Lourdes- Noreen McKeen

What Lourdes- Noreen McKeen does

Lourdes-Noreen McKeen is a not-for-profit, faith-based senior living community located at 315 South Flagler Drive on the Intracoastal Waterway in West Palm Beach, Florida, operated under the sponsorship of the Carmelite Sisters for the Aged and Infirm since 1960. The community operates a single-campus full continuum-of-care platform comprising three integrated care levels: Independent Living at McKeen Towers (51 apartments), Assisted Living at Lourdes Pavilion (48 apartments), and Skilled Nursing at the Lourdes-Noreen McKeen Residence (132 beds), supplemented by Short-Term Rehabilitation and Short-Term Respite Care services, serving a total of 251 residents. Staffing of 251-500 employees supports 24/7 nursing, interdisciplinary clinical care, chef-prepared dining managed through a Sodexo partnership, and spiritual programming across two onsite chapels (the Skaff Family Chapel and St. Joseph's Chapel) with daily live-streamed Mass.

The business model is a hybrid of recurring residential fees (monthly apartment rentals in independent and assisted living), per-diem skilled nursing rates, fixed-stay or per-diem short-term rehab and respite charges, and supplemental charitable donations routed through The Lourdes Foundation. Pricing is quote-based and not publicly disclosed, with prospective residents directed to a dedicated Health Care Navigator and admissions team across separate phone lines for each care level. Go-to-market is direct-to-consumer and community-led, leveraging the Carmelite heritage, deficiency-free Florida AHCA surveys, eleven consecutive years (2010-2020) on Florida's Best Nursing Homes list, waterfront amenities (pool, fitness center, salon), and Category 5 hurricane-resilient infrastructure with full backup generation. The technical stack is operational rather than technology-driven: emergency alert systems, individually controlled HVAC, Wi-Fi/cable, live-streaming chapel services, and a CareFeed online payment portal. The site is irreplaceable real estate, which is both the community's strongest differentiator and its largest concentration risk.

Name

Lourdes- Noreen McKeen

Legal name

Lourdes Noreen McKeen

Website

https://lourdesmckeen.org

Company type

Private

Founded year

1960

Operating status

Operating

Headcount range

251–500 employees

Short description

Lourdes-Noreen McKeen is a not-for-profit, faith-based senior living community in West Palm Beach, Florida, operated by the Carmelite Sisters. It provides a full continuum of care — independent living, assisted living, skilled nursing, short-term rehab, and respite — to 251 residents on a single waterfront campus.

Ownership category

akta.pro rank

Product category

Senior Living and Continuing Care Retirement Services

NAICS

Nursing and Residential Care Facilities (623), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Nursing Care Facilities (Skilled Nursing Facilities) (62311), Assisted Living Facilities for the Elderly (623312)

SIC

Services-Skilled Nursing Care Facilities (8051), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Large Campus / Multi-Building Assisted Living Communities (HLADABAG)

akta.pro secondary industries

Faith-Based / Nonprofit Assisted Living Providers (HLADABAH), Long-Term Care Nursing Homes (Custodial LTC) (HLADADAB), Short-Stay Respite SNFs (HLADADAN)

Keywords

• Senior living community
• Assisted living services
• Skilled nursing care
• Post-acute rehabilitation
• Respite care services

Headquarters

HQ city

West Palm Beach

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Residential Care Fees (Independent & Assisted Living): Residents pay recurring fees for housing, meals, utilities, housekeeping, transportation, and access to amenities in independent or assisted living apartments. The fees are tiered based on apartment size, floor plan, and level of care required. This is the primary revenue stream.
2. Skilled Nursing and Long-Term Care: Per-diem fees charged for skilled nursing care, long-term nursing care, and related medical and support services. Revenue is generated through daily rates for licensed nursing care.
3. Short-Term Respite and Rehab Stays: Short-term respite stays (minimum 30-day length) and post-acute rehabilitation stays are charged on a per-diem or fixed-stay basis, providing supplemental revenue from transitional care patients.
4. Donations and Charitable Gifts (Lourdes Foundation): As a not-for-profit organization, Lourdes-Noreen McKeen relies on donations, bequests, and charitable gifts through The Lourdes Foundation to support emergency resources, capital improvements, and the mission of the Carmelite Sisters.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels7 records

Core offering

Lourdes-Noreen McKeen is a not-for-profit, faith-based continuing care retirement community on the Intracoastal Waterway in West Palm Beach, Florida, offering Independent Living (51 apartments), Assisted Living (48 apartments), Skilled Nursing (132 beds), Short-Term Rehabilitation, and Respite Care on a single campus operated by the Carmelite Sisters for the Aged and Infirm. The community serves 251 residents with 24/7 nursing, daily Catholic Mass in two onsite chapels, chef-prepared dining, concierge services, and an onsite medical clinic. Revenue is generated from recurring residential care fees and per-diem rates for nursing and rehab stays, supplemented by charitable donations through The Lourdes Foundation.

