Infocrats Web Solutions

What Infocrats Web Solutions does

Infocrats Web Solutions is an Indore, India-based private limited IT services and product company, founded in 1996 by Rakesh Jain and Nitesh Jain, operating with 101-250 employees. The company delivers custom software development, mobile application development (iOS and Android), web development, web design, and digital marketing services to clients across India and selectively in the United States. Its customer base spans small and mid-size businesses, enterprises, non-profits, and government entities, with Government & Public Sector flagged as the primary segment based on a portfolio of e-governance and citizen-safety deployments.

The company has developed a portfolio of proprietary products alongside its services business. DREAM (Dynamic ERP for Service Providers) is a domain-specific CRM/ERP targeting service-based industries such as pest control. CitizenCOP is a citizen-safety application officially endorsed by BPR&D and the Ministry of Home Affairs, with features including SOS, lost-article recovery, and traffic-challan generation, deployed with Madhya Pradesh Police and Chhattisgarh Police and cited for outcomes including 10,000+ distress responses and 60,000+ recovered mobile phones. CyberCOP extends the franchise into cyber-awareness; Seva Setu connects donors with people in need under the Indore District Administration; Ibus serves as a public-transport information tool for Indore; and greenGENE, Aahar, and Smart Family are CSR-oriented platforms focused on tree-tagging, food-waste reduction (50+ cities), and family well-being respectively.

Infocrats operates a sales-led, project-based go-to-market with direct engagement for custom builds and quote-based pricing. Revenue is generated from one-time license-style project fees for software and web work, professional-services fees for digital marketing, and a smaller stream from proprietary product deployments. The company is bootstrapped and founder-owned with no disclosed institutional investors, funding rounds, or M&A activity. Distribution relies on direct enterprise and government sales, supplemented by Google Play Store distribution for consumer-facing apps. Marketing is anchored on the company website, blog content, client testimonials, and an extensive list of national and regional awards including the Digital India Platinum Award (2016), mBillionth Award (2014), FICCI SMART Policing Special Jury Award (2016), and the GRP Helpline Award (2024).

Name

Infocrats Web Solutions

Legal name

INFOCRATS Web Solutions Pvt. Ltd.

Website

https://infocratsweb.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

51–100 employees

Short description

Infocrats Web Solutions is an Indore, India-based IT services and product company (founded 1996) delivering custom software, mobile/web development, and digital marketing to enterprises, SMBs, non-profits, and government clients, with proprietary citizen-safety and ERP products including CitizenCOP, CyberCOP, and DREAM.

Ownership category

akta.pro rank

Product category

Custom Software Development Services

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Computer Programming Services (7371)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

akta.pro secondary industries

Public Sector & Government ERP (HDAEAEAG), IT, Information Security & Digital Governance (EDADAKAJ), Strategy & IT Advisory (BPAEAAAA)

Keywords

• Custom software development
• Mobile app development
• Web development services
• Digital marketing services
• E-governance solutions

Headquarters

HQ city

Indore

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Custom Software Development Services: Tailor-made software solutions designed and developed for specific business requirements, from CRM/ERP applications to custom projects, provided on a project-based engagement model
2. Mobile App Development Services: Development of highly functional, scalable mobile applications for iOS and Android platforms for business requirements
3. Web Development Services: Building of responsive, user-friendly, SEO-equipped websites and web applications including corporate portals and e-commerce sites
4. Digital Marketing Services: Services including SEO, PPC, social media marketing, and content creation to support brand visibility and engagement
5. Web Design Services:

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Infocrats Web Solutions delivers custom software development, mobile app development, web development, web design, and digital marketing services to enterprise, SMB, and government clients. The company also develops and maintains proprietary platforms including DREAM (Dynamic ERP for Service Providers), CitizenCOP, CyberCOP, Aahar, greenGENE, Smart Family, and Seva Setu, with notable government deployments in citizen safety and e-governance.

Product overview

INFOCRATS Web Solutions is a custom software development company offering a portfolio of industry-specific products and professional IT services. The core product portfolio includes DREAM (Dynamic ERP for Service Providers), an advanced CRM platform for service-based industries; CitizenCOP and CyberCOP for citizen safety and cybersecurity; Seva Setu for donor-recipient connection; and Ibus for public transportation. Additionally, the company operates CSR-focused initiatives including greenGENE for environmental sustainability, Aahar for food waste reduction, and Smart Family for family well-being. Services include Custom Software Development, Mobile App Development, Web Development, Digital Marketing, and Web Design, with AI-integrated solutions mentioned as part of their offerings.

