What SEND does

SEND (Southeast Neighborhood Development, Inc.) is an Indianapolis-based nonprofit community development corporation founded on February 23, 1983, and incorporated in its current form in 1993 through the merger of the Fountain Square & Fletcher Place Investment Corporation and the Fountain Square Church & Community Project. It operates exclusively in Southeast Indianapolis, serving low-to-moderate income residents, small business owners, and neighborhood associations. Its mission is to advance housing, economic, and social equity through an integrated portfolio of housing, economic development, and community building programs.

SEND's core programs span three pillars. The housing pillar includes the Home Ownership Program (building and selling new single-family homes at $155,000-$160,000 to buyers at or below 80% AMI in partnership with the City of Indianapolis and INHP), the Home Repair Program (no-cost emergency repairs funded via a 30-year forgivable lien), SEND Properties (75 affordable rental units plus 30+ affordable homes and townhouses managed by subsidiary SEND Properties LLC), the Fountain View Senior Apartments for residents 55+, and the planned East St. Flats II mixed-use development. The economic development pillar includes the Microenterprise Program (cohort-based business coaching, technical assistance, and microgrants, which served 104 entrepreneurs between 2023-2025) and an Economic Development Program that administers façade grants and connects small businesses to CDFI lending partners. The community building pillar includes the Southeast Indy Quality of Life Plan (consolidated in 2023 from three prior plans), the ReGrowth community gardening program, Fountain Square Plaza (a publicly maintained gathering space), the Fountain Fund, and the Twin Aire Neighborhood Coalition (TANC). Since incorporation, SEND has invested more than $40 million in the area, transforming 130+ deteriorated houses into affordable homes, repairing 400+ homes, developing 135 affordable rental units, renovating 150,000+ square feet of commercial space, and creating 11 parks and public spaces.

SEND is funded through a mix of federal pass-through grants (HUD, CDBG, COVID-19 relief) administered via the City of Indianapolis Department of Metropolitan Development, philanthropic and corporate donations, LISC-administered grants including the Façade Improvement Program, rental income from its owned affordable housing portfolio, and program-cost-recovery for some small business services. The organization is governed by a 14-member community board chaired by Pastor David Bacon and employs a small core staff of six led by President Kelli Mirgeaux. There is no parent company, no equity investors, and no disclosed revenue or financial statements; the entity operates as a mission-locked 501(c)(3) with no technology platform, no AI capabilities, and a deliberately hyper-local service footprint.

Name

SEND

Legal name

Southeast Neighborhood Development, Inc.

Website

https://sendcdc.org

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

SEND is an Indianapolis-based nonprofit community development corporation that delivers affordable housing, home repair, small business support, and community building programs to low-to-moderate income residents and entrepreneurs in Southeast Indianapolis.

Ownership category

akta.pro rank

Product category

Community Development Services

SIC

Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)

Keywords

• Community development services
• Affordable housing programs
• Home repair assistance
• Small business support
• Neighborhood revitalization

Headquarters

HQ city

Indianapolis

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Revenue model

1. Donations and Contributions: SEND receives charitable donations from individuals and businesses to support community programs, home repair funds, and organizational operations. The Fountain Fund specifically supports maintenance of Fountain Square fountains.
2. Government Grants and Federal Funding: SEND receives federal funding through HUD, CDBG (Community Development Block Grant), and other government programs to support affordable housing development, home repair, and community revitalization initiatives.
3. Property Rental Income: SEND owns and manages 75 affordable rental units and over 30 affordable rental homes and townhouses in Southeast Indy, generating rental income from tenants who meet income qualification requirements.
4. Microenterprise Program Fees: The Microenterprise Program provides technical assistance, business coaching, and resource navigation to small business owners through a cohort model, with program costs covered by grants.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

SEND is a nonprofit community development corporation that develops and manages affordable housing, delivers emergency and non-emergency home repair services, operates a Microenterprise Program providing technical assistance and microgrants to small business owners, and runs community building initiatives including the Southeast Indy Quality of Life Plan, ReGrowth community gardening, and Fountain Square Plaza. The organization also owns and manages 75+ affordable rental units and 30+ affordable homes and townhouses in Southeast Indianapolis, serving low-to-moderate income residents and small business owners at or below 80% Area Median Income.

