Capacity Building Service Group
Capacity Building Service Group is a Bangladesh-based international development consultancy, founded in 2003, serving USAID, FCDO, ADB, UNICEF, and major INGOs with organizational development, research, and evaluation services across South Asia, Africa, and beyond.
- Company typePrivate
- Founded2003
- HeadquartersDhaka, Bangladesh
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Capacity Building Service Group does
Capacity Building Service Group (CBSG) is a Bangladesh-founded international development consultancy established in 2003 and headquartered in Dhaka, with additional offices in Toronto and Vancouver under CBSG Canada. The firm delivers two integrated service lines: Organization Development (organizational capacity assessment, change management, policy and system development, project cycle management, training and facilitation) and Research and Evaluation (baseline/endline evaluations, market research, thematic and policy research, impact and performance assessment, outcome harvesting). Delivery is supported by established analytical tooling (STATA, SPSS, NVivo, MAXQDA) and tech-enabled field data collection (CAPI, CATI, SurveyCTO), combined with senior sector specialists across eight practice areas including Health/Nutrition/WASH, Governance, RMG/Decent Work, and Human Rights/Trafficking.
CBSG's commercial model is project-based professional services: short- to long-term consulting contracts bid and delivered to bilateral/multilateral donors (USAID, FCDO, ADB, USDA, UNICEF), international NGOs (Helen Keller International, The Asia Foundation, Oxfam, Plan International, CARE, ACDI/VOCA, Winrock, DAI, CNFA), and Bangladesh government agencies, with revenue generated primarily through contract fees rather than product licensing. The firm reports 380+ international agency contracts, 290+ US Government projects, 160+ organizational capacity assessments, and 180+ research and evaluation services delivered across 23+ years, with consecutive Long-Term Agreements with UNICEF Bangladesh providing recurring multi-year demand.
The go-to-market is reputation-driven and relationship-led, anchored in past performance with US Government primes, INGO primes, and direct donor awards; geographic footprint has expanded beyond Bangladesh and South Asia in the 2021-2025 period to include North America (Canada), Sub-Saharan Africa (Malawi, Zambia, Zimbabwe), Southeast Asia (Thailand, Philippines), Central America (Honduras), and additional South Asian markets (India, Sri Lanka, Nepal).
Capacity Building Service Group firmographics
Firmographics- Name
- Capacity Building Service Group
- Legal name
- Capacity Building Service Group
- Website
- https://cbsg-bd.org
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Capacity Building Service Group is a Bangladesh-based international development consultancy, founded in 2003, serving USAID, FCDO, ADB, UNICEF, and major INGOs with organizational development, research, and evaluation services across South Asia, Africa, and beyond.
- Ownership category
- akta.pro rank
Capacity Building Service Group industry classification
Industry- Product category
- International Development Consulting
- NAICS
- Business Support Services (5614)
- SIC
- Services-Management Services (8741), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Institutional Capacity Building & Training (Workforce/Systems Strengthening) (BPADAEAC)
- akta.pro secondary industry
- Technical Cooperation, Capacity Building & Policy Advisory Programs (BPADABAO)
Keywords
Where Capacity Building Service Group is headquartered
LocationHeadquarters
- HQ city
- Dhaka
- HQ country
- Bangladesh
- HQ region
- Asia
Offices3 records
Markets served
Capacity Building Service Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Consulting Services: CBSG provides consultancy services ranging from short-term output-based activities to complex multi-year initiatives. Revenue comes from research and evaluation contracts, organizational development consulting, and training services delivered to international development partners, government agencies, and multilateral/bilateral agencies across Bangladesh and South Asia.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Capacity Building Service Group product offering
Product offeringCore offering
Capacity Building Service Group is an international development consultancy that delivers Organization Development Services (organizational capacity assessments, change management, policy and systems development, project cycle management, training and facilitation) and Research and Evaluation Services (baseline and endline evaluations, market research, thematic and policy research, impact and performance assessments, outcome harvesting) to international development partners, government agencies, and NGOs across Bangladesh, South Asia, and emerging markets in Sub-Saharan Africa and Southeast Asia.
Product overview
Capacity Building Service Group (CBSG) is an international development consultancy firm that offers two primary service lines: Organization Development Services and Research and Evaluation Services. The Organization Development service encompasses sub-services including Organizational Capacity Assessment (OCA), Change Management, Organizational Policy & System Development, Project Cycle Management (PCM), Training & Facilitation, and Outcome Harvesting. The Research and Evaluation service includes Baseline & Endline Evaluations/Surveys, Market Research and Mapping, Thematic and Policy Research, and Impact & Performance Assessment. The company operates across eight sectoral practice areas: Health/Nutrition/WASH, Governance, Women/Child/Youth Development, Climate/Disability/Resilience, Economic Growth/Agriculture/Food Security, Education, RMG/Trade Union/Decent Work, and Human Rights/Trafficking. CBSG does not offer a technology product platform; instead, it provides human-delivered consultancy services enhanced with analytical tools including STATA, SPSS, NVivo, SurveyCTO, CAPI, and CATI for data collection and analysis.