Product overview

Lourdes-Noreen McKeen is a not-for-profit, faith-based senior living community offering a full-service continuing care retirement campus on the Intracoastal Waterway in West Palm Beach. The community operates a platform-plus-care-levels model consisting of Independent Living (McKeen Towers with 51 apartments), Assisted Living (Lourdes Pavilion with 48 apartments), and Skilled Nursing (Lourdes-Noreen McKeen Residence with 132 beds), plus Short-Term Rehabilitation and Respite Care services. The campus serves 251 residents total. Add-on services include concierge, spiritual care through two onsite chapels, chef-prepared dining, waterfront amenities (pool, fitness, salon), and scheduled transportation. The community is operated by Carmelite Sisters for the Aged and Infirm since 1960.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Deficiency-free bi-annual survey by the Agency for Health Care Administration (Florida state regulatory body)
• +1 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Five partnerships are on record, tiered core, supporting and regulatory.

• Carmelite Sisters for the Aged and InfirmcoreStrategic or Co-development Partner · 1 January 1959The Carmelite Sisters for the Aged and Infirm are the founding and sponsoring religious order of Lourdes-Noreen McKeen. Led by Venerable Mary Angeline Teresa, the Sisters began their mission in 1929 and arrived in the Palm Beaches in 1959/1960. They founded, sponsor, and operate the community. The Sisters' philosophy of care — 'The difference is love' — and core values of Hospitality, Compassion, Sanctity of Life, and Shared Commitment are embedded throughout the community's operations. The Sisters maintain an active presence on campus.
• The Lourdes FoundationcoreOthersThe Lourdes Foundation is the fundraising arm of Lourdes-Noreen McKeen, dedicated to supporting the mission of the residence and the Carmelite Sisters through charitable donations, bequests, and planned giving. The Foundation works to bolster emergency resources and fund capital improvements, sustaining the not-for-profit community.
• Avila Institute of GerontologysupportingOthersThe Avila Institute of Gerontology provides training and education for long-term care staff at Lourdes-Noreen McKeen in topics including Dementia and Memory Impairment, Behavioral Management, Geriatric Spiritual Care, and Palliative Care. The institute works with the community's staff educators to deliver ongoing professional development.
• SodexosupportingOthersSodexo manages dietary and food service operations at the community. The company handles hiring for dietary service positions, providing professional culinary and food service staffing alongside the community's own chef and kitchen team.
• Agency for Health Care Administration (Florida)regulatoryOthersThe Florida Agency for Health Care Administration (AHCA) conducts bi-annual regulatory surveys and inspections of the community's Assisted Living facility. A deficiency-free survey outcome serves as a key quality endorsement.

Scale indicators6 records

Recent moves13 records

Expansion highlights6 records

Direct peers

• Genesis HealthCare: Genesis operates skilled nursing facilities and assisted/senior living communities across the U.S., including Florida. Direct peer in skilled nursing and rehabilitation services that are a core segment of the Lourdes-Noreen McKeen offering.
• Erickson Senior Living: Erickson operates large continuing care retirement communities (CCRCs) with integrated IL, AL, and skilled nursing on single campuses. It is the closest large-scale peer in single-campus CCRC model, though its communities are for-profit versus Lourdes-Noreen McKeen's nonprofit structure.
• Sonida Senior Living (formerly Capital Senior Living): Sonida operates senior living communities offering independent and assisted living primarily in the U.S. Sun Belt. Comparable in IL/AL product offering and similar in operating community count and resident scale to Lourdes-Noreen McKeen.
• Atria Senior Living: Atria operates ~200 upscale senior living communities offering independent living, assisted living, and memory care. It is a direct competitor in the upscale Florida assisted/independent living segment with comparable amenity-rich product positioning.
• Sunrise Senior Living: Sunrise operates premium senior living communities primarily in assisted living and memory care, with a strong Florida footprint. It is a direct peer in the upscale assisted living market with similar concierge-style service models.
• National HealthCare Corporation: NHC operates skilled nursing facilities, assisted living, and home health across the Southeast U.S. with a strong Southeast regional footprint including Florida. It is a direct peer in the skilled nursing and post-acute rehab segments that comprise 132 of Lourdes-Noreen McKeen's 251 beds.
• The Ensign Group: The Ensign Group operates skilled nursing facilities and senior living communities, with significant operations in Florida. Comparable in skilled nursing and short-term rehab offerings that are core to Lourdes-Noreen McKeen's 132-bed SNF service line.
• Five Star Senior Living: Five Star Senior Living operates independent living, assisted living, and skilled nursing communities, with a meaningful Florida presence. Comparable multi-level care model and comparable premium amenity positioning to Lourdes-Noreen McKeen.

Others

• Welltower: Welltower is the largest healthcare REIT focused on senior housing and post-acute care properties. It is an adjacent peer as a capital partner/landlord to senior living operators, not a direct operator, but is relevant for understanding capital markets and valuations of Florida senior living real estate like Lourdes-Noreen McKeen's waterfront campus.

Broad incumbents

• Brookdale Senior Living: Brookdale is the largest U.S. senior living operator offering independent living, assisted living, memory care, and skilled nursing across ~650 communities. While much larger and for-profit, it directly competes with Lourdes-Noreen McKeen on the same continuum-of-care product suite in the broader Florida senior living market.

Market position

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/lourdes-noreen-mckeen-residence-for-geriatric-care-inc.

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lourdes- Noreen McKeen