What La Crosse County does

La Crosse County is a Wisconsin county government established in 1851, serving 120,784 residents (2020 Census) in the Driftless Region of southwestern Wisconsin. The county is governed by a 29-member Board of Supervisors overseeing seven standing committees and operates through an Administrative Center, Law Enforcement Center, Health & Human Services Building, Highway Department, two campgrounds, and multiple senior living facilities. It employs nearly 1,200 staff across public safety (Sheriff, 911, Jail, District Attorney, Clerk of Courts), health (WIC, immunizations, restaurant/health inspections), human services (child protective services, foster care, mental health, child support, food assistance), infrastructure (282 miles of road, 69 bridges), elections, veterans services, and senior care (nine assisted living facilities, two long-term care centers, plus multiple senior apartment complexes).

Its core technology stack consists of government digital infrastructure and a web-based service delivery portal that enables online applications and payments for marriage licenses, vital records, permits, property taxes, and campground reservations, alongside GIS mapping for land records and zoning. The county operates a waste-to-energy program whose landfill-sourced biogas powers Gundersen Health System's Onalaska campus and generates electricity for approximately 10,000 homes, and is the first publicly owned solid waste system to achieve Green Tier status.

The county's revenue model is primarily tax-funded: it received over $200 million in 2024 for public services, with property tax levies supplemented by service fees (e.g., $100 marriage licenses, $20 first-copy vital records, $3 additional copies, permit fees, campground nightly rates). It holds an Aa1 credit rating from Moody's, has the fourth-lowest tax levy per capita among Wisconsin's 72 counties, and is accredited by the Public Health Accreditation Board. The Veterans Service Office secured $49 million in federal benefits for county veterans, and the Child Support Program returns $6.20 for every dollar spent — both indicators of strong program-level economics. Distribution occurs through in-person offices, phone (608-785-9581), and online self-service channels, supported by outreach on Facebook, Instagram, YouTube, and an email newsletter.

Name

La Crosse County

Legal name

La Crosse County

Website

https://lacrossecounty.org

Company type

Private

Founded year

1851

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

La Crosse County is a Wisconsin county government established in 1851, serving 120,784 residents with public safety, health, human services, infrastructure, and senior care through nearly 1,200 staff and over $200 million in annual funding.

Ownership category

akta.pro rank

Product category

County Government Services

NAICS

Administration of Veterans' Affairs (923140), Parole Offices and Probation Offices (922150), RV (Recreational Vehicle) Parks and Campgrounds (721211), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

County/District/Local Health Departments (HLAJAAAB), Veterans & Military Family Benefits Administration (BPAIAKAI), National/State Park Campgrounds & Public Campgrounds (THAMAJAI), Military & Veterans Public Health Departments (HLAJAAAI)

Keywords

• County government services
• Public safety administration
• Human services programs
• Vital records management
• Property tax services

Headquarters

HQ city

La Crosse

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Property Tax Revenue: County receives tax levies from property owners within the county boundaries. In 2024, received over $200 million in funding for public services including human services, public safety, and infrastructure.
2. Service Fees: Various fees collected for services including marriage licenses ($100), vital records ($20 first copy, $3 additional), dog licenses, permits, and other county services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

La Crosse County provides essential county government services to residents of southwestern Wisconsin, including public safety (Sheriff, 911, Jail, District Attorney), health services (WIC, immunizations, restaurant and environmental inspections), human services (child support, child welfare, mental health, foster care, food/energy assistance), property and vital records (Register of Deeds, marriage licenses, birth/death certificates, GIS land records), elections administration, veterans benefits assistance, senior and assisted living facilities, property tax billing, and recreational services such as campground reservations at Goose Island and Veterans Memorial Campgrounds.

Product overview

La Crosse County operates a comprehensive government services portal offering multiple service categories including Child Support Services, Human Services (with Child Protective Services and Foster Care), Health Services (including WIC nutrition program), Election Services, Register of Deeds, Veterans Services, Campground Reservations, Senior & Assisted Living Facilities, GIS Mapping, Property Tax Services, and Marriage License Services. The county provides these services through an integrated portal where residents can apply for benefits, pay fees, access records, and find information across all county departments.

