Family Crisis Center

What Family Crisis Center does

Family Crisis Center is a 501(c)(3) nonprofit social services organization (EIN 74-2304542) headquartered in Bastrop, Texas, serving survivors of domestic violence, sexual assault, and stalking across four central Texas counties (Bastrop, Colorado, Fayette, and Lee). Founded in 1981 as the Bastrop County Women's Shelter and incorporated as a nonprofit in 1983, the organization has provided continuous service for over 40 years and emerged from a coalition of rural Texas women committed to supporting victims of intimate partner violence.

Its core service portfolio consists of a 24/7 crisis hotline (512-303-7755 and 888-311-7755), 24/7 emergency shelter, transitional housing with case management, individual and group counseling using empowerment-based and trauma-informed care (including art and play therapy), medical and legal accompaniment, hospital accompaniment for Sexual Assault Forensic Exams (SAFE), the Rainbow Room food pantry, and community prevention education. The organization also operates state-accredited Battering Intervention and Prevention Programs (BIPP), Anger Management, and Protective Parenting education as offender accountability services, and participates in Coordinated Community Response (CCR) and Sexual Assault Response Teams (SART) multi-agency frameworks. Service delivery is supported by five physical locations: a main headquarters at 431 Old Austin Hwy in Bastrop, three satellite offices by appointment in La Grange, Giddings, and Columbus, and the Bits & Pieces thrift store at 4107 Highway 71 E.

The business model is donation-driven and free-to-recipient. Revenue is generated from individual donations, recurring giving, planned giving, and corporate sponsorships (Frontier Bank of Texas as Flagship sponsor, Bluebonnet Electric Cooperative as Core sponsor, and H-E-B, Roscoe Bank, Smith Power Line Construction, and Magnolia Oil & Gas as Supporting sponsors); annual fundraising events including the Women's Leadership Luncheon, Annual Dance, Annual Gala, Sip and Shop, and holiday giving programs; and the Bits & Pieces thrift store operating in Bastrop since 1993. The organization is governed by a Board of Directors and led by Executive Director Erin Broussard with a leadership team of approximately 13 named members spanning crisis services, operations, finance, grants and programs, residential, shelter, prevention, human resources, thrift store, and development functions. Services are provided at no cost regardless of age, income, gender identity, sexual orientation, race, ethnicity, disability, religion, language, or culture.

Name

Family Crisis Center

Legal name

Bastrop County Women's Shelter, dba Family Crisis Center

Website

https://family-crisis-center.org

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

11–50 employees

Short description

Family Crisis Center is a 501(c)(3) nonprofit providing shelter, crisis intervention, counseling, and advocacy services to survivors of domestic violence, sexual assault, and stalking across four central Texas counties, funded through donations, fundraising events, and the Bits & Pieces thrift store.

Ownership category

akta.pro rank

Product category

Domestic Violence and Sexual Assault Social Services

NAICS

Individual and Family Services (6241), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Mental Health & Crisis Support Services (BPAGAEAH), Mental Health & Crisis Support Services (BPAGACAD)

Keywords

• Domestic violence services
• Crisis intervention
• Emergency shelter
• Sexual assault support
• Transitional housing

Headquarters

HQ city

Bastrop

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Donations: One-time and recurring donations from individuals, organizations, and community partners supporting services for survivors of domestic violence, sexual assault, and stalking.
2. Bits & Pieces Thrift Store: Retail thrift store generating revenue from sale of donated goods. Operating since 1993 in Bastrop, Texas. Profits support Family Crisis Center services.
3. Fundraising Events: Annual events including Women's Leadership Luncheon, Annual Dance, Annual Gala, Sip and Shop, and holiday giving programs that generate revenue and community engagement.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

Family Crisis Center provides a coordinated suite of free crisis intervention and support services for survivors of domestic violence, sexual assault, and stalking in four central Texas counties. Offerings include a 24/7 crisis hotline, 24/7 emergency shelter, transitional housing with case management, trauma-informed individual and group counseling, medical and legal accompaniment (including SAFE exam accompaniment), prevention education, and state-accredited Battering Intervention & Prevention Programs (BIPP) for offenders. Revenue generation is supported through Bits & Pieces thrift store sales and monetary/in-kind donations.

Product overview

Family Crisis Center operates as a nonprofit social services organization providing a coordinated suite of crisis intervention and support services for survivors of domestic violence, sexual assault, and stalking. The core service portfolio consists of a 24-hour crisis hotline, emergency shelter, transitional housing, professional counseling, offender accountability programs (BIPP), and prevention education programs. Revenue generation is supported through Bits & Pieces, a thrift store operating since 1993, and various donation channels. The organization serves Bastrop, Colorado, Fayette, and Lee counties in Central Texas through multiple office locations.

