What Reha-Team West does

Reha-Team West is a German Sanitätshaus (medical supply retailer) headquartered in Krefeld, operating 17 physical branches across 10 cities in the Lower Rhine / Niederrhein region of North Rhine-Westphalia, including Duisburg, Düsseldorf, Grevenbroich, Herzogenrath, Jüchen, Mönchengladbach, Neuss, Tönisvorst, and Viersen. The company sells and supplies medical aids, mobility equipment (rollators), orthopedics (bandages, insoles), compression therapy products, homecare supplies, positioning and transfer aids, and medical technology devices, serving three primary customer segments: end consumers/patients, care facilities (Pflegeeinrichtungen), and nursing services (Pflegedienste). The company has been operating for over 30 years and is privately held with no disclosed parent, institutional investors, or funding rounds.

The business model is a hybrid retail-plus-services operation in the German Hilfsmittel (medical aid) market, where most products are prescribed and reimbursed through statutory or private health insurance. Revenue is generated through direct retail sales of medical aids and sanitary products, both one-off and recurring/repeat supply (compression garments, positioning aids, consumables). The go-to-market combines physical branch visits with a digital ecosystem under the rehamigo brand: the rehamigo online shop (shop.rehamigo.de) for 24/7 ordering with nationwide delivery, and a mobile app for iOS/Android that supports online prescription upload and segmentation-specific workflows for end customers, nursing services, and care facilities. Differentiation rests on regional density, multi-channel convenience, and 30+ years of brand presence rather than proprietary technology or pricing innovation. Pricing is not publicly disclosed; commercial contact is conducted via a free central hotline (0800 number) and general inquiry email. GDPR-compliant data handling is self-attested. The company has no disclosed M&A, partnerships, leadership hires, or AI/ML capabilities in the source data.

Name

Reha-Team West

Legal name

Reha-Team West

Website

https://reha-team-west.de

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

251–500 employees

Short description

Reha-Team West is a German Sanitätshaus (medical supply retailer) headquartered in Krefeld, operating 17 branches across 10 cities in the Lower Rhine region. It supplies medical aids, mobility, orthopedics, compression, and homecare products to end consumers, care facilities, and nursing services via its rehamigo digital platform.

Ownership category

akta.pro rank

Product category

Medical Supply Retail

NAICS

Health and Personal Care Retailers (456)

SIC

Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842), Surgical & Medical Instruments & Apparatus (3841), Wholesale-Medical, Dental & Hospital Equipment & Supplies (5047)

akta.pro primary industry

Durable Medical Equipment (DME) Sales & Rentals (HSABAKAA)

akta.pro secondary industry

Durable Medical Equipment (DME) & Home Health Distribution (CRAOAHAF)

Keywords

• Medical supply retail
• Rehabilitation equipment
• Orthopedic products
• Homecare medical supplies
• Mobility aids

Headquarters

HQ city

Krefeld

HQ country

Germany

HQ region

Europe

Offices10 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Medical Aids and Sanitary Products Retail: Sale of medical aids including rollators, bandages, orthopedic supports, compression garments, homecare products, positioning aids, medical equipment, and rehabilitation technology through physical retail locations and e-commerce.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Reha-Team West operates a Sanitätshaus (medical supply retail) business selling medical aids, mobility equipment, orthopedic products, compression therapy items, homecare supplies, positioning and transfer aids, and rehabilitation technology through 17 physical branches across 10 locations in the Lower Rhine region of Germany. The rehamigo digital platform adds an e-commerce online shop and a mobile app with online prescription upload (Rezeptupload) functionality for 24/7 ordering by end customers, care facilities, and nursing services.

Product overview

Reha-Team West operates a dual-channel healthcare supply business consisting of 17 physical branches across the Niederrhein region (Duisburg, Düsseldorf, Grevenbroich, Herzogenrath, Jüchen, Krefeld, Mönchengladbach, Neuss, Tönisvorst, and Viersen) and a digital platform under the rehamigo brand. The digital ecosystem comprises the rehamigo Online Shop for 24/7 product ordering and the rehamigo App serving three user segments: healthcare facilities, care services, and end customers. The Online Rezeptupload feature enables digital prescription submission. Physical offerings center on rehabilitation technology (Rollatoren, Reha Technik), orthopedic products (Bandagen, Einlagen, Orthopädie), compression therapy, homecare equipment, medical technology, and home environment modifications. The company has served the region for over 30 years with a focus on accessible, needs-based medical supply.

