Caraniche
Caraniche is a Melbourne-founded Australian not-for-profit delivering evidence-based psychological, AOD and behavioural health services to government, courts, employers and at-risk individuals across Victoria and nationally via interstate affiliates.
- Company typePrivate
- Founded1993
- HeadquartersMelbourne, Australia
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Caraniche does
Caraniche is an Australian not-for-profit provider of psychological and behavioural health services, founded in Melbourne in 1993 and now operating as a subsidiary of WISE Employment Group following its March 2023 acquisition. It delivers evidence-based, trauma-informed programs across three core service lines: justice and community services (KickStart, HiROADS, Koori Program, Drug Court Programs, CARE community counselling); workplace services via Caraniche at Work (EAP, critical incident response, mediation, training); and behavioural health via the Helm service targeting men. Revenue is generated primarily through government-funded contracts with the Victorian Department of Health, Department of Justice, Department of Education, Youth Justice, VicRoads, CFA/Fire Services Victoria, and the Shepparton and Ballarat Magistrates' Courts, supplemented by fee-for-service EAP arrangements with private employers and training/advisory engagements with NFP and corporate clients. The operating model combines nine owned offices across metropolitan Melbourne with an interstate affiliate network covering every Australian capital city, supported by a multidisciplinary clinical workforce, board-approved clinical supervisors, and an Innovate Reconciliation Action Plan. All revenue is reinvested into service improvement, consistent with its post-2023 not-for-profit status under WISE Employment Group.
Caraniche firmographics
Firmographics- Name
- Caraniche
- Legal name
- Caraniche Pty Ltd
- Website
- https://caraniche.com.au
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Caraniche is a Melbourne-founded Australian not-for-profit delivering evidence-based psychological, AOD and behavioural health services to government, courts, employers and at-risk individuals across Victoria and nationally via interstate affiliates.
- Ownership category
- akta.pro rank
Caraniche industry classification
Industry- Product category
- Mental Health & Behavioural Health Services
- NAICS
- Outpatient Mental Health and Substance Abuse Centers (621420), Individual and Family Services (6241), Other Individual and Family Services (624190)
- SIC
- Services-Health Services (8000), Services-Social Services (8300)
- akta.pro primary industry
- Forensic & Correctional Behavioral Health Services (HLAFACAM)
- akta.pro secondary industries
- Substance Use Disorder Prevention & Recovery Services (BPAGACAE), Substance Use Recovery & Harm Reduction Support Services (BPAGAEAO)
Keywords
Where Caraniche is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices9 records
Markets served
Caraniche business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Government-Funded Program Delivery: Caraniche delivers programs commissioned and funded by government departments including the Department of Health, Department of Justice, Courts, and Youth Justice. Revenue from these contracts is reinvested into the not-for-profit organisation.
- Fee-for-Service EAP and Workplace Wellbeing: Caraniche at Work (CaW) provides Employee Assistance Programs (EAP) and workplace wellbeing services to private employers under fee-for-service arrangements, including EAP counselling, critical incident response, and mediation.
- Training and Advisory Services: Consulting services delivered to government, not-for-profit, and private organisations, including training programs, program design, and program evaluation. Revenue supports the not-for-profit mission.
- Clinical Counselling Services: The CARE (Counselling and Recovery Empowerment) team is funded by the Department of Health to provide free AOD treatment services. Other counselling services are delivered under various funding arrangements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Government-funded free programs (CARE team) |
| Other | Annual | EAP and Workplace Wellbeing (Caraniche at Work) |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels6 records
Caraniche product offering
Product offeringCore offering
Caraniche delivers evidence-based, trauma-informed psychological and behavioural health services including forensic AOD treatment programs for offenders, workplace Employee Assistance Programs (EAP), community counselling, and men's behavioural health support. Services are delivered by multidisciplinary clinical teams across Victoria with national reach via interstate affiliates, serving government departments, courts, private employers, and individuals.
Product overview
Caraniche delivers psychological and behavioural health services through multiple distinct product lines and sub-brands. The core offerings include justice-focused programs (Kickstart, HiROADS, Koori Program, Drug Court Programs) for offenders with complex AOD and mental health issues; community counselling services (CARE team); workplace wellbeing through Caraniche at Work (EAP, CIR, mediation); and Helm for men's behavioural health. Additionally, the company provides Training & Consultancy services and Post Graduate programs. The portfolio is built on evidence-based, trauma-informed program design spanning 30 years of operation.
Differentiator
Problem solved
Functional benefit
Brands
- Kickstart: Suite of evidence-based programs for offenders with complex drug and alcohol issues, independently evaluated to improve psychological wellbeing, reduce drug use and improve order compliance
- HiROADS (High Risk Offender Alcohol and Drug Service)
- CARE (Counselling and Recovery Empowerment)
Products and services
- Kickstart
Quantifiable outcome
- KickStart has been independently evaluated and shown to improve psychological wellbeing, reduce drug use, and improve order compliance.
- +3 more outcomes
Companies that use Caraniche
Customer profileNamed customers10 records
Segments5 records
Ideal customer profiles4 records
Caraniche technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Caraniche partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- WISE Employment GroupcoreIn March 2023, Caraniche became part of the WISE Employment Group, a national, values-aligned not-for-profit that works with a range of clients addressing the barriers they experience in finding employment. Being part of WISE means Caraniche also now has not-for-profit status, with all revenue reinvested into the organisation to further improve and expand services.
- Aboriginal Elders and CommunitycoreCaraniche worked with Aboriginal Elders, academics, and community to develop its culturally sensitive Koori AOD group program, delivered by clinicians in close partnership with Elders. Uncle Ron Briggs serves as RAP Working Group Chair. Local Traditional Owners provide Welcome to Country at significant events.
