Glass City Federal Credit Union

What Glass City Federal Credit Union does

Glass City Federal Credit Union is a federally chartered, member-owned cooperative financial institution headquartered in Maumee, Ohio, serving individuals and businesses in Lucas, Wood, Fulton, and Ottawa Counties of Northwest Ohio. Founded in 1935, the credit union operates five branch locations (Maumee main office, three Toledo locations, and Bowling Green) and offers a full suite of consumer and small business banking products including checking, savings, CDs, IRAs, youth and teen accounts, a broad lending portfolio (auto, motorcycle, boat, RV, ATV, mortgage, home equity, home improvement, and personal loans), and Visa debit and credit cards including a Loyalty Rewards Platinum Visa with a DreamPoints-managed rewards platform.

The credit union's technology stack centers on a digital banking platform with Home & Mobile Banking, online bill pay via Allied Payment, the Card Controls mobile app (debit/credit card lock/unlock, transaction monitoring, dispute filing), digital wallet integration with Apple Pay, Samsung Pay, and Google Pay, and 2025-vintage security upgrades including Advanced Fraud Alerts and Shared Branch IDCheck (QR code plus one-time passcode MFA through the CO-OP Shared Branching network). Contactless Visa debit and credit cards with one-time dynamic security codes were launched in July 2025. Physical access is supplemented by the Alliance One surcharge-free ATM network and 5,000+ nationwide CO-OP Shared Branch locations.

Revenue is generated primarily through net interest income on the lending portfolio, supplemented by deposit account fees (NSF $30, overdraft $30, paper statement $1/month, account maintenance), credit card fees (up to $25 late fees, 1% international transaction fees), interchange income, and a referral-based revenue share with Securities America/Osaic Wealth for investment and advisory services under the Glass City Federal Financial Solutions brand. The credit union has held NCUA federal deposit insurance, BBB A+ accreditation, and four consecutive 'Best Credit Union' awards from Toledo City Paper (2022-2025). Julie Komisar serves as President & CEO.

Name

Glass City Federal Credit Union

Legal name

Glass City Federal Credit Union

Website

https://glasscityfcu.com

Company type

Private

Founded year

1935

Operating status

Operating

Headcount range

11–50 employees

Short description

Glass City Federal Credit Union is a federally chartered, member-owned cooperative bank serving consumers and small businesses across Northwest Ohio with deposit products, consumer loans, Visa cards, and digital banking through five branches and shared network access.

Ownership category

akta.pro rank

Product category

Retail Banking (Credit Union)

NAICS

Credit Unions (52213), Credit Unions (522130), Credit Card Issuing (522210)

SIC

Personal Credit Institutions (6141), Commercial Banks, Nec (6029)

akta.pro primary industry

Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)

akta.pro secondary industry

Bank & Credit Union Personal Loans (Unsecured Installment) (FSAKAAAL)

Keywords

• Retail banking services
• Consumer lending
• Credit union services
• Deposit accounts
• Digital banking

Headquarters

HQ city

Maumee

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Interest Income from Lending: Primary revenue stream from interest charged on various loan products including auto loans, mortgages, credit cards, home equity loans, and personal loans
2. Deposit Account Fees and Services: Fees from checking accounts, wire transfers, ATM usage, account services including overdraft fees, NSF fees, paper statement fees, and account maintenance charges
3. Credit Card Fees: Revenue from credit card annual fees, late payment fees, cash advance fees, balance transfer fees, and international transaction fees on Visa Platinum credit cards
4. Financial Advisory Services: Revenue from Securities America/Osaic Wealth for investment and financial advisory services offered through Glass City Federal Financial Solutions

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Glass City Federal Credit Union is a federally chartered, not-for-profit member-owned credit union that provides retail banking, consumer lending, and wealth advisory services to individuals and small businesses in Northwest Ohio. Its core offerings include checking and savings accounts, certificates of deposit, IRAs, business accounts, youth and teen accounts, a full suite of vehicle and mortgage loans, Visa debit and credit cards, digital banking through a mobile app and online platform, and shared branching through the Co-Op network.

Product overview

Glass City Federal Credit Union is a full-service financial institution offering a comprehensive suite of banking products and services. The core offerings include deposit products (checking, savings, CDs, IRAs, business and youth accounts) and lending products (auto, motorcycle, boat, RV, mortgage, home equity, and personal loans) alongside Visa credit and debit cards. Digital banking is delivered through Home & Mobile Banking platform, Card Controls mobile app, and Card Management Tools portal, with fraud protection via Advanced Fraud Alerts. The loyalty rewards program integrates with DreamPoints for point accumulation and redemption. Physical access is provided through five branch locations in northwest Ohio and a surcharge-free Alliance One ATM network, with nationwide shared branching access via Co-Op network. The institution also provides community financial education, a scholarship program, and investment services through affiliated financial advisors.

Differentiator

Problem solved

Functional benefit

Brands

• Loyalty Rewards Platinum Visa: Credit card product with rewards points program
• Card Controls Mobile App
• GC Savers Club
• GC Teen Banking

