MEDIX-CARE

What MEDIX-CARE does

MEDIX-CARE GmbH, headquartered in Hildesheim, Germany, develops and sells a cloud-based digital healthcare platform that connects hospital patients and clinical staff across the continuum of care. The platform comprises five purpose-built software modules — Journi (patient engagement on personal devices from pre-admission through post-discharge), Link (bedside infotainment and clinical connectivity on managed devices), Nutrio (digital meal ordering and dietary management), VicoCare (telehealth video communication), and ClinXIdent (contactless visitor registration and COVID-19/corona test management) — delivered via HTML5-compatible applications running on patients' personal smartphones, medical-grade Android tablets, bedside smart terminals, healthcare TVs, and mobile carts. The platform integrates with hospital information systems (notably HiX), clinical communications (Ascom Myco), food-service systems (Cullicard), and building automation (Bacnet/JohnsonControl).

The business is operated under the Ondamedia technology group, which has more than 20 years of healthcare digitization experience and 18,000+ active installations generating 15,000+ transactions per day. Under the MEDIX-CARE brand the company reports 130+ connected hospitals, 40,500+ installed devices, 37,000+ weekly transactions and 2,100+ patient applications. Named deployments include Erasmus MC (Netherlands, 900 tablets and 600 TVs), Helios Klinikum Hildesheim (Germany, 600 tablets plus BYOD and ClinXIdent), Radboudumc (Netherlands), Universitäre Altersmedizin Felix Platter (Switzerland), and International Medical Center (Saudi Arabia), as well as the broader Helios hospital group (89 hospitals).

MEDIX-CARE generates revenue through enterprise B2B contracts combining recurring platform software subscriptions with bundled hardware sales (tablets, terminals, TVs, carts) and professional/managed services delivered through exclusive channel partners — Hospedia UK and SPIE Healthcare Netherlands — and approved system integrators. Hospitals can also generate incremental revenue by upselling patient entertainment bundles and on-platform advertising to patients, positioning MEDIX-CARE as a financial as well as clinical tool. Pricing is quote-based with multi-year enterprise contracts. The company operates in Germany, the Netherlands, Switzerland, the UK, Saudi Arabia, the USA, and South Africa, and is led by CEO Giampaolo Scoca.

Name

MEDIX-CARE

Legal name

MEDIX-CARE GmbH

Website

https://medix-care.com

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

MEDIX-CARE GmbH, based in Hildesheim, Germany, sells a cloud-based patient engagement platform — comprising Journi, Link, Nutrio, VicoCare, and ClinXIdent modules plus medical-grade hardware — to 130+ hospitals across Europe, the Middle East, the USA, and South Africa via enterprise sales and channel partners Hospedia UK and SPIE Netherlands.

Ownership category

akta.pro rank

Product category

Digital Healthcare Patient Engagement Platform

SIC

Services-Health Services (8000)

akta.pro primary industry

Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

Keywords

• Patient engagement platform
• Digital healthcare solutions
• Hospital infotainment software
• Clinical workflow software
• Point-of-care connectivity

Headquarters

HQ city

Hildesheim

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Supply Chain, Operations, Marketing or Sales

Revenue model

1. Platform Software Licensing & Subscriptions: The MEDIX-CARE platform is licensed to hospitals on a subscription or recurring basis, delivering patient engagement, infotainment, clinical connectivity, and dietary management software modules. Revenue is generated through recurring software fees bundled with managed services delivered via channel partners.
2. Healthcare Hardware Sales: Sale of medical-grade hardware including bedside smart terminals, healthcare tablets, mobile carts, and healthcare TVs. Hardware is bundled with the platform software. The company offers rental and loan options for tablets as part of device management.
3. Professional & Managed Services: Channel partners (e.g., Hospedia, SPIE) provide professional services including content aggregation, yield management, and first-line support to hospitals. MEDIX-CARE provides implementation, integration, and system configuration services through its own technical team and approved system integrators.
4. Patient Entertainment Upsell & Advertising: Hospitals can package and up-sell patient entertainment bundles to generate extra revenues and promote local products and services through full-screen or banner advertisements, creating new revenue streams for hospital customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

MEDIX-CARE provides a cloud-based digital healthcare platform that connects personal mobile devices and managed medical-grade hardware (smart bedside terminals, Android tablets, mobile carts, healthcare TVs) at the point of care. The platform delivers five software modules — Journi, Link, Nutrio, VicoCare, and ClinXIdent — covering patient engagement, bedside infotainment, meal ordering, telehealth video communication, and contactless visitor registration, integrated with hospital information systems and EMRs. It serves 130+ hospitals globally with 40,500+ installed devices and 37,000+ weekly transactions.

Product overview

MEDIX-CARE is a unified digital healthcare platform that combines a core software platform with specialized modules (Journi, Link, ClinXIdent, Nutrio, VicoCare) and complementary hardware (Smart Terminals, Healthcare Tablets, Mobile Carts, Healthcare TV, Personal Devices). The platform empowers patients throughout their care journey by connecting personal mobile devices and managed healthcare hardware at the Point of Care. Key modules include: Journi for pre-registration and ongoing patient engagement on personal devices; Link for bedside infotainment and clinical connectivity on managed devices; ClinXIdent for contactless visitor registration and COVID-19/corona test management; Nutrio for food ordering and dietary management; and VicoCare for telehealth video communication. The platform integrates with hospital information systems (HiX), clinical communication tools (Ascom Myco), building automation (Bacnet/JohnsonControl), and food service systems (Cullicard). The company serves 130+ hospitals with 40,500+ installed devices handling 37,000+ weekly transactions.