Product overview

SEND (Southeast Neighborhood Development) is a community development corporation offering a portfolio of interconnected housing, economic development, and community building programs. The organization operates a unified service delivery model focused on Southeast Indianapolis, combining affordable housing development (Home Ownership Program, Home Repair Program, Rentals, East St. Flats II), economic development services (Microenterprise Program, Small Business Resources, Economic Development Program), and community building initiatives (Quality of Life Plan, ReGrowth Program, Public Spaces, Fountain Square Plaza, Fountain Fund, TANC). These programs work together to address housing equity, economic opportunity, and neighborhood vitality through direct services, partnerships, and community engagement.

Differentiator

Problem solved

Functional benefit

Products and services

• Home Ownership Program Partnership with the City of Indianapolis and INHP to develop and build new single-family homes for sale to low-income buyers at or below 80% AMI in the Norwood neighborhood, with homes priced at $155,000-$160,000.
• Home Repair Program Emergency and non-emergency home repair services addressing health and safety concerns such as no heat, sewage backup, and water issues, provided to eligible homeowners as a 30-year forgivable lien (no monthly payment or interest, forgiven if homeowner resides for full 30 years).
• Rental Properties (SEND Properties) 75 affordable rental units ranging from studio to three-bedroom units, plus 30+ affordable rental homes and townhouses (SEND Homes) and Fountain View Senior Apartments for residents 55+, all income qualified.
• East St. Flats II Mixed-use development planned for two vacant lots along the East Street Corridor, featuring five affordable rental homes and one neighborhood commercial space in the Bates-Hendricks neighborhood.
• Microenterprise Program Technical assistance, business coaching, and resource navigation for small business owners and entrepreneurs through a cohort model, providing consultations, skills training, workshops, microgrants, and graphic design support.
• Economic Development Program Program providing small businesses with lending solutions, administering facade grant programs, attracting new businesses, and identifying commercial and industrial opportunities in Southeast Indianapolis.
• Fountain Square Plaza Community gathering space along the Indianapolis Cultural Trail, maintained by SEND and the Greater Virginia Avenue Corridor EID, serving as a central destination for community events, art, music, and culture. Available for event rental.

Quantifiable outcome

• 130+ deteriorated/vacant houses transformed into affordable homes
• +5 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

20 partnerships are on record, tiered core, minor and moderate.

