Hospice & Palliative Care of Iredell County

What Hospice & Palliative Care of Iredell County does

Hospice & Palliative Care of Iredell County (HPCIC) is a community-based 501(c)(3) nonprofit, founded in 1984 and headquartered in Statesville, North Carolina, providing hospice, palliative care, and bereavement services to residents of Iredell County. The organization delivers an integrated continuum of care including in-home hospice, palliative home care, outpatient palliative care clinics, and two dedicated inpatient hospice facilities — Gordon Hospice House in Statesville and S. Mitchell Mack Hospice House in Mooresville — each providing 24-hour nursing care for patients whose symptoms cannot be managed at home. Complementing clinical services, HPCIC operates the Rainbow Kidz pediatric grief program, the Bridges adult bereavement program, community education programs, a speakers bureau, a volunteer services function, and an online donation portal. A new Brown Family Grief Center is under construction with a $5 million capital campaign and a targeted opening in late summer 2026.

HPCIC's revenue model combines per-diem Medicare Hospice Benefit payments, Medicaid and private insurance reimbursements, and charitable donations that enable it to serve patients regardless of ability to pay. Anyone can initiate a referral, but physician certification is required for hospice admission, and intake specialists guide patients through the process. Marketing and outreach are community-driven, relying on educational programming for churches and civic groups, professional education for healthcare providers, a quarterly newsletter, and a "Share Your Story" testimonial program. The organization was awarded the 2025 Hospice CAHPS Honors Elite distinction by Healthcare First / MatrixCare, scoring above the national performance benchmark on all 24 evaluated questions, placing it among only four North Carolina hospices recognized that year.

Operationally, HPCIC is led by President/CEO Mike Smith and a director-level team including Directors of Strategy & Outreach, Education, Rainbow Kidz, Volunteer Services, and Marketing & Development. The organization has between 101 and 250 employees, is independently governed by a Board of Directors, and has no parent company or subsidiaries. It participates in the We Honor Veterans program and is accredited through community healthcare accreditation bodies. There are no public funding rounds, no acquisitions or mergers on record, and no disclosed revenue figures; financial scale is inferred from headcount and the operational footprint described above.

Name

Hospice & Palliative Care of Iredell County

Legal name

Hospice and Palliative Care of Iredell County, Inc.

Website

https://hoic.org

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

101–250 employees

Short description

Hospice & Palliative Care of Iredell County is a Statesville, NC-based nonprofit founded in 1984 that delivers hospice, palliative, and bereavement services — including two inpatient hospice houses and the Rainbow Kidz pediatric grief program — to terminally and chronically ill residents across Iredell County.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082), Services-Social Services (8300)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Bereavement & Grief Support Services (Hospice-Affiliated/Independent) (HLADAHAL), Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

Keywords

• Hospice care services
• Palliative care
• Bereavement counseling
• Grief support
• End-of-life care

Headquarters

HQ city

Statesville

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Medicare Hospice Benefit: The primary revenue stream is Medicare Hospice Benefit, which covers hospice care for eligible terminally ill patients with a prognosis of six months or less. This is a per-diem payment system that covers all care-related costs.
2. Medicaid and Private Insurance: Revenue from Medicaid and private insurance policies that cover hospice and palliative care services.
3. Charitable Donations and Fundraising: As a nonprofit organization, HPCIC relies on charitable donations from the community, including the Brown Family Grief Center Capital Campaign raising $5 million, to support operations and provide care to patients regardless of ability to pay.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Hospice & Palliative Care of Iredell County is a community-based nonprofit organization that delivers hospice care, palliative care, and bereavement support to patients with life-limiting illnesses and their families across Iredell County, North Carolina. Services span in-home hospice care, two dedicated inpatient hospice houses, in-home and clinic-based palliative care for chronic conditions, and comprehensive bereavement programming including adult grief counseling and the Rainbow Kidz children's grief program. Care is delivered by interdisciplinary teams addressing physical, emotional, and spiritual needs regardless of ability to pay.

Product overview

Hospice & Palliative Care of Iredell County is a community-based nonprofit healthcare organization offering a coordinated continuum of hospice and palliative care services. The core portfolio includes in-home hospice care, in-patient hospice care at two facilities (Gordon Hospice House in Statesville and S. Mitchell Mack Hospice House in Mooresville), and in-home palliative care and outpatient palliative care clinics. The organization also provides comprehensive bereavement services including adult grief counseling, Rainbow Kidz (children's grief counseling), and bereavement support groups. Supporting services include community education programs, volunteer services, and an online donation portal. A major upcoming initiative is the Brown Family Grief Center, a dedicated grief support facility expected to open in late summer 2026.