Differentiator

Problem solved

Functional benefit

Products and services

• County Government Services Portal A web-based portal through which La Crosse County residents can apply for permits, look up property tax information, pay fees, view county events, and access departmental services across the county.
• Child Support Services Child support program services including payment processing, case management, genetic testing, and the Child Support Online Services (CSOS) account portal for parents to manage their cases; produces $6.20 of collections for every dollar spent.
• Human Services Program Comprehensive human services including child protective services, foster care, mental health services, substance abuse treatment, disability services, crisis services, and employment assistance programs for La Crosse County residents.
• Health Services Public health services including WIC nutrition program, immunizations and vaccines, disease prevention, dental health access, environmental health inspections (hotels, wells, pools, restaurants), radon testing, rabies control, and breastfeeding support, accredited by the Public Health Accreditation Board (PHAB).
• Election Services Election administration including voter registration, election results, sample ballots, and candidate information for La Crosse County residents.
• Register of Deeds Services Vital records issuance (birth, death, marriage, and divorce certificates at $20 first copy / $3 each additional) plus real estate document recording and property fraud alerts for residents, businesses, and researchers.
• Veterans Services Veterans benefits assistance including federal VA benefits enrollment, claims support, and advocacy; the Veterans Service Office secured $49 million in federal benefits for county veterans.
• Campground Reservations Online reservation system for Goose Island Campground (Wisconsin's largest county campground) and Veterans Memorial Campground, with over 400 sites available in total, with per-night fees per the published camping fees schedule.
• Senior & Assisted Living Facilities County-operated senior housing and assisted living facilities including Hillview Health Care Center, Lakeview Health Center, Hillview Terrace, Carroll Heights Apartments, Maplewood, Monarch Manor, Regent Manor, Neshonoc Manor, and Ravenwood Behavioral Health, comprising nine assisted living facilities and two long-term care centers.
• GIS Mapping and Land Records Geographic Information System mapping services providing land records, zoning information, tax/parcel search, and property data visualization for residents, businesses, and surveyors.
• Property Tax Services Online property tax lookup, tax parcel search, and property tax payment services delivered through the Treasurer's office for property owners in La Crosse County.
• Marriage License Services Marriage license application and issuance services via the County Clerk office, with a $100 fee (cash only), three-day waiting period, and 60-day validity.
• Law Enforcement and 911 Dispatch Public safety services provided by the Sheriff's Office including patrol, investigations, 911 dispatch, court security, and operation of the County Jail.
• Highway and Infrastructure Maintenance Maintenance of the county highway network totaling approximately 280-282 miles of roads and 69-72 bridges by the Highway Department.

Quantifiable outcome

• For every dollar spent on the WI Child Support Program, $6.20 is collected
• +3 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Greater La Crosse Area Diversity CouncilcoreStrategic or Co-development PartnerLa Crosse County is a Champion-level partner with the Greater La Crosse Area Diversity Council, supporting diversity, equity, and inclusion initiatives in the county. This partnership advances the county's DEIB (Diversity, Equity, Inclusion and Belonging) initiative launched after the 2021 resolution declaring racism a public health crisis.
• Chanin Kelly-Rae (CKR) Consulting LLCcoreStrategic or Co-development PartnerThe county partnered with Chanin Kelly-Rae (CKR) Consulting LLC to create a strategic plan for the Diversity, Equity, and Inclusion (DEI) Initiative. The consulting firm is helping develop actionable steps for creating more equitable policies, programs, and an inclusive culture at La Crosse County.
• Gundersen Health SystemminorStrategic or Co-development PartnerBiogas from the county landfill powers Gundersen Health System's Onalaska campus, demonstrating a sustainable energy partnership between county waste management and healthcare services.
• Western Region for Economic Assistance ConsortiumcoreStrategic or Co-development PartnerThe county works with the Western Region for Economic Assistance Consortium for FoodShare Employment and Training Program referrals and other economic assistance services for county residents.

Scale indicators17 records

Recent moves6 records

Expansion highlights5 records

Others

• National Association of Counties (NACo): National trade organization representing U.S. county governments. Relevant peer for federal advocacy, best-practice benchmarking, and grant programs (e.g., veterans services) that La Crosse County participates in.
• Wisconsin Counties Association: State-level trade association representing Wisconsin's 72 counties. Comparable as a peer organization shaping policy, advocacy, and shared services that affect La Crosse County's operating environment.

Direct peers

• Outagamie County: Wisconsin county of similar service breadth (health, human services, public safety, parks) operating in a comparable mid-sized Wisconsin market. Functions as a like-for-like operational comparator for service delivery benchmarking.
• Eau Claire County: Adjacent Wisconsin county of comparable population (~105,000) and service portfolio including public health, human services, sheriff, and highway operations. Most direct geographic and demographic peer to La Crosse County.
• Marathon County: Wisconsin county of comparable population (~135,000) with parallel service operations including health, human services, and highway. Useful benchmark for cost-of-service and tax levy comparisons.
• Dane County: Largest Wisconsin county by population, also offering full-service county government including a robust public health department, senior services, and parks. Serves as an aspirational peer for service-line breadth and scale.
• Winnebago County: Wisconsin county with overlapping service mix including long-term care, public health, and human services. Slightly larger (~170,000 population) but operationally similar in scope and Wisconsin municipal code constraints.
• Brown County: Wisconsin county operating similar full-service government functions including a publicly operated museum, parks system, and human services. Larger in scale but analogous in service portfolio design.

Regional players

• Olmsted County (MN): Minnesota county of similar size anchored by a major healthcare system (Mayo Clinic), offering comparable health, human services, and parks functions across the Mississippi River border. Comparable for cross-state benchmarking on senior care and public health.
• Dakota County (MN): Suburban-adjacent Minnesota county of similar population with full-service county government. Comparable for parks, transportation, and property records service models operating under different state administrative rules.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCPZ-v2M3aMr8m6sKXoWkjTw/featured
• Facebookfacebook.com/LaCrosseCounty
• Instagraminstagram.com/lacrossecountygov
• LinkedInlinkedin.com/company/la-crosse-county

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about La Crosse County