• LISC IndianapoliscoreStrategic or Co-development Partner · 1 January 2007LISC (Local Initiatives Support Corporation) Indianapolis is a key partner in Quality of Life planning, facade grants, COVID-19 relief, and community development initiatives. LISC launched Quality of Life plans in 2007, and SEND continues to work with LISC on economic development programs including the LISC/Kiva Microloan Program.
• Southeast Community ServicescoreStrategic or Co-development PartnerSoutheast Community Services is a key partner in workforce and economic development activities in Southeast Indy. Organizations collaborate on increasing economic opportunities for residents.
• Citizens Energy GroupminorGTM or Marketing PartnerBusiness sponsor of the Fountain Fund initiative to maintain Fountain Square fountains and plaza.
• GVAC EID (Greater Virginia Avenue Corridor Economic Improvement District)coreStrategic or Co-development PartnerGVAC EID collaborates with SEND on maintaining Fountain Square Plaza and fountains, and on broader economic improvement district activities along the Virginia Avenue Corridor.
• Indiana Farm Bureau InsuranceminorGTM or Marketing PartnerBusiness sponsor supporting the Fountain Fund initiative.
• Kinney & AssociatesminorGTM or Marketing PartnerBusiness sponsor supporting the Fountain Fund initiative.
• City of Indianapolis (DMD)coreStrategic or Co-development PartnerCity of Indianapolis Department of Metropolitan Development (DMD) administers federal block grant funds for home repairs, partners on housing development, and is lien holder for home repair program. SEND receives federal funding through City for community development.
• Indy ChambermoderateStrategic or Co-development PartnerIndy Chamber provides small business support through BOI (Business Ownership Initiative) and collaborates with SEND on economic development programs for Southeast Indy.
• Indianapolis Neighborhood Housing Partnership (INHP)moderateStrategic or Co-development PartnerINHP partners with SEND on homeownership programs, providing affordable housing options county-wide for low-income buyers at or below 80% AMI.
• BankablemoderateChannel Partner/ Reseller/ DistributorBankable is a certified SBA lender that provides flexible microloans to Indiana small businesses. Referenced as a CDFI partner for small business capital access.
• BuildFund (Renew Indianapolis)moderateChannel Partner/ Reseller/ DistributorBuildFund is a loan fund dedicated to helping businesses grow and create jobs in Indianapolis. Referenced as CDFI partner for small business lending.
• Business Ownership Initiative (BOI)moderateChannel Partner/ Reseller/ DistributorBOI provides small business loans and entrepreneurial support through the Indy Chamber. Offers loans up to $50,000 for businesses without traditional credit history.
• Purdue ExtensionmoderateStrategic or Co-development PartnerPurdue Extension partners with SEND on the ReGrowth community gardening program, providing training and workforce development support.
• Fountain Square Community GardensmoderateStrategic or Co-development PartnerCommunity garden partner in the ReGrowth program pilot (2021), focusing on grassroots collaboration in community gardening.
• Gram's Gardens in Garfield ParkmoderateStrategic or Co-development PartnerCommunity garden partner in the ReGrowth program pilot (2021).
• New Vision Missionary Baptist Church in Christian Park/Twin AiremoderateStrategic or Co-development PartnerCommunity partner in ReGrowth program pilot (2021) and board member representation (Pastor David Bacon serves as Board Chair).
• Keys2WorkminorStrategic or Co-development PartnerPartner and collaborator in the ReGrowth community gardening program, providing economic mobility opportunities.
• Reconnecting to our WaterwaysminorStrategic or Co-development PartnerCommunity partner working with SEND on public spaces, creating and sustaining public spaces in Southeast Indy.
• Indy East Promise ZoneminorStrategic or Co-development PartnerDeveloped Business Resource Toolkit for Near Eastside businesses, shared as a small business resource.
• SECS (Southeast Community Services)moderateStrategic or Co-development PartnerPartner in homeownership programs and represented on SEND board (Peggy Frame).

Scale indicators12 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Indianapolis Neighborhood Housing Partnership (INHP): Indianapolis-based affordable housing and homeownership nonprofit. INHP is explicitly identified as a SEND partner on the Home Ownership Program serving the same ≤80% AMI buyer pool, with overlapping mission, funding sources, and target geography.
• Rebuilding Together: National nonprofit focused on home repair and rehabilitation for low-income homeowners, especially seniors and people with disabilities. Directly comparable to SEND's Home Repair Program (no-heat, sewer, safety repairs, often with lien/grant structures) at significantly larger national scale.
• Southeast Community Services (SECS): Southeast Indianapolis-based anti-poverty nonprofit providing workforce development, youth services, and emergency assistance. Direct peer and Core partner (workforce/economic development, board representation) serving the same residents SEND's housing programs serve.
• Habitat for Humanity of Greater Indianapolis: Local Habitat affiliate building and rehabilitating affordable homes for low-income households in Indianapolis. Directly comparable on affordable homeownership, rehab, and volunteer-driven construction, operating in overlapping Marion County neighborhoods.

Others

• Indy Chamber (Business Ownership Initiative): Regional chamber of commerce operating the Business Ownership Initiative (BOI), a SEND channel partner providing microloans up to $50,000 and entrepreneurial coaching in the same Southeast Indy geography. Not a CDC itself but a key economic-development ecosystem partner.

Broad incumbents

• NeighborWorks America: National network of community-based nonprofit housing and revitalization organizations. SEND is the type of place-based community development corporation that NeighborWorks affiliates with, but NeighborWorks provides capital, training, and scale that SEND does not have.
• Local Initiatives Support Corporation (LISC): National community development financial institution and intermediary. LISC Indianapolis is a Core-tier partner of SEND (Quality of Life plans since 2007, Kiva microloan program, facade/COVID grants) but operates as a broader portfolio funder/convener across many CDCs.
• Enterprise Community Partners: National affordable housing and community development investor/operator with both financing and program delivery capacity. Comparable mission (housing + economic opportunity) but operates at national scale with development financing tools SEND does not have.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/sendcdc
• Facebookfacebook.com/SouthEastND
• LinkedInlinkedin.com/company/sendcdc

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about SEND