Care Support

Name

Care Support

Legal name

ケアサポート株式会社

Website

https://care-support.biz

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

1–10 employees

Ownership category

akta.pro rank

Product category

Elderly Long-Term Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (62161), Assisted Living Facilities for the Elderly (623312), Nursing and Residential Care Facilities (623), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-To Dwellings & Other Buildings (7340), Services-Social Services (8300)

akta.pro primary industry

Chronic Care & Complex Care Management (HSABAIAD)

akta.pro secondary industries

Live-In & 24/7 In-Home Care (HLADAGAI), Dementia/Alzheimer’s Care Management & Behavioral Support (HLADALAF), Dementia Personal Care (ADLs) Support (HSABAEAB), Family Communication, Care Updates & Scheduling Support (HSABAAAK)

Keywords

• Elderly care services
• Home care services
• Nursing home care
• Dementia care
• Senior housing

Headquarters

HQ city

Omiya

HQ country

Japan

HQ region

Asia

Offices32 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. 介護保険サービス事業: Revenue from care insurance-covered services including デイサービス (day service), ショートスティ (short-stay), グループホーム (group homes), 認知症対応型デイサービス, ヘルパーステーション (helper station), ケアプラン作成 (care plan creation), 介護付有料老人ホーム, and 特定福祉用具販売. These services are billed primarily through Japan's long-term care insurance (介護保険) system, with consumers paying co-payments (typically 1-3% depending on income and care level).
2. 居住系介護サービス（イルミーナ）: Service-integrated senior housing (サービス付き高齢者向け住宅) and fee-based nursing homes (介護付有料老人ホーム) branded as イルミーナ (Irumina). Generates recurring monthly revenue from residence fees, care service fees, and meal charges.
3. 集團 company subsidiary revenue: Revenue from group subsidiaries — ウェルパーソンズ株式会社 (sales dispatch), キッズパワー株式会社 (afterschool care), and NIS株式会社 (childcare). Fiscal year September 2025 group consolidated revenue is ¥7,173,607 thousand.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Care Support operates a portfolio of elderly long-term care services across the Greater Tokyo area, providing home-based care (day service, short-stay, group home, dementia-specific day service, care plan creation, and home helper visits) under the "Care Support" brand and residential care (service-supported senior housing and fee-based nursing homes) under the "Ilumina" brand. All services are delivered through directly operated facilities and are billed primarily through Japan's public long-term care insurance (介護保険) system. The company's proprietary ReLIFE self-reliance care program, grounded in the four basic care pillars (eating, exercise, hydration, excretion), is the methodological foundation for individualized care planning.

Product overview

Care Support operates a comprehensive elder care service portfolio organized under two main brands. The home care services brand 'ケアサポート' provides daytime (day service), short-stay, group home, and dementia-specific day service programs, centered on the ReLIFE self-reliance support care program. The residential care brand 'イルミーナ' provides senior housing with care services including service-supported housing and fee-based nursing homes. The company operates 33+ facilities across Saitama, Chiba, Tokyo, and Kanagawa prefectures in the Greater Tokyo area.

Differentiator

Problem solved

Functional benefit

Brands

• ReLIFE: Proprietary self-reliance support care service (自立支援介護サービス) developed by Care Support, based on four fundamental care theories to help elderly maintain independence at home.
• イルミーナ (Ilumina)
• けあさぽーと農園 (Keasapo-to Farm)

Products and services

• ReLIFE Self-Reliance Support Care Service (自立支援介護サービス ReLIFE)

Quantifiable outcome

• 施設内厨房による食事提供で栄養バランスの良い食事を500cal〜700cal（デイサービス）、約1600cal（ショートスティ）提供
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Three partnerships are on record, tiered core.

• NIS株式会社coreOthers · 1 July 2023Acquired through stock purchase in July 2023. Operates childcare (保育) services, expanding Care Support Group's presence in the early childhood education sector.
• ウェルパーソンズ株式会社coreOthers · 1 October 2021100% owned subsidiary established in October 2021 to operate the sales/business development division (営業部事業) of Care Support. Facilitates dispatch of sales personnel and business growth across the group.
• キッズパワー株式会社coreOthers · 1 April 2017100% owned subsidiary established in April 2017 to operate afterschool care (アフタースクールサービス) services. First facility opened in Omiya in March 2018. Supports working families and is part of Care Support Group's community social contribution mission.

Scale indicators3 records

Recent moves9 records

Expansion highlights6 records

Broad incumbents

• ALSOK Care (ALSOK介護): Care subsidiary of ALSOK (Secom group), offering group homes, daycare and residential care. Comparable multi-modality care service portfolio within a larger corporate group.
• Benesse Style Care (ベネッセスタイルケア): Senior housing operator and part of Benesse Group, running assisted living and care facilities nationwide. Larger incumbent comparable to Care Support's Ilumina residential brand.
• HITOWA Holdings (HITOWAホールディングス): Holding company operating multiple care service brands including daycare and residential care. Comparable multi-brand, multi-service strategy.
• SOMPO Care (SOMPOホールディングス): Care subsidiary of one of Japan's largest insurance holdings; operates nationwide elderly care including group homes, residential facilities, and in-home services. Significantly larger and broader than Care Support.

Direct peers

• Tsukui Corporation (ツクイ): Listed Japanese elder-care operator offering daycare, in-home care, group homes and residential services nationwide. Most directly comparable multi-modality competitor to Care Support's portfolio of services in the Kanto region.
• Earth Support (アースサポート): Japanese listed company specializing in in-home care (helper stations) and bathing services. Closely comparable to Care Support's home helper station and bathing-equipped daycare offering.
• Message Co., Ltd. (メッセージ): Group home specialist with Kanto-area density. Comparable to Care Support's dementia-focused group home services (認知症対応型共同生活介護).
• Saint-Care Holding (セントケア・ホールディングス): Listed Japanese care services group providing in-home, daycare, group home and residential services. Comparable multi-modality operating model and similar Kanto-area footprint.
• Nichii Gakken (ニチイ学館): Major Japanese care provider with deep footprint in in-home care, daycare, group homes and care plan creation. Comparable scale and service breadth to Care Support's home-care brand.
• SilverWood (シルバーウッド): Operates service-supported senior housing (サ高住) and care facilities in Kanto. Most directly comparable to Care Support's Ilumina brand concept of service-integrated senior housing.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@caresupport_ch
• Instagraminstagram.com/caresupport_kawagoe_soleil

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Care Support