Cipla Palliative Care & Training Centre
Cipla Palliative Care & Training Centre is a Pune-based, Cipla Foundation-funded non-profit established in 1997, providing free-of-cost inpatient, outpatient, and home-based palliative care to cancer and seriously ill patients and their families in India.
- Company typePrivate
- Founded1997
- HeadquartersPune, India
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Cipla Palliative Care & Training Centre does
Cipla Palliative Care & Training Centre (CPC) is a charitable, non-profit palliative care institution established in 1997 in Pune, India, by Dr. Y.K. Hamied, Chairman of Cipla Ltd. It is operated by the Cipla Cancer and Aids Foundation (CCAF), a registered public charitable trust, and is funded entirely through Cipla's Corporate Social Responsibility programme. The Centre serves cancer patients and individuals with serious life-limiting illnesses (neurological, end-stage organ failure, chronic pain, frailty, thalassemia), along with their families and caregivers, through three integrated settings: a 49-bed inpatient facility on a five-acre campus in Warje, Pune; outpatient services including an OPD at partner hospitals such as Sassoon General Hospital; and partner-delivered home-based care across Pune and Maharashtra. All clinical services are provided free of cost.
Its core operating technology is a multidisciplinary palliative care delivery model — physicians, nurses, social workers, physiotherapists, nutritionists, psychologists, counsellors, and volunteers — combined with the Saath-Saath Helpline (1800-202-7777), India's first national palliative care helpline, which routes patients through a network of 40 partner organisations across 20 states and union territories and is supplemented by a 2025-launched AI-enabled multilingual chatbot and WhatsApp integration. The Centre also runs accredited education programmes, including a Maharashtra University of Health Sciences (MUHS) Fellowship in Palliative Care and Indian Association of Palliative Care (IAPC) certificate courses for doctors, nurses, and pharmacists.
The business model is grant-funded, not transactional: the Centre generates no revenue from patients, and operational sustainability rests on Cipla CSR inflows, training partnerships (MUHS, IAPC), and strategic alliances with state governments (Goa), premier cancer institutions (Tata Memorial Centre, ACTREC), and home-care operators (CanSupport, AIIMS Jodhpur). Cumulative reach exceeds 26,000 patients and families since inception, with annual volumes of 1,252+ OPD and 956+ IPD patients, 15,000+ helpline calls, 900+ patients through the CanSupport home-care partnership, 1,952 patients via the Goa public health system in FY 2025-26, and 600+ patients through AIIMS Jodhpur since September 2023.
Cipla Palliative Care & Training Centre firmographics
Firmographics- Name
- Cipla Palliative Care & Training Centre
- Legal name
- Cipla Cancer and Aids Foundation
- Website
- https://ciplapalliativecare.org
- Company type
- Private
- Founded year
- 1997
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Cipla Palliative Care & Training Centre is a Pune-based, Cipla Foundation-funded non-profit established in 1997, providing free-of-cost inpatient, outpatient, and home-based palliative care to cancer and seriously ill patients and their families in India.
- Ownership category
- akta.pro rank
Cipla Palliative Care & Training Centre industry classification
Industry- Product category
- Palliative Care Services
- NAICS
- Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (624120), Social Assistance (624)
- SIC
- Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Palliative Care Clinics & Outpatient Programs (HLADAHAF)
- akta.pro secondary industries
- Specialty Palliative Care (e.g., oncology, CHF/COPD, dementia) (HLADAHAJ), Palliative Care (Home-Based) Providers (HLAFAEAD), Hospital-Based Palliative Care (Inpatient Consult Services) (HLADAHAG), Caregiver Support, Coaching & Training (HLADALAG)
Keywords
Where Cipla Palliative Care & Training Centre is headquartered
LocationHeadquarters
- HQ city
- Pune
- HQ country
- India
- HQ region
- Asia
Offices2 records
Markets served
Cipla Palliative Care & Training Centre business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D
Revenue model
- Healthcare Services (Free-of-Cost): All palliative care services at the Centre — inpatient, outpatient, and home-based care — are provided completely free of cost to patients and caregivers. The Centre is operated by Cipla Cancer and AIDS Foundation (CCAF), a registered public charitable trust, and funded through Cipla's CSR (Corporate Social Responsibility) initiatives. No revenue is collected from patients.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Other | All services free of cost — no patient pays for care |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels8 records
Cipla Palliative Care & Training Centre product offering
Product offeringCore offering
Cipla Palliative Care & Training Centre provides free-of-cost, multidisciplinary palliative care to cancer patients and families with life-limiting illness through three integrated settings: a 49-bed inpatient facility in Pune, outpatient services, and partner-supported home-based care. It operates the national Saath-Saath Helpline (1800-202-7777), supported by a multilingual AI chatbot, and delivers accredited training programmes (MUHS Fellowship and IAPC Certificate Courses) for doctors, nurses, and pharmacists.