Differentiator

Problem solved

Functional benefit

Products and services

• rehamigo Online Shop E-commerce platform offering medical supplies, rehabilitation equipment, and healthcare products available 24/7 for contactless and convenient ordering, serving end customers, care facilities, and nursing services across Germany.
• rehamigo Mobile App Mobile application for iOS and Android tailored to three user segments — facilities (Für Einrichtungen), nursing services (Für Pflegedienste), and end customers (Für Kunden) — to manage prescriptions, appointments, and medical supply orders digitally with GDPR-compliant data handling.
• Sanitätshaus / Medical Supply Store Service Traditional medical supply store service delivered through 17 physical branches across 10 cities (Duisburg, Düsseldorf, Grevenbroich, Herzogenrath, Jüchen, Krefeld, Mönchengladbach, Neuss, Tönisvorst, Viersen), providing personal service, expert consultation, fitting, and immediate product availability for medical aids and rehabilitation equipment.
• Rollatoren (Mobility Aids) Walking aids and rollators for enhanced mobility and quality of life, enabling safe navigation for shopping, visits to family and friends, and daily activities, for end customers and care facilities.
• Bandagen (Bandages and Supports) Support bandages for regeneration, prevention, and protection of overstrained or injured body parts, providing targeted help and lasting protection against further strain, for end customers and care facilities.
• Reha Technik (Rehabilitation Technology) Rehabilitation technology equipment and aids for recovery, mobility support, and daily living, targeted at end customers, care facilities, and nursing services.
• Orthopädie und Einlagen (Orthopedic Products and Custom Insoles) Orthopedic products, supplies, and custom orthotic insoles for foot support, correction, and rehabilitation, provided through the Sanitätshaus branches and the rehamigo Online Shop.
• Homecare (Home Healthcare Supplies) Home healthcare products and equipment for patient care at home, targeting end customers with home care needs, nursing services, and care facilities.
• Kompression (Compression Therapy Products) Compression therapy products for circulation support and medical treatment, sold through the Sanitätshaus branches and the rehamigo Online Shop.
• Wohnumfeld (Home Environment Adaptations) Home environment products and modifications to support daily living and accessibility, including aids for safer and more independent living at home.
• Medizintechnik (Medical Technology Devices) Medical technology devices and equipment for professional and home use, distributed to end customers, care facilities, and nursing services.
• Positionierungs- & Transferhilfsmittel (Positioning and Transfer Aids) Positioning and transfer aids for patient handling and comfort in care settings, sold to nursing services, care facilities, and end customers.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Emerging players

• Sanivita GmbH (Home Care Shop): Germany-based online retailer of homecare, mobility, and rehabilitation products. Comparable in product categories and digital-first model, representing the type of pure-play e-commerce competitor Reha-Team West faces in commoditized categories.
• Sanicare Versandapotheke: Large German online pharmacy and health product retailer extending into DME and homecare categories. Relevant as a digital-first competitor targeting the same prescription-based customer with national reach and scale advantages.

Direct peers

• ORTHEG eG: Cooperative association of independent Sanitätshäuser across Germany, providing group purchasing and shared services to member retailers. Highly relevant as a structural peer shaping the competitive environment in which mid-sized Sanitätshaus chains operate.
• Bock Sanitätshaus Fachgeschäft GmbH: Regional German Sanitätshaus chain offering comparable DME and orthotic products. Closely comparable in business model, scale, and customer segments, though typically concentrated in different Bundesländer.
• Storch & Beller GmbH & Co. KG (Sanitätshaus Aktuell): Major German Sanitätshaus retailer with a comparable multi-branch, multi-region footprint and similar product categories including mobility, orthopedics, and homecare. Both serve prescription-based Hilfsmittel customers through physical retail with growing digital channels.
• rehaVital Gesundheitsservice GmbH: One of Germany's largest Sanitätshaus chains, operating more than 80 branches nationwide. Directly comparable to Reha-Team West in core offerings (orthopedic aids, mobility, homecare, compression) and B2B/B2C customer mix, but at significantly greater geographic scale.

Broad incumbents

• medi GmbH & Co. KG: Major German manufacturer and distributor of medical compression therapy, orthopedics, and related products. Comparable product category overlap (compression, orthoses) but operates as a manufacturer/brand rather than a retail Sanitätshaus.
• MEDIQ Deutschland GmbH: Large-scale European provider of medical devices, home healthcare, and related services with a strong German footprint. Comparable in DME and homecare categories but operates at greater scale with broader institutional and clinical service lines.
• Ottobock SE & Co. KGaA: Global leader in orthopedic technology, prosthetics, and mobility aids headquartered in Germany. Comparable in mobility and rehabilitation product categories but operates at substantially greater scale and includes manufacturing and clinical service lines.

Others

• WEHA GmbH & Co. KG: Wholesale distributor of medical aids and Sanitätshaus supplies in Germany. Adjacent peer serving Sanitätshäuser as upstream suppliers, relevant as a channel partner and competitive reference for distribution model and product range.

Market position

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/reha-team-west

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reha-Team West