Mills-Peninsula Health Services

What Mills-Peninsula Health Services does

Mills-Peninsula Health Services is a not-for-profit acute care hospital located in Burlingame, California, operating as a facility within Sutter Health's integrated healthcare network. Founded in 1921, the organization provides a full spectrum of patient services including 24/7 emergency care, inpatient hospitalization, outpatient procedures, preventive care, pregnancy and childbirth services, pediatric care, diagnostic imaging, laboratory services, and urgent care. Its headcount is reported in the 251-500 employee range. The organization serves a general patient population across the San Mateo County region and broader Bay Area, with no named enterprise customers; revenue is generated through fee-for-service billing across participating health insurance plans and direct patient payments, supplemented by a financial assistance program.

The underlying technology stack centers on Sutter Health's integrated digital health platform, which delivers the My Health Online patient portal (web and mobile) for appointment scheduling, provider messaging, test result access, and medical record retrieval, alongside an on-demand Video Visits telehealth service. These digital tools interoperate with the network's electronic health records and unify access across the parent system's 27 hospitals and 220+ locations, which include urgent care centers, imaging centers, and laboratory facilities. Marketing and patient engagement are conducted through the sutterhealth.org website, social media channels (Facebook, Instagram, X/Twitter, YouTube, LinkedIn), and community classes and events.

Go-to-market is direct-to-consumer: patients access care through physician referrals, walk-in urgent care visits, emergency department presentations, scheduled hospital admissions, online appointment booking, and on-demand video consultations. Mills-Peninsula has no independent funding rounds, M&A history, subsidiaries, or disclosed executive leadership; it is wholly embedded within Sutter Health's not-for-profit governance and operational structure. Pricing is not publicly disclosed and varies by service type and insurance plan participation.

Name

Mills-Peninsula Health Services

Legal name

Mills-Peninsula Health Services

Website

https://mills-peninsula.org

Company type

Private

Founded year

1921

Operating status

Operating

Headcount range

251–500 employees

Short description

Mills-Peninsula Health Services is a not-for-profit acute care hospital in Burlingame, California, operating within Sutter Health's 27-hospital, 220+ location integrated network. It provides emergency, inpatient, outpatient, imaging, lab, and telehealth services to a general patient population in the Bay Area.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

Health Care and Social Assistance (62)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

Keywords

• Acute care hospital
• Emergency medical services
• Patient portal platform
• Telehealth video visits
• Diagnostic imaging services

Headquarters

HQ city

Burlingame

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: Mills-Peninsula Health Services generates revenue through patient care services billed to insurance providers (health plans) and patients directly. Services include emergency care, hospital stays, outpatient procedures, imaging, laboratory tests, and telehealth consultations. The organization operates as a not-for-profit healthcare provider within the Sutter Health network.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Mills-Peninsula Health Services operates an acute care hospital in Burlingame, California as part of Sutter Health's integrated network, providing emergency care, inpatient hospital services, outpatient procedures, birth and pediatric care, imaging, laboratory, and urgent care services. The organization supplements in-person care with digital tools including the My Health Online patient portal and on-demand Video Visits for telehealth needs. Revenue is generated by billing patient care services to health insurance plans and to patients directly.

Product overview

Mills-Peninsula Health Services operates as part of Sutter Health's integrated healthcare network offering 220+ locations. The organization provides a unified digital health platform comprising My Health Online (patient portal and mobile app) for managing appointments, messaging providers, and accessing medical records, alongside Video Visits telehealth services for on-demand virtual care. These offerings are supported by extensive in-person services including Birth Centers, Emergency Care, Hospitals, Imaging, Lab, and Urgent Care facilities across the network.

Differentiator

Problem solved

Functional benefit

Products and services

• My Health Online Digital patient portal and mobile application that enables patients to schedule appointments, message their providers, view test results, and access medical records through a web and mobile platform. Integrated across the Sutter Health network.
• Video Visits On-demand telehealth service allowing patients to connect with Sutter Health healthcare providers online via video consultations for non-emergency medical needs.
• Emergency Care 24/7 hospital-based emergency department services providing immediate treatment for acute illnesses and injuries at the Mills-Peninsula facility in Burlingame, California.
• Hospital Inpatient Services Inpatient hospital care including surgical services, medical admissions, and coordinated care delivered at the Mills-Peninsula acute care facility within the Sutter Health network.
• Birth Center / Pregnancy and Childbirth Maternal and infant care services including prenatal care, labor and delivery, postpartum care, and breastfeeding support provided at the Mills-Peninsula Birth Center.
• Imaging and Diagnostic Services Diagnostic imaging services (e.g., X-ray, MRI, CT) provided through Sutter Health network imaging centers to support diagnosis and treatment planning.
• Laboratory Services Clinical laboratory testing services offered through Sutter Health network laboratory locations, supporting diagnosis, monitoring, and preventive care.
• Urgent Care Walk-in urgent care services for moderate health issues and injuries that require attention but are not life-threatening, available without appointment at Sutter Health network locations.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators3 records

Recent moves1 record

Expansion highlights2 records

Direct peers

• Stanford Health Care: Academic medical center based in Palo Alto, CA, providing tertiary and quaternary acute care, emergency services, and specialty programs to Bay Area patients in direct competition with Mills-Peninsula for complex inpatient volume and physician referrals.
• UCSF Health: Academic medical center in San Francisco providing acute inpatient care, emergency services, and specialty programs, competing with Mills-Peninsula for tertiary referrals and complex cases across the Bay Area.
• Alta Bates Summit Medical Center (Sutter Health): Sister Sutter Health hospital serving Berkeley and Oakland with acute inpatient, emergency, and women's health services; structurally identical operating model to Mills-Peninsula within the same integrated network.
• Seton Medical Center: Acute care hospital in Daly City, CA, providing emergency, inpatient, and obstetric services to patients in northern San Mateo County; directly competitive with Mills-Peninsula for the same geographic patient base on the Peninsula.
• Sequoia Hospital (Dignity Health): Community hospital in Redwood City, CA, operated by Dignity Health, providing acute inpatient care, emergency services, and birthing center programs that directly overlap with Mills-Peninsula's core service lines on the San Francisco Peninsula.
• El Camino Health: Community hospital system in Mountain View, CA, offering acute inpatient care, emergency services, and outpatient programs serving overlapping Silicon Valley and Peninsula populations as Mills-Peninsula.

Broad incumbents

• Kaiser Permanente Northern California: Integrated managed-care system operating its own hospitals and medical groups across Northern California, competing directly with Mills-Peninsula for commercially insured and Medicare Advantage patients in the Peninsula market.
• CommonSpirit Health (Dignity Health): Large Catholic health system operating Sequoia Hospital in Redwood City and other Bay Area facilities, providing comparable acute care, emergency, and outpatient services in overlapping service areas with Mills-Peninsula.

Regional players

• John Muir Health: Health system serving Contra Costa and eastern Alameda counties with acute care hospitals and outpatient services; comparable community-hospital operating model competing for East Bay patients who may otherwise seek care in Mills-Peninsula's service region.
• Washington Hospital Healthcare System: District hospital in Fremont, CA, providing acute care, emergency services, and birthing programs; operates in the East Bay adjacent to Mills-Peninsula's Peninsula service area with comparable community-hospital positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/millspeninsula
• YouTubeyoutube.com/sutterhealth
• Facebookfacebook.com/millspeninsula
• LinkedInlinkedin.com/company/mills-peninsula-health-services
• Instagraminstagram.com/sutterhealth

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mills-Peninsula Health Services