All City Pet Care Veterinary Emergency Hospital
All City Pet Care Veterinary Emergency Hospital is a 24/7 veterinary hospital in Sioux Falls, South Dakota, founded in 1990 and owned by National Veterinary Associates, providing emergency, surgical, diagnostic, and wellness care to dog and cat owners.
- Company typePrivate
- Founded1990
- HeadquartersSioux Falls, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What All City Pet Care Veterinary Emergency Hospital does
All City Pet Care Veterinary Emergency Hospital is a combined 24/7 emergency and general practice veterinary hospital located at 3508 S. Minnesota Ave., Suite 102, Sioux Falls, South Dakota. Founded in 1990, the facility has operated continuously for over 30 years and currently employs more than 50 staff, including six general practice veterinarians, approximately eight emergency veterinarians, multiple veterinary technicians and assistants, and two hospital managers (Jamie, Hospital Manager, and Patrick, Assistant Hospital Manager). The hospital is owned by National Veterinary Associates (NVA), a diversified veterinary services conglomerate, and operates as a subsidiary within NVA's hospital network.
The hospital serves dog and cat owners in the Sioux Falls area with a full-service offering that spans wellness and preventive care (dentistry, vaccinations, microchipping, diet and nutrition counseling, parasite control), advanced diagnostics (digital radiography, ultrasound, CT scan, endoscopy, echocardiograms, laboratory services), and surgical capabilities including spay/neuter, soft tissue, orthopedic, and laparoscopic procedures. It maintains an on-site blood bank for dogs and cats and operates as a regional referral hub for complex orthopedic surgeries (TPLO, MPL, FHO, fracture repair) and soft tissue cases, anchored by surgeon Dr. Jeff Heitmann with 15+ years of tenure. End-of-life services including euthanasia and cremation are also offered.
The business model is professional-services-based, monetized through emergency examination fees ($158 at check-in), diagnostic and treatment charges, surgery deposits (75% of estimate due at check-in for surgical cases), and a subscription wellness plan (PawPlans) offering up to 25% savings on services. Customer payments are supplemented by financing partnerships with CareCredit and Scratchpay. Distribution is direct-to-consumer via walk-in emergency intake, scheduled appointments, online booking, the PetOne Veterinary mobile app, and an integrated online store for pet supplies, with a supplementary referral channel from area veterinary clinics.
All City Pet Care Veterinary Emergency Hospital firmographics
Firmographics- Name
- All City Pet Care Veterinary Emergency Hospital
- Legal name
- All City Pet Care Veterinary Emergency Hospital
- Website
- https://allcitypetcareveh.com
- Company type
- Private
- Founded year
- 1990
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- All City Pet Care Veterinary Emergency Hospital is a 24/7 veterinary hospital in Sioux Falls, South Dakota, founded in 1990 and owned by National Veterinary Associates, providing emergency, surgical, diagnostic, and wellness care to dog and cat owners.
- Ownership category
- akta.pro rank
All City Pet Care Veterinary Emergency Hospital industry classification
Industry- Product category
- Veterinary Hospital Services
- NAICS
- Veterinary Services (541940)
- SIC
- Services-Hospitals (8060)
- akta.pro primary industry
- Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro) (HLAMACAC)
Keywords
Where All City Pet Care Veterinary Emergency Hospital is headquartered
LocationHeadquarters
- HQ city
- Sioux Falls
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
All City Pet Care Veterinary Emergency Hospital business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- Veterinary Services Revenue: Revenue generated from emergency examinations, general practice visits, diagnostic services, surgeries, and related veterinary procedures. Emergency exam fee is $158. Additional charges for diagnostics and treatments. Requires deposits for hospitalized patients.
- Surgery Services: Orthopedic surgeries (TPLO, MPL, FHO, fracture repair) and soft tissue surgeries. Requires 75% deposit at check-in with remainder due at discharge.
- Financing Partnerships: Accepts CareCredit and Scratchpay payment plans, providing financing options for customers who need to pay over time.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | Emergency Examination Fee |
| One time/ perpetual license | Pay-as-you-go | Surgery Deposit |
| Subscription | Monthly | Financing Options |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
All City Pet Care Veterinary Emergency Hospital product offering
Product offeringCore offering
All City Pet Care Veterinary Emergency Hospital is a full-service veterinary facility in Sioux Falls, South Dakota, operating as both a 24/7 emergency hospital and a general practice dedicated to dogs and cats. It delivers wellness and preventive care (dentistry, vaccinations, nutrition, microchipping, parasite control), advanced diagnostics (radiography, ultrasound, CT, endoscopy, echocardiograms, in-house lab), and surgical services (spay/neuter, soft tissue, orthopedic, and laparoscopic surgery). It also accepts surgical referrals from other clinics and operates a blood bank and end-of-life care services.
