Elissar

What Elissar does

Elissar is a French software publisher, organized as an Entreprise Individuelle (sole proprietorship) owned by Arthur Ezzedine, founded in 2005 and headquartered in Couzon-au-Mont-d'Or near Lyon. The company develops and markets eConcept, a configurable social-action management platform available as a cloud SaaS subscription or on-premise license and accessible via any Chromium-based browser on Windows, macOS, and Linux without client-side installation. eConcept is accompanied by Portail Citoyen, a 24/7 citizen-facing portal that lets residents submit requests, reserve activities, upload documents, pay bills, and track case status in real time. Around this core, Elissar sells approximately 14 specialized add-on modules covering domiciliation with automatic CERFA form filling and SMS notifications, régies (treasury advance/receipt with CAP and CMS checks), agenda/planning with Outlook365 synchronization, SSIAD nursing-care files and care plans, activity and animation management, meal-delivery routing and invoicing, emergency plans (canicule, grand froid, health crisis), télégestion via ASAPRO and ESPADDOM, housing and résidence autonomie with SNE linkage, home-help maintenance with RFID badges and a mobile app, statistics extraction, GDPR-compliant archiving, targeted SMS, and dynamic letter generation from Word or LibreOffice. The platform is integrated with French public-sector systems (CIRIL, HELIOS, PES V2, SEPA, CAF, SNE) and is SEGUR Vague 1 certified for healthcare data security.

The company's customers are French public social-action organizations: CCAS (Centres Communaux d'Action Sociale) and CIAS (Centres Intercommunaux d'Action Sociale) as primary segments, plus social-action associations, Communautés de Communes, and large metropoles. Elissar states it serves more than 400 structures and over 1,000 daily users across metropolitan France, the overseas territories (Réunion, Martinique, Guadeloupe, Guyane, Nouvelle-Calédonie, Mayotte, Saint-Barthélemy), and internationally. Revenue is generated through annual SaaS subscriptions, on-premise licenses, and custom development services, with pricing customized to organization size and module selection and not publicly disclosed. Go-to-market is direct enterprise sales (phone, website contact form), supported by partnerships with UNCCAS (industry association), CAF (institutional data partner), and regional reseller CDH Informatique. The firm employs 1-10 people, has no external investors or funding rounds on record, and operates as a self-funded micro-ISV with 20 years of continuous operation in a narrow vertical.

Name

Elissar

Legal name

ELISSAR

Website

https://elissar.fr

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

1–10 employees

Short description

Elissar is a French software publisher, founded in 2005, providing eConcept (a SaaS/on-premise social-action management platform) and Portail Citoyen (a citizen portal) to CCAS, CIAS, municipalities, and associations across France, its overseas territories, and internationally.

Ownership category

akta.pro rank

Headquarters

HQ city

Couzon-au-mont-d'or

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS Subscription: Cloud-based subscription model providing access to eConcept and Portail Citoyen applications with automatic updates and maintenance included. Available 24/24 with no client-side maintenance required.
2. On-premise License: On-premise deployment option for organizations preferring local installation. Browser-accessible (Chromium) with no per-user installation required.
3. Custom Development: Specific module development for unique organizational requirements when standard solution cannot be adapted immediately.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

Elissar develops and sells eConcept, a comprehensive social action management platform covering domiciliation, regies, agenda/planning, nursing care (SSIAD), activity/animations management, meal delivery, emergency plans, remote monitoring (télégestion), housing/residence, home care, statistics, and GDPR-compliant archiving. It also provides Portail Citoyen, a 24/7 citizen-facing portal for online requests, reservations, document submission, billing, and real-time request tracking. Both products are available as SaaS or on-premise, accessed through a standard browser.