Differentiator
Problem solved
Functional benefit
Products and services
- Organization Development Services Comprehensive organizational development and change management approach to institutional development and capacity building for international development partners, government agencies, and NGOs, encompassing organizational review and capacity assessment, strategic planning, project cycle management, leadership development, team building, and systems and policy improvement including HRM and MEL systems.
- Research and Evaluation Services High-impact research, evaluation, and thematic studies across diverse development sectors including large-scale baseline and endline evaluations, field research, technical support, market surveys, impact assessments, and tech-enabled data collection using CAPI and CATI, targeted at U.S. Government and international development agency projects in Bangladesh and South Asia.
Quantifiable outcome
- 380+ contracts for International Agencies
- +3 more outcomes
Companies that use Capacity Building Service Group
Customer profileNamed customers12 records
Segments5 records
Ideal customer profiles3 records
Capacity Building Service Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Capacity Building Service Group partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core and minor.
- Helen Keller InternationalcoreCBSG conducted Baseline Evaluation of the Transforming Lives Through Nutrition (TLTN) project, a multi-country initiative implemented by consortium of Helen Keller International, Vitamin Angels, and iDE across Bangladesh.
- Asian Development Bank (ADB)coreCBSG conducted feasibility studies commissioned by ADB for Urban Governance and Infrastructure Improvement Project, working with LGED and Government of Bangladesh.
- The Asia FoundationcoreCBSG conducted Organizational Capacity Assessments for FCDO-funded PERI Program partners under The Asia Foundation, including CPD, RMMRU, MRDI, YPSA and others.
- UNICEF BangladeshcoreCBSG supported UNICEF Bangladesh under two consecutive Long-Term Agreements (LTAs), delivering training and facilitation services across Health, Nutrition, WASH, and Education sectors.
- Winrock InternationalcoreCBSG engaged by Winrock under USAID's Climate Resilient Ecosystems and Livelihoods (CREL) project to assess institutional capacities of partner organizations across Bangladesh.
- DAIcoreCBSG conducted Organizational Capacity Assessment of 10 implementing partners under USAID Agriculture Value Chain Project across 17 Feed the Future districts.
- CNFAcoreCBSG assessed and strengthened capacities of three key agricultural associations under USAID Conduit project, implementing 24-month organizational development initiative.
- OXFAM CanadacoreCBSG expanded into Sub-Saharan Africa conducting multi-country baseline study for Community Health, Rights and Gender Equality project across Malawi, Zambia, and Zimbabwe.
- ACDI/VOCAcoreCBSG conducted Outcome Harvesting evaluation for USDA-supported Philippine Coffee and Farm Enterprise (PhilCAFE) project using MAXQDA analysis.
- Nature Conservation Management (NACOM)minorCBSG assessed NACOM's capacity under USAID ECOLIFE project to strengthen governance, HR, financial, and program systems.
Scale indicators10 records
Recent moves7 records
Expansion highlights4 records
Capacity Building Service Group competitors and assessment
Company assessmentMarket position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks3 records
Key highlights7 records
Customer concentration
Capacity Building Service Group social profiles
Digital presenceCapacity Building Service Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Capacity Building Service Group leadership team
Management profileNumber of profiles
Profiles5 records
Capacity Building Service Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Capacity Building Service Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Capacity Building Service Group
What does Capacity Building Service Group do?
Capacity Building Service Group is an international development consultancy that delivers Organization Development Services (organizational capacity assessments, change management, policy and systems development, project cycle management, training and facilitation) and Research and Evaluation Services (baseline and endline evaluations, market research, thematic and policy research, impact and performance assessments, outcome harvesting) to international development partners, government agencies, and NGOs across Bangladesh, South Asia, and emerging markets in Sub-Saharan Africa and Southeast Asia.
Is Capacity Building Service Group a public or private company?
Capacity Building Service Group is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Capacity Building Service Group founded?
Capacity Building Service Group was founded in 2003. It employs 11 to 50 people.
Where is Capacity Building Service Group based?
Capacity Building Service Group is headquartered in Dhaka, Bangladesh, in the Asia region.
How does Capacity Building Service Group make money?
One revenue line is on record: consulting Services.
Does Capacity Building Service Group have an API?
No public API is recorded for Capacity Building Service Group.
What industry is Capacity Building Service Group in?
Capacity Building Service Group's product category is International Development Consulting. Its primary akta.pro industry code is BPADAEAC, Institutional Capacity Building & Training (Workforce/Systems Strengthening), with a secondary code of BPADABAO, Technical Cooperation, Capacity Building & Policy Advisory Programs. Its NAICS code is 5614 and its SIC code is 8741.