Product overview
All City Pet Care Veterinary Emergency Hospital is a full-service veterinary facility offering a comprehensive range of pet healthcare services. The hospital operates 24/7 as both a general practice and emergency veterinary hospital. Its core offerings include wellness and preventive care (dentistry, vaccinations, diet & nutrition, microchipping, parasite control), advanced diagnostic services (radiography, ultrasound, endoscopy, CT scan, echocardiograms, laboratory services), and surgical services (spay/neuter, soft tissue, orthopedic, and laparoscopic surgery). The hospital also provides specialty surgery referrals, blood banking for dogs and cats, and end-of-life care including euthanasia and cremation. The hospital supports its services with a PetOne mobile app for pet health management, PawPlans wellness savings program, and accepts ScratchPay and CareCredit financing options. Pet owners can book appointments online and purchase supplies through an integrated online store.
Differentiator
Problem solved
Functional benefit
Products and services
- General Wellness Services Comprehensive wellness and preventive care for dogs and cats, including dentistry, diet and nutrition counseling, microchipping, vaccinations, wellness exams, and parasite control.
- 24-Hour Emergency Care Round-the-clock emergency veterinary services for dogs and cats, including urgent care, triage protocol, and emergency resuscitation, with a $158 emergency examination fee (tax included) at check-in.
- Surgery Services Full surgical capabilities for dogs and cats, including spay and neuter, soft tissue surgery, orthopedic surgery, and laparoscopic surgery. Requires a 75% deposit at surgery check-in with the remainder due at discharge.
- Diagnostic Services Advanced diagnostic imaging and laboratory services for dogs and cats, including digital radiography, diagnostic ultrasound, endoscopy, in-house laboratory, CT scan, and echocardiograms.
- Surgery Referrals Specialty surgery for dogs and cats referred by other veterinary clinics, including orthopedic procedures (TPLO, MPL, FHO, fracture repair), soft tissue surgery, and endoscopy.
- Blood Bank for Dogs and Cats Blood banking service for dogs and cats to support emergency transfusions and surgical needs at the hospital.
- End-of-Life Care Compassionate euthanasia services and cremation options for pets at end of life.
- PawPlans Subscription-style pet health membership plan marketed as 'The Care Your Pet Needs,' offering up to 25% savings on veterinary services for pet owners.
- PetOne Veterinary App Mobile application for pet owners to manage their pet's healthcare, book appointments, and access veterinary services from the hospital.
- Online Store Online shop for pet supplies and food, accessible through the hospital website at allcitypetcaresouthander.ourvet.com.
Quantifiable outcome
- PawPlans membership provides up to 25% savings on pet care services
Companies that use All City Pet Care Veterinary Emergency Hospital
Customer profileNamed customers2 records
Segments2 records
Ideal customer profiles2 records
All City Pet Care Veterinary Emergency Hospital technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
All City Pet Care Veterinary Emergency Hospital partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered parent company, core and minor.
- National Veterinary Associates (NVA)parent companyNVA is the parent company/owner of All City Pet Care Veterinary Emergency Hospital. Privacy policy and terms of use indicate NVA operates the hospital as part of their veterinary hospital network.
- ScratchpaycoreScratchpay provides simple and affordable payment plans for pet parents. Checking eligibility takes about 90 seconds and does not affect credit.
- CareCreditcoreCareCredit credit card accepted as flexible financing option to help pet owners pay for pet care over time. Subject to credit approval.
- PetOne VeterinarycorePetOne Veterinary app for managing pet healthcare. Available for download via petonevet.app.link.
- PawPlanscorePet health membership plan offering up to 25% savings on care. Marketed as 'The Care Your Pet Needs.'
- Dr. Jeff HeitmanncoreSurgeon who has been with All City for over 15 years. Graduated from Iowa State University College of Veterinary Medicine in 2008. Provides local surgical options for complex cases.
- ADA Site Compliance (ADASC)minorThird-party accessibility partner engaged to audit website accessibility and ensure compliance with WCAG guidelines.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
All City Pet Care Veterinary Emergency Hospital competitors and assessment
Company assessmentBroad incumbents
- Thrive Pet Healthcare: Multi-specialty veterinary network combining general practice, emergency, and specialty services. Operates in similar service mix as All City but as part of a national consolidator with broader footprint.
