What iSolve Technologies does

iSolve Technologies (iSolve Technologies Pvt Ltd) is a Chennai-headquartered private RegTech company founded in 2005 that builds AI-powered digital onboarding, KYC compliance, and lending-automation platforms for Indian banks, NBFCs, insurance companies, fintechs, and adjacent financial institutions. The core platform, iStart, is positioned as an end-to-end digital onboarding system combining real-time identity verification, eKYC, CKYC processing, Aadhaar offline XML and masking, video KYC (iTrust), AI-powered de-duplication, and end-to-end workflow automation with pre-built flows, user-level permissions, and maker-checker logic. Around iStart, iSolve has built an integrated product portfolio: iFlow for CKYC against CERSAI, iTrust Video KYC with liveness detection and >99% claimed face-match accuracy, iMask for UIDAI-compliant Aadhaar masking, i2A as a Technical Service Provider for the Account Aggregator ecosystem under ReBIT/Sahamati, an AI-Powered De-Duplication engine, ReKYC automation, an Aadhaar Data Vault with HSM-backed tokenization, a Loan Origination System with automated credit bureau pulls (CIBIL, Experian, CRIF, Equifax), and a Customisable Document Management System with OCR-based extraction. The company also operates the COSMOS API Marketplace, exposing 12+ regulatory-grade verification APIs (PAN, Aadhaar, GST, Vehicle RC, DL, Voter ID, Bank Account, eSign, Udyam).

iSolve operates an enterprise field-sales motion targeting BFSI with named logos including Citibank, DBS, Muthoot Finance, and Cholamandalam, plus extensions into telecom (Vodafone Idea) and smaller BFSI, retail, logistics, education, and library services accounts. The technology architecture is API-first and integrates with core banking systems, LOS, LMS, CRMs (Salesforce, Zoho), credit bureaus, and government APIs (UIDAI, NSDL, GSTN, VAHAN, SARATHI, NPCI, DigiLocker, ReBIT/Sahamati), with deployment options including cloud and on-premise. Revenue is generated through four streams: SaaS/platform licensing on annual subscriptions, usage-based API pricing on the COSMOS marketplace, professional services for implementation and customization, and managed services for ongoing compliance and platform operations. Quote-based enterprise pricing and lack of public tier disclosure point to high-touch deal economics typical of regulated-industry SaaS.

The company claims a 500+ employee base across locations including its Chennai headquarters (Alwarpet) and a Chennai-based "Europe Processing Center," holds ISO 27001 and GDPR-aligned security posture with 256-bit encryption, and emphasizes 100% coverage of RBI, CERSAI, UIDAI, SEBI, and IRDAI regulations. No external funding, parent company, or public listing is disclosed; ownership is described as founder/management-led. Stated operational KPIs include 95% faster onboarding, 80% reduced manual intervention, 90% error reduction, 70% onboarding time reduction, and up to 70% cost reduction in KYC processing, all vendor-reported.

Name

iSolve Technologies

Legal name

iSolve Technologies Pvt Ltd

Website

https://isolve.in

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

501–1,000 employees

Short description

iSolve Technologies is a Chennai-based RegTech company that builds AI-powered digital onboarding, KYC compliance, video KYC, Aadhaar masking, and loan origination platforms for Indian banks, NBFCs, insurers, and fintechs via its iStart suite and COSMOS API marketplace.

Ownership category

akta.pro rank

Product category

RegTech / KYC Compliance Software

NAICS

Software Publishers (5132)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Payment Gateways & Orchestration (BPAMAFAA)

Keywords

• Digital customer onboarding
• KYC compliance software
• BFSI RegTech platform
• Video KYC verification
• Aadhaar masking solutions

Headquarters

HQ city

Chennai

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SaaS/Platform Licensing: Annual subscription licensing for iStart platform, iFlow CKYC, Video KYC, and other RegTech solutions. Pricing based on transaction volume and feature modules.
2. API Usage-Based: Usage-based pricing for COSMOS API marketplace covering 12+ verification APIs including PAN, Aadhaar, GST, DL, Voter ID verification
3. Professional Services: Implementation, customization, and technical support services for enterprise deployments
4. Managed Services: Ongoing platform management, compliance monitoring, and support services

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

iSolve Technologies builds and licenses an AI-powered digital customer onboarding and KYC compliance platform (iStart) for BFSI institutions including banks, NBFCs, insurance companies and fintechs. The platform combines real-time identity verification, CKYC processing, Video KYC with liveness check, Aadhaar masking, de-duplication, ReKYC and a 12+ API fintech marketplace (COSMOS) along with complementary modules such as Loan Origination System, Aadhaar Data Vault, Document Management System, and Account Aggregator TSP. Solutions are sold via annual subscription, usage-based API pricing, and professional/managed services, delivered through API-first integrations with core banking, LOS, LMS and government systems.

