Rapid Services

What Rapid Services does

RapidServices Locksmiths (operating as Rapid Services) is a Brisbane, Queensland-based mobile locksmith company founded in 2011 that delivers on-site lock and key services to residential, automotive, and commercial customers across Greater Brisbane. Operations are structured around four service lines: 24/7 emergency lockout response, automotive key replacement and transponder programming, residential lock services, and commercial security systems. The company holds a Queensland Security Class 1 Licence (Lic-4829103), Master Locksmiths Association of Australasia membership, and A$20 million public liability insurance, with police-cleared technicians and a 5.0-star homepage rating; it reports 10,000+ jobs completed over its operating history.

The technical foundation is a mobile dispatch platform rather than a physical storefront: fully equipped mobile workshop vans are stationed across Brisbane's north, south, east, west, and central sectors, enabling a stated 25-minute average response time within the metropolitan area. Service vans carry automotive diagnostic and key-programming computers for on-site transponder chip programming and laser key cutting, plus specialized non-destructive entry tools. Commercial capabilities include master key system design, restricted patented keyways, digital access control with remote permission management, fire door hardware, panic bars, and biometric entry systems. The company reports a 95% non-destructive entry success rate using specialized picking, decoders, and bypass tools.

Revenue is generated entirely on a transactional, pay-as-you-go basis with no disclosed subscription or recurring contracts. Pricing is unit-based and transparent: emergency lockouts from A$99 standard hours and A$150 after hours, automotive keys from A$120-A$240, residential services from A$35-A$199, and commercial services from A$149-A$299, with a A$66 standard-hours call-out fee. Distribution is exclusively direct via an online booking form and phone dispatch, supported by local SEO across 200+ suburb-specific landing pages and a content blog. The company is privately held, with no disclosed investors, parent entity, leadership team, M&A activity, or external funding in the public record.

Name

Rapid Services

Legal name

RapidServices Locksmiths

Website

https://rapidservices.com.au

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

RapidServices Locksmiths is a Brisbane-based mobile locksmith service founded in 2011, delivering 24/7 emergency lockout, automotive key programming, residential, and commercial security services across Greater Brisbane via dispatched mobile workshop vans.

Ownership category

akta.pro rank

Product category

Locksmith Services

NAICS

Locksmiths (561622), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Automotive Repair, Services & Parking (7500)

akta.pro primary industry

Key Management, Duplication & Locksmith Services (HSAHAEAD)

Keywords

• Mobile locksmith services
• Emergency lockout assistance
• Automotive locksmith keys
• Residential locksmith services
• Commercial locksmith solutions

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Emergency Lockout Services: On-demand emergency lockout response services billed at flat rates. Standard hours from $99, after hours/weekends from $150. Revenue generated per service call with no recurring subscription.
2. Automotive Locksmith Services: Car key replacement, transponder key programming, ignition repairs, and key extraction. Pricing from $120 for spare transponder keys to $240 for smart/proximity key fobs. Mobile service eliminating towing costs.
3. Residential Locksmith Services: Lock rekeying, deadbolt installation, smart lock installation, and home security assessments. Lock rekeying from $35 per cylinder, deadbolt installation from $140, smart lock setup from $199.
4. Commercial Security Services: Master key system design, restricted keyway installation, digital access control, and commercial door hardware. Commercial lock repair from $149, restricted key system setup from $299, heavy-duty door closer from $199.
5. Corporate Account Services: Ongoing commercial security maintenance and service contracts for businesses with multiple locations or complex access requirements. Corporate accounts with transparent invoicing available.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Rapid Services (trading as RapidServices Locksmiths) is a mobile locksmith company founded in 2011 and based in Brisbane, Australia. The company provides on-site locksmith services, including emergency lockout assistance, automotive locksmith and car key solutions, residential locksmith services, and commercial and office locksmith services delivered via mobile response across the Brisbane area.

Product overview

RapidServices operates as a mobile locksmith service providing four integrated service lines: Emergency Lockout Service (24/7 rapid response), Automotive Locksmith & Car Keys (transponder programming and key replacement), Residential Locksmith Services (lock rekeying, deadbolts, smart locks), and Commercial & Office Locksmith (master key systems, access control). Services are delivered via fully equipped mobile workshop vans to homes, vehicles, and businesses across Greater Brisbane.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Lockout Service
• Automotive Locksmith & Car Keys
• Residential Locksmith Services
• Commercial & Office Locksmith

Quantifiable outcome

• 95% non-destructive entry rate
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• ASSA ABLOY Australia: ASSA ABLOY is a global leader in lock and access solutions, manufacturing and supplying high-security locks, master key systems, and digital access control used by locksmiths across Australia. Comparable via the products RapidServices installs but operates upstream in manufacturing and distribution.
• Dormakaba Australia: Dormakaba is a global provider of access control and security solutions, including master key systems, electronic locks, and commercial door hardware used in commercial properties. Comparable through commercial access control and master key system offerings.
• Mul-T-Lock Australia: Mul-T-Lock is an international high-security lock manufacturer and supplier of restricted keyway systems widely installed by Australian locksmiths. Comparable via the patented restricted keyway products RapidServices installs for commercial clients.
• Chubb Security Australia: Chubb is a major national security services provider in Australia offering integrated security solutions including locksmithing, access control, alarms, and monitoring. Overlaps with RapidServices on commercial access control and master key systems but operates at significantly larger scale.

Direct peers

• Mister Keys Locksmiths: Mister Keys is an Australian mobile locksmith service operating across multiple metro areas, offering emergency lockout, automotive key programming, residential, and commercial locksmith services. Directly comparable in service offering and mobile dispatch model.
• Lockmart: Lockmart is an established Australian locksmith retail and mobile service chain offering residential, commercial, and automotive locksmith services nationally. Directly comparable in service mix, mobile dispatch model, and target customer segments to RapidServices.
• AAA Locksmiths Brisbane: AAA Locksmiths is a Brisbane-based mobile locksmith offering emergency, automotive, residential, and commercial services in the same geographic market as RapidServices. Direct local competitor with overlapping service lines and similar pricing structure.
• Action Locksmiths: Action Locksmiths is an Australian locksmith service provider offering 24/7 mobile emergency, automotive, residential, and commercial security services. Comparable in service breadth, mobile dispatch, and target segments.
• Jim's Locksmiths: Jim's Locksmiths is a franchise-based Australian mobile locksmith network providing emergency, residential, commercial, and automotive locksmith services. Closely comparable in mobile service delivery and customer base, with similar pricing models and 24/7 dispatch.

Market position

Strengths5 records

Weaknesses6 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/rapid-services

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Rapid Services