iWay

What iWay does

iWay (Công ty Cổ phần Giải Pháp Thông Tin) is a Vietnamese open-source IT solutions provider founded on April 28, 2004, headquartered in Hanoi with a representative office in Ho Chi Minh City. The company builds, integrates, and supports open-source email, collaboration, and infrastructure software for Vietnamese enterprises, banks, government organizations, and increasingly SMEs, positioning itself around local data sovereignty compliance under Vietnam's 2024 Data Law and the National Data Law effective July 2025.

The product portfolio centers on Email+ (proprietary secure email and collaboration software with on-premise and cloud variants, copyright-registered in July 2023) built on the open-source Zimbra platform, extended with Zextras Suite capabilities for backup, mobile sync, 2FA, and admin delegation. iWay also distributes SUSE Linux infrastructure (since April 2024), offers Email Security Gateway and EnterpriseDB database solutions, and has expanded into marketing automation with Sendnow (launched August 2024, built on Mautic), bulk email delivery via IPOST and the new MailBridge alliance with Hilo and Clearsky (announced November 2025), plus a MyGPT-powered GenAI chatbot for customer support. Expert professional services (consulting, migration, training, maintenance) layer on top of the product stack.

iWay generates revenue primarily through recurring subscriptions on Email+, Zextras Suite, Sendnow, and SUSE distribution, supplemented by professional services engagements. GTM combines direct enterprise sales for large organizations, channel partnerships (SMB DX Club, Nhân Hòa for Sendnow, Zextras and SUSE as upstream vendors), and ecosystem participation through its co-founding role in VFOSSA since 2011. Pricing is quote-based for enterprise deployments, with promotional subscription tiers for Sendnow. The company operates domestically with no disclosed funding, parent entity, or listed status.

Name

iWay

Legal name

Công ty Cổ phần Giải Pháp Thông Tin

Website

https://iwayvietnam.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

11–50 employees

Short description

iWay is a Vietnamese open-source IT solutions provider founded in 2004, delivering email, collaboration, infrastructure, and marketing automation software to Vietnamese enterprises, banks, government bodies, and SMEs, with a focus on local data sovereignty compliance.

Ownership category

akta.pro rank

Product category

Email and Collaboration Software

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

ESB & Enterprise Messaging Middleware (HDAEAIAC)

akta.pro secondary industry

API-Led Integration Middleware (Integration Gateways) (HDAEACAL)

Keywords

• Open-source email solutions
• Email collaboration platforms
• Email marketing automation
• Data sovereignty compliance
• Open-source IT services

Headquarters

HQ city

Hanoi

HQ country

Vietnam

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Email and Collaboration Solutions: Revenue from Zimbra email platform deployment, Zextras Suite extensions, and proprietary Email+ solutions. Includes on-premise and cloud deployment options with professional services for implementation, customization, training, and maintenance.
2. Email Marketing (Sendnow): Marketing Automation and Email Marketing services based on Mautic platform. Revenue likely from subscription plans with various tiers based on features and volume.
3. Expert Services: Professional consulting services including security consulting, system implementation, migration, warranty and maintenance for email systems and IT infrastructure.
4. SUSE Linux Solutions: Distribution and support services for SUSE Linux Enterprise Server, SUSE Rancher, SUSE OpenStack Cloud, and related open-source infrastructure solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

iWay is a Vietnamese open-source IT solutions provider delivering the Email+ secure email and collaboration platform (on-premise and cloud, built on Zimbra with Zextras Suite extensions), the Sendnow email marketing and marketing automation platform (built on Mautic), bulk email delivery services (IPOST and MailBridge), SUSE Linux infrastructure, EnterpriseDB, and an Email Security Gateway. Offerings are bundled with expert professional services for implementation, customization, migration, training, and maintenance, positioning iWay as a data sovereignty-compliant local alternative to foreign SaaS providers for Vietnamese enterprises.

