ESH Münhasır Sağlık Hizmetleri

What ESH Münhasır Sağlık Hizmetleri does

ESH Münhasır Sağlık Hizmetleri A.Ş. is a privately held Turkish healthcare services company headquartered in Ataşehir, Istanbul, operating since 2000 as a Bell Holding Group company (since 2022). The company delivers integrated support services to pharmaceutical companies (license holders) and other healthcare sector stakeholders under regulatory oversight from the Turkish Ministry of Health and TITCK. Its core offerings span three lines: (1) Patient and Clinical Oriented Integrated Support Services, which bundle Patient Support Programs, Clinical Support Programs, Individualized Treatment Support Programs, Information Center (Call Center) Programs, Pharmacovigilance Risk Management Programs, Named Patient Support Programs, Early Access Programs, and Diagnostic Support Programs; (2) Diagnostic Support Services; and (3) Contracted Promotion and Sales Services, which include Contracted Sales & Marketing Organizations, Combating Parallel Trade Projects, Named Patient Sales Programs, E-marketing and E-sales Organizations, Project-Based Customs/Logistics/Storage/Distribution Programs, and Pharmacy Sell-Out Oriented Sales and Marketing Efficiency Projects.

The company was the first entity licensed by the T.C. Ministry of Health in home care health services in Turkey (2000) and is an ISO 27001 Patient Information Security Certified Healthcare Organization, operating under KVKK (Personal Data Protection Law) SOPs for personal health data handling. It positions itself as the institutional pioneer of Patient Support Programs Standards and Risk Management Service Standards in the Turkish market. The firm is led by General Manager Şahin Nail and operates with 101–250 employees from its Istanbul headquarters, with no subsidiaries, no public listing, and no disclosed external funding rounds.

The business model is B2B professional services: ESH contracts directly with pharmaceutical license holders and healthcare stakeholders on a per-service or bundled basis, generating revenue through service contracts rather than software licensing or product sales. Distribution is single-channel direct B2B contracting in a single country/domestic scope (Turkey), with no disclosed pricing or contract value benchmarks. Customer segments are vertical-specific (pharma manufacturers and healthcare stakeholders), and the company does not disclose named customers, contract values, or revenue split.

Name

ESH Münhasır Sağlık Hizmetleri

Legal name

ESH Münhasır Sağlık Hizmetleri A.Ş.

Website

https://eshsaglik.com.tr

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

101–250 employees

Short description

ESH Münhasır Sağlık Hizmetleri is a Turkey-based, ISO 27001-certified B2B healthcare services firm, owned by Bell Holding Group since 2022, that delivers integrated patient support, clinical support, diagnostic, and contracted sales and marketing services to pharmaceutical license holders and healthcare stakeholders.

Ownership category

akta.pro rank

Product category

Pharmaceutical Healthcare Support Services

NAICS

Other Ambulatory Health Care Services (6219), Ambulatory Health Care Services (621), All Other Business Support Services (561499)

SIC

Services-Health Services (8000), Services-Management Services (8741), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Central Fill & Pharmacy Outsourcing Services (HLAFALAM)

akta.pro secondary industries

Technical Support & Helpdesk Contact Centers (BPAAAAAI), B2B Appointment Setting & SDR/BDR Outsourcing (BPAAADAA), Third-Party/Outsourced Quality & Responsible Person Services (EU QP/RP, US Agent) (HLAGAKAO)

Keywords

• Pharmaceutical support services
• Patient support programs
• Clinical support services
• Contracted sales marketing
• Home healthcare services

Headquarters

HQ city

Istanbul

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Contracted Healthcare Services: ESH provides contracted healthcare support services to pharmaceutical companies, including patient support programs, clinical support programs, diagnostic support, and contracted sales and promotion services. Revenue is generated through service contracts with pharmaceutical companies (license holders) operating in the Turkish healthcare market.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

ESH Münhasır Sağlık Hizmetleri A.Ş. provides contracted B2B healthcare support services to pharmaceutical companies in Turkey. The company delivers three integrated service lines: Patient and Clinical Oriented Integrated Support Services (covering patient support, clinical support, individualized treatment, call center, pharmacovigilance risk management, named patient, early access, and diagnostic support programs), Diagnostic Support Services, and Contracted Promotion and Sales Services (covering contracted sales and marketing organizations, parallel trade prevention, e-marketing/e-sales, project-based logistics, and pharmacy-oriented sales efficiency projects). Services are delivered under the regulatory oversight of the Turkish Ministry of Health and TITCK.

Product overview

ESH Münhasır Sağlık Hizmetleri A.Ş. is a Bell Holding Group company operating in Turkey's healthcare services sector since 2000. The company offers a unified portfolio of three core service offerings: Patient and Clinical Oriented Integrated Support Services (which includes Patient Support Programs, Clinical Support Programs, Individualized Treatment Support Programs, Information Center/Call Center Programs, PV Risk Management Programs, Early Access Programs, and Diagnostic Support Programs), Diagnostic Support Services, and Contracted Promotion and Sales Services (including Contracted Sales & Marketing Organizations, Combating Parallel Trade Projects, Named Patient Sales Programs, E-marketing/E-sales Organizations, Project Based Customs/Logistics/Storage/Distribution Programs, and Pharmacy-oriented Sales and Marketing Efficiency Projects). The company operates as a single integrated service provider rather than a modular platform architecture, delivering these services to pharmaceutical industry stakeholders under Bell Holding Group since 2022.

Differentiator

Problem solved

Functional benefit

Products and services

• Patient and Clinical Oriented Integrated Support Services (Hasta ve Klinik Odaklı Entegre Destek Hizmetler) Comprehensive integrated support services for patients and clinics, including Patient Support Programs, Clinical Support Programs, Individualized Treatment Support Programs, Information Center (Call Center) Programs, PV Risk Management Programs, Named Patient Support Programs, Early Access Programs, and Diagnostic Support Programs, delivered to pharmaceutical companies and healthcare stakeholders in Turkey.
• Diagnostic Support Services (Diagnostik Destek Hizmetleri) Diagnostic support services provided as part of the integrated healthcare support offerings, assisting with diagnostic processes and related healthcare operations for pharmaceutical companies in Turkey.
• Contracted Promotion and Sales Services (Sözleşmeli Tanıtım ve Satış Hizmetleri) Contracted sales and marketing organization services including Contracted Sales & Marketing Organizations, Combating Parallel Trade Projects, Named Patient Sales Programs, E-marketing and E-sales Organizations, Project Based Customs, Logistics, Storage and Distribution Programs, and Pharmacy (Sell-Out) Oriented Sales and Marketing Efficiency Projects, delivered to pharmaceutical companies in Turkey.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Bell HoldingcoreOthers · 1 January 2022ESH became a Bell Holding Group company in 2022, continuing its 22-year legacy of providing integrated healthcare support services in Turkey. Bell Holding is the parent company overseeing ESH's operations.

Scale indicators3 records

Recent moves8 records

Expansion highlights4 records

Market position

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• LinkedInlinkedin.com/company/esh-saglik

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ESH Münhasır Sağlık Hizmetleri