What Signal Voice & Data does

Signal Voice & Data is a privately held, founder-operated business communications provider headquartered in Chattanooga, Tennessee, selling and supporting VoIP, hosted PBX, on-premise phone systems, and unified communications solutions primarily under the Zultys platform, where it holds "Southeast's #1 Zultys dealer" status. Founded in 1983 by Henry Franklin, the company has installed thousands of telephone endpoints across 23 states and concentrates its commercial focus on healthcare (HIPAA-compliant communications), automotive dealerships, and mid-market enterprise customers in the Tennessee–Alabama corridor, with field offices in Chattanooga, Cleveland, Knoxville, and Huntsville. Its product portfolio combines Zultys-based UC (voice, video, messaging, mobility, conferencing), call center solutions, network services (including SIP trunking), IT consulting, and Zultys IP hardware, with integrations into Microsoft Teams and Salesforce and emerging AI-enabled features such as real-time transcription, intelligent call routing, and speech/sentiment analytics.

The business model is a mix of recurring subscription services (hosted PBX, managed network, support contracts), one-time hardware sales and professional installations (Zultys IP phones, on-premise deployments), and project-based IT consulting. Pricing is custom and quote-based, with no publicly disclosed tiers, and billing is structured as monthly subscriptions aligned to per-user or feature-based pricing for hosted deployments. Go-to-market is sales-led via direct phone, on-site consultations, and SEO-driven inbound for local Southeast markets, layered with the Zultys Authorized Channel Partner relationship for product distribution and certification. The company is founder-owned with no disclosed institutional funding, no subsidiaries, no acquisitions, and a small team of 1–10 employees supporting a 41-year operating history, positioning it as a stable, regionally focused channel partner rather than a high-growth operator.

Name

Signal Voice & Data

Legal name

Signal Voice & Data

Website

https://signalvoice.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

1–10 employees

Short description

Signal Voice & Data is a privately held, Chattanooga-based Zultys Authorized Channel Partner founded in 1983 that sells, installs, and supports VoIP, hosted PBX, on-premise phone systems, and unified communications solutions for healthcare, automotive dealerships, and mid-market businesses across the US Southeast.

Ownership category

akta.pro rank

Product category

Business Telecommunications Services

NAICS

Wired Telecommunications Carriers (517111), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Telephone Communications (No Radiotelephone) (4813), Services-Telephone Interconnect Systems (7385)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

VoIP Access & ITSP Services (HDAIAHAD), Dedicated Internet Access (DIA) & Business Broadband (HDAIAFAD)

Keywords

• Business phone systems
• VoIP services
• Hosted PBX
• Unified communications
• Network services

Headquarters

HQ city

Chattanooga

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. VoIP and Hosted PBX Services: Monthly subscription-based services for cloud-based phone systems, hosted PBX, and unified communications. Revenue generated through per-user or feature-based pricing.
2. Phone Equipment Sales and Installation: Sale and professional installation of business phone equipment including Zultys IP phones (Z 21i, Z 22G, Z 23G, ZIP 45G, ZIP 47GE, ZIP 49G) and related hardware.
3. Call Center Solutions: Integrated call center solutions featuring intelligent call routing, real-time analytics, omnichannel support, call recording, and quality monitoring.
4. IT Business Consulting Services: Strategic consulting services for technology optimization, communication systems, operational efficiency, and technology implementation.
5. Support and Maintenance Services: 24/7 technical support, system troubleshooting, regular maintenance, updates, and backup/recovery solutions for ongoing system reliability.
6. Network Services: Network infrastructure design, wireless networking, managed network services, cloud networking, and cybersecurity solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Signal Voice & Data sells, installs, and supports business telephone and unified communications systems for organizations across the Southeast US. The company is a Zultys Authorized Channel Partner offering hosted PBX, on-premise PBX, and VoIP phone systems, unified communications, web conferencing, call center solutions, SIP trunking, managed network services, and Zultys IP phone hardware, backed by IT business consulting and 24/7 support services.

Product overview

Signal Voice & Data offers a comprehensive portfolio of business communication solutions built primarily around Zultys technology. The core offerings include cloud-based/hosted PBX and on-premise VoIP phone systems, Unified Communications platforms, web conferencing and collaboration tools, call center solutions, network services, and IT business consulting. Key technology components include Zultys IP phones (Z series and ZIP series), the Zultys Advanced Communicator (ZAC) softphone application, and advanced features like call recording, SMS, and third-party integrations with Microsoft Teams and Salesforce. The portfolio supports scalability up to 10,000 users across multiple locations and emphasizes HIPAA-compliant secure communication for healthcare clients.

Differentiator

Problem solved

Functional benefit

Products and services

• Cloud-Based Phone System / Hosted PBX Secure cloud-based phone solution that eliminates costly maintenance of traditional PBX systems, providing fully integrated unified communication combining voice, video, data, and mobility for businesses needing scalable infrastructure supporting up to 10,000 users across multiple locations.
• On-Premise Phone Systems Business phone systems installed directly at the customer's location, providing complete control over communication infrastructure with enhanced security, customization, and dedicated on-site hardware.
• VoIP Phone Systems Voice over Internet Protocol phone services offering clear voice quality, flexible configurations, and cost-saving solutions available as either hosted VoIP service or on-premise VoIP systems.
• Unified Communications Platform integrating voice, video, messaging, and collaboration tools into a single cohesive system with mobility app access, presence indicators, voicemail-to-email, and real-time communication and sharing tools.
• Web Conferencing and Collaboration Tools Web conferencing and collaboration tools providing real-time connectivity with HD video and audio conferencing, screen sharing, file sharing, instant messaging, and meeting recording and playback.
• Call Center Solutions Comprehensive call center solutions featuring intelligent call routing, real-time analytics and reporting, omnichannel support, call recording and quality monitoring, automated callbacks, and voicemail-to-email.
• Network Services Reliable, scalable, and secure network infrastructure including wireless networking, SIP Trunking (up to 70% savings on local telephone bills), managed network services with 24/7 monitoring, and cloud networking solutions.
• IT Business Consulting Strategic technology consulting covering communication systems optimization, operational efficiency, technology implementation, process improvement, and change management for business clients.
• Zultys Phone Systems Zultys VoIP phone systems, Unified Communications, and call center solutions delivered by Signal Voice & Data as Southeast's #1 Zultys Authorized Channel Partner, including mobile integration and features such as auto-attendant, call handling rules, and voicemail-to-email.
• Zultys Advanced Communicator (ZAC) Desktop and mobile communication client providing video calling, call handling rules, voicemail and fax notifications, headset and softphone integration, and MX Mobile app support for iPhone.
• Zultys IP Phones Full range of Zultys business IP phones including Z 21i, Z 22G, Z 23G, ZIP 45G, ZIP 47GE, and ZIP 49G Smart Media Phone with Android OS and 7-inch touch screen, featuring backlit displays, Power over Ethernet, and programmable soft keys.

Quantifiable outcome

• Up to 70% cost savings on local telephone bills through SIP trunking
• +1 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability5 records

Feature6 records

Partnerships

One partnership is on record.

• ZultyscoreTechnology or IntegrationSignal Voice & Data is a Zultys Authorized Channel Partner and the Southeast's #1 Zultys dealer. They offer complete Zultys solutions including VoIP phone systems, Unified Communications, call center solutions, and mobile integration. The partnership involves certified expertise, customized solutions, and full lifecycle support from consultation through installation and ongoing maintenance.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Market position

Key risks6 records

Key highlights7 records

Customer concentration

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Signal Voice & Data