Lynwood Charlton Centre

What Lynwood Charlton Centre does

Lynwood Charlton Centre (LCC) is a Hamilton, Ontario-based non-profit mental health organization operating as the designated Lead Agency for Child and Youth Mental Health in Hamilton since 2014. It provides free — no OHIP required — mental health services for children and youth ages 0-18 (and up to 21 for Coordinated Service Planning) across a portfolio that includes 24/7 live-in residential treatment (Charlton Hall, Lynwood Hall, Forest Avenue, Flamborough Step Up/Step Down), in-home treatment via the GPS Program, the Compass Day Treatment school-based program in partnership with the Hamilton Wentworth District and Catholic District School Boards, specialized counselling (OASIS for immigrants/refugees, SAAT for sexual harm, YouThrive for BIPOC families), and the region-wide Access and System Navigation (ASN) intake. Core operating infrastructure consists of the ASN single-point-of-access, the Coordinated Service Planning single-coordinator model for complex-needs children, and co-ownership of One Stop Talk, a province-wide virtual walk-in counselling platform delivered through the 31-member Lead Agency Consortium. The integrated service model rests on multidisciplinary teams (child and youth workers, social workers, occupational therapists, nurse practitioners) using Canadian Psychological Association-aligned evidence-based assessments and outcome measurement.

The business model is publicly funded and free at point of use. Primary revenue is grant funding from the Ontario Ministry of Health (under the $3.8 billion 10-year Roadmap to Wellness) and the Ontario Ministry of Children, Community and Social Services (MCCSS), supplemented by municipal support from the Hamilton City Enrichment Fund and donations channelled through the Lynwood Charlton Centre Foundation (BN 886701259RR0001) via CanadaHelps. As a Lead Agency, LCC exercises system-coordination authority across 7 Hamilton Core Service Providers (Alternatives for Youth, CSCHN, Hamilton Public Health, COAST, Good Shepherd, McMaster Children's Hospital, and LCC itself) and participates in the 31-agency provincial Lead Agency Consortium implementing OITP, One Stop Talk, and Right Time, Right Care. Go-to-market is community-led: referrals originate from schools (HWDSB, HWCDSB), parents/caregivers, healthcare and child-welfare professionals, and self-referral through ASN or the province-wide One Stop Talk channel. Accreditation by the Canadian Centre for Accreditation and licensing by the MoH and MCCSS govern operating standards. Headcount is in the 101-250 employee band; the head office is at 526 Upper Paradise Road, Hamilton, with satellite residential, school, and program sites across the city. The Strategic Plan 2025-2029 frames ongoing priorities as Strengthen (programs), Invest (staff well-being), and Build (funding diversification and partnerships).

Name

Lynwood Charlton Centre

Legal name

Lynwood Charlton Centre

Website

https://lynwoodcharlton.ca

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Lynwood Charlton Centre is a Hamilton, Ontario non-profit providing free mental health services to children and youth ages 0-18 through residential, in-home, school-based, and counselling programs, operating as the region's Lead Agency and co-owner of the province-wide One Stop Talk virtual service.

Ownership category

akta.pro rank

Product category

Child and Youth Mental Health Services

NAICS

Child and Youth Services (62411), Residential Mental Health and Substance Abuse Facilities (62322), Child and Youth Services (624110), Other Residential Care Facilities (6239)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Family Resource Centers & Wraparound Support Services (EDACALAH)

Keywords

• Child youth mental health
• Residential treatment programs
• In-home family therapy
• School-based counselling
• Community mental health services

Headquarters

HQ city

Hamilton

HQ country

Canada

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Ministry of Health Funding: Ontario Ministry of Health provides core funding for child and youth mental health services, part of the Roadmap to Wellness plan investing $3.8 billion over 10 years.
2. Ministry of Children, Community and Social Services Funding: MCCSS provides funding as the governing ministry responsible for child and youth mental health services, including the Moving on Mental Health initiative.
3. Hamilton City Enrichment Fund: Additional municipal funding from the City of Hamilton supporting community mental health services.
4. Donations and Charitable Contributions: Lynwood Charlton Centre Foundation (BN 886701259RR0001) accepts charitable donations through CanadaHelps to support free programs and services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Lynwood Charlton Centre provides free, evidence-based mental health services for children and youth ages 0-18 (and up to 21 for complex needs) and their families in Hamilton, Ontario. Its offerings span 24/7 residential live-in treatment, in-home treatment, specialized and culturally-responsive counselling, school-based day treatment, and coordinated multi-agency service planning, all accessed through a single-point referral system.

