Caringa

What Caringa does

Caringa Australia Ltd is a non-profit disability service provider headquartered in Grafton, New South Wales, operating across the Clarence Valley and Coffs Coast regions of Northern NSW. Founded in 1953 as a community-funded school for children with disability, the organization transitioned to delivering services under Australia's National Disability Insurance Scheme (NDIS) and rebranded as Caringa Australia Ltd in 2015. It employs over 250 team members serving NDIS participants with a comprehensive range of registered supports spanning allied health, plan management, accommodation, employment, and community participation.

The organization's service portfolio spans Allied Health (Behaviour Support, Psychology, Occupational Therapy, Exercise Physiology, Nursing), Plan Management, Accommodation Supports (Supported Independent Living, Specialist Disability Accommodation, Short-Term Accommodation), Core Supports, Capacity Building, Capital Supports, and employment programs. In early 2025, Caringa launched four new employment-focused programs: talent.ed (Custom Employment Pathways), disarupt. (School Leaver Employment Supports), Spark Studio (digital media training), and Culture Club (arts career pathway), targeting young people under 24 with disabilities. The technology stack includes the Splose platform for allied health referrals and behaviour support. Beyond NDIS-funded services, Caringa operates a commercial products division including Topcuts Lawn & Garden, Fresh Produce, Home Maintenance, Secure Document Destruction, and manufactured goods (surveying pegs, pole caps, metal products) sold via the Caringa Store and wholesale channels.

Revenue is derived from four streams: NDIS plan funding (the primary mechanism across Core, Capacity Building, and Capital supports), fee-for-service arrangements for non-NDIS participants, commercial product sales, and tax-deductible donations. Pricing follows the official NDIS Price Guide, with services responding to referrals within 48 business hours. The organization is governed by a volunteer Board of Directors elected by Caringa Members and is registered with the Australian Charities and Not-for-profits Commission (ACNC) and endorsed by the Australian Taxation Office as a Deductible Gift Recipient.

Name

Caringa

Legal name

Caringa Australia Ltd

Website

https://caringa.com.au

Company type

Private

Founded year

1953

Operating status

Operating

Headcount range

101–250 employees

Short description

Caringa Australia Ltd is a non-profit disability service provider in Northern NSW employing 250+ staff, delivering NDIS-funded allied health, accommodation, plan management, and employment supports across the Clarence Valley and Coffs Coast regions.

Ownership category

akta.pro rank

Product category

Disability Support Services (NDIS)

NAICS

Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241), Other Individual and Family Services (624190), Home Health Care Services (62161)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ)

akta.pro secondary industries

Licensed CNA/HHA Staffing & Credentialed Placement (HSABAMAH), Specialty Caregiver Placement (Dementia, Parkinson’s, Post-Op) (HSABAMAG), Family Caregiver Coaching, Education & Support (HSABAIAI), Caregiver Support, Coaching & Training (HLADALAG)

Keywords

• Disability support services
• NDIS service provider
• Allied health therapy
• Supported independent living
• Disability employment programs

Headquarters

HQ city

Grafton

HQ country

Australia

HQ region

Oceania

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. NDIS Funded Disability Services: Registered NDIS provider delivering Core Supports (daily living, social and community participation, SIL, employment supports), Capacity Building supports (finding and keeping a job, improved daily living skills, plan management), and Capital Supports (specialist disability accommodation modifications). Services funded under participant NDIS plans across all management types (NDIA Managed, Plan Managed, Self-Managed).
2. Fee for Service: All Caringa supports are available as fee-for-service for individuals who are not NDIS participants, providing accessibility to broader community beyond NDIS funding.
3. Products and Commercial Services: Caringa Store provides Australian-made products including Topcuts Lawn & Garden, Fresh Produce, Home Maintenance, Secure Document Destruction, Surveying Pegs & Garden Stakes, Post & Pole Caps, and Metal Products. Sold to general public and wholesale customers Australia wide.
4. Donations and Fundraising: Tax-deductible donations through PayPal fundraiser; community fundraising events and initiatives like the Beatles memorabilia auction for sensory haven project. Registered charity with ACNC and ATO Deductible Gift Recipient status.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Caringa is a registered NDIS provider delivering disability support services across Northern NSW, covering Core Supports (daily living, social and community participation, supported independent living, employment), Capacity Building supports, Capital Supports (SDA modifications, assistive technology), allied health (behaviour support, psychology, OT, exercise physiology, nursing), NDIS plan management, and tailored employment programs such as talent.ed, disarupt., Spark Studio, and Culture Club. The same organisation also runs a commercial arm — the Caringa Store — selling lawn and garden services, fresh produce, home maintenance, secure document destruction, and manufactured products (surveying pegs, pole caps, metal products) to the general public and wholesale customers across Australia.

Product overview

Caringa is an NDIS-registered disability service provider offering a comprehensive portfolio of services across the Clarence Valley and Coffs Coast regions of Northern NSW. The organization operates as a dual-model entity combining Core Disability Supports funded through NDIS with commercial Products and Services. Core services include Allied Health (Behaviour Support, Psychology, Occupational Therapy, Exercise Physiology, Nursing), Plan Management, Accommodation Supports (SIL, SDA, STA), Employment Programs (talent.ed, disarupt., Spark Studio, Culture Club), In-home Supports, and Social & Community Supports. The commercial arm encompasses Caringa Topcuts Lawn & Garden, Caringa Fresh Produce, Caringa Home Maintenance, Secure Document Destruction, and Manufacturing products (Surveying Pegs, Post & Pole Caps, Metal Products). All NDIS services are priced according to the NDIS Price Guide. The organization was established in 1953 and has over 70 years of community service.

