Capital Live Scan

What Capital Live Scan does

Capital Live Scan is a California-based, service-disabled veteran-owned Live Scan fingerprinting services company founded in 2005 by Jeff Schweig, a retired police officer. The company is headquartered in Sacramento and currently operates 35+ company-owned walk-in service locations across Northern, Central, and Southern California, and is part of a broader Biometrics4All Live Scan Network of 800+ affiliated service centers statewide. Capital Live Scan holds CA DOJ and FBI certifications, CalVECHS authorization, and BBB A+ accreditation, and is led by CEO Elizabeth Troxel, who brings 30+ years of criminal justice experience including prior roles as a CA DOJ latent print analyst and forensic investigator.

The company's core technology is certified electronic Live Scan fingerprint capture with direct electronic submission to the California Department of Justice and FBI for background check processing. Capital Live Scan offers three primary services: Walk-In Live Scan Fingerprinting at retail service centers (results typically returned within 48-72 hours), Mobile Live Scan (on-site fingerprinting dispatched to enterprise clients including schools, healthcare facilities, and government agencies), and Fingerprint Card Conversion (converting traditional FD-258 ink cards to electronic Live Scan submissions for out-of-state applicants, reducing processing time from 4-8 weeks to 2-3 days). Add-on services include passport photos, ink fingerprint cards, and notary services at select locations. The company has processed 1.5 million+ Live Scan transactions to date.

Capital Live Scan's business model is transaction-based, charging a rolling fee of $25-$38 per Live Scan fingerprinting transaction depending on location, with separate pass-through government fees charged by CA DOJ and FBI based on background check type. Revenue is generated through three channels: direct-to-consumer walk-in transactions, enterprise mobile on-site services for organizations requiring bulk fingerprinting, and a channel partner network of UPS Stores, Postal Annex locations, mail centers, and other local businesses. Customer segments include individuals requiring background checks for employment, licensing, immigration, or adoption, government agencies and licensing boards, healthcare organizations and staffing firms, educational institutions, nonprofits and community-based organizations, and out-of-state applicants.

Name

Capital Live Scan

Legal name

Capital Live Scan

Website

https://capitallivescan.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Capital Live Scan is a California-based service-disabled veteran-owned Live Scan fingerprinting services company operating 35+ walk-in locations and an 800+ partner network. It serves individuals, government agencies, healthcare providers, educational institutions, and nonprofits with DOJ/FBI-certified electronic background check fingerprinting.

Ownership category

akta.pro rank

Product category

Live Scan Fingerprinting Services

NAICS

Investigation and Personal Background Check Services (561611)

akta.pro primary industry

Fingerprinting & Biometric-Based Checks (BPACALAK)

akta.pro secondary industry

Identity, Address & Reference Verification (BPAKAEAJ)

Keywords

• Live scan fingerprinting
• Background check services
• Mobile fingerprinting
• Fingerprint card conversion
• Electronic fingerprint submission

Headquarters

HQ city

Sacramento

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Live Scan Transaction Fees (Rolling Fees): Capital Live Scan charges a rolling fee for each Live Scan fingerprinting transaction. Fees vary by location, ranging from $25 to $38 per transaction. This is the primary revenue stream from walk-in, mobile, and partner location services.
2. Partner Service Center Revenue Sharing: Service center partners (UPS Stores, mail centers, etc.) earn revenue on each transaction conducted at their location using Capital Live Scan equipment and branding. No upfront investment required from partners.
3. Fingerprint Card Conversion Service: Out-of-state applicants mail FD-258 fingerprint cards to Capital Live Scan, which converts them to Live Scan submissions for a fee, reducing processing time from 4-8 weeks to 2-3 days.
4. Government Fees Pass-Through: Separate government processing fees charged by CA DOJ and/or FBI are collected and passed through to the respective agencies. These fees vary based on the type of background check required.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels5 records

Core offering

Capital Live Scan provides electronic Live Scan fingerprinting services across California through walk-in service centers, mobile on-site deployments, and fingerprint card conversion for out-of-state applicants. The company captures fingerprints using DOJ- and FBI-certified electronic scanners and transmits submissions directly to state and federal agencies for background check processing, with results typically returned within 48-72 hours. Additional offerings include passport photos, traditional ink fingerprint cards, and notary services at select partner locations.

Product overview

Capital Live Scan is a service-disabled veteran-owned Live Scan fingerprinting provider operating a network of 35 company-owned locations and 800+ affiliated service centers across California. The company offers three core services: Walk-In Live Scan Fingerprinting (electronic fingerprinting at walk-in locations with no appointment required), Mobile Live Scan (on-site fingerprinting brought to organizations statewide), and Fingerprint Card Conversion (converting FD-258 ink cards to electronic Live Scan for out-of-state applicants). Additional add-on services include passport photos, ink fingerprint cards, and notary services at select locations. The company processes submissions to California DOJ and FBI for background check compliance, serving individuals, government agencies, healthcare organizations, educational institutions, nonprofits, and businesses.

