What Norton Broker Services does

Norton Broker Services is a trading style of Norton Finance and Mortgages Limited, a UK-based credit broker headquartered in Rotherham, South Yorkshire, founded in 1975 and operating for almost 50 years. The company is family-run, with Keith Stringer as Managing Director and his sons Paul and Mark as Directors, and is authorised and regulated by the Financial Conduct Authority under Firm Reference Number 589554. It serves UK intermediaries, mortgage brokers, and introducers who need access to specialist lending products for clients declined by high street lenders — adverse credit, self-employed, non-standard income, or properties under renovation.

Its core product suite spans six loan categories: secured loans (£10,000–£250,000, up to £500,000 on referral, terms to 35 years), unsecured loans (£10,000–£35,000, terms to 10 years), buy-to-let loans (up to £350,000), mortgages (up to 95% LTV with 18 lenders on panel), bridging loans (rates from 0.55%, terms to 24 months), and commercial loans (terms to 25 years), plus an equity release add-on. The platform is built on two sourcing systems: QuickQuote, powered by Twenty7Tec and integrated with the whole-of-market second charge panel, and an in-house proprietary sourcing system that uses full Fact Find data to identify the cheapest and best-fit product. A broker portal handles registration, compliance approval within 24 hours, case submission, and tracking, with dedicated Broker Account Managers providing nationwide training and a packaging service that lets brokers retain client advice while Norton handles lender liaison.

Norton Broker Services earns revenue on a transaction-based commission model, paid by lenders when broker-introduced loans complete. Commission structure varies by whether brokers are Directly Authorised or part of an affiliated network, whether they advise or simply introduce, and loan size — with Directly Authorised brokers paid within 48 working hours of completion. The company also supports broker advice fees on packaged cases. Go-to-market is channel-partner driven: brokers register online, are compliance-approved, and access the panel through the portal, with distribution amplified through 40+ mortgage club and network partnerships including New Leaf Distribution and Mortgage Advice Bureau. The in-house lender (Norton Home Loans) provides captive capacity and underwriting expertise that differentiates Norton from pure brokers.

Name

Norton Broker Services

Legal name

Norton Finance and Mortgages Limited

Website

https://nortonbrokerservices.co.uk

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

1–10 employees

Short description

Norton Broker Services is a UK FCA-regulated credit broker serving intermediaries and introducers with specialist secured, unsecured, BTL, mortgage, bridging, and commercial loans, operating a whole-of-market second charge panel and an in-house lender (Norton Home Loans).

Ownership category

akta.pro rank

Product category

Mortgage & Loan Credit Brokerage

NAICS

Mortgage and Nonmortgage Loan Brokers (522310), Mortgage and Nonmortgage Loan Brokers (52231)

SIC

Loan Brokers (6163)

akta.pro primary industry

Residential Mortgage Brokerage (Purchase & Refinance) (FSAEAEAA)

akta.pro secondary industries

Commercial Mortgage Brokerage (FSAEAEAB), Retail Residential Mortgage Brokers (Purchase & Refinance) (FSALABAA)

Keywords

• Credit brokerage
• Second charge mortgages
• Specialist secured lending
• Bridging finance
• Buy-to-let loans

Headquarters

HQ city

Rotherham

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Broker Commission: Norton Broker Services operates as a credit broker earning commission from lenders when broker-introduced loans complete. Commission structure depends on whether brokers are Directly Authorised or part of an affiliated Network, whether they simply introduce the case or provide their own advice, and the loan size. Directly Authorised brokers receive commission within 48 working hours of loan completion.
2. Loan Processing Fees: Brokers can add advice fees to loans which are paid directly to them for packaged cases where they provide advice but use Norton's lender panel.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Norton Broker Services is an FCA-regulated UK credit broker that provides UK mortgage intermediaries and introducers with access to a whole-of-market panel of secured and specialist lenders for cases declined by high street lenders. Its core offerings are secured loans, unsecured loans, buy-to-let loans, mortgages, bridging loans, commercial loans and second charge mortgages, supported by the QuickQuote (Twenty7Tec-powered) and in-house sourcing systems, a broker portal, and a packaging service that lets brokers retain client advice while Norton handles lender liaison.

Product overview

Norton Broker Services operates a multi-product financial intermediary platform organised around secured and specialist lending, with a whole-of-market second charge mortgage panel, an unsecured lending panel, and access to 18 mortgage lenders including their own in-house lender Norton Home Loans. The core product suite spans six loan categories — Secured Loans (up to £500,000, terms to 35 years), Unsecured Loans (£10,000–£35,000, terms to 10 years), Buy-to-Let Loans (up to £350,000), Bridging Loans (rates from 0.55%, terms to 24 months), Commercial Loans (terms to 25 years), and Mortgages (up to 95% LTV) with an Equity Release add-on. These products are supported by two broker-facing self-service tools: the Quick Quote sourcing system (powered by Twenty7Tec) and the Broker Portal (for case submission, tracking, and commission management), both supplemented by Norton's own in-house sourcing system. The platform also offers a packaging service for brokers who wish to retain advice while leveraging Norton's lender panel.

