Filesafe Document Storage

What Filesafe Document Storage does

Filesafe Document Storage is a UK-based document storage and records management company founded in 1990 and headquartered in Bootle, just outside Liverpool city centre. The company provides secure off-site document storage, retrieval, scanning and digitisation, and secure shredding services to business organisations across the North West of England. It currently manages over 2 million live files and more than 300,000 storage boxes on behalf of a varied client base that includes solicitors, finance companies, housing associations, NHS and healthcare providers, councils, Inland Revenue, estate agents, charities, and universities.

Core technology centres on a proprietary bar-code tracking system integrated with handheld PDA devices for real-time inventory management, supported by secure encrypted online databases. Customers access services through two web portals: a Client Portal that enables searching and ordering physical documents for delivery, and a Scanning Portal that allows viewing, downloading, and searching of digitised documents from desktops, tablets, and smartphones. The physical facility incorporates hardened infrastructure — 24-inch external walls, 2-inch steel doors, internal and external CCTV, a 24-hour Red Care alarm system linked directly to police, key-fob and code entry, and dedicated secure IT/server rooms — built to meet the compliance requirements of legal, healthcare, and public-sector clients.

Revenue is generated through a mix of recurring subscription-based storage fees, managed-service retrieval and delivery (same-day in the Liverpool area via the company's own marked delivery fleet), project-based scanning and digitisation, secure shredding of paper and electronic media, and ancillary hardware sales such as flat-pack storage boxes. The go-to-market motion is sales-led, with free consultations, bespoke quotations, and dedicated account management, supplemented by the company website, online self-service portals, and word-of-mouth referrals. Pricing is quote-based and not publicly disclosed; the business operates privately with no external funding or institutional investors disclosed in the source data.

Name

Filesafe Document Storage

Legal name

Filesafe Document Storage

Website

https://filesafestorage.co.uk

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Short description

Filesafe Document Storage provides secure off-site document storage, retrieval, scanning, and shredding services to UK businesses in North West England. Founded in 1990, it manages 2 million+ files and 300,000+ boxes for legal, healthcare, government, and corporate clients.

Ownership category

akta.pro rank

Product category

Document Storage Services

NAICS

Other Warehousing and Storage (49319), Document Preparation Services (56141)

SIC

Public Warehousing & Storage (4220), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Corporate Records Storage (Commercial/Enterprise) (TLALALAA)

akta.pro secondary industries

Document & Records Storage (Physical Archives) (TLALAAAK), Legal & Compliance Records Storage (Law Firms, Courts, eDiscovery Physical) (TLALALAB), Financial Records Storage (Banking, Insurance, Accounting) (TLALALAC), Healthcare & Medical Records Storage (Hospitals, Clinics) (TLALALAD), Government & Public Sector Archives Storage (Municipal/State/Federal) (TLALALAE), Document Services (Copy/Print/Scan, Records Handling) (BPABAEAG)

Keywords

• Document storage services
• Records management
• Document scanning
• Secure shredding
• Archive management

Headquarters

HQ city

Liverpool

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Document Storage Services: Professional archive management service for secure document storage with quick and easy access when needed. Includes collection, storage, and retrieval of boxes and files.
2. Document Delivery: Same-day document retrieval and delivery service using the company's own fleet of vehicles. Collection and return of documents to customers in the Northwest region.
3. Document Scanning and Digitisation: High-volume document scanning services converting paper documents to digital formats. Includes document conversion to TIFF, JPEG, or PDF formats with online access or CD-ROM delivery.
4. Secure Document Shredding: Paper waste disposal and destruction services using industrial shredding equipment. Includes destruction of PC hard drives and other electrical devices.
5. Storage Products: Sale of flat pack storage boxes and other inventory management supplies for customers storing documents with the company.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Filesafe Document Storage provides secure off-site physical document storage with bar-coded tracking, same-day document retrieval and delivery within the Liverpool area, document scanning and digitisation into TIFF, JPEG, and PDF formats, and secure shredding of paper and electronic media. All services are managed through in-house warehousing staff, an owned delivery fleet, and 24/7 online encrypted client and scanning portals for business customers across North West England.