Product overview
Cipla Palliative Care & Training Centre operates as a unified palliative care platform offering multiple interconnected services. The core offering centers on a 49-bed dedicated palliative care facility in Pune providing inpatient, outpatient, and home-based care services free of cost. This is complemented by the Saath-Saath Helpline (1800-202-7777), a national toll-free service connecting patients to palliative care providers across India, which now includes an AI-enabled multilingual chatbot for 24/7 support. The organization also offers education and training through the MUHS Fellowship Course in Palliative Care and IAPC Certificate Courses for doctors, nurses, and pharmacists, extending the platform's reach through partnerships with over 40 organizations across 20 states.
Differentiator
Problem solved
Functional benefit
Brands
- Saath-Saath Helpline: A national, toll-free palliative care helpline (1800-202-7777) launched in October 2021, providing free multilingual support in Hindi, English, and Marathi. It connects patients and caregivers to palliative care providers across India through a network of 40 partner organisations spanning 20 states and union territories.
Products and services
- Inpatient Palliative Care Personalized, multidisciplinary palliative care delivered to patients admitted to the 49-bed Warje, Pune facility, including pain and symptom management, counselling, physiotherapy, nutrition, and end-of-life care, provided free of cost to cancer patients and families.
- Outpatient Palliative Care Services Comprehensive outpatient palliative care combining medical treatment, emotional support, and tailored therapies, delivered at the CPC campus and partner hospitals such as Sassoon General Hospital.
- Home-Based Palliative Care Compassionate palliative care provided to patients in their own homes through partner organisations (notably CanSupport in Maharashtra), preserving dignity and comfort for patients with serious illnesses.
- Saath-Saath Helpline (1800-202-7777) India's first national palliative care helpline, providing free, multilingual support (Hindi, English, Marathi, Kannada, Malayalam, Telugu, Assamese) to connect patients and caregivers across India with local palliative care providers.
- AI-Enabled Saath-Saath Multilingual Chatbot Conversational AI chatbot extending the Saath-Saath Helpline with 24/7 multilingual automated assistance for palliative care information, guidance, and referrals.
- MUHS Fellowship Course in Palliative Care One-year full-time postgraduate fellowship in palliative medicine affiliated with MUHS, Nashik, providing comprehensive clinical, psychological, and supportive care education for medical professionals (3 seats per year).
- IAPC Certificate Course in Essentials of Palliative Care (CCEPC) Certificate course under the Indian Association of Palliative Care for doctors and nurses, with Part A (theory) and Part B (practical hands-on) components; completion enables eligibility to apply for an oral morphine stocking and dispensing licence under the NDPS Act.
- IAPC Certificate Course in Palliative Care Pharmacy Basic certificate course for pharmacists covering commonly used drugs in palliative care, essential narcotic drugs, and legalities for procurement, storage, and documentation.
Quantifiable outcome
- 26,000+ patients and families supported since 1997
- +5 more outcomes
Companies that use Cipla Palliative Care & Training Centre
Customer profileNamed customers7 records
Segments3 records
Ideal customer profiles3 records
Cipla Palliative Care & Training Centre technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability2 records
Feature4 records
Cipla Palliative Care & Training Centre partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- Government of Goa (State Health Department)coreCPC played a catalytic role in enabling Goa's State Palliative Care Policy, making Goa the fifth Indian state to adopt a state-level palliative care policy in March 2025. CPC provided strategic inputs and helped lay the foundation for integrating palliative care services across medical and district hospitals, reaching 1,952 patients in FY 2025-26.