Product overview

iWay operates as a provider of open-source email and collaboration solutions for the Vietnamese market, with a portfolio spanning core email products, advanced add-on modules, marketing automation, and professional services. The core product is Email+ (available as on-premise and cloud variants), built on the Zimbra open-source email platform with additional Zextras Suite extensions for enterprise features. iWay also offers Sendnow, a Vietnamese-localized Email Marketing/Automation platform built on Mautic, alongside bulk email delivery services (EMD/IPOST and MailBridge), SUSE Linux solutions, EnterpriseDB database solutions, Email Security Gateway, and expert professional services. The company positions itself around data sovereignty, providing Vietnamese organizations with locally hosted alternatives to foreign SaaS platforms.

Differentiator

Problem solved

Functional benefit

Brands

• Sendnow: Giải pháp Email Marketing dành riêng cho thị trường Việt Nam, ra mắt ngày 01/8/2024, được phát triển dựa trên nền tảng Marketing Automation nguồn mở Mautic
• Email+
• IPOST
• MailBridge

Products and services

• Email+ On Premise iWay's proprietary secure email and collaboration platform deployed on customer infrastructure, providing email, calendar, document collaboration, chat, video conferencing, and mobile platform support with full data sovereignty.
• Email+ On Cloud Cloud-hosted deployment of iWay's Email+ secure email and collaboration software, providing managed infrastructure for organizations preferring cloud-based email services.
• Zextras Suite Native extension for Zimbra email platform adding advanced enterprise features including real-time backup/restore, multi-storage, mobile/Outlook sync, SAML/2FA authentication, admin delegation, Zextras Drive, and Docs.
• Sendnow Vietnamese-localized Email Marketing and Marketing Automation platform built on Mautic, offering automated email campaigns, customer segmentation, lead nurturing, drag-and-drop design, landing pages, and integrated bulk email delivery for Vietnamese businesses.
• IPOST (Email Mass Delivery) Bulk email delivery service integrated with Sendnow that ensures high-volume emails reach recipient inboxes with bounce management and spam reduction, optimized for Vietnamese email deliverability.
• MailBridge 'Make in Vietnam' bulk email distribution service developed jointly by iWay, Hilo, and Clearsky, helping Vietnamese organizations comply with the Vietnam Data Law by keeping all email data within Vietnam's territory.
• SUSE Linux Solutions Distribution, support, and implementation services for SUSE Linux infrastructure, including SUSE Linux Enterprise Server, SUSE Rancher, RKE2, SUSE OpenStack Cloud, SUSE Enterprise Storage, and NeuVector security tools for Vietnamese enterprises.
• Email Security Gateway Email security gateway solution for protecting organizational email systems from spam, malware, phishing, and other email-borne threats.
• Expert Services (Dịch Vụ Chuyên Gia) Professional services including consulting, system customization, installation, training, migration, warranty, and maintenance for Zimbra, Email+, and other open-source solutions.
• EnterpriseDB Solutions Official EnterpriseDB partnership providing advanced database management systems with intelligent, stable, and highly secure database solutions featuring access control, data encryption, and authentication for Vietnamese organizations.

Quantifiable outcome

• 20 years of continuous operation as open-source pioneer in Vietnam
• +1 more outcomes

Named customers1 record

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability6 records

Feature4 records

Partnerships

Six partnerships are on record, tiered strategic, key and core.

