What Fairbanks Resource Agency does

Fairbanks Resource Agency (FRA) is a private non-profit Alaska corporation founded in 1967 by Dr. John Noyes and six community members to provide community-based supportive services for Alaskans with developmental disabilities. Headquartered at 805 Airport Way in Fairbanks, the organization operates Family Services (Discovery Center Day Habilitation, Family Support Services, TEFRA Medicaid Care Coordination), Senior Services (Adult Day Center, caregiver supports, case management), Residential Services (11 assisted-living, supported-living, and independent-living homes), Employment Services (Supported Employment and Community Employer Program), and Small Business Operations through the AbilityOne Program in partnership with SourceAmerica.

FRA employs 350+ full- and part-time staff and serves over 400 individuals across the Fairbanks North Star Borough — including Fort Wainwright, Eielson AFB, and North Pole — with no operations outside Interior Alaska. The organization operates as a non-profit social services provider rather than a technology company; no proprietary platforms, APIs, or software products are disclosed. Service delivery is human-staff-intensive across residential, day-program, and community settings.

The revenue model is diversified across four streams: program services fees (sliding-fee scale, plus Medicaid, Medicare, and TEFRA billing), AbilityOne federal contracts for custodial and grocery stocking services, charitable donations and membership tiers (Advocate $1,000, Champion $2,500, Visionary $5,000), and Closet Collections — a donation pickup and thrift recycling program delivered to Value Village that produces both revenue and employment opportunities. Customer acquisition is community-led, relying on referrals from healthcare providers, schools, and social service agencies, plus outreach via United Way, Fred Meyer Community Rewards, Pick.Click.Give., and community events including the Midnight Sun Run 10K and the FRA Annual Gala.

Name

Fairbanks Resource Agency

Legal name

Fairbanks Resource Agency

Website

https://fra-alaska.org

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

251–500 employees

Short description

Fairbanks Resource Agency is a Fairbanks, Alaska non-profit founded in 1967 that delivers residential, employment, family, and senior services to 400+ individuals with disabilities and seniors with dementia, funded through Medicaid, AbilityOne contracts, donations, and its Closet Collections thrift program.

Ownership category

akta.pro rank

Product category

Disability and Senior Social Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Civic and Social Organizations (813410)

SIC

Services-Social Services (8300)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Disability services
• Senior care
• Residential services
• Employment support
• Community habilitation

Headquarters

HQ city

Fairbanks

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Closet Collections Donation Program: FRA operates donation drop-off bins and pickup services for reusable clothing and household items throughout the Fairbanks North Star Borough area. Donated items are delivered to Value Village thrift store, generating revenue from clothing and fabric items.
2. Government Contracts - AbilityOne Program: FRA's Small Business Operations participates in the AbilityOne program through SourceAmerica, providing federal contracts for custodial and grocery stocking services. Revenue from these contracts is reinvested in the Fairbanks North Star Borough area.
3. Donations and Membership: FRA receives donations from individuals, businesses, and organizations through various programs including Pick.Click.Give., Fred Meyer Community Rewards, direct donations, and membership programs with donor tiers (Advocate $1000, Champion $2500, Visionary $5000).
4. Program Services Fees: Services are provided on a sliding fee scale based on ability to pay, with funding from both private and public sources including Medicaid, Medicare, and other government programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Fairbanks Resource Agency is a non-profit social services organization that provides employment, housing, recreation, and family services for children, adults, and seniors with disabilities in Interior Alaska. Its service portfolio spans Family Services, Senior Services, Residential Services, Employment Services, and federal AbilityOne contract work, supplemented by a clothing/household goods donation recycling program (Closet Collections) that partners with Value Village.

Product overview

Fairbanks Resource Agency is a non-profit social services organization (not a technology company) providing a comprehensive portfolio of disability services across the Fairbanks, Alaska community. The organization's offerings include: Family Services (Discovery Center Day Habilitation, Family Support Services, TEFRA Medicaid Care Coordination); Senior Services (Adult Day Center, Caregiver Supports, Senior Support Services); Residential Services (Assisted Living, Supported Living, Independent Living); Employment Services (Supported Employment, Community Employer Program); Closet Collections (donation recycling program partnering with Value Village); and Small Business Operations through the AbilityOne Program. Founded in 1967, FRA serves over 400 individuals through 350+ employees across multiple service locations including residential homes, the Senior Services/Adult Day Center, and the Family Services Discovery Center.