- Maharashtra Government (Bhor & Purandhar community integration)minorIntegrated palliative care in the community through Bhor and Purandhar regions from 2018-19, laying the foundation for nationwide palliative care expansion. Home care services were later transitioned to partners to expand rural access.
- AIIMS JodhpurcoreCSR partnership enabling a dedicated home-based palliative care service at AIIMS Jodhpur. Since September 2023, the programme has reached over 600 patients with free medicines and essential equipment. The collaboration empowered the AIIMS team and inspired a community-based palliative care model for families in need.
- CanSupportcoreStrategic transition of home-based palliative care services from CPC to CanSupport, launching Maharashtra's largest home-based palliative care programme spanning five talukas with nine dedicated care teams. To date, the programme has supported over 900 cancer patients. The partnership enables deeper reach and strengthened quality of home-based care delivery.
- Tata Memorial Centre / ACTRECcoreMoU signed to strengthen services, research, and training in palliative care. The partnership leverages Tata Memorial Centre's clinical excellence and research capabilities alongside CPC's palliative care expertise to advance palliative care practice and training in India.
- Saath-Saath Helpline Partner Network (40 organisations)coreThe Saath-Saath Helpline was launched in October 2021 as a collaboration among 11 palliative care organisations and has grown to a network of 40 partners spanning 20 states and union territories. Partners include Pallium India, Tata Memorial Centre, Access Life, Cancer Institute WIA, Dr B Borooah Cancer Institute, Cachar Cancer Hospital, Cankids Kidscan, CanSupport, Golden Butterflies, Indian Association of Palliative Care (IAPC), Karunashraya, King George V Medical Trust, NIMHANS, Novi Surat, Palcare, Prpcs, Sukoon, Romila, Wadia Hospital, St. Johns Medical College, and others.
- King George V Memorial Trust / Sukoon NilayacoreCipla Foundation supports King George V Memorial Trust's Sukoon Nilaya, an in-patient palliative care centre in Mumbai commissioned in 2021. The specially trained multidisciplinary team (doctors, nurses, counsellors, physiotherapists, occupational therapists) has supported several hundreds of patients and caregivers, with Cipla Foundation providing valued partnership to achieve the trust's mission.
- Indian Association of Palliative Care (IAPC)coreCPC is authorised to conduct the IAPC Certificate Course in Essentials of Palliative Care (CCEPC) for doctors and nurses under the aegis of IAPC. CPC also serves as the training site for this certificate course. Additionally, CPC partnered with IAPC and SAARC Federation of Oncologists to train oncologists, doctors, nurses, and counsellors across India.
- Maharashtra University of Health Sciences (MUHS)coreThe Fellowship Course in Palliative Care at CPC is a specialised postgraduate programme affiliated with MUHS, Nashik. The 1-year full-time programme (3 seats per year) provides comprehensive clinical, psychological, and supportive care education for medical professionals seeking advanced training in palliative medicine.
- Indo American Cancer AssociationminorPartnership to train oncologists, doctors, nurses, and counsellors across India in palliative care, contributing to the Centre's mission of building nationwide palliative care capacity.
- Sassoon General Hospital, PuneminorCPC established its first Palliative Care OPD at Sassoon General Hospital, Pune in 2007, extending the Centre's outpatient services to a major public hospital.
Scale indicators13 records
Recent moves11 records
Expansion highlights6 records
Cipla Palliative Care & Training Centre competitors and assessment
Company assessmentDirect peers
- CanSupport: CanSupport runs India's largest home-based palliative care programme and is a direct partner of CPC, having taken over home-based care delivery in Maharashtra. It provides home visits and clinical support across multiple states, comparable to CPC's home-care offerings.
- Pallium India: Pallium India is a leading national palliative care non-profit based in Kerala, providing pain relief, training, and advocacy. It is part of the Saath-Saath Helpline partner network and shares CPC's mission of expanding access to palliative care across India.
- Karunashraya: Karunashraya (Bangalore Hospice Trust) operates a hospice and home-care palliative care service in Karnataka, funded through corporate and individual donations. It is a Saath-Saath partner and offers a comparable mix of inpatient and home-based palliative care for cancer patients.
