What GAINDE 2000 does

GAINDE 2000 is a privately held Senegalese technology company founded in 2002, headquartered in Dakar, and operating with 100+ employees (including approximately 70 engineers). The company builds the ORBUS digital single window platform — recognized as one of the earliest global single window deployments (4th or 5th worldwide depending on source) and a pioneer in dematerialization of administrative and customs formalities in francophone Africa since its 2004 launch. ORBUS underpins Senegalese customs operations and is deployed across customs authorities, tax administrations, port operators, and regulatory bodies in more than 10 African countries with emerging presence in Central Asia and the Indian Ocean.

The product architecture is a platform-plus-modules model: the core ORBUS/Guichet Unique Digitalisé handles consolidated administrative procedures, supported by ORBUS Suite, ORBUS Paiement, electronic signature, electronic certification, cargo tracking, BI/reporting dashboards, HR management (SRH), and a dynamic information portal. Sector verticals address insurance, banking, foreign trade, tax declaration, justice, port logistics, HR, and digital health. Adjacent service lines include cybersecurity, e-commerce enablement, consulting, change management, the Confiance Factory trust services subsidiary, and the Demat Academy training program. Technical differentiators include the first sub-Saharan ISO 27001 certification and first private Certification Authority status in West Africa.

GAINDE 2000 monetizes through annual subscription licensing of ORBUS to government agencies and enterprises, supplemented by professional services for implementation, consulting, and training. The go-to-market is direct enterprise field sales targeting government, banking, insurance, and logistics clients across Africa. Named customers include the Direction Générale des Douanes du Sénégal, Kenya Revenue Authority, ARTP, ADEPME, APIX, PETROGABON, and development partners World Bank and GIZ. The company holds the United Nations Public Service Award (UNPSA) for ORBUS and maintains leadership positions in regional standards bodies including a vice-presidency of the Pan Asian e-Commerce Alliance. Revenue, ownership structure, and financial details are not publicly disclosed.

Name

GAINDE 2000

Legal name

GAINDE 2000

Website

https://gainde2000.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

GAINDE 2000 is a Senegalese technology company that builds the ORBUS digital single window platform and related modules — electronic signature, digital payment, cargo tracking, BI, and e-health — for African and Asian government agencies, customs authorities, port operators, banks, and insurers across 10+ countries.

Ownership category

akta.pro rank

Product category

Trade Facilitation & Customs Software

akta.pro primary industry

Digital Development & ICT4D / GovTech Technical Assistance (BPADAEAL)

Keywords

• Trade facilitation software
• Customs digitalization
• Single window platform
• Dematerialization solutions
• Government e-services

Headquarters

HQ city

Dakar

HQ country

Senegal

HQ region

Africa

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Software Platform Licensing and Implementation: Revenue generated through licensing of the ORBUS platform to government agencies and enterprises, including implementation and deployment services.
2. Professional Services: Consulting and implementation services for digital transformation projects with customs authorities, port operators, and regulatory bodies.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

GAINDE 2000 develops and licenses the ORBUS digital single window platform, which enables governments and enterprises to dematerialize administrative and customs procedures for international trade. The company sells the ORBUS platform (including ORBUS Suite and ORBUS Paiement modules), sector-specific solutions for customs, tax, ports, banking, insurance and logistics, and provides implementation, consulting, change management and training services (including Demat Academy) across more than 10 African and Asian countries.

Product overview

GAINDE 2000 operates as an ecosystem of digital solutions built around its core ORBUS platform. ORBUS is the flagship digital single window (guichet unique digitalisé), the world's 4th developed and a pioneer in dematerialization of administrative and customs formalities in Africa since 2004. The product portfolio comprises: (1) Core Platform: ORBUS/Guichet Unique Digitalisé for consolidated administrative procedures; (2) Orbus Suite and Orbus Paiement as main operational modules; (3) Specialized add-ons including Signature Électronique, Certification Électronique, Tracking, Tableau de Bord (Reporting), SRH (ORBUS Done), Portail d'Information Dynamique, and E-Santé; (4) Supporting services such as Cybersécurité, Commerce Électronique, Consulting, Formation/Démat Academy, Accompagnement et Conduite du Changement, and Confiance Factory; (5) Sector verticals covering Insurance, Banking, Foreign Trade, Justice, Port Logistics, HR, and Digital Health. The company positions itself as a platform-plus-modules architecture serving public administrations and private enterprises across Africa.

