What Pronep Life Care does

Pronep Life Care is a Brazilian home healthcare services company founded in 1992/1993 in Rio de Janeiro, operating as a wholly-owned subsidiary of Sodexo Group since the 2018 acquisition. It is a pioneer in home care (atenção domiciliar) in Brazil and the first home care provider in the country to receive Joint Commission International (JCI) accreditation. The company delivers services across three Brazilian states — Rio de Janeiro, São Paulo, and Espírito Santo — through a portfolio of five branded service lines: Pronep CARE (continuous home hospitalization), Pronep CLINIC (home assistance including wound care and medication administration), Pronep HOME (health promotion and disease prevention), Pronep ONCO (oncology care for immunocompromised patients), and Pronep NEFRO (home dialysis), supplemented by a COVID-19 home Remdesivir service and the Sodexo-provided Apoio Pass patient support program.

Pronep's service delivery rests on an integrated data platform supporting indicator-based management, continuous quality improvement, remote patient monitoring, and teleconsultation aligned with Ministry of Health guidelines. Multidisciplinary clinical teams — including nurses, physiotherapists, speech therapists, occupational therapists, psychologists, and nutritionists — are dispatched for in-home care, with a 24/7 centralized contact center (0800 677 6637) coordinating intake. Internal IT infrastructure reportedly supports 450+ collaborators across units.

The business model is professional services / managed services: quote-based pricing billed either through contracted health insurance operators (operadoras) or via direct payment from patients and families. Go-to-market is hybrid, combining B2B enterprise sales to hospitals and insurance operators with direct-to-consumer access through the patient guide, contact center, and digital channels (blog, Instagram, Facebook, LinkedIn). Pronep has cared for more than 35,000 lives over its history, with patient volume growing 45% between September 2019 and August 2020, and has stated plans for a 10%+ workforce expansion to support continued demand growth.

Name

Pronep Life Care

Legal name

Pronep Life Care

Website

https://pronep.com.br

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

101–250 employees

Short description

Pronep Life Care is a Brazilian home healthcare services provider and pioneer in domestic home care, delivering hospitalization, clinical, oncology, dialysis, and health-promotion services across Rio de Janeiro, São Paulo, and Espírito Santo as a subsidiary of Sodexo Group.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Medicare-Certified Skilled Nursing Visits (RN/LPN) (HSABACAA)

akta.pro secondary industries

Live-In Care (Single Caregiver, 24-Hour Presence) (HSABAHAB), Skilled Home Health Aide Services (HHA/CNA under Skilled Plan of Care) (HLADAFAF)

Keywords

• Home care services
• Domiciliary healthcare
• Home hospitalization
• Specialized nursing care
• Patient home care

Headquarters

HQ city

Rio De Janeiro

HQ country

Brazil

HQ region

Latin America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Home Care Services: Comprehensive domiciliary care services including specialized hospitalization, rehabilitation, multidisciplinary team assistance, wound care, medication administration, and palliative care. Services provided in patient's home based on individual and family needs.
2. Specialized Care Programs: Specialized programs including Pronep CARE (continuous hospitalization), Pronep CLINIC (wound treatment and medication administration), Pronep HOME (health promotion), Pronep ONCO (immunocompromised patient support), and Pronep NEFRO (dialysis solutions)

Go-to-market motion3 records

Distribution channels3 records

Marketing channels5 records

Core offering

Pronep Life Care provides comprehensive home-based healthcare (atenção domiciliar) services in Brazil, including home hospitalization, multidisciplinary clinical assistance, wound care, medication administration, palliative care, oncology support, and home dialysis. Services are delivered through specialized clinical teams (nurses, physiotherapists, speech therapists, nutritionists, doctors) visiting patients in their homes across Rio de Janeiro, São Paulo, and Espírito Santo.

Product overview

Pronep Life Care is a pioneer in home care (atenção domiciliar) services in Brazil, operating as part of the Sodexo group. The company offers a comprehensive portfolio of home healthcare services organized into distinct service lines: Pronep CARE provides continuous home hospitalization with specialized teams; Pronep CLINIC offers home assistance including wound treatment and medication administration; Pronep HOME focuses on health promotion, monitoring, and disease prevention; Pronep ONCO delivers oncology care for immunocompromised patients; and Pronep NEFRO provides dialysis solutions. Additional specialized services include PronepONCOHome and PronepNEFRO for cancer and renal patients, Pronep Covid for Remdesivir treatment, and the Apoio Pass support program. The company serves hospitals, health insurance operators, and patients across Rio de Janeiro, São Paulo, and Vitória.

