SOLUTIONBOX
Solutionbox is a founder-owned Austrian managed IT services provider, founded 2004, serving 400+ SMEs from offices in Salzburg, Linz, and Zeltweg with subscription-based IT-as-a-Service covering security, backup, cloud, networking, and IT consulting.
- Company typePrivate
- Founded2004
- HeadquartersWals, Austria
- Headcount11–50
- GTM typeB2B
- OfferingServices
What SOLUTIONBOX does
Solutionbox Informationstechnologie GmbH is a founder-owned Austrian managed IT services provider ('IT-Systemhaus f\u00fcr KMU') headquartered in Wals-Siezenheim (Salzburg), with additional offices in Linz and Zeltweg. Founded in 2004 by Martin H\u00f6ck, the company delivers a comprehensive managed IT portfolio organized around three pillars: 'Sichere IT' (firewall, backup, email security, XDR, NIS2/DSGVO compliance), 'Managed IT' (24/7 monitoring, service desk, cloud, VoIP, endpoint management), and 'IT-Beratung' (IT strategy, AI advisory, cloud and license audit, project accompaniment). It also runs three educational workshops (Cyber Security, DSGVO, KI & Datenschutz), a bi-weekly '12 Minuten IT-Wissen' live webcast, and free self-assessment tools (IT-Risiko-Simulator, Selbstchecks).
SOLUTIONBOX firmographics
Firmographics- Name
- SOLUTIONBOX
- Legal name
- Solutionbox Informationstechnologie GmbH
- Website
- https://solutionbox.net
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Solutionbox is a founder-owned Austrian managed IT services provider, founded 2004, serving 400+ SMEs from offices in Salzburg, Linz, and Zeltweg with subscription-based IT-as-a-Service covering security, backup, cloud, networking, and IT consulting.
- Ownership category
- akta.pro rank
SOLUTIONBOX industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)
- akta.pro secondary industry
- Service Desk & ITSM Outsourcing (BPAEAMAF)
Keywords
Where SOLUTIONBOX is headquartered
LocationHeadquarters
- HQ city
- Wals
- HQ country
- Austria
- HQ region
- Europe
Offices3 records
Markets served
SOLUTIONBOX business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services (ITaaS): Recurring managed services including monitoring, maintenance, support, and updates for a fixed monthly fee. The company offers IT as a Service (ITaaS) with hardware ownership retained by the provider, a minimum contract duration of 36 months, and per-user flat-rate pricing with flexible user count adjustments (±25%). Automatic hardware replacement every 3–4.5 years.
- Managed Cloud & Infrastructure: Managed cloud services (Azure, AWS, private cloud), managed network (switches, WLAN, routing), VoIP telephony, and endpoint management billed as recurring managed services.
- Firewall as a Service (FWaaS): Managed firewall services including hardware, delivered as a subscription/service with monthly or annual billing.
- Service Desk as a Service: IT support with guaranteed SLA, billed as part of managed services packages.
- IT Consulting: One-time or project-based IT strategy, cloud & license audit, AI potential check, and project accompaniment engagements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | ITaaS on user-basis — flat-rate per user covering full IT infrastructure |
| Subscription | Monthly | ITaaS — managed IT services with hardware ownership retained by provider |
| Other | Monthly | Service Desk Technicians (m/w/d) — entry-level salary |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels7 records
SOLUTIONBOX product offering
Product offeringCore offering
SOLUTIONBOX is an Austrian IT system house that delivers managed IT services to small and mid-sized businesses under its "Sichere IT" (Secure IT) bundled offering, combining IT security (firewall, email security, XDR 24/7 SOC, password management, backups), managed cloud (Azure, AWS, private cloud), networking, VoIP telephony, endpoint management, and a multilingual Service Desk with guaranteed SLAs. The company supplements recurring managed services with project-based IT consulting, IT relocations, and compliance workshops (DSGVO/GDPR, cyber security, AI & data protection).
Product overview
Solutionbox is an Austrian IT system house offering a comprehensive portfolio of managed IT services for small and medium businesses (KMU). The portfolio is organized around three core pillars: 'Sichere IT' (secure IT) covering firewall, backup, email security, and XDR; 'Managed IT' providing monitoring, support, cloud, VoIP, and endpoint management; and 'IT-Beratung' for strategy and AI consulting. Additional offerings include specialized workshops, self-service assessment tools (IT-Risiko-Simulator, Selbstchecks), and a free webcast series. The company operates on an as-a-service model with services including Firewall as a Service (Barracuda-powered), Backup as a Service, Microsoft 365 Backup, Managed Cloud (Azure/AWS/Private), VoIP-Telefonie (Teams-integrated), and Service Desk as a Service.
Differentiator
Problem solved
Functional benefit
Brands
- Lisa: KI-Assistentin — AI-powered chat assistant on the Solutionbox website that answers questions about Solutionbox and IT topics. Uses Anthropic Claude AI (USA), with EU Standard Contractual Clauses for data transfers.
