Maintenance System

What Maintenance System does

Maintenance System Limited is a privately held, founder-operated industrial maintenance consulting and software firm registered in New Zealand (company number 7284257) and trading under the brand "imwt – in maintenance we trust." Founded by Florian Ferrier, who self-reports 15+ years of industrial maintenance experience across multiple geographies, the company targets industrial operators—manufacturing and processing factories, facilities, and farming operations—that continue to run on obsolete Computerized Maintenance Management Systems and fail to capitalize on maintenance data or technician know-how. Disclosed enterprise logos are concentrated in the trans-Tasman industrial economy and include Delegat, OJI, Talley, and Martinus; the company also references a "WIAL" logo whose precise relationship is unspecified.

The product portfolio rests on three pillars. The first is a next-generation cloud-based CMMS delivered as SaaS with mobile-first architecture and IoT connectivity for mobile assets, typically implemented via consulting engagements. The second is msapp, a mobile application marketed as "the first industrial streaming platform" for filming, sharing, recording, and watching work video instructions, distributed via Google Play and the Apple App Store on iOS and Android. The third is a suite of professional services covering maintenance methods, planning and scheduling, equipment list construction, team training, preventative maintenance documentation, spare parts stores using QR codes or NFC tags, reliability improvement, and data analysis. The firm additionally articulates an "IMaaS" (Industrial Maintenance as a Service) concept targeting OEMs as a long-arc strategic direction. Cloud hosting is delivered on AWS, the public website on Wix, and a third-party API integration surface is referenced in Terms of Use but not publicly documented.

Revenue is generated through two streams. The dominant stream is professional services revenue from CMMS replacement and implementation, maintenance methods, planning and scheduling, spare parts store installation, and reliability studies, sold via a sales-led motion routed through the website's "Ask an Innovation" contact form. The second is recurring SaaS revenue from msapp subscriptions at NZD $79 per user per month, operating on a freemium model in which viewing content is free and content creation or data entry triggers payment, with 5 GB of storage bundled and additional storage billed separately. The firm is bootstrapped with no recorded external institutional investment, no parent entity, and a disclosed headcount band of 1–10—functionally a freelance consulting practice with a small, app-store-distributed SaaS line layered on top.

Name

Maintenance System

Legal name

Maintenance System Limited

Website

https://maintenancesystem.app

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

1–10 employees

Short description

Maintenance System Limited is a New Zealand-registered, founder-led industrial maintenance consultancy and SaaS vendor that implements cloud CMMS platforms, sells the msapp video-instruction mobile app by subscription, and delivers maintenance methods, planning, and reliability consulting to manufacturing and processing enterprises globally.

Ownership category

akta.pro rank

Product category

Industrial Maintenance Software (CMMS)

NAICS

Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance (81131)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Asset & Maintenance Management (EAM/CMMS) Platforms (HDAEAEAM)

akta.pro secondary industries

Asset & Space Management Services (CMMS/Asset Tagging/Space Planning/Moves-Adds-Changes) (IMAIAAAL), Endpoint & Device Management (UEM/MDM) Services (BPAEABAF), Remote Monitoring & Management (RMM) Services (BPAEABAA)

Keywords

• CMMS software
• Industrial maintenance consulting
• Maintenance management services
• CMMS implementation
• Work instruction platform

Headquarters

HQ city

Wellington

HQ country

New Zealand

HQ region

Oceania

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D

Revenue model

1. CMMS Implementation Consulting: Professional services for installing or replacing existing CMMS systems, including setup, configuration and deployment of next-gen mobile CMMS platforms
2. Maintenance Methods & Planning Services: Consulting engagements covering maintenance methods, planning and scheduling missions, equipment list building, team training, preventative creation, and spare parts store management with QR codes or NFC
3. Reliability & Data Analysis: Consulting services to improve installation reliability and provide comprehensive data analysis for effective decision-making
4. msapp Subscription: SaaS subscription at $79 NZD per month per user for film, share, record and watch work video instructions. Includes 5GB storage; additional storage charged separately

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

Maintenance System sells and implements next-generation mobile cloud-based CMMS software for industrial clients and runs the msapp mobile application, a streaming platform for filming, sharing, recording and watching work video instructions in industrial maintenance. It also delivers hands-on maintenance consulting covering methods, planning and scheduling, equipment lists, team training, preventive maintenance with documented ranges, spare parts store installation (QR codes/NFC), reliability improvement and data analysis for manufacturing, processing, facility and farming operations globally.

Product overview

Maintenance System operates as a maintenance innovation and consulting company offering a portfolio of interconnected products and services. The core offerings include: (1) msapp - a mobile application for filming and streaming work video instructions, positioned as the first industrial streaming platform; (2) CMMS - a next-generation cloud-based SaaS Computerized Maintenance Management System with mobile capabilities; and (3) Maintenance Consulting Services encompassing methods, planning, scheduling, training, spare parts management, and reliability improvement. The company also promotes IMaaS (Industrial Maintenance as a Service), a conceptual service model for OEMs. Services are delivered through mobile apps (iOS/Android), cloud platform, and professional consulting engagements. The company is led by founder Florian Ferrier and serves industrial maintenance clients globally, with operations based in New Zealand.

Differentiator

Problem solved

Functional benefit

Brands

• msapp: Work video instructions platform - an industrial streaming platform allowing users to film, share, record and watch work video instructions for maintenance operations.

Products and services

• msapp A mobile application for filming, sharing, recording and streaming work video instructions for industrial maintenance operations, described as 'the first industrial streaming platform'. Available on iOS and Android under a freemium model where watching is free and creating/recording content or entering data requires a paid subscription. For industrial maintenance teams seeking standardized work instructions, onboarding content and best-practice sharing.
• CMMS (Computerized Maintenance Management System) Next-generation mobile CMMS delivered as a cloud-based SaaS solution. Implements mobile-first CMMS capabilities for industrial companies looking to replace legacy CMMS or install CMMS for the first time, supporting equipment hierarchies, preventive maintenance checklists, scheduling, spare parts, reliability and data analysis.
• Maintenance Consulting Services Consulting services for industrial companies covering maintenance methods, planning and scheduling, detailed equipment list creation, team training in best practices, preventive maintenance creation with documented ranges, spare parts store installation with QR codes or NFC, reliability improvement and comprehensive data analysis. Delivered as freelance consulting engagements globally by founder Florian FERRIER.

Quantifiable outcome

• Free watching model drives adoption; paid subscription for content creation at $79 NZD/month/user

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• AWS AmazoncoreTechnology or Integration · 1 January 2021Sub-processor for data hosting services. AWS Amazon provides cloud infrastructure for hosting SaaS services including customer data and application systems. Listed in Schedule 2 of Terms of Use as approved sub-processor with data hosting purpose.
• WixcoreTechnology or Integration · 1 January 2021Sub-processor for website services. Wix provides web platform infrastructure for company website. Listed in Schedule 2 of Terms of Use as approved sub-processor with website purpose.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/in/florian-ferrier-0a9243145

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maintenance System