Community Living Services

What Community Living Services does

Community Living Services Inc. (CLS) is a licensed non-profit organization headquartered in Fargo, North Dakota, that has provided individualized community-based support services to persons with intellectual, developmental, and physical disabilities since 1980. The organization operates four core service programs: Adult Services (case management and habilitation supports ranging from periodic assistance to 24-hour daily care), In-Home Support Services (respite and hands-on care for family caregivers), Day Habilitation Services (community-based social and skills development), and Employment Services (job coaching, skills assessment, and employer matching). These are supplemented by the My Voice Matters online feedback system and annual stakeholder satisfaction surveys for quality assurance.

The underlying service platform is entirely human-delivered — there is no proprietary technology, AI, or software product; care is coordinated through Direct Support Professionals and Employment Specialists (231 of the organization's 251-500 total employees) operating across in-home, day habilitation site, and community employment channels. CLS does not own intellectual property, APIs, or digital products; its core "technology" is its person-centered care coordination model, which has been nationally recognized with a 2024 Award of Excellence from the Council on Quality and Leadership.

CLS's business model is entirely government-funded through North Dakota's Developmental Disabilities (DD) Waiver, a Medicaid program. Pricing is not commercially set but determined by individualized care plans and state-set reimbursement rates; billing is effectively per-service (pay-as-you-go) against waiver funding. The go-to-market motion is community-led: CLS acquires customers through referrals from healthcare providers and social services, community partnerships, and direct outreach to families and individuals with disabilities. The organization serves over 450 people with disabilities regionally in Fargo, with no geographic expansion, parent company, or external investment indicated in the source data.

Name

Community Living Services

Legal name

Community Living Services Inc.

Website

https://communitylivingservices.org

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

101–250 employees

Short description

Community Living Services is a Fargo, North Dakota-based licensed non-profit founded in 1980 that provides individualized community-based support services — including adult habilitation, in-home support, day habilitation, and employment services — to over 450 individuals with intellectual, developmental, and physical disabilities, funded through the North Dakota Developmental Disabilities Waiver.

Ownership category

akta.pro rank

Product category

Disability Support Services

NAICS

Residential Intellectual and Developmental Disability Facilities (623210), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult) (HLADABAJ)

akta.pro secondary industries

Special Needs Adult Day Programs (Developmental/Physical Disabilities, Seniors) (HLADAIAI), Live-In Care (Single Caregiver, 24-Hour Presence) (HSABAHAB), Housing Transition & Supported Living Navigation (EDAKANAK), Community Centers & Neighborhood Support Services (BPAGAEAL), Faith-Based / Nonprofit Assisted Living Providers (HLADABAH)

Keywords

• Disability support services
• Community-based care
• Independent living assistance
• Habilitation services
• Vocational rehabilitation services

Headquarters

HQ city

Fargo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government-Funded Support Services: CLS operates as a licensed, non-profit organization providing individualized community-based support services to persons with disabilities. Services are funded through the North Dakota Developmental Disabilities Waiver and potentially other government programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Community Living Services is a licensed non-profit that delivers individualized, community-based support services to persons with intellectual, developmental, and physical disabilities. Its core offerings span four programs: Adult Services (case management and habilitation, periodic to 24-hour daily support), In-Home Support Services (caregiver respite and hands-on care), Day Habilitation Program (social, independence, and employment-readiness activities), and Employment Services (job coaching, skills training, and employer matching).

Product overview

Community Living Services is a licensed, non-profit organization providing individualized community-based support services to persons with disabilities. The organization operates as a unified service platform offering four core programs: Adult Services (including case management, residential habilitation, and independent habilitation), In-Home Support Services, Day Habilitation Program, and Employment Services. These services are complemented by the My Voice Matters feedback system. Services range from periodic general support to 24-hour daily assistance, all individualized based on specific needs of each person.

Differentiator

Problem solved

Functional benefit

Products and services

• Adult Services Comprehensive program offering case management, direct support professionals, and habilitation services (residential and independent) for adults with intellectual, developmental, or physical disabilities, with support available periodically or up to 24 hours daily to help individuals lead fulfilling lives in their community.
• In-Home Support Services Assistance to caregivers living with loved ones diagnosed with developmental, physical, and/or intellectual disabilities, providing supervision, respite, and hands-on care through Direct Support Professionals in a family-centered environment.
• Day Habilitation Program Provides volunteer and social opportunities in the community and on-site, designed to promote independence, build social and employment skills, and foster peer supports for individuals with disabilities.
• Employment Services Discovers a person's skills and interests to build a foundation for meaningful employment, providing job coaching, job preparation, and volunteer opportunities through dedicated Employment Specialists who work with employers to match individuals with disabilities to jobs that meet their goals and career aspirations.

Quantifiable outcome

• 81% of people surveyed report feeling the help they receive from CLS ensures they are integrated into their community
• +1 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Expansion highlights4 records

Direct peers

• Easterseals: National federation of non-profit disability services affiliates offering adult day services, in-home support, employment, and community-based programs — directly comparable to CLS's four-program community-living model for persons with intellectual, developmental, and physical disabilities.
• The Arc: National non-profit network providing advocacy, supported living, employment, and case management for people with intellectual and developmental disabilities — closely matches CLS's person-centered, community-based service portfolio.
• REM Minnesota: Minnesota-based provider of community-based services for people with intellectual, developmental, and physical disabilities including residential habilitation, in-home support, and employment services — operates an almost identical service stack under similar Medicaid waivers.
• Opportunity Partners: Minnesota non-profit providing day habilitation, employment, and community-living services for people with disabilities — comparable Midwestern non-profit peer with a similar HCBS focus.
• Merrick Inc. Nebraska-based non-profit offering community living, employment, and day services for individuals with developmental disabilities — comparable non-profit community-services operator in a similar rural Midwestern footprint.
• L'Arche USA: Non-profit organization creating inclusive community homes and day programs for people with intellectual and developmental disabilities — directly comparable in mission, residential and day-habilitation services.
• LifeBridge Minnesota: Minnesota non-profit providing person-centered services for people with disabilities including residential, in-home, and employment supports — close regional peer with comparable person-centered service design.
• United Cerebral Palsy (UCP): National non-profit providing residential, day, employment, and in-home support services to people with cerebral palsy and other disabilities — operates a similar multi-program HCBS model under Medicaid waivers.

Broad incumbents

• BrightSpring Health Services: Public national provider of home and community-based services including residential, behavioral health, and employment supports — comparable HCBS platform at much larger scale, useful as a scaled-incumbent benchmark.
• Sevita Health (formerly The MENTOR Network): Large national for-profit provider of home and community-based services including residential, day, and employment supports for people with intellectual and developmental disabilities — operates the same HCBS service stack at national scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CommunityLivingServices
• LinkedInlinkedin.com/company/community-living-services-inc-cls
• Instagraminstagram.com/communitylivingservices

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Living Services