• Hilo and ClearskystrategicStrategic or Co-development Partner · 24 November 2025Three-way strategic alliance announced November 2025 to build MailBridge, a 'Make in Vietnam' bulk email distribution product. Addresses Vietnam's National Data Law compliance requirements for organizations sending mass digital communications.
• SMB DX ClubkeyGTM or Marketing Partner · 1 August 2024iWay became member of SMB DX Club (Digital Transformation Club for SMEs) on August 1, 2024. Club founded and operated by HCA (Ho Chi Minh City Computer Association). Aims to connect 100+ technology enterprises and experts to support SME digital transformation by 2030.
• Nhân Hòa (Nhan Hoa)keyStrategic or Co-development Partner · 24 July 2024Strategic partnership announced July 24, 2024 to co-develop and launch Sendnow Email Marketing solution. Nhân Hòa provides infrastructure and operational support while iWay contributes open-source expertise and product development. Sendnow officially launched August 1, 2024 as a 'Make in Vietnam' solution.
• SUSEkeyTechnology or Integration · 16 April 2024Official SUSE partnership established April 16, 2024. iWay distributes SUSE Linux Enterprise Server, SUSE Linux Enterprise Server for SAP Applications, SUSE Rancher, RKE2, SUSE OpenStack Cloud, SUSE Enterprise Storage, and NeuVector security products in Vietnam. Supports digital transformation with open-source infrastructure solutions.
• Zextras SrlcoreTechnology or Integration · 12 November 2020iWay became the first Zextras partner in Vietnam on November 12, 2020. Zextras is the second largest contributor to Zimbra open-source email platform globally and the largest Zimbra integrator in Europe. Partnership provides Vietnamese customers with Zextras Suite features including real-time backup, multi-storage, mobile sync, and advanced security.
• VFOSSA (Vietnam Free and Open Source Software Association)coreStrategic or Co-development Partner · 1 January 2011iWay co-founded VFOSSA in 2011 along with 6 other companies. CEO Trương Anh Tuấn serves as Founder and Vice President. VFOSSA promotes open-source software adoption in Vietnam through advocacy, events (SFD), and policy consultation.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• IceWarp: Vendor of email and team-communication software (IceWarp Cloud) with on-premise and cloud delivery, competing head-on with Zimbra-based stacks in mid-market and enterprise. Comparable in offering (email + collaboration + mobile sync + 2FA) and in selling to organizations seeking alternatives to Microsoft 365.
• Nhân Hòa Software: Vietnamese hosting, VPS, email and server provider that is iWay's strategic partner for distributing Sendnow and co-developing Email Marketing solutions. Overlapping target market (Vietnamese SMEs needing local email and hosting infrastructure) and similar positioning around data sovereignty make it the most directly comparable peer.
• Open-Xchange: Provider of open-source email and collaboration platforms (OX App Suite, Dovecot) used by ISPs, telcos, and hosting providers globally. Highly comparable to iWay in product category (open-source email/collaboration), though Open-Xchange sells to operators worldwide rather than focusing on a single domestic market.

Broad incumbents

• FPT Software: Vietnam's largest IT services and system integration company, with deep enterprise/government relationships across email, collaboration, and digital transformation. Competes with iWay for the same Vietnamese enterprise IT modernization budget but at much larger scale and broader service scope.
• VNG Corporation: Vietnamese technology conglomerate spanning cloud, AI, and digital services with significant domestic enterprise footprint. Competes for the same Vietnamese enterprise IT wallet as iWay but at vastly broader scale (Zalo, VNG Cloud) and is a likely long-term competitor for data-sovereignty-driven deals.

Others

• Synacor (Zimbra): U.S.-based parent and operator of the Zimbra open-source email platform on which iWay's entire Email+ and Zextras business is built. Strategic ecosystem participant — Zimbra's roadmap directly determines what iWay can sell in Vietnam.
• Zextras: European developer of Zextras Suite, the native extension to Zimbra that iWay distributes in Vietnam. Technically a supplier/partner rather than competitor, but Zextras is the closest ecosystem peer — both firms build their business on the same open-source Zimbra platform.

Regional players

• Vinahost: Major Vietnamese hosting, server, and email provider that overlaps with iWay in serving local SMEs and enterprises needing Vietnamese-hosted email and infrastructure. Regional direct overlap in customer base and similar local-sovereignty positioning.

Emerging players

• Kopano: Open-source groupware and collaboration vendor offering an alternative to Zimbra, Microsoft, and Google in the European mid-market. Comparable in technology stack and target buyer (organizations seeking open-source email/collaboration) though smaller scale and EMEA-focused.
• Atmail: Email and collaboration platform provider (Cloud, On-Prem) targeting ISPs, hosting providers, and enterprises, with a comparable open-source-friendly delivery model to iWay. Smaller and more niche, but directly overlapping in product category.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/iwayvietnam
• Xx.com/iwayvietnam
• LinkedInlinkedin.com/company/iway-vietnam

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iWay