Differentiator

Problem solved

Functional benefit

Brands

• ORBUS: Single window digital platform for trade facilitation, customs procedures, and administrative formalities
• ORBUS Suite
• ORBUS Paiement
• Demat Academy
• Confiance Factory
• ORBUS Academy

Products and services

• ORBUS Digital single window (guichet unique) platform for administrative and customs formalities that enables dematerialization of trade procedures for public administrations and enterprises. Recognized as the world's 4th/5th digital single window with over 20 years of continuous operation.
• Orbus Suite Comprehensive suite of sector-specific solutions built on the ORBUS platform that addresses the operational needs of public administrations, enterprises, and institutions across multiple industries.
• Orbus Paiement Digital payment solution that facilitates and secures online transactions for banking institutions, government services, and commercial operators across multiple sectors.
• Confiance Factory Trust services providing electronic certification, digital identity verification, and authentication for secure digital operations and transactions; operated as the first private Certification Authority in West Africa.
• Consulting Services Strategic consulting services for digital transformation, business process optimization, and technology adoption targeting African governments, regulators, and enterprises.
• Démat Academy (Training Services) Professional training academy (Démat Academy) that builds digital skills and competencies for dematerialization and digital transformation across African organizations.
• Change Management Services (Accompagnement et Conduite du Changement) Change management and organizational transformation services that support clients through the transition to digital operations and adoption of new technologies.
• Sector-Specific Solutions (Métier) Verticalized solution packages tailored for specific industries including Insurance, Banking, Foreign Trade, Business Creation, Tax Declaration, Justice, Port Logistics, Human Resources, and Digital Health.

Quantifiable outcome

• 95% customer satisfaction rate
• +1 more outcomes

Named customers8 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• Pan Asian e-Commerce Alliance (PAA)moderateStrategic or Co-development PartnerGAINDE 2000 participates in the Pan Asian e-Commerce Alliance, a regional organization focused on cross-border e-commerce and trade facilitation standards in the Asia-Pacific and adjacent regions.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Descartes Systems Group: Descartes offers customs filing, trade compliance, and logistics software used by brokers, carriers, and customs authorities. Its customs and trade-compliance modules overlap with ORBUS Suite's electronic certification, cargo tracking, and regulatory reporting capabilities for cross-border trade.
• CrimsonLogic: CrimsonLogic is a Singapore-headquartered provider of digital single-window, trade, and government services platforms (including the Singapore National Single Window). It offers a directly comparable set of capabilities to ORBUS — single window, electronic certificates of origin, and trade-facilitation workflows — targeting national governments and trade authorities.
• Webb Fontaine: Webb Fontaine provides trade facilitation and customs modernisation technology to governments worldwide. It competes head-to-head with GAINDE 2000's ORBUS in delivering digital single-window and dematerialisation solutions to customs authorities, ports, and trade ministries, especially across emerging markets.

Broad incumbents

• Sopra Steria: Sopra Steria is a large European IT services group with substantial public-sector and customs/customs-adjacent practices, including involvement in EU customs IT programmes. It competes indirectly with GAINDE 2000 as a general-purpose e-government systems integrator able to deliver single-window and dematerialisation programmes at scale.
• Thales: Thales is a large multinational with a public-sector and digital-identity portfolio (including e-signature, PKI, and border/identity solutions) that overlaps with several of GAINDE 2000's add-on modules. It represents a broader incumbent capable of bidding for African government e-government projects alongside or against ORBUS.

Others

• UNCTAD (ASYCUDA programme): UNCTAD's ASYCUDA programme is a UN-backed automated customs and trade-facilitation system deployed in many developing and African countries. It is not a commercial peer but the primary free/competing alternative that governments benchmark ORBUS against when procuring single-window systems in West and Central Africa.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/GAINDE2000
• Facebookfacebook.com/Gainde2000Officiel

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GAINDE 2000