Differentiator

Problem solved

Functional benefit

Brands

• DREAM (Dynamic ERP for Service Providers): An advanced CRM platform tailored to meet the specific needs of service-based industries.
• CyberCOP
• CitizenCOP
• greenGENE
• Aahar
• Smart Family
• Seva Setu

Products and services

• Custom Software Development Tailor-made software solutions designed and developed to tackle specific business challenges, from CRM/ERP applications to custom projects with scalable and secure architecture, targeting enterprise and government clients.
• Mobile App Development End-to-end development of highly functional, scalable mobile applications for iOS and Android platforms, tailored to specific business requirements of enterprise and government clients.
• Web Development Building of responsive, user-friendly, SEO-equipped websites and web applications including corporate portals, e-commerce sites, and dynamic web applications for businesses across multiple verticals.
• Digital Marketing Digital marketing services including SEO, PPC, social media marketing, and content creation to optimize online visibility and generate leads for business clients.
• Web Design Web design services focused on creating beautiful, user-friendly websites with eye-catching images and seamless UX across all devices for business clients.
• DREAM (Dynamic ERP for Service Providers) Advanced CRM/ERP platform tailored to meet the specific needs of service-based industries, providing features for pest control management and business process optimization.
• CitizenCOP Citizen safety mobile application officially endorsed by BPR&D and Ministry of Home Affairs, featuring SOS emergency alerts, lost article recovery for mobile phones, and traffic challan generation for law enforcement.
• CyberCOP Comprehensive mobile platform developed in collaboration with Citizen COP Foundation and Madhya Pradesh Police, dedicated to raising cyber awareness, empowering users with proactive fraud alerts, and combating digital threats across India.

Quantifiable outcome

• 20% manpower savings reported by enterprise client through department consolidation
• +8 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Six partnerships are on record, tiered core, flagship and minor.

• Citizen COP FoundationcoreStrategic or Co-development PartnerINFOCRATS collaborated with Citizen COP Foundation to develop CyberCOP, a comprehensive platform dedicated to raising cyber awareness, empowering users, and combating digital threats across India. The platform includes features like trending fraud alerts, proactive notifications, and nationwide accessibility.
• Madhya Pradesh PolicecoreStrategic or Co-development PartnerPartnership for CyberCOP application development and deployment. The application is officially endorsed by BPR&D and Ministry of Home Affairs. Features have helped in 10,000+ distress situations and recovered 60,000+ stolen mobile phones.
• BPR&D (Bureau of Police Research & Development)flagshipStrategic or Co-development PartnerOfficial endorsement of CitizenCOP initiative by BPR&D and Ministry of Home Affairs, validating the platform's contribution to citizen safety and police services.
• Indore District AdministrationcoreStrategic or Co-development PartnerCollaboration for Seva Setu application development - a platform connecting donors with people in need, developed in association with the Government of India.
• Excise Department, Transport Department, and High Court of M.P.minorStrategic or Co-development PartnerGovernment departments promoting greenGENE environmental initiative through their collaboration, contributing to Madhya Pradesh's green revolution.
• Chhattisgarh PolicecoreStrategic or Co-development PartnerCitizenCOP mobile app deployment by Chhattisgarh Police to make citizens' access to police services easier and more efficient, recognized with FICCI SMART Policing Award.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Wipro: Global Indian IT services firm offering custom software development, digital transformation, and consulting to government and enterprise clients. Direct overlap on service categories though much broader in scale and geography.
• Infosys: One of India's largest IT services firms with extensive custom software development, digital transformation, and government practice. Operates in the same service categories as Infocrats but at vastly greater scale and with a global client base.
• HCL Technologies: Major global Indian IT services firm with custom software development, digital engineering, and government-facing practices. Operates in the same services space as Infocrats with much broader scale and offerings.
• LTIMindtree: Mid-to-large Indian IT services firm (formed from Mindtree + LTI merger) delivering custom software, digital transformation, and enterprise modernization. Operates in the same service categories as Infocrats but with significantly larger global footprint.
• Tata Consultancy Services (TCS): India's largest IT services firm with government, enterprise digital, and emerging-tech practices comparable to Infocrats' offerings. Provides the upper-bound reference for what scale looks like in this market.

Direct peers

• Hidden Brains InfoTech: India-based custom web and mobile application development firm with comparable headcount-scale and service breadth. Direct competitor for SMB/enterprise custom development deals in similar verticals.
• Persistent Systems: Mid-sized Indian IT services and digital transformation firm with comparable custom software and government/enterprise client mix. Closely aligned on services breadth, multi-vertical client base, and India-based delivery model.
• Fingent Technology Solutions: Smaller India/US-based custom software and web/mobile app development firm. Closely comparable in size, service mix, and target verticals (US enterprise + SMB), providing a relevant midpoint-scale reference point for Infocrats.
• Cyient: India-based mid-sized engineering and IT services firm serving manufacturing, automotive, and government clients with custom software and digital solutions. Comparable in size and vertical mix to Infocrats.

Emerging players

• Zoho Corporation: India-headquartered SaaS and software company founded from custom services roots. Comparable as an Indian-origin technology firm serving global SMB and enterprise clients, though structured around SaaS products rather than custom development.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/infocratsweb
• Facebookfacebook.com/InfocratsWebSolutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Infocrats Web Solutions