Differentiator

Problem solved

Functional benefit

Brands

• Pronep CARE: Internação Domiciliar: cuidado contínuo com equipe especializada.
• Pronep CLINIC
• Pronep HOME
• Pronep ONCO
• Pronep NEFRO

Products and services

• Pronep CARE Home hospitalization (Internação Domiciliar) service providing continuous care with a specialized multidisciplinary team for patients requiring ongoing home-based care. Targeted at patients needing extended clinical support in their homes.
• Pronep CLINIC Home assistance (Assistência Domiciliar) service with a specialized team providing support to patients, including wound treatment, medication administration, and other clinical procedures. Targeted at patients needing intermittent clinical interventions at home.
• Pronep HOME Health promotion service focusing on healthy habits, monitoring, and disease prevention at home. Targeted at individuals seeking preventive care and lifestyle management support.
• Pronep ONCO Oncology care service providing support and care for immunocompromised patients in the comfort of their own home. Targeted at cancer patients needing specialized oncology care outside of a hospital setting.
• Pronep NEFRO Dialysis solutions package (pacote de soluções dialíticas) for patients requiring renal care at home. Targeted at patients needing dialysis treatment delivered in their home.
• Pronep Covid – Remdesivir COVID-19 treatment service offering Remdesivir antiviral administration at home. Targeted at COVID-19 patients requiring antiviral therapy in a home setting.
• Apoio Pass Sodexo program offering free assistance for financial, psychological, legal, and social matters for patients and their families. Targeted at patients needing supplementary non-clinical support services.

Quantifiable outcome

• 45% increase in patient volume between September 2019 and August 2020
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered minor and core.

• CriamigosminorStrategic or Co-development Partner · 1 December 2020Partnership with Criamigos to produce and customize plush toys for pediatric patients in home care. The toys are customized to reflect each child's health condition (gastrostomy tubes, tracheostomy) to provide comfort and belonging during treatment.
• Med FlexminorOthers · 1 December 2020Supplier partner that donated materials (tubes) necessary for adapting plush toys to match pediatric patients' health conditions like gastrostomy and tracheostomy.
• Sodexo GroupcoreOthers · 1 January 2018Sodexo Group, the world's largest quality of life services company, acquired Pronep in 2018. Pronep operates as a brand under Sodexo, leveraging the parent's global expertise in services and quality of life. The partnership provides operational scale, global best practices, and corporate support infrastructure.

Scale indicators8 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Hapvida: One of Brazil's largest vertically integrated health plan and provider operators, with an in-house home care and home hospitalization arm serving its insured base — comparable to Pronep as a payer-aligned home care provider, though embedded within a much broader insurance/hospital portfolio.
• DASA (Diagnósticos da América): Brazil's largest diagnostics and integrated healthcare network with adjacent home-based health services. Comparable as a large Brazilian healthcare incumbent that increasingly bundles home care into its broader service portfolio.
• Sodexo Healthcare (Parent Division): Global quality-of-life services division of Sodexo Group, Pronep's parent company, with healthcare facility management and patient experience services worldwide — comparable as the broader corporate umbrella defining Pronep's resources, standards, and strategic priorities.

Direct peers

• Hospital Israelita Albert Einstein: Brazilian tertiary hospital system that operates a dedicated home care program ('Einstein no Lar') offering home hospitalization, nursing, and multidisciplinary care to discharged patients and the elderly — directly comparable to Pronep CARE's continuous home hospitalization model in the same Brazilian market.
• Hospital Sírio-Libanês: Leading São Paulo-based hospital that runs a home care service line delivering post-acute, palliative, and chronic disease management to patients at home — a closely comparable high-acuity home health offering competing in the same Southeast Brazilian geography as Pronep.
• LHC Group: US home health, hospice, and home-based care provider operating across multiple states with hospital and health plan partnerships — closely mirrors Pronep's enterprise sales motion to hospitals and payers for skilled home health services.
• Encompass Health: US operator of inpatient rehabilitation hospitals and a home health and hospice segment — comparable to Pronep in providing post-acute and skilled clinical care in non-hospital settings across a multi-state footprint with multidisciplinary clinical teams.
• DaVita: Global dialysis provider with a substantial home dialysis (home hemodialysis and peritoneal dialysis) business — directly comparable to Pronep NEFRO's specialized in-home dialysis solutions and to the broader clinical home care delivery model Pronep has built.
• Amedisys: US home health and hospice operator delivering skilled nursing, therapy, and chronic disease management at home — directly comparable to Pronep CARE/CLINIC as a multi-state, multidisciplinary home health services business, though in the US payer system.
• Option Care Health: US leader in home and alternate-site infusion services, including home specialty pharmacy and clinical home nursing — comparable to Pronep's high-acuity specialty services (Pronep Covid Remdesivir, ONCO, NEFRO) where complex clinical therapy is delivered at home under payer contracts.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Instagraminstagram.com/pronep
• Xx.com/proneplifecare
• Facebookfacebook.com/PronepLifeCare
• LinkedInlinkedin.com/company/proneplifecare

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pronep Life Care