- Shepparton and Ballarat Magistrates CourtscoreCaraniche partners with Shepparton and Ballarat Magistrates Courts as part of Drug Court pilots, providing specialised AOD treatment working alongside a multidisciplinary team to support up to 35 participants per court in completing their Drug and Alcohol Treatment Order (DATO).
- Interstate AffiliatesminorCaraniche partners with interstate affiliates located in every Australian capital city, enabling the provision of services across the country.
- RMIT UniversityminorCaraniche participates in RMIT University Indigenous Careers Fair to progress placement opportunities for Aboriginal and Torres Strait Islander students. The organisation works with most universities and accepts placement students from a range of disciplines.
- Department of Health (Victoria)coreThe Department of Health funds the CARE (Counselling and Recovery Empowerment) team for free AOD treatment services in Melbourne's outer northern suburbs, and funds the HiROADS statewide therapeutic service for high-risk forensic clients.
- Department of JusticecoreThe Department of Justice commissions behaviour change and forensic AOD treatment programs from Caraniche, working across courts and community corrections to help offenders address their problems and cease offending.
- STREAT, Worawa College, McAuley Services for Women, Melbourne Indigenous Transition SchoolminorCaraniche has provided pro bono support to these agencies addressing disadvantaged and marginalised members of the community, including people who have offended, those with mental health issues, and young people.
Scale indicators4 records
Recent moves7 records
Expansion highlights6 records
Caraniche competitors and assessment
Company assessmentBroad incumbents
- Aspen Medical / Talent International (EAP sector incumbents): Large Australian EAP and workforce wellbeing providers servicing government and enterprise clients nationally. Direct competitors to Caraniche at Work in the fee-for-service EAP, critical incident response and mediation markets, with materially greater geographic and corporate reach.
- The Salvation Army Australia: National NFP with substantial social and community services, including AOD recovery, mental health and crisis intervention. Comparable as a large, multi-state NFP competitor for government and corporate wellbeing contracts in the same client segments as Caraniche.
- Uniting (Uniting Vic.Tas): Large Victorian/Tasmanian NFP delivering a broad portfolio including mental health, AOD, family services, homelessness and youth justice support. Competes for many of the same state government tenders and operates at significantly greater scale than Caraniche.
- headspace National: National youth mental health foundation operating federally funded headspace centres and digital services. Overlaps with Caraniche's youth-facing behavioural health work (Post Graduate Program, youth-justice pathways) and competes for federal youth mental health funding.
Direct peers
- Mind Australia: National NFP delivering community mental health, psychosocial supports and forensic mental health services. Overlaps with Caraniche's community counselling (CARE), HiROADS and justice-commissioned programmes, and competes for similar government contracts.
- Turning Point: Australian AOD treatment, research and workforce development organisation (affiliated with Monash University) with a similar evidence-based, trauma-informed model. Directly comparable to Caraniche's AOD treatment and research-led programmes across community and clinical settings.
- Odyssey House Victoria: Victorian NFP providing residential and community AOD treatment and rehabilitation programmes. Comparable to Caraniche's CARE and KickStart community AOD offerings, particularly around evidence-based therapeutic models and government funding reliance.
- EACH (EACH Social and Community Health): NFP delivering community health, AOD, mental health, family services and NDIS support across Victoria, NSW and Queensland. Comparable multi-product community services portfolio to Caraniche with similar government commissioning model.
- Directions Health Services: Canberra-based NFP providing AOD treatment, mental health, youth services and forensic programmes. Closely comparable to Caraniche's evidence-based AOD and forensic treatment orientation, including delivery for ACT government buyers.
- Forensicare (Victorian Institute of Forensic Mental Health): Victorian specialist provider of forensic mental health services, including assessment, treatment and rehabilitation for justice-involved clients. Overlaps directly with Caraniche's HiROADS, KickStart and Drug Court programmes in the forensic behavioural health niche.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Caraniche social profiles
Digital presenceCaraniche financial estimates
Financial estimateRevenue estimate
Valuation estimate
Caraniche leadership team
Management profileNumber of profiles
Profiles6 records
Caraniche funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Caraniche M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Caraniche
What does Caraniche do?
Caraniche delivers evidence-based, trauma-informed psychological and behavioural health services including forensic AOD treatment programs for offenders, workplace Employee Assistance Programs (EAP), community counselling, and men's behavioural health support. Services are delivered by multidisciplinary clinical teams across Victoria with national reach via interstate affiliates, serving government departments, courts, private employers, and individuals.
Is Caraniche a public or private company?
Caraniche is a private company. It is classified as corporate owned and is currently operating.
When was Caraniche founded?
Caraniche was founded in 1993. It employs 101 to 250 people.
Where is Caraniche based?
Caraniche is headquartered in Melbourne, Australia, in the Oceania region.
How does Caraniche make money?
Four revenue lines are on record. Government-Funded Program Delivery is the primary driver. The others are fee-for-Service EAP and Workplace Wellbeing, training and Advisory Services and clinical Counselling Services.
Who are Caraniche's main competitors?
Broad incumbents on record are Aspen Medical / Talent International (EAP sector incumbents), The Salvation Army Australia, Uniting (Uniting Vic.Tas) and headspace National. Direct peers are Mind Australia, Turning Point, Odyssey House Victoria, EACH (EACH Social and Community Health), Directions Health Services and Forensicare (Victorian Institute of Forensic Mental Health).
Does Caraniche have an API?
No public API is recorded for Caraniche.
What industry is Caraniche in?
Caraniche's product category is Mental Health & Behavioural Health Services. Its primary akta.pro industry code is HLAFACAM, Forensic & Correctional Behavioral Health Services, with a secondary code of BPAGACAE, Substance Use Disorder Prevention & Recovery Services. Its NAICS code is 621420 and its SIC code is 8000.