Differentiator

Problem solved

Functional benefit

Products and services

• Journi Patient engagement and connectivity application accessible on personal mobile devices, enabling patients to engage with their care journey before, during, and after hospital stay. Includes pre-registration checklists, care team connection, documentation exchange, educational content, and wayfinding. Designed for hospital inpatients and outpatients across the care continuum.
• Link Infotainment communication and education solution for personal and managed healthcare devices at the point of care. Delivers television, movies, radio, internet, email, games, health information, messaging to healthcare team, service requests, and patient feedback. Includes BYOD capability and secure managed tablet mode. Targets hospital inpatients and clinical staff at the bedside.
• ClinXIdent Digital contactless solution for visitor registration, COVID-19 health screening, and corona testing management. Enables QR code registration, appointment booking, test execution tracking, and contact tracing through a single digital system. Targets hospitals, test centers, and corporate sites needing compliant visitor and infection-control workflows.
• Nutrio Complete food ordering, nutritional information, and dietary management solution for hospitals. Enables patients to order meals digitally with dietary restrictions automatically considered. Integrates with hospital meal systems (e.g., Cullicard). Targets hospital inpatients and food service operations.
• VicoCare Telehealth video communication solution enabling advanced video calls and telehealth conferencing on personal or managed healthcare devices. Supports communication between patients, family, friends, and medical staff. Targets hospital inpatients, their families, and clinical care teams.
• Smart Terminals Bedside terminals providing an interactive user interface enabling patient and clinical connectivity. Medical-grade devices installed at the point of care. Targets hospitals seeking managed bedside hardware.
• Healthcare Tablets Managed tablet solutions providing patient engagement throughout the patient journey. Security-locked Android tablets designed for hospital environments with protection against bacteria, dropping, bumping, and liquid spills. Support both portrait and landscape mode with automatic charging on docking. Available with rental and loan options. Targets hospitals deploying managed bedside devices.
• Mobile Carts Light and versatile medical carts designed for tablet computing needs in modern healthcare environments. Provides mobile access to the MEDIX-CARE platform throughout hospital facilities. Targets hospitals seeking mobile clinical workstations.
• Healthcare TV Smart TVs configured to operate via bedside remote control or from patients' own mobile devices. Enables TV entertainment content delivery through the MEDIX-CARE platform. Targets hospital rooms seeking entertainment infrastructure.
• Personal Devices (BYOD) Bring Your Own Device solution allowing patients to connect personal smartphones, tablets, or laptops to hospital applications via WiFi. HTML5-compatible interface with TV applications, messaging to healthcare team, service requests, and patient feedback. Does not lock patient devices. Targets hospitals wanting to extend their platform to patient-owned devices without device provisioning.

Quantifiable outcome

• 130+ hospitals connected globally
• +8 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature9 records

Partnerships

Five partnerships are on record, tiered minor, core and flagship.

• UMBminorChannel Partner/ Reseller/ Distributor · 22 October 2024Swiss technology partner that hosted MEDIX-CARE at their stand at IFAS 2024 (Zürich, October 22-24, 2024). UMB facilitated market engagement and customer conversations at the event.
• SPIE NederlandcoreChannel Partner/ Reseller/ Distributor · 10 April 2024Partner SPIE Nederland exhibited MEDIX-CARE at the Zorg & ict 2024 trade fair in the Netherlands (April 2024). SPIE Nederland supports deployment and professional services for MEDIX-CARE in the Dutch healthcare market.
• SPIE Healthcare NetherlandscoreChannel Partner/ Reseller/ Distributor · 1 January 2021Partnership for deployment of MEDIX-CARE in the Netherlands. SPIE Healthcare Netherlands was awarded BIG IMPACT PARTNER 2021 for its work with MEDIX-CARE, including the Radboudumc main building deployment. SPIE provides installation, project coordination, and managed services in the Dutch market.
• Hospedia UKflagshipChannel Partner/ Reseller/ Distributor · 1 July 2020Exclusive UK partnership announced July 1, 2020. Hospedia — the world's largest operator of point-of-care bedside systems with 70,000 multimedia systems in 155+ hospitals — deploys MEDIX-CARE on existing and new installations. Hospedia provides professional and managed services including content aggregation, yield management, and first-line support. The partnership targets acute care hospitals across the United Kingdom.
• Ondamedia GmbHflagshipOthersOndamedia GmbH is the parent company that designed and developed the MEDIX-CARE platform. MEDIX-CARE GmbH operates as the brand/trading entity for the healthcare market. Ondamedia has over 20 years of experience in digitization, with 18,000+ active installations generating 15,000+ transactions per day. The relationship is internal corporate (parent-subsidiary), not a commercial partnership.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Market position

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/medix-care
• Xx.com/medix_care

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MEDIX-CARE