ALTA-ICT

What ALTA-ICT does

ALTA-ICT B.V. is a Netherlands-based managed ICT services provider operating exclusively in the Microsoft 365 ecosystem. The firm is headquartered in Assendelft (with the city listed as Amsterdam) and was founded in 2022 with a team of 1-10 employees. It targets Dutch SMBs as its primary segment, with explicit coverage of healthcare institutions (under NEN 7510), government/public sector, and enterprise buyers requiring Zero Trust and hybrid workplace solutions.

The company's offering is organized around four core service lines - Migratie, Moderne Werkplek, Beheer, and Beveiliging - each delivered with tiered (Standaard/Premium/Platinum) packages, and supplemented by a growing set of add-on modules including Teams Telefonie, Teams Rooms, Azure Virtual Desktop, Windows 365, Data Recovery, AI Quickscan, Global Secure Access, Security Awareness Training, SOC monitoring, IT asset management with hardware financing, and AI agent implementation. Underlying technology is Microsoft's stack (M365 Business Premium, Azure, Teams, SharePoint, OneDrive, Exchange, Entra ID, Intune, Purview, Power Automate), with Autotask used as the PSA for ServiceDesk operations. The firm has achieved ISO 27001, ISO 9001, and NEN 7510 certifications and implements against Dutch compliance regimes (AVG, NEN 7510, BIO, NIS2).

Revenue is generated through monthly per-employee subscriptions on managed workplace and security packages, supplemented by project-based professional services (migration, AI Quickscan workshops, implementation work) and an annual subscription security awareness product starting at €2,500 per year. Go-to-market is sales-led and consultative, with direct sales appointments, a professional ServiceDesk, content marketing via the Kennisbank blog and weekly newsletter, and customer testimonials. Customer logos and revenue figures are not publicly disclosed.

Name

ALTA-ICT

Legal name

ALTA-ICT B.V.

Website

https://alta-ict.nl

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

1–10 employees

Short description

ALTA-ICT is a Netherlands-based managed ICT services provider specializing exclusively in Microsoft 365, serving Dutch SMBs, healthcare, government, and enterprise customers with migration, modern workplace, management, security, and AI implementation services.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)

akta.pro industry

PRIMARYBPAAACAE

Cloud & Infrastructure Support (Servers, Storage, Virtualization)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Technical Support & Helpdesk (IT/Device/Product Support)

SECONDARYBPAEAAAK

Network, Infrastructure & Data Center Integration

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Consulting & Systems Integration

SECONDARYBPAEAEAH

Network Performance Management & Observability Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/Network & Infrastructure Services

SECONDARYHDAEALAH

IT Knowledge Management & Service Desk Platforms

Hardware, Technology & Telecom/Enterprise Platforms & Databases/Enterprise Service Management (ITSM/ESM) Platforms

Keywords

• Managed IT services
• Microsoft 365 services
• Cloud migration
• IT security services
• Modern workplace

Headquarters

HQ city

Amsterdam

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services (Moderne Werkplek): Monthly subscription model per user for managed modern workplace services including Microsoft 365 Business Premium, Office applications, Teams, security products, monitoring, update management, backup, and email security.
2. Security Services: Tiered security packages (Standaard, Premium, Platina) providing backup services, email security, Cyber Health Reviews, RMM, EDR, Cyber Risk Management, Governance, and Compliance Manager services.
3. Migration Services: Professional services for migrating organizations to Microsoft 365 from Google Workspace, Box, DropBox, on-premise SharePoint, Exchange Public Folders, and other platforms.
4. Management and Support Services: ICT environment management through ServiceDesk with first, second, and third-line support, license management, incident management, and infrastructure setup.
5. Data Recovery Services: Data recovery services for organizations and individuals, available 24/7 for critical situations, supporting various devices, storage media, and file types.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

ALTA-ICT is a Dutch ICT managed services provider specializing exclusively in Microsoft 365, offering four core service lines: Migratie (migration to Microsoft 365 from Google Workspace, Box, Dropbox, Slack, on-premise SharePoint, and Exchange), Moderne Werkplek (managed modern workplace with Microsoft 365 Business Premium, Teams, security, and support), Beheer (IT management and ServiceDesk support), and Beveiliging (security services including backup, EDR, governance, and compliance). The company augments these core services with add-on offerings such as Teams Telefonie, Teams Rooms, Azure Virtual Desktop, Windows 365, Data Recovery, AI Quickscan, Global Secure Access, Security Awareness Training, SOC Monitoring, IT Asset Management, and AI Agent Implementation.