Product overview

Filesafe Document Storage offers a unified document management solution combining physical and digital services. The core offering centers on secure document storage with over 2 million files and boxes, supported by a proprietary bar-coded tracking system and hand-held PDA devices for real-time traceability. Digital capabilities are delivered through the Client Portal for document requests and the Scanning Portal for viewing downloaded scans. Supporting services include document shredding, CD-ROM production for scanned files, and archive management with daily collections and deliveries. All services are accessible through secure web portals with 24-hour database access.

Differentiator

Problem solved

Functional benefit

Products and services

• Document Storage Secure off-site physical storage of business documents and files in large secure warehouses in Bootle, with proprietary bar-coded tracking from intake to retrieval and same-day delivery in the Liverpool area. Designed for business organisations that need to archive paper records, free up office space, and meet retention compliance.
• Document Scanning and Digitisation High-speed scanning service that converts paper documents into digital formats (TIFF, JPEG, PDF) and stores them on secure servers for online viewing, downloading, or CD-ROM delivery. Targeted at businesses replacing physical file retrieval with digital access.
• Secure Document Shredding Secure destruction service for paper waste and electronic media (including PC hard drives) using industrial shredding equipment, with shredded paper baled and sent to paper mills for pulping. Marketed to businesses needing compliant end-of-life document disposal.
• Document Delivery Service Same-day document collection and delivery using Filesafe's own fleet of marked vehicles, with quick access to Liverpool city centre and surrounding North West areas. Includes scanning and sending of documents online as an alternative to physical delivery.
• Client Portal Online web-based portal providing secure encrypted database access for customers to search, request, and order document deliveries around the clock, accessible from desktops, tablets, and smartphones.
• Scanning Portal Secure online portal that allows customers to view and download scanned documents in TIFF, JPEG, or PDF formats, accessible from computers, tablets, and smartphones. Designed for users who prefer digital fulfilment over physical file retrieval.
• Archive Management Services Comprehensive records management offering that includes daily collections and deliveries, DX delivery and retrieval, off-site waste paper bins, flat pack storage boxes, and inventory services for businesses needing full-service archive administration.
• CD-ROM Production Physical media production service that delivers scanned documents on single discs or high-volume labeled CDs, complementing the online Internet Access System for customers who need offline copies of archived digital files.
• Storage Boxes and Supplies Sale of flat pack storage boxes and related inventory management supplies offered to customers using Filesafe's document storage services to organise and prepare items for collection.

Quantifiable outcome

• Over 2 million files and 300,000 storage boxes currently under management
• +3 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Broad incumbents

• Iron Mountain: Global leader in records and information management. Directly comparable to Filesafe on physical document storage, scanning, and secure shredding but at enterprise scale across the UK and worldwide.
• Shred-it (Stericycle): Largest secure shredding and information destruction provider globally. Overlaps with Filesafe on secure paper shredding and records storage, serving enterprises and SMBs in the UK.
• Vital Records Storage (Rhenus): European records and information management operator. Overlaps with Filesafe on secure physical document storage, retrieval, and digital services for enterprise clients.

Regional players

• Taylor Made Shredding: North West England secure shredding and document destruction provider. Geographic competitor overlapping with Filesafe's destruction and storage offerings.
• O'Brien Data Shredding: UK secure shredding and data destruction specialist comparable to Filesafe's destruction arm, including hard-drive and media destruction.
• SAR Data Management: Welsh/UK regional records management and document storage operator. Mirrors Filesafe's regional SMB-focused model with physical storage, scanning, and shredding.
• DCS Storage: UK regional document storage and retrieval company serving SMEs with physical archive services and digitisation, directly comparable to Filesafe's core proposition.

Direct peers

• C21 Records Management: UK records storage and digital scanning specialist. Closely comparable mid-market peer offering physical document storage, retrieval services, and digitization to UK businesses.
• Crown Records Management: UK records management specialist providing off-site physical storage, scanning, and shredding. A direct competitor to Filesafe in the same customer verticals with a broader geographic footprint.
• Restore plc: UK-focused records management and secure shredding group. Closest direct peer to Filesafe, offering physical document storage, digital conversion, and confidential destruction across multiple UK regions.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Filesafe Document Storage