Differentiator

Problem solved

Functional benefit

Brands

• Rainbow Kidz: Children's grief counseling program helping children and families cope with illness and grief by providing extraordinary care and support at home, in schools, and throughout the community.
• Bridges
• Gordon Hospice House
• S. Mitchell Mack Hospice House
• Brown Family Grief Center

Products and services

• Hospice Home Care In-home hospice care providing medical, emotional, and spiritual support for patients with life-limiting illnesses in their place of residence, including private homes, assisted living facilities, nursing homes, and hospitals. Care is delivered by an interdisciplinary team.
• Gordon Hospice House In-patient hospice facility in Statesville providing 24-hour nursing care in a warm, homelike environment for patients whose symptoms cannot be effectively managed at home.
• S. Mitchell Mack Hospice House In-patient hospice facility in Mooresville providing 24-hour nursing care in a warm, homelike environment for patients requiring intensive symptom management.
• Palliative Home Care In-home palliative care services for patients with chronic conditions, focusing on pain and symptom management while patients continue curative treatments.
• Palliative Care Clinics Outpatient palliative care clinics offering symptom management, medication coordination, and care planning for patients with serious chronic illnesses.
• Adult Grief Counseling Services Individual and group grief counseling services for adults coping with the loss of a loved one, including one-on-one counseling and support groups (Bridges program).
• Rainbow Kidz Specialized grief counseling program for children and families coping with illness and loss, providing care at home, in schools, and throughout the community, including Children's Rainbow Camp.
• Bereavement Care Comprehensive bereavement services including counseling, support groups, educational programs, and workshops for adults and children dealing with grief and loss.

Quantifiable outcome

• Hospice CAHPS Honors Elite 2025 - scored above the MatrixCare National Performance Score on 100% (all 24) of evaluated CAHPS questions

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core and minor.

• Healthcare First / MatrixCarecoreTechnology or IntegrationHealthcare First/MatrixCare administers the Hospice CAHPS (Consumer Assessment of Healthcare Providers and Systems) survey program. HPCIC's participation and exceptional performance in this quality measurement program resulted in the 2025 Hospice CAHPS Honors Elite recognition.
• We Honor VeteransminorOthersHPCIC participates in the We Honor Veterans program, a collaboration between the National Hospice and Palliative Care Organization and the Department of Veterans Affairs to provide specialized care for veterans at end of life.

Scale indicators4 records

Recent moves7 records

Expansion highlights4 records

Direct peers

• Trellis Supportive Care: Charlotte-region nonprofit (formerly Hospice & Palliative Care Charlotte Region) providing hospice, palliative care, and grief support with inpatient facilities. Closely aligned NC nonprofit hospice peer with comparable inpatient, home, and bereavement offerings.
• Hospice & Palliative Care of the Piedmont: North Carolina-based nonprofit hospice and palliative care organization offering home hospice, inpatient care, palliative services, and bereavement programming. Directly comparable mission, service stack, and regional nonprofit hospice model.
• Four Seasons (Compassionate Care): Nonprofit community-based hospice, palliative, and bereavement provider in western North Carolina with a similar service continuum (home hospice, inpatient facilities, palliative care, grief programs). Highly comparable operating model, mission, and CAHPS-driven quality orientation.

Broad incumbents

• Encompass Health (Home Health & Hospice segment): Large post-acute provider with a home health and hospice segment including palliative offerings. Compares on service categories (home hospice, palliative) but operates at much broader scale within a publicly traded parent.
• Amedisys: Large publicly traded home health and hospice operator with national hospice coverage. Comparable end-of-life home hospice and palliative service lines, but operates at scale across multiple states with for-profit economics.
• LHC Group: National home health, hospice, and palliative care provider now part of Optum. Comparable home-based hospice and palliative service lines with multi-state scale and broader post-acute portfolio.
• VITAS Healthcare: Largest US hospice operator offering home hospice, inpatient hospice, and palliative care across many states. Overlaps HPCIC's service mix including inpatient hospice houses and community-based palliative services.
• Gentiva: National hospice and palliative care chain spun out from UnitedHealth/Kindred At Home footprint. Directly comparable hospice core service but at multi-state scale and with for-profit reimbursement focus.

Others

• National Hospice and Palliative Care Organization (NHPCO): National industry association for hospice and palliative care providers. Comparable through HPCIC's We Honor Veterans affiliation and CAHPS program alignment; functions as an ecosystem/standards body rather than a direct service competitor.

Regional players

• Lower Cape Fear LifeCare: Regional North Carolina nonprofit hospice and palliative care organization serving a different geography (southeastern NC). Comparable nonprofit service stack — home hospice, inpatient hospice home, palliative, and bereavement — but based outside HPCIC's Iredell County market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/hospice_iredell
• Facebookfacebook.com/HPCIC
• LinkedInlinkedin.com/company/hospice-of-iredell-county-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hospice & Palliative Care of Iredell County