Product overview

Lynwood Charlton Centre operates as a multi-service mental health organization offering a portfolio of programs for children, youth (ages 0-21) and their families in Hamilton, Ontario. The core services include: Live-In Treatment (Charlton Hall, Lynwood Hall, Forest Avenue, Flamborough Step Up/Step Down Programs) providing 24/7 residential care; In-Home Treatment via the GPS Program; School-based services through the Compass Day Treatment Program; and Counselling Programs (OASIS, SAAT, YouThrive). Additional services include Coordinated Service Planning, Access and System Navigation (ASN), and the provincial One Stop Talk virtual counselling service. All programs are free, evidence-based, and delivered through a multidisciplinary approach. The organization serves as Hamilton's Lead Agency for Child and Youth Mental Health since 2014.

Differentiator

Problem solved

Functional benefit

Products and services

• Access and System Navigation (ASN)

Quantifiable outcome

• Evidence-based assessments used to establish treatment plans and monitor progress and outcomes
• +1 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

15 partnerships are on record, tiered core and minor.

• One Stop TalkcoreStrategic or Co-development Partner · 1 January 2020Free virtual walk-in counselling service for children, youth and families across Ontario. Developed by the Lead Agency Consortium in response to growing waitlists during COVID-19 pandemic. Connects young people with registered therapists via phone, video, text and chat.
• Ontario Ministry of Children, Community and Social ServicescoreStrategic or Co-development Partner · 1 January 2014Primary government funder and governing ministry responsible for child and youth mental health services. Designates Lynwood Charlton Centre as Lead Agency for Hamilton region. Oversees Moving on Mental Health initiative and Roadmap to Wellness implementation.
• Ontario Ministry of HealthcoreStrategic or Co-development Partner · 1 January 2014Provincial health ministry providing funding for mental health services as part of Ontario's Roadmap to Wellness plan investing $3.8 billion over 10 years. Licenses Lynwood Charlton Centre services.
• The Hamilton City Enrichment FundminorStrategic or Co-development PartnerMunicipal funding source from the City of Hamilton supporting community mental health programs and services.
• Hamilton Wentworth District School Board (HWDSB)coreStrategic or Co-development PartnerPartners with Lynwood Charlton Centre on the Compass Day Treatment Program, providing integrated treatment and educational services for students ages 6-17 at multiple school locations.
• Hamilton Wentworth Catholic District School Board (HWCDSB)coreStrategic or Co-development PartnerJoint delivery of Compass Day Treatment Program for students experiencing challenges that interfere with ability to succeed in mainstream educational settings.
• Lead Agency Consortium (LAC)coreStrategic or Co-development PartnerProvincial consortium of 31 Lead Agencies including Lynwood Charlton Centre, coordinating efforts to implement Roadmap to Wellness, Ontario Intensive Treatment Program (OITP), One Stop Talk/Parlez Maintenant, and Right Time, Right Care initiatives.
• Alternatives for YouthcoreStrategic or Co-development PartnerCore Service Provider for child and youth mental health in Hamilton. One of 7 Core Service Providers coordinated by Lynwood Charlton Centre as Lead Agency.
• Centre de santé communautaire Hamilton/Niagara (CSCHN)coreStrategic or Co-development PartnerCore Service Provider providing community health services including mental health support. Part of Hamilton's coordinated child and youth mental health service system.
• City of Hamilton Public Health - Child and Adolescent ServicescoreStrategic or Co-development PartnerCore Service Provider within Hamilton's child and youth mental health system, providing public health perspective and services for children and adolescents.
• COAST (Crisis Outreach and Support Team) - St. Joseph's Healthcare HamiltoncoreStrategic or Co-development PartnerCore Service Provider offering crisis mental health support 24/7. COAST provides immediate crisis intervention and support for children and youth in Hamilton.
• Good Shepherd Youth ServicescoreStrategic or Co-development PartnerCore Service Provider offering mental health services for youth through Good Shepherd's Youth Services Mental Health Program.
• McMaster Children's Hospital - Child and Youth Mental Health Program (CYMHP)coreStrategic or Co-development PartnerCore Service Provider within Hamilton's child and youth mental health system, part of Hamilton Health Sciences providing specialized mental health care.
• Children's Mental Health Ontario (CMHO)minorStrategic or Co-development PartnerProvincial organization supporting child and youth mental health agencies across Ontario. Lynwood Charlton Centre is a member and partner in advocacy and system improvement.
• Contact HamiltoncoreStrategic or Co-development PartnerCoordinating Agency for Hamilton region, managing referrals for Coordinated Service Planning program for children and youth with complex needs.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Market position

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/lynwoodcharltoncentre
• LinkedInlinkedin.com/company/lynwood-charlton-centre

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lynwood Charlton Centre