What Pieces Xpress does

Pièces Express SAS operates a specialized e-commerce platform for heating, climate-control, and air-conditioning spare parts, distributing more than 650,000 manufacturer references across boilers, water heaters, heat pumps, pellet stoves, burners, refrigeration, water-treatment, and ventilation categories. The technology stack centers on a 24/7 transactional website (piecesxpress.com) supplemented by purpose-built search tools — exploded-view nomenclatures by brand and model, fault-code lookup, parametric filters for oil nozzles and pellet-stove ignition candles — that materially reduce part-identification effort for buyers. Distribution is fulfilled from a centralized warehouse at 1 rue Philippe Lebon, ZA Henri Spriet, Mondeville, Normandy, with half-day delivery in Normandy and 24-hour delivery across France and Belgium via TNT, France Alliance, and Colissimo (carbon-neutral option), plus counter pickup at the warehouse.

Name

Pieces Xpress

Legal name

Pièces Express SAS

Website

https://piecesxpress.com

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Pièces Express is a French e-commerce specialist in heating, climate-control, and air-conditioning spare parts, distributing over 650,000 manufacturer references from its Mondeville warehouse to professional installers and individual consumers across France and Belgium.

Ownership category

akta.pro rank

Headquarters

HQ city

Mondeville

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Spare parts sales: Revenue generated from selling original manufacturer spare parts for boilers, water heaters, heat pumps, pellet stoves, and air conditioning systems. Sales are primarily one-time transactions without subscription. The company offers B2B terms (30 days via LCR) for professional accounts and immediate payment options for individuals.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Pièces Express is a specialist distributor of original manufacturer spare parts for heating and air conditioning systems, offering more than 650,000 manufacturer references covering boilers, water heaters, heat pumps, pellet stoves, burners, and air conditioning equipment. The company sells primarily through its e-commerce platform piecesxpress.com, supplemented by counter pickup at its Mondeville warehouse and a field sales team, serving both heating/HVAC professionals and individual DIY customers across France and Belgium.

Product overview

Pièces Express is a specialist e-commerce platform for heating and air conditioning spare parts, based in Normandy, France. The company offers over 650,000 manufacturer references across multiple product categories including heating spare parts, air conditioning, electrical components, oil and gas components, burners, water treatment, and ventilation. Key specialized products include oil nozzles (gicleurs fioul) for oil-fired boilers and ignition candles (bougies) for pellet stoves. The platform provides complementary services including exploded views/nomenclatures search, error codes lookup, and professional account management. Products are distributed throughout France and Belgium from the central warehouse in Mondeville, Normandy.

Differentiator

Problem solved

Functional benefit

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators5 records

Recent moves4 records

Expansion highlights5 records

Others

• Atlantic (Groupe Atlantic): Atlantic is one of France's largest heating, ventilation, and air-conditioning manufacturers, with strong brand presence in boilers, heat pumps, and water heaters. Pièces Express carries Atlantic spare parts; Atlantic's own pro services and e-commerce channels are adjacent competition for end-customer mindshare.
• Thermor (Groupe Atlantic): Thermor is a major French water-heater and heating brand within Groupe Atlantic. Its spare-parts distribution and pro network overlap with Pièces Express's water-heater and electrical components catalogues.
• ELM Leblanc (Bosch Thermotechnology): ELM Leblanc is Bosch's French heating brand (wall-hung boilers, water heaters). As with other OEMs in the catalog, it represents both a supply relationship and adjacent competition through Bosch's own pro-services and digital tools.
• Viessmann (France): Viessmann is a major German heating manufacturer (boilers, heat pumps, refrigeration) with a French subsidiary. Pièces Express actively distributes Viessmann spare parts, making it both a supplier relationship and an indirect competitor when Viessmann sells direct. Inclusion as ecosystem supplier/distributor relationship rather than direct competitor.
• Saunier Duval (Vaillant Group): Saunier Duval is a leading French heating brand (gas boilers, heat pumps, solar) owned by Vaillant Group. Pièces Express distributes Saunier Duval parts; Saunier Duval's professional installer portal represents an OEM-direct channel that overlaps with Pièces Express's value proposition.
• Cotherm: Cotherm is a French manufacturer of thermostatic controls and heating regulation components. Pièces Express distributes Cotherm products (visible in the regulation/thermostats catalogue), making it a supplier relationship with adjacent competition in regulation components.

Direct peers

• Brossette (Saint-Gobain): Brossette is Saint-Gobain's other major French plumbing and heating distribution brand, historically focused on sanitaryware and increasingly on heating. It serves installers with both branch and online channels and overlaps with Pièces Express on boiler, water heater, and heating component parts.
• CEDEO (Saint-Gobain): CEDEO is Saint-Gobain's specialist plumbing, heating, and sanitaryware distribution brand in France, with hundreds of branches serving installers. It is the most direct large-scale competitor to Pièces Express in the heating spare-parts trade, combining branch counter sales with digital ordering — directly comparable business model.

Broad incumbents

• Rexel: Rexel is a global leader in electrical, lighting, and HVAC distribution, with extensive presence in France. While its core is electrical distribution, it also supplies heating and climate-control components to professionals, positioning it as a broad incumbent that competes for the same installer wallet share as Pièces Express.

Regional players

• Point.P (Saint-Gobain): Point.P is Saint-Gobain's building-materials distribution network in France with strong coverage of heating and plumbing categories for tradespeople. While broader than Pièces Express, it serves the same installer customer base and competes for the same wallet on heating spare-part purchases.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pieces Xpress