Elm City Communities

Public Housing Serviceselmcitycommunities.org

Elm City Communities (Housing Authority of New Haven) is a government public housing agency serving 6,200+ low-income families in New Haven, CT through federal public housing, Housing Choice Vouchers, and LIHTC programs, operating with HUD Moving to Work designation since 2001.

Company typePrivate
Founded1938
HeadquartersNew Haven, United States
Headcount11–50
GTM typeB2C
OfferingServices

What Elm City Communities does

Elm City Communities (ECC), operating as the Housing Authority of the City of New Haven (HANH), is a public housing authority established in 1938 under the US Housing Act of 1937 and structured as a political subdivision of the State of Connecticut. It is a government entity governed by a five-member Board of Commissioners, not a privately owned commercial enterprise. ECC serves 6,200+ families and 13,800+ individuals in the City of New Haven through three core federal programs: Low-Income Public Housing (direct-owned units across 40+ properties), the Housing Choice Voucher Program (Section 8), and Low-Income Housing Tax Credit (LIHTC) properties. Residents pay approximately 30% of adjusted monthly income toward housing under both public housing and HCV programs, with ECC and HUD subsidizing the remainder.

The organization operates through two affiliated 501(c)(3) nonprofit instrumentalities: The Glendower Group, a development entity established in 2001 that has leveraged over $544 million and redeveloped 2,250+ units across 15 major projects; and 360 Management Group, formed in 2018 to manage 456 units across 82 buildings under RAD and LIHTC programs. Core technology infrastructure is built on the Yardi property management platform (including RentCafe tenant portal and Securecafe landlord/applicant portals), supplemented by Bob.ai for AI-assisted recertification document processing, Payment Vision for rent collection, Cobblestone Contract Insight for vendor management, and SaaSHr/Paylocity for HR functions. ECC holds HUD Moving to Work designation since 2001 (one of 39 PHAs nationally), granting regulatory flexibility to design alternative program approaches.

Revenue is derived almost entirely from federal HUD sources — operating subsidies, Housing Assistance Payments for HCV, and competitive grants (including a recent $3.7M lead abatement grant and $500K CNI planning grant) — with supplemental rental income from residents. The organization's go-to-market is direct-to-consumer via open enrollment through online application portals, supplemented by community-led outreach through resident services coordinators, social media, and partnerships with organizations including the Connecticut Department of Housing, Connecticut Housing Finance Authority, United Way of Greater New Haven, and The Century Foundation's Bridges Collaborative. Value-added programs include Family Self-Sufficiency, CARES (with MTW-enabled 72-month time limits), homeownership counseling, and the ECC Believes cradle-to-career education initiative.

Elm City Communities firmographics

Firmographics

Name: Elm City Communities
Legal name: Housing Authority of the City of New Haven
Website: https://elmcitycommunities.org
Company type: Private
Founded year: 1938
Operating status: Operating
Headcount range: 11–50 employees
Short description: Elm City Communities (Housing Authority of New Haven) is a government public housing agency serving 6,200+ low-income families in New Haven, CT through federal public housing, Housing Choice Vouchers, and LIHTC programs, operating with HUD Moving to Work designation since 2001.
Ownership category
akta.pro rank

Elm City Communities industry classification

Industry

Product category: Public Housing Services
NAICS: Administration of Housing Programs (925110), Administration of Housing Programs, Urban Planning, and Community Development (925), Other Community Housing Services (624229), Community Food and Housing, and Emergency and Other Relief Services (6242)
SIC: Operators Of Apartment Buildings (6513), Services-Social Services (8300), Real Estate Operators (No Developers) & Lessors (6510), Non-Operating Establishments (9995)
akta.pro primary industry: Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing) (BPAIANAA)
akta.pro secondary industries: Affordable & Subsidized Housing Property Management (LIHTC, Section 8) (BPAJAFAD), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

Public housing services
Affordable housing programs
Housing choice vouchers
Rental assistance programs
Low-income housing

Where Elm City Communities is headquartered

Location

Headquarters

HQ city: New Haven
HQ country: United States
HQ region: North America

Offices1 record

Markets served

Elm City Communities business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D