Differentiator

Problem solved

Functional benefit

Products and services

• Supported Employment

Quantifiable outcome

• Serving over 400 individuals throughout the Fairbanks community
• +2 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and supporting.

• Value VillagecoreStrategic or Co-development PartnerFRA is a nonprofit partner and supplier of donated items to Value Village. Closet Collections collects donated items from FRA drop-off bins and picks up items from Fairbanks North Star Borough, Fort Wainwright, Eielson AFB and North Pole areas, delivering these items to Value Village. Revenue from clothing/fabric items supports FRA programs.
• SourceAmericacoreStrategic or Co-development PartnerFRA partners with SourceAmerica and the AbilityOne Program, which is among the largest sources of employment in the United States for individuals who experience a significant disability. Through this partnership, FRA operates federal contracts for custodial and grocery stocking services.
• AbilityOne ProgramcoreStrategic or Co-development PartnerThe AbilityOne Program is a federal initiative that helps people with significant disabilities find employment through government contracts. FRA's Small Business Operations employs individuals with significant disability through four federal contracts associated with this program.
• United Way of the Tanana ValleysupportingGTM or Marketing PartnerFRA participates in United Way campaigns and is listed as a giving option for donors through United Way of the Tanana Valley.
• Fred MeyersupportingGTM or Marketing PartnerFRA participates in Fred Meyer Community Rewards program, where donors can add FRA #MD816 as their recipient, with proceeds benefiting the agency.
• Exxon MobilsupportingGTM or Marketing PartnerExxon Mobil provides funding for FRA's Senior Services Department to hire an intern (Adult Day Center Aide/Exxon Intern) to assist at the Adult Day Center.
• Alaska Medicaid TEFRAcoreOthersThrough Alaska Medicaid TEFRA program, FRA provides care coordination for children who are social security eligible with parental income exempted, meeting level of care criteria for ICF/IDD, Nursing Facility, or Inpatient Psychiatric Hospital.

Scale indicators6 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Access Alaska: Alaska-based nonprofit providing independent living, vocational, and senior/disability support services across the state. Directly comparable as a mission-aligned disability services nonprofit serving Alaskan populations with similar HCBS waivers and Medicaid-funded programs.
• Catholic Community Service (CCS) Alaska: Southeast Alaska-based nonprofit operating senior, disability, and community support programs with similar Medicaid-funded HCBS models. Comparable to FRA in aging/senior services orientation and regional nonprofit structure.
• Lutheran Social Services of Alaska: Alaska-based nonprofit providing a broad portfolio of social services including senior care, refugee resettlement, and behavioral health. Comparable to FRA in nonprofit social-service model and Alaska service geography.
• Arc of Anchorage: Alaska nonprofit supporting individuals with intellectual and developmental disabilities through employment, residential, and advocacy programs. Comparable to FRA in service mix (employment, supported living, family services) and Medicaid/IDD funding model.
• Easterseals Alaska: Affiliated with Easterseals nationally, this chapter provides disability services, employment programs, and senior care across Alaska. Comparable to FRA in mission, target populations, and community-based service delivery model.

Broad incumbents

• Easterseals (National): National federation of disability services nonprofits serving a much broader geographic footprint with medical, vocational, and senior programs. Comparable as a broad incumbent in the disability services nonprofit sector with overlapping service categories.
• SourceAmerica: National AbilityOne program sponsor that enables nonprofit agencies (including FRA) to operate federal contracts employing people with disabilities. Comparable as the upstream program mechanism FRA participates in and as a broader-incumbent view of the federal disability-employment ecosystem.
• The Arc of the United States: National nonprofit federation supporting people with intellectual and developmental disabilities through advocacy, employment, and family services. Comparable to FRA's family services and IDD programs as a national movement comparable to a local affiliate.

Regional players

• Tanana Chiefs Conference: Alaska Native nonprofit health and social services organization serving Interior Alaska tribal communities with disability, senior, and youth programs. Comparable to FRA in Interior Alaska geography, but operates primarily through tribal health funding streams rather than Medicaid HCBS.

Emerging players

• Volunteers of America Alaska: Branch of a national nonprofit operating behavioral health, housing, and supportive services in Alaska. Comparable to FRA in social-services delivery model and Alaska operating footprint, though narrower focus on housing and behavioral health versus IDD/senior specialization.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Fairbanks.Resource.Agency
• Xx.com/fra_alaska

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Fairbanks Resource Agency