Aquona

What Aquona does

Aquona is a Spanish municipal water utility company headquartered in Valladolid that manages the complete urban water cycle — from water capture and potabilization through distribution, sewage collection, and wastewater treatment — for residential customers across multiple Spanish municipalities in regions including Castilla-La Mancha and Castilla y León. The company operates under municipal service concessions that grant it exclusive rights to deliver water services within defined geographic territories, generating revenue primarily through regulated tariffs billed to households on a consumption and fixed-fee basis. Its customer-facing product surface includes the Gestiones Online self-service portal (meter readings, bill payment, contract changes, anomaly reporting), the '12 gotas' fixed monthly quota plan, digital invoicing, a network disruption map, and an interior leak verification service. Distribution is direct-to-customer through both digital channels and physical service offices operating by appointment. Aquona also runs the Aquae STEM social program promoting girls' participation in science and technology, and holds Bequal Plus and ILUNION WCAG-WAI AA certifications for disability inclusion and web accessibility.

The company has been fully rebranded to Veolia following integration into the French environmental services group's global operations, and now operates as a subsidiary under the Veolia brand at aquona.veolia.es. With 501-1,000 employees and concession-based operations across multiple municipalities, Aquona functions as a regional operating unit of a multinational parent, benefiting from Veolia's international water management expertise, capital resources, and innovation capabilities while maintaining a local service presence. Revenue is generated through recurring subscription-style payments from residential and municipal customers under regulated tariff structures, with no publicly disclosed pricing or revenue figures.

Name

Aquona

Legal name

Aquona

Website

https://aquona-sa.es

Company type

Private

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Aquona is a Spanish municipal water utility, now operating under the Veolia brand, that provides end-to-end urban water cycle services — capture, potabilization, distribution, sewage, and treatment — to residential customers across multiple Spanish municipalities under regulated concessions.

Ownership category

akta.pro rank

Product category

Water Utility Services

NAICS

Water Supply and Irrigation Systems (22131), Sewage Treatment Facilities (22132), Water, Sewage and Other Systems (2213)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro primary industry

Municipal Wastewater Treatment Plants (WWTPs) (EUANADAA)

Keywords

• Water utility services
• Municipal water management
• Wastewater treatment
• Water distribution infrastructure
• Potable water supply

Headquarters

HQ city

Valladolid

HQ country

Spain

HQ region

Europe

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain, Marketing or Sales, Others

Revenue model

1. Water Utility Services: Revenue generated from regulated water utility services provided to municipalities and residential customers under service concessions. Includes water supply, distribution, sewage, and purification services billed on a consumption and fixed fee basis.
2. Fixed Monthly Plans (12 Gotas): Fixed monthly fee product offering quota-based water service for residential customers.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Aquona provides integrated urban water cycle management under municipal concessions across Spain, including water capture, potabilization, distribution, sewerage, and wastewater treatment for residential customers. The company complements its core utility infrastructure with digital self-service portals (Gestiones Online) for meter reading, bill payment, and contract management, plus a fixed monthly quota plan (12 gotas) and digital invoicing.

Product overview

Aquona (now operating as Veolia) is a water utility company offering an integrated water management service portfolio covering the complete urban water cycle: capture, potabilization, distribution, sewerage, and treatment. The core offering consists of customer-facing digital services including the Gestiones Online self-service portal (for meter readings, bill payment, contract management), the 12 gotas fixed monthly fee plan, digital invoicing, and the Mapa de Obras y Afectaciones works map. Aquae STEM represents their social/educational program. The company also provides customer service, service commitment programs, and quality control services.

Differentiator

Problem solved

Functional benefit

Products and services

• Gestiones Online (Online Customer Self-Service Portal)

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• VeoliacoreStrategic or Co-development PartnerAquona operates as part of Veolia following brand integration. Veolia is the parent company and global leader in optimized resource management, providing Aquona with international expertise, resources, and brand recognition in environmental services including water management.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• ACCIONA Agua: ACCIONA's water division operates treatment plants, desalination, and water management infrastructure for municipalities and industrial clients globally. Comparable as a large-scale Spanish-headquartered water services operator with municipal customers.
• Aguas de Barcelona (AGBAR): AGBAR is the largest urban water cycle operator in Spain, serving Barcelona and other municipalities with end-to-end water supply, sewerage, and treatment services. It is Aquona's closest Spanish direct competitor in concession-based municipal water management.
• Hidralia: Spanish water utility operating municipal concessions across multiple regions, providing integrated water supply and wastewater treatment. Direct competitor in the same multi-municipality concession model.
• Canal de Isabel II (Canal de Isabel II Gestión): Madrid region's public water utility, providing comprehensive water and wastewater services across numerous Madrid-area municipalities. Highly comparable as a multi-municipality concession-style operator in Spain.
• FCC Aqualia: Aqualia is one of Spain's largest private water utilities and part of the FCC Group, serving municipalities across Spain and internationally with full urban water cycle services. Direct competitor for municipal concessions and end-customer service delivery.
• Global Omnium / Aguas de Valencia: Global Omnium operates municipal water concessions in Valencia and other Spanish regions, providing full urban water cycle services. Comparable regional multi-municipality operator competing for similar contracts.

Broad incumbents

• Veolia Water Technologies & Solutions: Parent organization's European water activities encompass much larger scope than Aquona's regional Spanish footprint. Comparable as the broader incumbent that bundles municipal water operations across many countries and provides the technological backbone Aquona taps into.
• United Utilities: Major UK regulated water and wastewater operator serving residential and commercial customers across the North West of England. Comparable as a regulated, capital-intensive multi-municipality urban water cycle utility with similar revenue and margin dynamics.
• Severn Trent: Large UK-listed regulated water and wastewater utility operating extensive municipal concessions. Comparable in business model (full urban water cycle, regulated tariffs, municipal customers) and in capital-intensive network economics.
• Suez España (Suez / Société des Eaux): Spanish subsidiary of Suez (now partially merged with Veolia globally), operating municipal water and wastewater concessions across Spain. Comparable as a multinational-backed Spanish water concession operator and historical Veolia rival.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/InfoAquona
• LinkedInlinkedin.com/company/aquona

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Aquona