régie des eaux

What régie des eaux does

Régie des Eaux Faucigny Glières (REFG) is a publicly-owned water and sanitation utility established in 2017 by the communauté de communes Faucigny Glières, a local-government grouping in Haute-Savoie, France. Headquartered in Bonneville, it holds the exclusive delegated mandate to produce and distribute potable water and to collect wastewater across seven communes: Ayze, Bonneville, Brison, Contamine-sur-Arve, Glières-Val-de-Borne, Marignier, and Vougy. Governance rests with a 42-member board of administrators drawn from elected officials and civil society representatives of the member communes.

REFG operates a vertically integrated asset base: groundwater capture from six boreholes and 22 springs, storage across 25 reservoirs, treatment via UV radiation and chlorination disinfection, and distribution through 200 km of pipelines. Wastewater is collected through a public sewer network in which approximately 95% of the system uses separate sanitary and stormwater pipes, and is conveyed to treatment facilities managed by the Régie Intercommunale de Traitement des Eaux (RITE) and partner syndicates. The Bonneville wastewater treatment plant was doubled in capacity in 2020 to 54,000 population equivalents and incorporates a sludge-digestion unit that produces biogas used to heat the station, reducing sludge volume from 2,500 to 500 tonnes annually (at 95% dry matter) and eliminating roughly 9,000 km of trucking per year.

Revenue is generated through subscription-style, commune-specific water and wastewater tariffs billed to residential and business subscribers, supplemented by SPANC fees for non-collective sanitation diagnostics and connection-related charges (PFAC). Customers access service through a self-service portal (Portail Abonnés, relaunched May 2025), a telephone helpline, and a walk-in counter. The utility functions as a non-profit public service operating at cost recovery under the supervision of its parent authority, with wastewater treatment execution contracted through RITE and adjacent intercommunal partners (Syndicat Mixte H2Eaux, SRB, SIVOM de Cluses).

Name

régie des eaux

Legal name

Régie des Eaux Faucigny Glières

Website

https://refg.fr

Company type

Private

Founded year

2017

Operating status

Operating

Headcount range

1–10 employees

Short description

Régie des Eaux Faucigny Glières is a public municipal water utility, established in 2017, producing and distributing potable water and collecting wastewater for residential and business subscribers across seven communes in Haute-Savoie, France.

Ownership category

akta.pro rank

Product category

Municipal Water and Wastewater Utilities

NAICS

Water Supply and Irrigation Systems (22131), Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310)

SIC

Water Supply (4941), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Treated Drinking Water Transmission Pipelines (Bulk Conveyance) (TLAGAHAB)

akta.pro secondary industries

Advanced Treatment & Purification Utilities (MF/UF, RO, AOP, UV) (EUANAGAD), Raw Water Conveyance & Transmission (Aqueducts, Mains, Pumping Stations) (EUANAAAB)

Keywords

• Municipal water utility
• Drinking water distribution
• Wastewater collection services
• Non-collective sanitation
• Public water management

Headquarters

HQ city

Bonneville

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Supply Chain, Personnel, Technology or R&D, Others

Revenue model

1. Water Distribution (Distribution d'eau potable): Revenue generated from water distribution services to residential and business subscribers across 7 communes. Customers receive water bills (2 invoices per year for some communes). Tariffs are published annually by commune (Ayze, Marignier, Contamine, etc.). The service includes billing for water consumption and standing charges.
2. Wastewater Collection (Assainissement): Revenue from wastewater collection services for properties connected to the public sewer network. Fees include Participation au Financement de l'Assainissement Collectif (PFAC) and connection taxes. Property owners not connected within the legal 2-year deadline are subject to a penalty fee equal to twice the sanitation charge.
3. Non-Collective Sanitation (Assainissement Non Collectif - SPANC): The SPANC service performs conformity diagnostics on private sanitation installations and provides advisory support to homeowners. Fees are charged for diagnostic, design review, and execution control services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

REFG produces and distributes drinking water across 7 communes using 6 boreholes, 22 springs, 25 reservoirs, and 200 km of pipelines, with disinfection via UV and chlorination. It also collects wastewater through public sewer networks feeding intercommunal treatment plants, while providing SPANC diagnostics for non-collective sanitation and managing subscriber contracts through a customer portal.

Product overview

Régie des Eaux Faucigny Glières (REFG) is a public water utility established in 2017 by the Communauté de Communes Faucigny Glières. It operates as a unified service offering two core functions: potable water distribution and wastewater management. The potable water service covers water capture from 6 boreholes and 22 sources, storage in 25 reservoirs, treatment via UV/chlorination disinfection, and distribution through 200 km of pipelines to subscribers across 7 communes. The wastewater service includes collective sewer network management, treatment at multiple wastewater treatment plants (including the major Station d'épuration de Bonneville with 54,000 inhabitant capacity), and the SPANC service for non-collective sanitation. A customer portal (Portail Abonnés) provides online account management. Annual water quality reports are published for each distribution unit.

