Northcentral Electric Cooperative

What Northcentral Electric Cooperative does

Northcentral Electric Cooperative is a member-owned, non-profit electric distribution cooperative incorporated under Mississippi law and headquartered in Olive Branch, Mississippi. Founded in 1950, it distributes electricity to residential, commercial, industrial, and mobile-home customers across DeSoto, Marshall, Lafayette, and Tate counties in Northern Mississippi, operating under certificated exclusive service territory rights and procuring wholesale power from the Tennessee Valley Authority (TVA). Service is delivered through a physical distribution network of overhead and underground lines, supported by metering and outage management systems, two physical offices (Olive Branch headquarters and Byhalia), 24/7 phone-based outage reporting, a real-time outage map, and digital self-service via iOS and Android mobile apps plus a web customer portal.

The cooperative generates revenue primarily through usage-based monthly electric billing, supplemented by a one-time $50 active membership fee, deposits and credit-check based security holds, and cost-based service fees (reconnection, temporary service). Because it is a non-profit cooperative, surplus revenues are returned to members through equitable rates rather than distributed to shareholders. Member governance is exercised through an elected Board of Directors (President Pat Woods, Vice-President Jerry Nichols, Secretary-Treasurer Don Dickerson) with one-member-one-vote democratic control, and operations are led by CEO/General Manager Kevin Doddridge.

In 2022, Northcentral launched Northcentral Connect, a wholly-owned broadband subsidiary offering high-speed fiber internet to members within and adjacent to the cooperative's electric territory, marking a deliberate diversification into telecommunications. Additional member-facing programs include levelized billing, prepay billing, yard light service, a monthly community podcast (Northcentral NFused), and a college scholarship program. The cooperative also participates in TVA's EnergyRight efficiency program and the Electric Cooperatives of Mississippi industry association.

Name

Northcentral Electric Cooperative

Legal name

Northcentral Electric Cooperative

Website

https://northcentralelectric.com

Company type

Private

Founded year

1950

Operating status

Operating

Headcount range

51–100 employees

Short description

Northcentral Electric Cooperative is a member-owned, non-profit electric distribution utility founded in 1950, serving residential, commercial, and industrial customers across four Northern Mississippi counties via TVA-sourced power and recently expanded into fiber broadband through its Northcentral Connect subsidiary.

Ownership category

akta.pro rank

Product category

Electric Utility Distribution

NAICS

Electric Power Transmission, Control, and Distribution (22112), Electric Power Distribution (221122), Electric Power Generation, Transmission and Distribution (2211), Utilities (22)

SIC

Electric Services (4911), Electric, Gas & Sanitary Services (4900)

akta.pro primary industry

Electric Cooperatives (Rural/Member-Owned Utilities) (EUADABAC)

Keywords

• Electric distribution services
• Rural electric cooperative
• Broadband internet service
• Residential electricity supply
• Outage management services

Headquarters

HQ city

Olive Branch

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Electric Utility Service: Core revenue from providing electricity distribution services to residential, commercial, and industrial members in their service territory. Service is billed monthly based on usage.
2. Membership Fees: One-time active membership fee of $50.00 charged to new service members.
3. Service Fees and Deposits: Various service fees including deposits based on credit check, reconnection charges, and temporary service costs. Service fees are cost-based to avoid burdening members not requiring special services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

Northcentral Electric Cooperative distributes electricity to residential, commercial, industrial, and mobile home customers across DeSoto, Marshall, Lafayette, and Tate counties in Northern Mississippi through overhead and underground infrastructure. The cooperative supplements its core utility service with broadband internet via the Northcentral Connect subsidiary, member billing options (Levelized Billing, Prepay Billing), yard light service, and digital self-service through a customer web portal and mobile application.

Product overview

Northcentral Electric Cooperative offers a unified electricity distribution service with a portfolio of related products and programs. The core offering is electricity distribution to residential, commercial, industrial, and mobile home customers across four Mississippi counties. The cooperative has expanded into broadband internet service through Northcentral Connect. Customer engagement is enabled through a native mobile app (iOS/Android) and a web-based customer portal for account management, bill payment, and service requests. Additional programs include outage reporting with real-time mapping, levelized billing, prepay billing, yard light service, and a monthly podcast. The cooperative follows TVA (Tennessee Valley Authority) for complaint resolution and energy programs.

Differentiator

Problem solved

Functional benefit

Brands

• Northcentral Connect: Broadband and internet service offered by Northcentral Electric Cooperative, launched to expand services beyond traditional electric utility.

Products and services

• Electric Distribution Service Electricity distribution service delivering power to residential, commercial, industrial, and mobile home customers across DeSoto, Marshall, Lafayette, and Tate counties in Northern Mississippi via overhead and underground infrastructure, billed monthly based on usage.
• Northcentral Connect Broadband Internet High-speed broadband internet service offered as a separate product from the cooperative's electric utility, available to customers within the cooperative's service territory through fiber infrastructure, with preregistration and availability checks via northcentralconnect.com.
• Northcentral Electric Mobile App Native mobile application for iOS and Android that allows members to view account information, view and pay bills, make secure payments, view payment history, manage alerts and reminders, receive push notifications, and locate offices and payment kiosks.
• Customer Online Portal Web-based portal enabling members to manage accounts, pay bills, view billing history, submit new service applications, and access online service requests.
• Outage Reporting and Real-Time Outage Map 24/7 outage reporting service combining a real-time web-based outage map at outages.northcentralelectric.com with a dedicated phone line (662.895.2151) that lets members report outages and view current outage status across the service territory.
• Levelized Billing Billing program that averages a member's monthly electricity costs over a 12-month period to provide more predictable monthly payments and smooth seasonal fluctuations in energy bills.
• Prepay Billing Program Alternative billing option in which members take responsibility for monitoring their electricity usage and prepay, providing flexibility in managing energy costs without a traditional post-pay monthly bill.
• Yard Light Service Outdoor lighting service in which members can request installation of a cooperative-owned yard light on their property and pay recurring monthly fees for illumination.

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered industry association and core utility partner.

• Electric Cooperatives of Mississippiindustry associationOthersRegional association of electric cooperatives in Mississippi. Northcentral participates in this cooperative association for industry collaboration, advocacy, and information sharing among Mississippi electric cooperatives.
• Tennessee Valley Authority (TVA)core utility partnerTechnology or IntegrationTVA is a federal corporation that provides electricity to local power companies. Northcentral purchases power from TVA and participates in TVA's EnergyRight program for energy efficiency. TVA also provides complaint resolution processes for member disputes.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Market position

Strengths4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Northcentral_EC

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Northcentral Electric Cooperative