Product overview

ALTA-ICT is an ICT managed services provider specializing exclusively in Microsoft 365. The company operates as a platform-plus-services model centered on Microsoft 365, offering four core managed services — Migratie (migration), Moderne Werkplek (modern workplace), Beheer (IT management), and Beveiliging (security) — each available as distinct service lines with tiered packages. These core services are augmented by specialized add-on modules including Teams Telefonie, Teams Rooms, Azure Virtual Desktop, Windows 365, Data Recovery, AI Quickscan, Global Secure Access, ServiceDesk, Security Awareness Training, SOC Monitoring, IT Asset Management, and AI Agent Implementation. The portfolio is organized into three service tiers (Standard, Premium, Platinum) under the Moderne Werkplek and Beveiliging brands, with add-on modules available independently. ALTA-ICT holds ISO 27001, ISO 9001, and NEN 7510 certifications and implements its services in alignment with Dutch compliance requirements (AVG, NEN7510, BIO, NIS2).

Differentiator

Problem solved

Functional benefit

Products and services

• ALTA-ICT Migratie Migration service helping organizations transition to Microsoft 365 from on-premise or other cloud platforms including Google Workspace, Box, Dropbox, Slack, on-premise SharePoint, and Exchange Public Folders. Includes migration plan development, inventory, execution, pre-migration cleanup, and post-migration validation. Targets Dutch SMB and enterprise organizations planning Microsoft 365 adoption.
• ALTA-ICT Moderne Werkplek Managed modern workplace service delivering Microsoft 365 Business Premium, Office applications, Teams, OneDrive, security, backup, and support. Offered in three tiers: Standard (monitoring, update management, backup, email security, managed antivirus), Premium (adds advanced workplace security, advanced email security, remote support), and Platinum (adds Microsoft 365 Governance and onsite support). Monthly per-employee subscription. Targets Dutch organizations seeking a fully managed Microsoft 365 environment.
• ALTA-ICT Beheer Managed IT services covering first-, second-, and third-line support for Microsoft 365 environments. Delivered via a professional ServiceDesk with tickets managed in Autotask. Includes technical advice, service desk support, incident management, proactive monitoring, and tailored management contracts based on number of workstations, software licenses, and security software requirements. Targets Dutch SMB and enterprise organizations.
• ALTA-ICT Beveiliging Managed security services for Microsoft 365 environments, including backup, governance, data recovery, and cybersecurity. Offered in three tiers: Standard (backup services, email security, Cyber Health Review), Premium (adds RMM, cybersecurity, backup workstation, EDR, Cyber Risk Management, Intune), and Platinum (adds full Microsoft 365 Governance and Information Protection Compliance Manager). Targets Dutch organizations needing layered Microsoft 365 security.
• Data Recovery (Dataherstel)
• AI Quickscan A compact 3-hour workshop analyzing organizational processes to identify where Generative AI can add immediate value. Uses the Double Diamond model to first understand problems, then define, explore, and choose AI solutions. Deliverables include a process bottleneck report, possible AI solutions, prioritized action list, and practical implementation plan. No prior AI knowledge required. Pricing starts from 2,500 EUR per year. Targets Dutch organizations exploring AI adoption.
• Global Secure Access Implementation Microsoft Zero Trust network access solution replacing traditional VPN. Provides per-application access based on Entra ID, device status, and context. Routes traffic through Microsoft Edge instead of data center. Supports compliance with AVG, NEN 7510, and BIO. Targets Dutch organizations replacing legacy VPN with modern Zero Trust security architecture.
• Security Awareness Training Ongoing behavioral security awareness program including phishing simulations, management training, internal campaigns, safe reporting structures, short interactive sessions, department-specific micro-learnings, awareness KPIs, reporting ratios, and feedback loops. Claims 70% reduction in phishing click rates within 6 months. Pricing starts from 2,500 EUR per year. Meets AVG and NEN 7510 requirements. Targets Dutch organizations of all sizes.
• Security Operations Center (SOC) Monitoring 24/7 security monitoring service centralizing alerts from Microsoft Defender, firewalls, endpoints, cloud environments, and identities. Monitors suspicious login attempts, abnormal email and Teams behavior, incorrect data flows, and early ransomware or phishing signals. Provides faster detection, immediate action (account blocking, device isolation, policy updates), and regular threat reports. Targets Dutch organizations needing continuous security oversight.
• IT Asset Management and Hardware Financing Managed hardware procurement and lifecycle service for business laptops. Includes trade-in of old devices, certified data erasure with compliance reports, device reuse assessment, installment payment options, and full asset management from purchase through end-of-life disposal. Designed for SMB organizations wanting to refresh hardware without cash flow pressure.
• AI Agent Implementation Implementation service for AI agents within organizations. Covers governance setup (OpenAI Frontier or equivalent), defining agent tasks and boundaries, minimal system access, adding business context, monitoring and adjustment, and scaling after proven results. Use cases include IT ticket resolution, invoice processing, and report generation. Includes ISO 27001 and NEN 7510 compliance integration. Targets Dutch organizations deploying AI agents in business processes.