Products and services

• Checking Accounts Personal checking accounts for individual members, including Optimum checking with benefits and Regular checking, providing digital banking access, Visa debit cards, bill pay, and shared branching access.
• Savings Accounts (Primary Share Savings) Primary share savings account that establishes credit union membership with a $5 minimum balance, providing the basis for access to all member products and services.
• Certificates of Deposit (Share Certificates) Fixed-rate term deposit certificates of deposit for members seeking competitive savings rates over specified term lengths.
• IRAs (Individual Retirement Accounts) Tax-advantaged Individual Retirement Accounts for members' long-term retirement savings.
• Business Accounts Business checking and savings accounts available to small businesses and organizations that qualify for membership, including organization/business checking options.
• Youth & Teen Bank Accounts Savings and checking accounts for youth, including GC Savers Club for children and GC Teen Banking for teenagers, paired with financial literacy programs.
• Auto Loans & Leases Financing for new and used automobiles and lease options for members, with competitive rates and a 90-days-until-first-payment promotion available on qualifying loans.
• Motorcycle Loans Financing for new and used motorcycles with flexible terms.
• Boat Loans Financing for boat purchases with competitive rates and flexible repayment options.
• RV Loans Financing for recreational vehicles and campers.
• ATV, Snowmobile & Jet Ski Loans Financing for recreational vehicles including all-terrain vehicles, snowmobiles, and jet skis.
• Mortgage Loans Home purchase mortgages including new home purchase loans, mortgage refinance options, and pre-approval application support, with step-by-step homeownership guidance.
• Home Equity Loans and Lines of Credit Home equity financing allowing members to borrow against their home's value for major expenses or debt consolidation.
• Home Improvement Loans Financing specifically designed for home renovation and improvement projects.
• Personal Loans Personal loans for various member needs not covered by other specific loan categories.
• Loyalty Rewards Platinum Visa Credit Card Visa credit card earning 1 Loyalty Rewards Point per $1 in retail purchases, with 500 bonus points upon registration, no annual fee, 4.99% intro APR for six months, contactless payments, and redemption through DreamPoints for travel, merchandise, and gift cards. Standard APR: 8.49% to 15.49%.
• Visa Debit Card Debit card linked to checking accounts that deducts purchases directly, with daily purchase limit of $2,500 and ATM limit of $300, and compatibility with digital wallets.
• Home & Mobile Banking Online and mobile banking platform enabling 24/7 account monitoring, transactions, transfers, bill pay, and eStatements access via web and mobile applications.
• Online Bill Pay Electronic bill payment service integrated with Home & Mobile Banking for paying bills conveniently online.
• Card Controls Mobile App Mobile application for monitoring and protecting Glass City debit and credit cards, enabling lock/unlock, transaction history, alerts, disputes, lost/stolen card reporting, spend limits, and geolocation-based fraud protection.
• Visa Prepaid Gift Cards Prepaid Visa gift cards available in denominations from $10 to $1,000 with a $3 fee.
• Trust & Will Services Trust and will preparation services for members planning their estate.
• Investment Services (Glass City Federal Financial Solutions) Securities and financial advisory services for retirement planning and wealth management, offered through affiliated partner Securities America, Inc./Osaic Wealth under the Glass City Federal Financial Solutions brand.

Quantifiable outcome

• Savings federally insured to at least $250,000 through NCUA with additional $250,000 through Excess Share Insurance Corporation
• +1 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability3 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• CO-OP Shared BranchingcoreTechnology or Integration · 1 May 2025CO-OP Shared Branching enables Glass City members to access branch services at thousands of participating credit union locations nationwide. IDCheck authentication added in May 2025 for enhanced security.
• Alliance One ATM NetworkcoreTechnology or IntegrationAlliance One provides surcharge-free ATM access to Glass City members across the country, enhancing the credit union's digital banking infrastructure and member convenience at ATM locations nationwide.
• VisacoreTechnology or IntegrationVisa provides the payment network for Glass City Platinum Visa credit and debit cards, including contactless payment technology, fraud protection services, and rewards programs.
• CSI Life, Disability & UnemploymentminorOthersOptional insurance protection products offered to Visa cardholders for life, disability, and unemployment coverage.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Directions Credit Union: Toledo-headquartered community credit union operating in the same Northwest Ohio region with overlapping membership geography; offers similar checking, savings, lending, and digital banking products to Glass City's.
• Maumee Valley Credit Union: Community credit union headquartered in Maumee, Ohio — Glass City's own headquarters city — competing for the same members and small businesses in Lucas County with a directly overlapping product suite.
• Toledo Metro Federal Credit Union: Direct peer and explicit shared-branching partner for Glass City members in the Toledo/Northwest Ohio market; operates as a community credit union serving similar geographic field of membership with comparable deposit and loan products.

Broad incumbents

• BECU (Boeing Employees Credit Union): One of the largest U.S. credit unions with full-service consumer banking, lending, and digital capabilities — represents the scaled end of the credit union competitive set Glass City benchmarks against on technology and product breadth.
• Alliant Credit Union: Large, digital-first credit union with nationwide membership eligibility; competes with Glass City for digitally-engaged members who might otherwise be locked into local community charters by offering higher deposit rates and superior mobile UX.
• Digital Federal Credit Union (DCU): Large member-owned credit union with nationwide field of membership and comprehensive consumer, lending, and investment products; representative of the digital-forward credit union model Glass City competes against for cross-region members.

Emerging players

• SchoolsFirst Federal Credit Union: Federally chartered credit union with strong consumer lending, member rewards, and digital banking capabilities; comparable operating model as a not-for-profit cooperative with a defined membership base — illustrates pathways to scale for community-charter credit unions.
• Connexus Credit Union: Nationwide digital credit union with strong rewards credit card and online deposit offerings; an emerging competitor that captures members through digital channels outside Glass City's geographic eligibility footprint.

Regional players

• FirstEnergy Family Credit Union: Ohio-based credit union serving employees and broader community in the same Midwest geography; comparable size and product offering though with an occupational/membership base rather than a pure community charter.
• University of Toledo Federal Credit Union: Toledo-area credit union operating within Glass City's geographic footprint; serves a similar Northwest Ohio community and student/member base with deposit and consumer lending products.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xx.com/glasscityfcu
• Facebookfacebook.com/glasscityfcu
• Instagraminstagram.com/glasscityfcu
• Pinterestpinterest.com/glasscityfcu

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Glass City Federal Credit Union