Product overview

Elissar is a software publisher offering a platform-plus-modules architecture for social action management. The core product eConcept is a comprehensive social action management software available as SaaS or on-premise, supplemented by the Portail Citoyen (Citizen Portal) for citizen-facing digital services. The portfolio includes approximately 14 specialized modules covering domiciliation, treasury management (Régies), scheduling, home nursing, meal delivery, emergency planning, remote monitoring, housing, home care, statistics, and document archiving. These modules are designed to work together within the eConcept ecosystem, serving CCAS, CIAS, and associative structures across metropolitan France, overseas territories, and internationally.

Differentiator

Problem solved

Functional benefit

Brands

• eConcept: Complete social action management software for CCAS, associations, and public/private structures. Available on-premise or SaaS, covering functionalities such as regies, meal delivery, animations, housing, home support, nursing care, senior services, and more.
• Portail Citoyen

Products and services

• eConcept Comprehensive social action management software for CCAS, CIAS, associations, and public or private social service structures. Available on-premise or as SaaS, accessible via standard browser without client-side installation, covering domiciliation, regies, agenda/planning, nursing/SSIAD, activities, meal delivery, emergency plans, remote monitoring, housing, home care, statistics, and GDPR-compliant archiving.
• Portail Citoyen 24/7 citizen-facing web portal that allows residents of CCAS-served territories to manage requests, reserve activities, submit documents, pay bills, receive notifications, and track applications in real time from a computer, tablet, or smartphone.

Quantifiable outcome

• 24/7 availability via browser
• +2 more outcomes

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Feature6 records

Partnerships

Four partnerships are on record, tiered minor, core and regional.

• ASHminorOthersListed as partner organization in Elissar's partner network. ASH (ASH.tm.fr) is a technology/media company serving the healthcare and social sector.
• CAF (Caisse d'Allocations Familiales)coreTechnology or IntegrationNational family allowance fund. CAF is a key institutional partner in the French social protection system, providing data exchange and integration opportunities for social action software.
• CDH InformatiqueregionalChannel Partner/ Reseller/ DistributorRegional IT partner (c-d-h-informatique.fr) providing localized sales and support services for Elissar solutions in specific territories.
• UNCCAS (Union Nationale des Centres Communaux d'Action Sociale)coreGTM or Marketing PartnerNational union of Communal Social Action Centers. Primary industry association partnership for marketing, referrals, and industry credibility in the CCAS sector.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Logitud: French software publisher specializing in social action and CCAS management solutions, including citizen portals and modules for elderly/home-care services. Directly comparable to Elissar in target vertical (French municipal social services) and product scope (suite of management modules).
• e-Millésime: French software publisher focused on CCAS and CIAS management, including modules for social dossiers, regulated invoicing and PES V2 compliance. Direct competitor to Elissar for the same municipal social-action buying centers in France.
• Arpège / Magister: Provides Magister, a software suite specifically for CCAS and social action structures covering domiciliation, meal delivery, help-at-home and activity management. Competes head-to-head with Elissar's eConcept in the same French municipal social-services vertical.
• ProgDis: Long-standing publisher of CCAS/social-action software in France with modules covering domiciliation, meal delivery, home care and regulated accounting. Comparable to Elissar in product breadth, vertical specialization, and target buyer profile.

Broad incumbents

• Inetum: French-headquartered IT services and software group with public-sector and social-services exposure. Serves the same municipal and social-protection buyers as Elissar but as a broad incumbent across multiple software categories.
• Sopra Steria: Large European IT services and software firm with a dedicated French public-sector practice serving ministries, local authorities and social-security organizations. Comparable buyer universe to Elissar but operates as a broad incumbent across many verticals.
• Maincare Solutions: French health and social-care IT vendor serving hospitals, medico-social establishments and social-service agencies. Overlaps with Elissar on the social-services side but operates as a broader health-IT incumbent rather than a CCAS specialist.

Others

• CIRIL Group: Major French public-sector ERP vendor whose CIRIL finance/HR platform is integrated with Elissar. Acts as both an integration partner and potential adjacent/expanding competitor for the same municipal buyers Elissar serves.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Elissar