Revenue model

HUD Public Housing Subsidy: Federal funding from US Department of Housing and Urban Development for public housing operations, modernization, and rental assistance programs.
Housing Choice Voucher Program (Section 8): HUD-funded rental assistance where ECC pays landlords the difference between 30% of resident income and the payment standard. Residents pay 30% of monthly adjusted income toward housing.
Low-Income Housing Tax Credits (LIHTC): Tax credit financing for affordable housing development and redevelopment projects through The Glendower Group instrumentality.
Rental Income: Residents pay rent based on income (approximately 30% of adjusted monthly income) for public housing units.

Pricing tiers

Model	Billing	Price
Subscription	Monthly	Income-Based Rent (Public Housing and HCV)

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Elm City Communities product offering

Product offering

Core offering

Elm City Communities operates as a public housing agency providing affordable rental housing through three core programs: Low Income Public Housing, Housing Choice Voucher (Section 8), and Low-Income Housing Tax Credit (LIHTC) properties. The organization serves over 6,200 families and 13,800 individuals in New Haven through owned properties, voucher-funded private market rentals, and affiliated nonprofit development and management instrumentalities.

Product overview

Elm City Communities (ECC)/Housing Authority of New Haven (HANH) operates as a public housing agency offering three core programs: Low Income Public Housing (LIH), Housing Choice Voucher Program (Section 8/HCV), and Low-Income Housing Tax Credit (LIHTC) properties. The organization provides housing management through its Yardi-based Rent Cafe portal for tenants and Securecafe-based portals for landlords and applicants. Key supportive programs include the Family Self-Sufficiency Program and CARES Program for self-sufficiency, with new technology platforms including Bob.ai for AI-assisted recertification and reporting. ECC consists of HANH and two affiliated instrumentalities: The Glendower Group (development) and 360 Management Group (property management).

Differentiator

Problem solved

Functional benefit

Products and services

Public Housing (Low Income Public Housing) Traditional public housing program providing affordable rental homes to low-income families, seniors, and disabled individuals in properties managed by ECC/HANH. Residents pay approximately 30% of their monthly adjusted income toward rent.
Housing Choice Voucher Program (Section 8) Federally-funded rental assistance program that helps families afford housing in the private market by paying a portion of the rent directly to property owners. Residents pay 30% of income; ECC pays the difference between payment standard and 30% of monthly adjusted income to landlords.
Family Self-Sufficiency Program Voluntary program helping families obtain living wage employment by connecting residents to community services including education, job training, childcare, homeownership counseling, and entrepreneurship support through Career Mapping and Career Progression pathways. Has achieved a 37% increase in family income for participants.
CARES Program Caring About Resident Economic Self-Sufficiency program that introduced term limits into public housing and Section 8 programs, requiring most residents to complete 72-month time limits on rental assistance with mandatory 24-month case management and supportive services.
Resident Services Comprehensive support services including elderly and disabled services, family self-sufficiency, community resources, youth services, tenant rights, and healthcare access.
Community and Economic Development

Quantifiable outcome

37% increase in family income for families in the Family Self Sufficiency Program
+3 more outcomes

Companies that use Elm City Communities

Customer profile

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Elm City Communities technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability2 records

Elm City Communities partnerships and signals

Strategic signal

Partnerships

14 partnerships are on record, tiered core and minor.