Differentiator

Problem solved

Functional benefit

Brands

• Bits & Pieces: The Family Crisis Center's retail thrift store operating in Bastrop since 1993. Profits generated by donations and patronage stay in the community and support the services of The Family Crisis Center.

Products and services

• 24-Hour Crisis Hotline
• Emergency Shelter
• Transitional Housing
• Counseling Services
• Offender Accountability Programs
• Prevention Education
• Bits & Pieces Thrift Store

Quantifiable outcome

• Over 2,000 hotline calls answered annually
• +2 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered supporting, flagship and core.

• Roscoe BanksupportingGTM or Marketing PartnerEvent sponsor for Family Crisis Center events including Women's Leadership Luncheon. Community bank committed to local economic development and community support.
• Frontier Bank of TexasflagshipGTM or Marketing PartnerVisionary sponsor for 8th Annual Women's Leadership Luncheon. Exemplifies community-centered leadership and investment, empowering individuals, families, businesses, and nonprofits to achieve their goals.
• H-E-BsupportingGTM or Marketing PartnerCorporate sponsor supporting Family Crisis Center. Major Texas retailer with community giving programs.
• Bluebonnet Electric CooperativecoreGTM or Marketing PartnerCourageous sponsor for Women's Leadership Luncheon. Committed to communities it serves with employees volunteering, supporting community events, and storm recovery. Reflects cooperative's dedication to strengthening communities.
• Smith Power Line Construction LLCsupportingGTM or Marketing PartnerEvent sponsor for Family Crisis Center events. Local business contributing to community support.
• Magnolia Oil GassupportingGTM or Marketing PartnerEvent sponsor for Family Crisis Center events. Energy company supporting local community initiatives.
• Community volunteer groups (companies, churches, youth groups)coreGTM or Marketing PartnerVolunteer groups support ongoing services through food/clothing drives, holiday programs (Thanksgiving, Christmas), back-to-school Backpack Drive, and event support. Groups help collect items including underwear, socks, twin bed sheets, toiletries, and non-perishable foods.
• Coordinated Community Response (CCR)coreStrategic or Co-development PartnerMulti-agency collaborative response to domestic violence enhancing victim safety and ensuring offender accountability through comprehensive training and policy implementation.
• Sexual Assault Response Teams (SART)coreStrategic or Co-development PartnerMulti-agency team dedicated to enhancing victim safety and ensuring offender accountability through comprehensive training and policy implementation for sexual assault cases.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• RAINN: National nonprofit operating the National Sexual Assault Hotline and supporting a nationwide network of SA providers. Comparable in the sexual-assault crisis response, hotline operation, and forensic-exam accompaniment spaces that Family Crisis Center also delivers locally.
• YWCA USA: National umbrella organization running DV and SA services, shelter, and advocacy programs across many local affiliates. Comparable as a broader incumbent in the same DV/SA service category, though operating at vastly greater scale and geographic scope.

Direct peers

• SAFE Alliance: Central Texas-based nonprofit offering a continuum of DV/SA services including shelter, counseling, and advocacy; directly comparable in service model and Texas footprint, though operating at materially larger scale in the Austin metro.
• National Domestic Violence Hotline: National 24/7 hotline and resource hub for DV survivors operated by a Texas-based nonprofit. Directly comparable in the crisis hotline, safety planning, and resource-and-referral core functions that Family Crisis Center also performs.
• Genesis Women's Shelter & Support: Dallas-based nonprofit providing shelter, counseling, and advocacy for survivors of DV and SA. Directly comparable in service portfolio and Texas statewide presence, though operating at significantly larger organizational scale.
• The Women's Center of Tarrant County: Fort Worth-based nonprofit delivering counseling, advocacy, shelter, and violence prevention services. Directly comparable in service mix and Texas regional nonprofit model.

Emerging players

• love is respect: National youth-focused DV prevention and education initiative offering 24/7 chat/Text support for teens and young adults. Comparable as an emerging player in the teen dating violence prevention segment where Family Crisis Center also runs prevention programming.

Regional players

• Texas Council on Family Violence: Texas statewide coalition supporting DV service providers across the state. Comparable as the statewide umbrella body whose accreditation standards, training, and policy work directly shape Family Crisis Center's operating environment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/thriftybastrop
• Xx.com/FCCBastrop
• LinkedInlinkedin.com/company/family-crisis-center-bastrop

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Crisis Center