Differentiator

Problem solved

Functional benefit

Products and services

• Secured Loans Secured loans use property as collateral against the loan, offering amounts up to £500,000 (more on referral) with terms up to 35 years. They serve brokers whose clients want an alternative to remortgaging, need quick access to funds, or have been refused additional borrowing by their existing lender.
• Unsecured Loans Unsecured loans range from £10,000 to £35,000 with terms up to 10 years and competitive rates, for clients who do not wish to secure finance against their property or lack sufficient equity. A soft credit search can be performed without harming the applicant's credit score.
• Buy to Let Loans Buy-to-let secured loans for landlords and limited companies provide lending up to £350,000 with options for both consumer and non-consumer owners, including plans offering up to 100% LTV. Lenders will consider customers with historic mortgage arrears and CCJs.
• Mortgages Mortgages with up to 95% LTV lending including Help-to-Buy options, offering prime and complex mortgage lending for a range of employment, income circumstances, and clients with historic bankruptcy, IVAs, and Debt Management plans via a panel of 18 lenders and CeMAP-qualified advisers.
• Bridging Loans Short-term bridging finance with regulated and unregulated options, rates from 0.55%, terms up to 24 months, loans from £40,000, and up to 80% LTV (100% with additional security). Available for auction purchases, renovation, below market value transactions, unmortgageable properties, and broken sale chains.
• Commercial Loans Commercial finance for business properties including offices, cafes, hotels, warehouses, and residential investment properties. Features market-leading rates, loans from £10,000, terms up to 25 years, up to 80% LTV (100% with additional security), and consideration for semi-commercial properties, HMOs, student lets, and portfolio finance.
• Second Charge Mortgages Whole-of-market second charge panel offering a wide range of products for various financial circumstances. Typically faster to arrange than standard remortgages as no solicitor or physical valuation is generally required; completions can often be achieved in days using AVM valuations and online identity checks.
• Quick Quote A second charge sourcing system powered by Twenty7Tec that provides brokers with an estimate of plans and quotes based on loan details, property details, and applicant information. Generates indicative quotes, Evidence of Research documents, and standard ESIS for passing to clients during advice.
• Broker Portal An online portal for registered brokers to submit cases, track application status via Case Tracking Report, request updates, and view commission offerings. Each broker is assigned a dedicated Broker Account Manager and Customer Relations Manager for case management.
• Packaging Service A service allowing brokers to give advice to their customers while still accessing Norton Broker Services' panel of secured lenders. Norton liaises with lenders and collects documents while the broker retains full control over advice; the CRM handling the case does not contact the client.

Named customers4 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature2 records

Partnerships

Two partnerships are on record, tiered core.

• Twenty7TeccoreTechnology or IntegrationQuickQuote sourcing system powered by Twenty7Tec, regularly updated with all lender criteria from Norton's whole-of-market second charge panel. Generates indicative quotes, Evidence of Research documents, and standard ESIS for broker use.
• New Leaf DistributioncoreChannel Partner/ Reseller/ DistributorNetwork partner mentioned in FAQ regarding commission payment structure. Appointed Representatives of New Leaf are paid commission via the network, with advice fees paid directly to brokers.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Twenty7Tec: UK mortgage sourcing and CRM technology provider powering Norton's QuickQuote and used by many competing brokers. Comparable because it is a sourcing platform on which much of Norton's broker proposition depends, and whose broader broker base includes direct competitors.
• Shawbrook Bank: UK specialist challenger bank active across bridging, BTL, commercial and complex residential lending. Panel partner of Norton; comparable as a specialist lender competing for the same broker-introduced specialist loan flow.
• New Leaf Distribution: UK mortgage and second-charge network/distributor that intermediates between brokers and lenders, including complex-case products. Direct peer because it competes for the same broker registrations and operates in the same specialist/distressed-borrower space as Norton, and is also referenced as a network partner in Norton's own materials.
• SimplyBiz: UK compliance, technology, and lender panel services group for financial advisers and mortgage brokers. Comparable to Norton in serving the intermediary channel, including second-charge and specialist lending access.
• Pepper Money: UK specialist lender focused on complex-borrower mortgages and second-charge loans. Direct peer and panel partner of Norton; both serve the specialist/prime-plus segment and compete for broker-originated complex cases.
• Mortgage Advice Bureau: AIM-listed UK mortgage broker and network offering advisers access to whole-of-market lenders, including complex and specialist lending. Comparable to Norton as an intermediary platform connecting brokers/introducers with mainstream and specialist lenders.
• Connect for Intermediaries: UK intermediary network offering brokers access to mortgage, protection, and specialist lender panels. Direct peer to Norton because both are intermediary-to-intermediary platforms serving UK brokers with complex-case capability.
• Together: UK specialist lender offering bridging, BTL, commercial and residential mortgages for complex borrowers. Panel partner of Norton and a directly comparable specialist-lending competitor on broker-originated business.
• Legal & General Mortgage Club: One of the largest UK mortgage clubs, providing brokers with lender panel access and protection. Comparable to Norton because it serves the same intermediary channel for mortgage and specialist lending, and is named among Norton's network partners.

Broad incumbents

• Aldermore: UK challenger bank offering specialist buy-to-let, bridging, commercial and complex residential lending as part of a broader savings and commercial-banking franchise. Comparable as a panel competitor and a larger established specialist lender whose products Norton's brokers can place.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/NortonBroker
• LinkedInuk.linkedin.com/in/norton-broker-services-349a5831

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Norton Broker Services