The Century Foundation (Bridges Collaborative)coreStrategic or Co-development Partner · 13 October 2020ECC/HANH and New Haven Public Schools selected as inaugural members of The Bridges Collaborative, a first-of-its-kind initiative connecting 55 school and housing groups from 21 states covering 3.5 million children. Led by Stefan Lallinger, the collaborative advances racial and socioeconomic integration in schools through housing-education partnerships.
Connecticut Department of HousingcoreStrategic or Co-development PartnerState housing agency partner providing funding and policy support for affordable housing initiatives in New Haven.
Connecticut Housing Finance AuthoritycoreStrategic or Co-development PartnerState housing finance agency providing tax credits and financing for affordable housing development and redevelopment.
United Way of Greater New HavencoreStrategic or Co-development PartnerCommunity partner providing social service referrals, volunteer support, and community development resources for residents.
US Department of Housing and Urban Development (HUD)coreStrategic or Co-development PartnerFederal agency providing regulatory oversight, funding, and Moving to Work designation that enables ECC's flexible programming.
Michaels Development CompanyminorChannel Partner/ Reseller/ DistributorThird-party property management company managing Brookside Estates and Rockview properties for ECC.
Trinity ManagementminorChannel Partner/ Reseller/ DistributorThird-party property management company managing Quinnipiac Terrace and William T. Rowe Apartments.
Envolve Client ServicesminorChannel Partner/ Reseller/ DistributorThird-party property management company managing Mill River Crossing Phase I.
Beacon CommunitiesminorChannel Partner/ Reseller/ DistributorThird-party property management company managing Monterey Place.
The Glendower Group, LLCcoreStrategic or Co-development PartnerNonprofit 501(c)(3) development corporation established as instrumentality to ECC/HANH. Has closed over 10 major redevelopments, served as sole or co-developer on 15 major projects, been awarded over $336 million in redevelopment funds, redeveloped over 2,250 units, relocated over 2,500 families, and leveraged over $544 million.
360 Management Group, Co.coreChannel Partner/ Reseller/ DistributorNonprofit 501(c)(3) instrumentality of ECC/HANH formed in 2018 to preserve low income and affordable housing. Currently manages 82 buildings comprising 456 units through RAD redevelopment and LIHTC properties including Chatham, Constance Baker Motley, Eastview Terrace, Katherine Harvey Terrace, Newhall Gardens, Prescott Bush Mall, Twinbrooks, and Wilmont Crossing.
Green Elm Construction and Local ContractorsminorImplementation/ SI/ Consulting PartnerLocal contractors partnered with ECC to distribute free masks and hand sanitizer to residents during COVID-19 pandemic. Green Elm Construction owner Rodney Williams organized event at McConaughy Terrace distributing 6,500 masks and 150 bottles of sanitizer.
Campaign for Grade-Level ReadingcoreStrategic or Co-development PartnerNational initiative recognizing public housing agencies as portals to early learning success. ECC named to 2023 Public Housing Communities Honor Roll for strategies leveraging housing agency resources to advance coordinated care and family supports.
National Civic LeaguecoreStrategic or Co-development PartnerAwarding body for All-America City designation recognizing New Haven's cross-sector collaboration and equity initiatives through ECC Believes.

Scale indicators15 records

Recent moves14 records

Expansion highlights5 records

Elm City Communities competitors and assessment

Company assessment

Direct peers

Boston Housing Authority:

Market position

Strengths1 record

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Elm City Communities compliance and trust

Trust signal

Compliance4 records

Elm City Communities financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Elm City Communities leadership team

Management profile

Number of profiles

Profiles11 records

Elm City Communities subsidiaries and ownership

Company hierarchy

Subsidiaries2 records

Elm City Communities funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Elm City Communities M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Elm City Communities

What does Elm City Communities do?

Is Elm City Communities a public or private company?

Elm City Communities is a private company. It is classified as state government owned and is currently operating.

When was Elm City Communities founded?

Elm City Communities was founded in 1938. It employs 11 to 50 people.

Where is Elm City Communities based?

Elm City Communities is headquartered in New Haven, United States, in the North America region.

How does Elm City Communities make money?

Four revenue lines are on record. HUD Public Housing Subsidy is the primary driver. The others are housing Choice Voucher Program (Section 8), low-Income Housing Tax Credits (LIHTC) and rental Income.

Who are Elm City Communities's main competitors?

Boston Housing Authority is listed as a direct peer.

Does Elm City Communities have an API?

No public API is recorded for Elm City Communities.

What industry is Elm City Communities in?

Elm City Communities's product category is Public Housing Services. Its primary akta.pro industry code is BPAIANAA, Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing), with a secondary code of BPAJAFAD, Affordable & Subsidized Housing Property Management (LIHTC, Section 8). Its NAICS code is 925110 and its SIC code is 6513.