- Pathway Vet Alliance: Network of companion animal hospitals offering general practice and specialty services. Comparable consolidated multi-site operator to NVA and a relevant benchmark for All City's parent-supported business model.
- VCA Animal Hospitals: Largest U.S. veterinary hospital network offering general practice, emergency, and specialty services nationally. Comparable service breadth but at much larger scale and broader geographic coverage.
Others
- National Veterinary Associates (NVA): The parent company of All City Pet Care — operates a portfolio of veterinary hospitals and pet resorts across the U.S. Relevant as the controlling entity whose strategic decisions shape All City's trajectory.
Direct peers
- MedVet: Veterinary-owned network of emergency and specialty hospitals with on-site specialists, advanced imaging (CT, MRI), and surgical capabilities — directly comparable to All City's emergency/specialty surgical positioning.
- BluePearl Veterinary Partners: Network of specialty and emergency veterinary hospitals operating 24/7 with advanced diagnostics and board-certified specialists. Most direct competitor to All City's emergency + specialty surgery model, though typically in larger metros.
- Pet Emergency & Specialty Center: Regional emergency and specialty veterinary hospital offering 24/7 emergency care, surgery, and internal medicine specialties. Operates a similar referral-based emergency + specialty model to All City.
- Animal Emergency Clinic of the Fox Valley: Mid-size-market emergency veterinary hospital operating 24/7 with surgical and diagnostic capabilities. Comparable scale and emergency-only/specialty positioning to All City in a similar demographic market.
Regional players
- Dakota Veterinary Clinic: General practice veterinary clinic serving the Sioux Falls region, providing routine wellness care and competing for the same local pet owner base that All City serves.
- Sioux Falls Animal Hospital: Local veterinary competitor in the Sioux Falls market offering general practice and some specialty services. Direct local competitor for primary care and emergency cases within the same geography.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
All City Pet Care Veterinary Emergency Hospital social profiles
Digital presenceAll City Pet Care Veterinary Emergency Hospital financial estimates
Financial estimateRevenue estimate
Valuation estimate
All City Pet Care Veterinary Emergency Hospital leadership team
Management profileNumber of profiles
Profiles3 records
All City Pet Care Veterinary Emergency Hospital funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
All City Pet Care Veterinary Emergency Hospital M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about All City Pet Care Veterinary Emergency Hospital
What does All City Pet Care Veterinary Emergency Hospital do?
All City Pet Care Veterinary Emergency Hospital is a full-service veterinary facility in Sioux Falls, South Dakota, operating as both a 24/7 emergency hospital and a general practice dedicated to dogs and cats. It delivers wellness and preventive care (dentistry, vaccinations, nutrition, microchipping, parasite control), advanced diagnostics (radiography, ultrasound, CT, endoscopy, echocardiograms, in-house lab), and surgical services (spay/neuter, soft tissue, orthopedic, and laparoscopic surgery). It also accepts surgical referrals from other clinics and operates a blood bank and end-of-life care services.
Is All City Pet Care Veterinary Emergency Hospital a public or private company?
All City Pet Care Veterinary Emergency Hospital is a private company. It is classified as corporate owned and is currently operating.
When was All City Pet Care Veterinary Emergency Hospital founded?
All City Pet Care Veterinary Emergency Hospital was founded in 1990. It employs 11 to 50 people.
Where is All City Pet Care Veterinary Emergency Hospital based?
All City Pet Care Veterinary Emergency Hospital is headquartered in Sioux Falls, United States, in the North America region.
How does All City Pet Care Veterinary Emergency Hospital make money?
Three revenue lines are on record. Veterinary Services Revenue is the primary driver. The others are surgery Services and financing Partnerships.
Who are All City Pet Care Veterinary Emergency Hospital's main competitors?
Broad incumbents on record are Thrive Pet Healthcare, Pathway Vet Alliance and VCA Animal Hospitals. National Veterinary Associates (NVA) is listed as an others. Direct peers are MedVet, BluePearl Veterinary Partners, Pet Emergency & Specialty Center and Animal Emergency Clinic of the Fox Valley. Regional players are Dakota Veterinary Clinic and Sioux Falls Animal Hospital.
Does All City Pet Care Veterinary Emergency Hospital have an API?
No public API is recorded for All City Pet Care Veterinary Emergency Hospital.
What industry is All City Pet Care Veterinary Emergency Hospital in?
All City Pet Care Veterinary Emergency Hospital's product category is Veterinary Hospital Services. Its primary akta.pro industry code is HLAMACAC, Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro). Its NAICS code is 541940 and its SIC code is 8060.