing Contact Service's main competitors?
Direct peers on record are Connecticut Fair Housing Center, Housing Opportunities Made Equal of Virginia, Fair Housing Center of Metropolitan Detroit, Fair Housing Justice Center and CNY Fair Housing. Regional players are Miami Valley Fair Housing Center and Fair Housing Resource Center. National Fair Housing Alliance is listed as a broad incumbent.
Does Fair Housing Contact Service have an API?
No public API is recorded for Fair Housing Contact Service.
What industry is Fair Housing Contact Service in?
Fair Housing Contact Service's product category is Fair Housing Advocacy Services. Its primary akta.pro industry code is FSALAKAN, Fair Housing, Compliance & Housing Program Oversight, with a secondary code of BPAIANAG, Housing Policy, Standards & Fair Housing Enforcement. Its NAICS code is 62422 and its SIC code is 8300.