Products and services
- Sichere IT (Secure IT bundled package)
- Firewall as a Service (FWaaS)
- Backup as a Service
- Microsoft 365 Backup
- E-Mail Security (Spam- und E-Mail-Schutz)
- Security Operations (XDR 24/7)
- Netzwerk as a Service (Network as a Service)
- Password Management
- Managed IT (IT-Wartung)
- Service Desk as a Service
- Managed Cloud (Azure, AWS, Private Cloud)
- VoIP-Telefonie (Cloud-Telefonanlage)
- Endpoint Management
- IT-Beratung (IT Consulting)
- KI-Beratung (AI Consulting)
- DSGVO-Workshop
- Cyber Security Workshop
- KI & Datenschutz Workshop
Quantifiable outcome
- 22 years of SME IT experience
- +3 more outcomes
Companies that use SOLUTIONBOX
Customer profileNamed customers13 records
Segments4 records
Ideal customer profiles3 records
SOLUTIONBOX technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability3 records
SOLUTIONBOX partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Barracuda NetworkscoreSolutionbox resells and manages Barracuda firewall hardware and security solutions as part of its Firewall-as-a-Service (FWaaS) offering. Barracuda firewalls provide comprehensive protection against network attacks, ransomware, phishing, and zero-day exploits. Solutionbox positions its expertise as the critical link between customer requirements and Barracuda's technical implementation. This is a key technology partnership for Solutionbox's flagship security service.
- Microsoft (Azure, M365)coreSolutionbox offers Managed Cloud services built on Microsoft Azure, as well as Microsoft 365 Backup, VoIP/Telephony integrated with Teams, and endpoint management for M365 environments. Azure and Microsoft 365 form the foundational cloud platforms for many of Solutionbox's managed services engagements.
- Amazon Web Services (AWS)coreSolutionbox offers Managed Cloud services built on AWS, positioning itself as a multi-cloud managed services provider alongside Azure.
- AKD Baunetzwerk GmbH (ABAU)minorABAU (Arbeitsgemeinschaft der Bauunternehmen Oberösterreich) member-specific terms are referenced in the AGB. For ABAU members, the contracting partner is AKD Baunetzwerk GmbH. This represents a specialized B2B channel arrangement.
- Solutionbox Consulting GmbHcoreAffiliated company providing IT strategy, AI consulting, data protection, and court-certified expert witness services (allgemein beeideter und gerichtlich zertifizierter Sachverständiger für IT). Operates under the same ownership with a shared brand identity.
- Solutionbox Immobilien GmbHminorAffiliated company offering flexible office space and coworking at Hartlebengasse 4, 5020 Salzburg ('Office as a Service'). Operates under the same ownership with a shared brand identity.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
SOLUTIONBOX competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights7 records
Customer concentration
SOLUTIONBOX social profiles
Digital presenceSOLUTIONBOX financial estimates
Financial estimateRevenue estimate
Valuation estimate
SOLUTIONBOX leadership team
Management profileNumber of profiles
Profiles3 records
SOLUTIONBOX subsidiaries and ownership
Company hierarchySubsidiaries2 records
SOLUTIONBOX funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
SOLUTIONBOX M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about SOLUTIONBOX
What does SOLUTIONBOX do?
SOLUTIONBOX is an Austrian IT system house that delivers managed IT services to small and mid-sized businesses under its "Sichere IT" (Secure IT) bundled offering, combining IT security (firewall, email security, XDR 24/7 SOC, password management, backups), managed cloud (Azure, AWS, private cloud), networking, VoIP telephony, endpoint management, and a multilingual Service Desk with guaranteed SLAs. The company supplements recurring managed services with project-based IT consulting, IT relocations, and compliance workshops (DSGVO/GDPR, cyber security, AI & data protection).
Is SOLUTIONBOX a public or private company?
SOLUTIONBOX is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was SOLUTIONBOX founded?
SOLUTIONBOX was founded in 2004. It employs 11 to 50 people.
Where is SOLUTIONBOX based?
SOLUTIONBOX is headquartered in Wals, Austria, in the Europe region.
How does SOLUTIONBOX make money?
Five revenue lines are on record. Managed IT Services (ITaaS) is the primary driver. The others are managed Cloud & Infrastructure, firewall as a Service (FWaaS), service Desk as a Service and IT Consulting.
Does SOLUTIONBOX have an API?
No public API is recorded for SOLUTIONBOX.
What industry is SOLUTIONBOX in?
SOLUTIONBOX's product category is Managed IT Services. Its primary akta.pro industry code is BPAEAJAN, ITSM Managed Services (Run/Operate/Optimize), with a secondary code of BPAEAMAF, Service Desk & ITSM Outsourcing. Its NAICS code is 541513 and its SIC code is 7370.