Differentiator

Problem solved

Functional benefit

Brands

• talent.ed: Custom Employment Pathway program for young people with disabilities, launched in early 2025. Provides structured, accountable pathway to meaningful employment with measurable results.
• disarupt.
• Spark Studio
• Caringa Employment

Products and services

• Core Supports NDIS-funded day-to-day supports including Assistance with Daily Life, Assistance with Social and Community Participation, Supported Independent Living, and Supports in Employment for NDIS participants in the Clarence Valley and Coffs Coast.
• Capacity Building Supports NDIS Capacity Building supports including Improved Living Arrangements, Increased Social and Community Participation, Finding and Keeping a Job, Improved Relationships, Improved Life Choices, and Improved Daily Living.
• Capital Supports NDIS Capital Supports for assistive technology and home modifications, including Specialist Disability Accommodation (SDA) home modifications.
• Allied Health Allied health services delivered by qualified Behaviour Support Practitioners, Psychologists, Occupational Therapists, Exercise Physiologists, and Registered Nurses providing assessments and ongoing therapy for clients of all ages.
• Plan Management NDIS plan financial management services handling payments to providers with transparency, flexibility, and local face-to-face support for NDIS participants.
• Accommodation Supports Accommodation services including Supported Independent Living (SIL), Specialised Disability Accommodation (SDA), and Short-Term Accommodation (STA) for NDIS participants.
• talent.ed Custom Employment Pathways Custom Employment Pathways program for young people with disabilities that matches individual talents to suitable employment, breaking the mould for traditional jobseeker supports.
• disarupt. School Leaver Employment Supports School Leaver Employment Supports program for individuals under 24 years transitioning from school into meaningful employment through evidence-based methods with individualised pathways and regular progress reviews.
• Spark Studio Inclusive digital media and creative technology space offering training in video production, podcasting, radio techniques, digital content creation, and e-commerce for young people with disabilities.
• Culture Club Creative arts and culture career pathway program for young people under 24 years with disabilities, providing weekly sessions in visual arts, performance, music, and creative writing.
• In-home Support Support provided in participants' homes including Supported Independent Living, personal care (showering, toileting, dressing), domestic assistance (cleaning, meal prep, laundry), and house/yard maintenance.
• Social & Community Supports Social and community inclusion services, daily living skills training, and Short-Term Accommodation for NDIS participants seeking to build independence and community connections.
• Caringa Employment (Supported Employment / ADE) Supported employment services with over 40 years of hands-on experience in disability employment, offering Australian Disability Enterprise (ADE) opportunities and Supports in Employment.
• Fee For Services All Caringa supports available as fee-for-service for individuals who are not NDIS participants, providing accessibility to the broader community beyond NDIS funding.
• Caringa Topcuts Lawn & Garden Lawn and garden maintenance service with over 30 years of local experience, offering mowing, garden maintenance, tree pruning, green waste collection, and commercial waste removal.
• Caringa Fresh Produce Seasonal fruits, vegetables, herbs and produce available for purchase, supporting sustainability and local community wellbeing.
• Caringa Home Maintenance Professional home maintenance services for eligible NDIS participants including leak repairs, door adjustments, paint touch-ups, gutter maintenance, and customised metal fabrication.
• Secure Document Destruction Confidential document destruction service with bin hire, lockable 240L wheelie bins, destruction certificates, and services across the Clarence Valley including Lower Clarence.
• Surveying Pegs & Garden Stakes Quality surveying pegs and garden stakes including civil construction pegs, survey peg indicators, formwork pegs in various sizes, available in painted and raw formats.
• Post & Pole Caps Galvanised steel pole caps for round timber poles in various sizes (125mm to 450mm), reducing water absorption and extending timber life.
• Metal Products Galvanised angle brackets and aluminium discs for building and construction needs, including 75mm angle brackets and 50mm aluminium discs punched and unpunched.
• Caringa Spark Radio Weekly radio program broadcast on FM 103.1 Loving Life every Thursday from 8am, featuring disability awareness, community updates, events, and stories from the Caringa community.

Quantifiable outcome

• 70+ years of disability support service delivery
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• FM 103.1 Loving LifecoreStrategic or Co-development PartnerBroadcast partner for Caringa Spark Radio weekly show airing Thursdays at 8am. Partnership enables community radio presence for disability awareness, program updates, and inclusive content delivery across local Northern Rivers region.
• Anglicare North Coast Food BankminorOthersCaringa Fresh Produce donates excess produce to Anglicare North Coast Food Bank as part of sustainability and community support initiatives, reducing food waste while supporting food security.
• Grafton District Meals on WheelsminorOthersCaringa Fresh Produce donates excess produce to Grafton District Meals on Wheels, supporting local meal delivery services for community members in need.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Market position

Competitive moat5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@caringaaustralia7459
• Facebookfacebook.com/Caringaaustralia
• LinkedInlinkedin.com/company/caringaaustralia

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Caringa