Child and Family Services of Saginaw

What Child and Family Services of Saginaw does

Child and Family Services of Saginaw is a nonprofit social services organization founded in 1870 and headquartered at 2838 Automotive Centre Rd in Saginaw, Michigan, serving the Great Lakes Bay Region. The organization operates three integrated service programs: a Counseling Center delivering individual, family, and group therapy; a Sexual Assault Center providing 24/7 crisis hotline access (989-790-9118), Sexual Assault Nurse Examiner services, legal advocacy, and counseling for survivors; and an Employee Wellness Center offering Employee Assistance Programs (EAPs) to local employers and municipalities. Services are delivered primarily in person at the Saginaw headquarters, with a Patient Portal (inSync Healthcare Solutions) providing online access to records, scheduling, and care-team messaging. Pricing is insurance-based for clinical services, with information published on accepted insurance and No Surprise Act compliance; nonprofit revenue is supplemented by donations via PayPal and Venmo and by an annual fundraising cycle that includes Aim for Hope, Bowl-A-Thon, Denim Day, and Unlocking Hope events. The organization holds CARF accreditation and maintains a small staff of 11–50 employees, with client testimonials and named partnerships (notably Kochville Township for EAP, plus co-hosted events with Saginaw Township Police Department, Saginaw Field & Stream Club, and Anna Luis Salon & Day Spa) indicating deep local embedding. Technology is operational rather than differentiated; the underlying platform is a third-party patient-portal product, and there is no disclosed proprietary technology, AI/ML capability, patents, or trademarks.

Name

Child and Family Services of Saginaw

Legal name

Child & Family Services of Saginaw

Website

https://childandfamilysaginaw.org

Company type

Private

Founded year

1870

Operating status

Operating

Headcount range

11–50 employees

Short description

Child and Family Services of Saginaw is a Michigan nonprofit founded in 1870 that provides trauma-informed counseling, sexual-assault crisis intervention, and Employee Assistance Programs to individuals, families, employers, and survivors across the Great Lakes Bay Region.

Ownership category

akta.pro rank

Product category

Community Mental Health and Social Services

NAICS

Individual and Family Services (6241), Social Assistance (624), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro industry

PRIMARYBPAGAEAC

Family & Parenting Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYBPADADAH

Protection Services (GBV, Child Protection, Legal Aid)

Business & Public Services/International Organizations & Development/Humanitarian Relief & Emergency Response

Keywords

• Mental health counseling
• Sexual assault crisis services
• Employee assistance programs
• Trauma-informed therapy
• Nonprofit social services

Headquarters

HQ city

Saginaw

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Technology or R&D, Others

Distribution channels1 record

Marketing channels5 records

Core offering

Child and Family Services of Saginaw is a nonprofit social services agency that provides outpatient mental health counseling (individual, family, and group therapy) through its Counseling Center, sexual assault crisis intervention, forensic medical services, and legal advocacy through its Sexual Assault Center, and Employer Assistance Program (EAP) services for local organizations through its Employee Wellness Center. Services are delivered in person at the Saginaw, Michigan headquarters, supplemented by a 24/7 sexual assault crisis hotline and an InSync patient portal for scheduling and records access.

Product overview

Child and Family Services of Saginaw is a social services organization offering a portfolio of three interconnected service programs: the Counseling Center (providing individual, family, and group therapy), the Sexual Assault Center (offering crisis intervention, medical services, and legal advocacy for survivors), and the Employee Wellness Center (providing Employee Assistance Program services to local organizations). A Patient Portal provides clients with online access to manage their care. The organization primarily operates as a service provider rather than a technology product company.

Differentiator

Problem solved

Functional benefit

Products and services

• Counseling Center Outpatient mental health counseling program providing expert, compassionate individual, family, and group therapy for clients navigating life's most difficult situations and seasons, including trauma recovery, grief support, and life transitions. Targeted at individuals and families in the Great Lakes Bay Region.
• Sexual Assault Center Crisis intervention, counseling, and advocacy program for survivors of sexual violence, providing 24/7 hotline response, Sexual Assault Nurse Examiner (SANE) forensic medical services, and legal advocacy for survivors and their loved ones throughout the criminal justice process.
• Employee Wellness Center Employer Assistance Program (EAP) service delivering flexible workplace wellness support to local organizations, including staff counseling referrals, educational resources, on-site visits, and staff training sessions on program benefits and utilization.
• Patient Portal Online self-service portal (provided via InSync) that allows clients of Child and Family Services of Saginaw to access their health records, schedule appointments, and communicate with their care team.

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core.

• Anna Luis Salon & Day SpacoreStrategic or Co-development Partner · 6 March 2026Spa partnering with the Sexual Assault Center for the annual Unlocking Hope event. 100% of proceeds from hair, nail, and spa services plus online auction benefit sexual violence survivors and their loved ones.
• Saginaw Township Police DepartmentcoreStrategic or Co-development Partner · 12 October 2025Law enforcement partnership for the annual Aim for Hope fundraising event, where teams from local law enforcement agencies compete alongside community members to raise awareness and funds to end sexual violence.
• Saginaw Field & Stream ClubcoreStrategic or Co-development Partner · 12 October 2025Event venue and co-host for the Aim for Hope shooting event, providing the location for competitive shooter teams to participate in the annual fundraising event.
• Kochville TownshipcoreChannel Partner/ Reseller/ Distributor · 1 January 2024Long-standing Employee Assistance Program partnership where Child & Family Services provides staff wellness support, educational resources, and training for municipal employees.

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Childhelp: National nonprofit focused on child abuse prevention, intervention, and treatment via crisis hotlines, advocacy, and residential programs. Operates at much larger scale but shares the trauma-informed child and family services mission.
• Catholic Charities USA: National network of Catholic Charities agencies providing counseling, family services, and social support across the U.S. Comparable mission, service mix (counseling, family support, crisis services), and nonprofit funding model at vastly greater scale.
• Safe Horizons: Large New York-based nonprofit providing counseling, advocacy, and crisis services for survivors of violence and abuse. Comparable integrated counseling-plus-advocacy service model at significantly larger scale.

Direct peers

• HAVEN (Oakland County): Michigan-based nonprofit providing crisis intervention, counseling, advocacy, and forensic medical services for survivors of sexual violence and domestic abuse. Directly comparable integrated crisis and counseling service model.
• YWCA Great Lakes Bay Region: Regional nonprofit serving the same Great Lakes Bay community with sexual assault services, domestic violence support, counseling, and advocacy — directly overlapping CFS Saginaw's Sexual Assault Center mission and geography.
• Saginaw County Community Mental Health Authority: Public community mental health authority serving Saginaw County residents with behavioral health, counseling, and case management services. Directly comparable local behavioral health service delivery and target population.
• Catholic Charities of Saginaw: Local Saginaw-based nonprofit providing counseling, family support, and social services to individuals and families in the same Great Lakes Bay Region market. Directly comparable community social services portfolio and nonprofit operating model.

Regional players

• United Way of Saginaw County: Community-based nonprofit funder and service coordinator in Saginaw County. While not a direct service competitor, it overlaps in target population and is a key referral/funding partner for comparable social services agencies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Childandfamilysaginaw
• LinkedInlinkedin.com/company/child-&-family-services

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Child and Family Services of Saginaw