Differentiator

Problem solved

Functional benefit

Products and services

• Distribution d'eau potable (Potable Water Distribution) Production and distribution of drinking water to subscribers across 7 communes via 25 reservoirs and 200 km of pipelines, sourced from 6 boreholes and 22 springs with UV and chlorination disinfection.
• Assainissement des eaux usées (Wastewater Collection and Treatment) Collection of wastewater through public sewer networks and treatment at intercommunal wastewater treatment plants, including the Bonneville station serving collective sanitation customers.
• Portail Abonnés (Customer Portal) Online subscriber portal enabling customers to manage their water service accounts, view and pay bills, and access account information.
• Assainissement Non Collectif (SPANC) Service Public de l'Assainissement Non Collectif (SPANC) providing diagnostics, compliance checks, design approval, and execution controls for private autonomous wastewater installations for homeowners not connected to the public sewer.

Quantifiable outcome

• Water treatment plant capacity doubled to 54,000 population equivalents
• +4 more outcomes

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• RITE - Régie Intercommunale de Traitement des EauxcoreStrategic or Co-development Partner · 1 January 2020The RITE manages wastewater treatment installations (stations d'épuration) for the communauté de communes, including the Bonneville WWTP and micro-stations at Beffey and Dronets serving Glières-Val-de-Borne. RITE handles the operational treatment that REFG's collection networks feed into.
• Communauté de communes Faucigny Glières (CCFG)coreOthers · 1 January 2017The CCFG is the parent local government authority that created the Régie des Eaux Faucigny Glières in 2017, delegating the competencies of water distribution and wastewater collection to this public establishment. The CCFG appoints the 42-member board of directors, partially from elected officials and partially from civil society.
• Syndicat Mixte H2EauxcoreStrategic or Co-development PartnerThe Syndicat Mixte H2Eaux created the RITE to manage intercommunal wastewater treatment installations across the territory. H2Eaux oversees the operational performance of treatment facilities that receive collected wastewater from REFG's network.
• S.R.B. - Syndicat des eaux Rocailles-BellecombeminorStrategic or Co-development PartnerThe SRB manages the Scientrier wastewater treatment plant, which receives and treats wastewater from the commune of Contamine-sur-Arve (connected via REFG's collection network). Annual service quality reports are published.
• SIVOM de ClusesminorStrategic or Co-development PartnerThe SIVOM de Cluses operates the Marignier wastewater treatment plant, which receives and treats wastewater from the commune of Marignier (connected via REFG's collection network). Annual service quality reports are published.
• UDAF 74 - Unis pour les famillesminorOthersThe UDAF Haute-Savoie offers a 'Point conseil budget' (budget advisory service) referenced by REFG to support subscribers experiencing financial difficulties. REFG directs financially struggling subscribers to this service.

Scale indicators9 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Eau du Grand Lyon: Eau du Grand Lyon is the public water utility of the Greater Lyon metropolis, delivering drinking water and managing wastewater as a régie under intermunicipal governance. Closely mirrors REFG's structure: a public régie delivering potable water across multiple communes in an intercommunal framework with environmental and digital ambitions.
• Eau de Paris: Eau de Paris is the public municipal water utility (régie) for the City of Paris, providing drinking water production and distribution under the same public-service régie model as REFG. Same governance approach (public establishment, single-territory monopoly, integrated water production and distribution), differing mainly in scale and urban density.
• SEDIF (Syndicat des Eaux d'Île-de-France): SEDIF is the public intercommunal water syndicate supplying drinking water to most of Île-de-France (outside Paris). Operates the same public-sector, multi-commune water distribution model as REFG, delivering treated water through extensive distribution networks to residential and business subscribers.
• Régie Eau d'Azur: Régie Eau d'Azur is the public water régie serving the Nice and Alpes-Maritimes area, including drinking water production, distribution, and wastewater. Same public régie model and multi-commune scope as REFG, making it one of the most structurally comparable French municipal water utilities.

Broad incumbents

• Veolia Eau France: Veolia is the largest private water and wastewater operator in France, operating delegated municipal water and sanitation contracts nationwide. Directly comparable as the principal private competitor to public régies like REFG for the same municipal contracts and customer base, but at vastly greater scale.
• Suez Eau France: Suez is one of the two dominant French-headquartered private water and wastewater operators, with a major delegated-services franchise across French municipalities. Comparable to REFG in serving the same drinking water distribution and wastewater collection markets, but as a large multi-national incumbent.
• Saur: Saur is a major French private water and wastewater operator with a strong footprint in delegated municipal contracts outside the largest cities. Comparable to REFG in directly competing for the same municipal water distribution mandates, though it operates under a private concession model rather than as a public régie.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/ccfg74
• Facebookfacebook.com/CCFG74

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about régie des eaux