Quantifiable outcome

• 30-50% fewer security incidents
• +3 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

AI capability12 records

Feature5 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationALTA-ICT is a Microsoft-focused ICT services provider specializing exclusively in Microsoft 365, Azure, Teams, SharePoint, and related Microsoft technologies. They implement and manage Microsoft solutions for Dutch organizations.

Scale indicators8 records

Recent moves5 records

Expansion highlights5 records

Regional players

• PinkRoccade Healthcare: Dutch healthcare-focused IT services provider with deep NEN 7510 alignment, serving the same Dutch healthcare institutions (zorginstellingen) that ALTA-ICT targets with its NEN 7510-certified managed services.

Broad incumbents

• Avanade: Global joint venture between Accenture and Microsoft delivering enterprise-scale Microsoft 365, Azure, security, and AI services. A much larger incumbent offering overlapping capabilities to ALTA-ICT's niche for Dutch enterprise accounts.
• KPMG (Microsoft practice): Large consulting firm with a dedicated Microsoft business delivering Microsoft 365 security, compliance, and cloud transformation to Dutch enterprise and regulated clients. Broader scope than ALTA-ICT but overlaps in regulated Dutch compliance-led Microsoft engagements.
• SoftwareOne: Global software and cloud services provider with Microsoft licensing, managed Microsoft 365, and Azure services across Europe. Operates a broader portfolio but competes for Dutch Microsoft-led managed services deals.

Direct peers

• Delta-N: Netherlands-based Microsoft Gold partner specializing in Microsoft 365, Azure, security, and managed workplace services for Dutch organizations. Competes for the same Microsoft-led engagements and recurring per-seat contracts.
• Luminis: Dutch IT services firm with strong Microsoft 365 and Azure focus covering modern workplace, cloud platforms, and managed services for Dutch enterprise clients. Overlaps directly with ALTA-ICT's Microsoft-centric portfolio.
• Rapid Circle: Dutch-rooted Microsoft partner focused on the modern digital workplace, Microsoft 365 adoption, and managed cloud services for SMB and mid-market. Directly comparable offering mix and target segment to ALTA-ICT.
• Conclusion Conclusion: Large Dutch Microsoft Solutions Partner delivering Microsoft 365, Azure, security, and managed workplace programs to Dutch organizations. Operates at greater scale than ALTA-ICT but addresses the same Microsoft-led buyer needs.
• Wortell: Dutch Microsoft specialist offering managed Microsoft 365, Azure, security, and modern workplace services to the same Dutch SMB and enterprise buyers that ALTA-ICT targets. Closest head-to-head competitor on Microsoft-led managed services in the Netherlands.
• CloudRepublic: Dutch Microsoft-focused managed services and cloud consultancy covering Azure, Microsoft 365, security, and modern workplace. Targets the same Dutch mid-market and SMB segments as ALTA-ICT.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/alta_ict
• LinkedInlinkedin.com/company/altaict

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ALTA-ICT