Differentiator

Problem solved

Functional benefit

Products and services

• Walk-In Live Scan Fingerprinting Electronic fingerprint scanning service at 35+ walk-in locations across California, processing DOJ and FBI background checks with results typically returned within 48-72 hours. No appointment required at most locations. Sacramento rolling fee: $25; rates vary by location ($25-$38) and government fees apply separately.
• Mobile Live Scan On-site Live Scan fingerprinting service that dispatches certified technicians with self-contained equipment to client locations across California. Targets schools, healthcare facilities, government agencies, hiring events, and businesses for bulk fingerprinting. Rolling fee starts at $26 per applicant, with minimums of 15 applicants in Sacramento region and 25 outside, no travel or setup fees, and bulk pricing available.
• Fingerprint Card Conversion (FD-258) Service that converts traditional FD-258 ink fingerprint cards to electronic Live Scan submissions for out-of-state applicants. Cards are mailed to Capital Live Scan and converted to Live Scan within 2 business days of receipt, with CA DOJ/FBI responses typically returned within 48-72 hours, reducing processing time from 4-8 weeks to 2-3 days.
• Passport Photos Digital and printed passport and ID photo services available at select walk-in locations for $15 per set, offered as an add-on to Live Scan fingerprinting visits.
• Ink Fingerprint Cards (FD-258) Traditional ink fingerprint card capture service available at select locations for applicants who require hard-card submissions, priced at $26 per card, offered alongside electronic Live Scan fingerprinting.
• Notary Services Notary services available at select partner locations alongside Live Scan fingerprinting services for customers needing both fingerprinting and document certification in a single visit.

Quantifiable outcome

• Results typically returned within 48-72 hours (vs. 4-8 weeks for traditional out-of-state card processing)
• +1 more outcomes

Named customers6 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and minor.

• UPS StorescoreChannel Partner/ Reseller/ DistributorUPS Store locations serve as authorized Capital Live Scan service centers, offering walk-in Live Scan fingerprinting with no appointment needed. Partners use official Capital Live Scan technology and trained staff with no setup costs, earning revenue on each transaction.
• Postal AnnexcoreChannel Partner/ Reseller/ DistributorPostal Annex locations are authorized Capital Live Scan service centers providing DOJ/FBI compliant Live Scan fingerprinting services to local communities.
• Mail Centers (Mail Max, Mail N More, Mail & More, Mail Biz Etc.)coreChannel Partner/ Reseller/ DistributorIndependent mail and shipping centers serve as Capital Live Scan fingerprinting locations, expanding coverage in local communities with no upfront investment required.
• Insurance AgenciesminorChannel Partner/ Reseller/ DistributorInsurance agencies can add Live Scan fingerprinting services to their business offerings, creating additional revenue streams for their operations.
• Security Guard OrganizationsminorChannel Partner/ Reseller/ DistributorSecurity guard organizations benefit from on-site mobile fingerprinting services for employee and contractor background checks.
• CCW - Firearms Training FacilitiesminorChannel Partner/ Reseller/ DistributorFirearms training facilities require background checks for concealed carry weapon permits and can offer Live Scan services on-site.
• Visions In Education (CalNorth)coreStrategic or Co-development PartnerMulti-year partnership providing Live Scan fingerprinting services for staff and volunteers across the state. Mobile team deployment enables convenient on-site processing.
• SMUD (Sacramento Municipal Utility District)coreStrategic or Co-development PartnerPartnership for mobile Live Scan fingerprinting of all new hires, streamlining SMUD's onboarding process with on-site service.
• California Department of InsurancecoreStrategic or Co-development PartnerStatewide partnership providing Live Scan fingerprinting for all Department of Insurance employees and licensees, ensuring compliant background checks across California.
• Aya HealthcareminorStrategic or Co-development PartnerFingerprint card conversion services for traveling nurses and healthcare professionals requiring California background checks.
• TelecareminorStrategic or Co-development PartnerHealthcare background check services for behavioral health staff screening and compliance.
• AmergisminorStrategic or Co-development PartnerHealthcare staffing fingerprinting and background check services supporting healthcare workforce compliance.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• IdentoGO (IDEMIA): Operated by IDEMIA, IdentoGO is the largest nationwide Live Scan and electronic fingerprinting network with thousands of enrollment locations across all U.S. states. Directly comparable to Capital Live Scan in core fingerprinting service, but vastly larger scale and national footprint.
• Sterling (Sterling Check): Large background screening and identity services provider offering fingerprint-based background checks as part of an end-to-end hiring compliance suite. Comparable in serving employer-driven background check demand, but operates as a broad incumbent rather than a fingerprinting specialist.

Direct peers

• Fieldprint: National electronic fingerprinting and biometric identity service provider operating scheduled appointment locations and on-site services for background checks. Closely comparable to Capital Live Scan in service model, customer segments (employers, licensing agencies), and biometric submission workflow.
• Certifix Livescan: California-based Live Scan fingerprinting network with multiple partner locations offering DOJ-compliant electronic fingerprinting. Direct regional competitor with similar walk-in service model and partner/franchise structure.
• Accurate Biometrics: Chicago-based Live Scan and mobile fingerprinting provider serving employers, licensing boards, and government agencies. Comparable to Capital Live Scan in electronic fingerprint capture, mobile service offerings, and background check compliance focus.
• Biometrics4All: California Live Scan network operator of which Capital Live Scan is the largest service-disabled veteran-owned provider within the network. Comparable in DOJ-certified electronic fingerprinting services and partner-location model across California.
• National Background Check: Provider of fingerprint-based background checks and identity verification services for employment, licensing, and volunteer screening. Comparable to Capital Live Scan in B2B background check services and biometric capture workflow.

Emerging players

• FingerCheck: Biometric workforce management platform combining fingerprint authentication with time-and-attendance and background screening. Comparable to Capital Live Scan in biometric identity capture but emerging in technology-enabled alternatives to physical enrollment.
• Checkr: Technology-driven background check platform serving employers with digital screening workflows. Comparable to Capital Live Scan in serving employer background check demand, but represents the digital-first disruption that could erode traditional fingerprinting volumes.

Regional players

• Quick Live Scan: California-focused Live Scan provider with multiple walk-in and mobile locations serving background check applicants. Comparable to Capital Live Scan in service offering and regional California footprint, though smaller scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/capitallivescan
• LinkedInlinkedin.com/company/capital-live-scan
• Instagraminstagram.com/capitallivescan
• Xx.com/capitallivescan

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Capital Live Scan