- King George V Memorial Trust (Sukoon Nilaya): Operates Sukoon Nilaya, a Mumbai-based inpatient palliative care centre supported by Cipla Foundation. It is a direct CPC partner with a similar multidisciplinary care model for seriously ill patients.
Emerging players
- Cankids Kidscan: National paediatric cancer NGO that is part of the Saath-Saath partner network. Comparable in non-profit cancer-care delivery in India, with a focus on children but overlapping palliative care and family support mission.
- Access Life Assistance Foundation: Provides holistic support to children with cancer and their families, including palliative care. It is a Saath-Saath partner and overlaps with CPC's paediatric palliative care commitment.
- Tata Memorial Centre / ACTREC: India's premier cancer hospital and research centre, with an MoU with CPC for palliative care services, research, and training. Comparable in oncology focus but operates as a government tertiary cancer hospital with embedded palliative care rather than a dedicated palliative care facility.
Others
- Indian Association of Palliative Care (IAPC): National professional body for palliative care in India; accredits CPC's certificate courses and partners on training programmes. Not a direct care provider but the ecosystem-wide governing body and professional association relevant to CPC's positioning.
- Cipla Foundation: The corporate social responsibility arm of Cipla Ltd. that funds CPC along with other health and education initiatives. As the parent funder, it is the enabling partner supporting CPC's free-of-cost model and broader health ecosystem programmes.
Regional players
- NIMHANS: India's national mental health and neurosciences institute, a Saath-Saath partner that integrates palliative care for neurological and psychiatric conditions. Adjacent academic peer providing training research collaboration rather than direct comparable services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat7 records
Key highlights7 records
Customer concentration
Cipla Palliative Care & Training Centre social profiles
Digital presenceCipla Palliative Care & Training Centre financial estimates
Financial estimateRevenue estimate
Valuation estimate
Cipla Palliative Care & Training Centre leadership team
Management profileNumber of profiles
Profiles11 records
Cipla Palliative Care & Training Centre funding detail
Funding detailFunding overview
Funding rounds
Investors
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Cipla Palliative Care & Training Centre M&A and investment
M&A and investmentM&A
Investments
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Frequently asked questions about Cipla Palliative Care & Training Centre
What does Cipla Palliative Care & Training Centre do?
Cipla Palliative Care & Training Centre provides free-of-cost, multidisciplinary palliative care to cancer patients and families with life-limiting illness through three integrated settings: a 49-bed inpatient facility in Pune, outpatient services, and partner-supported home-based care. It operates the national Saath-Saath Helpline (1800-202-7777), supported by a multilingual AI chatbot, and delivers accredited training programmes (MUHS Fellowship and IAPC Certificate Courses) for doctors, nurses, and pharmacists.
Is Cipla Palliative Care & Training Centre a public or private company?
Cipla Palliative Care & Training Centre is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Cipla Palliative Care & Training Centre founded?
Cipla Palliative Care & Training Centre was founded in 1997. It employs 101 to 250 people.
Where is Cipla Palliative Care & Training Centre based?
Cipla Palliative Care & Training Centre is headquartered in Pune, India, in the Asia region.
How does Cipla Palliative Care & Training Centre make money?
One revenue line is on record: healthcare Services (Free-of-Cost).
Who are Cipla Palliative Care & Training Centre's main competitors?
Direct peers on record are CanSupport, Pallium India, Karunashraya and King George V Memorial Trust (Sukoon Nilaya). Emerging players are Cankids Kidscan, Access Life Assistance Foundation and Tata Memorial Centre / ACTREC. Others are Indian Association of Palliative Care (IAPC) and Cipla Foundation. NIMHANS is listed as a regional player.
Does Cipla Palliative Care & Training Centre have an API?
No public API is recorded for Cipla Palliative Care & Training Centre.
What industry is Cipla Palliative Care & Training Centre in?
Cipla Palliative Care & Training Centre's product category is Palliative Care Services. Its primary akta.pro industry code is HLADAHAF, Palliative Care Clinics & Outpatient Programs, with a secondary code of HLADAHAJ, Specialty Palliative Care (e.g., oncology, CHF/COPD, dementia). Its NAICS code is 62161 and its SIC code is 8000.