Product overview

iSolve Technologies is a Global Business Transformation company providing a unified RegTech application platform for BFSI, NBFC, and financial services institutions. The core platform iStart combines digital customer onboarding, KYC compliance, and AI-powered automation with multiple integrated modules including iFlow CKYC for centralized KYC management, iTrust (Video KYC) for remote verification, i2A TSP for Account Aggregator ecosystem integration, iMask for Aadhaar masking, De-Duplication software for identity verification, ReKYC platform for periodic updates, and Aadhaar Data Vault for secure storage. Supporting infrastructure includes the COSMOS API Marketplace with 12+ regulatory-grade verification APIs, Loan Origination System (LOS), and Document Management System (DMS). Additional vertical products include iTrack (asset management), iNavigator (logistics), iServe (retail POS), and iClip (media monitoring). The platform is designed for compliance with RBI, CERSAI, UIDAI, SEBI, IRDAI, and other Indian regulatory frameworks.

Differentiator

Problem solved

Functional benefit

Brands

• iStart: AI-powered digital customer onboarding platform for BFSI with KYC compliance capabilities
• iFlow
• iClip
• iNavigator
• iServe
• iTrack
• i2A
• iMask

Products and services

• iStart Unified digital customer onboarding platform for BFSI institutions combining high-grade automation with built-in compliance for seamless digital onboarding across Web, Mobile, Branch and Feet-on-Street channels, supporting eKYC, CKYC, Video KYC, Aadhaar masking, de-duplication, real-time validation and compliance with RBI, CERSAI, UIDAI, SEBI and IRDAI.
• iFlow CKYC Centralized KYC management platform integrating with CERSAI CKYCR for one-time KYC verification. Supports centralized storage, retrieval, and parsing of customer KYC documents; CERSAI upload/download; KIN generation; CKYC search; de-duplication; and audit trail management for BFSI institutions.
• iTrust Video KYC AI-powered, RBI-compliant Video KYC platform for remote customer verification via the VCIP framework. Includes AI Face Match with greater than 99% accuracy, real-time liveness detection with anti-spoofing, OCR document parsing, geo-tagging and IP validation, end-to-end encryption, DigiLocker and Aadhaar XML integration, forgery and tampering detection, and automatic/manual review workflows.
• iMask Aadhaar Masking 100% UIDAI-compliant Aadhaar masking platform for real-time QR, barcode and photo masking using AI precision. Supports PDF, TIFF, JPEG, PNG and ZIP formats for single and batch uploads; provides a live dashboard, DMS integration, API-based real-time masking and department-wise user access.
• i2A TSP Platform Technical Service Provider (TSP) platform for Account Aggregator ecosystem integration, enabling FIP and FIU connectivity with ReBIT-compliant APIs, consent notification, data governance, encryption, digital signing, AA data standards, analytics modules (underwriting models, SME scorecards, EWM) and user-experience modules.
• De-Duplication Software AI-powered real-time customer de-duplication platform for banks, NBFCs and insurance providers with configurable matching rules (exact, phonetic, fuzzy), data cleansing, batch de-dupe for legacy databases, golden record creation, role-based access and audit trails, dashboards and MIS reports, and integrations with core banking and CRM systems.
• ReKYC Verification Platform Automated ReKYC verification platform for periodic customer KYC updates, providing a 100% automated workflow with no manual intervention, regulatory-ready reporting and audit trails, AI-based document validation, sanctions and PEP screening, an omnichannel experience across Web, Mobile and Branch, and auto-triggered SMS/email reminders.
• Aadhaar Data Vault (ADV) Platform Secure Aadhaar Data Vault platform for compliant storage of Aadhaar numbers. Features tokenization with vault reference keys, end-to-end encryption with HSM support, role-based access control, automated data masking, comprehensive audit trails, regulatory compliance reports and a scalable vault architecture for high transaction volumes.
• Loan Origination System (LOS) AI-powered loan origination platform for banks and NBFCs. Automates lending from application to disbursement with multi-channel loan capture, smart identity verification, automated credit bureau pulls (CIBIL, Experian, CRIF, Equifax), configurable credit rules engine, document OCR, fraud and de-dupe checks, automated underwriting workflows, digital agreement execution, collateral management and analytics dashboards.
• Document Management System (DMS) AI-powered document management system for BFSI enterprises. Features smart capture, OCR-based data extraction with 98% accuracy, automated document classification, version control, audit trails, workflow automation, compliance dashboard, and support for multi-format digitization (PDF, images, Word, XLS, handwritten scans).
• COSMOS Fintech APIs Marketplace Regulatory-grade APIs marketplace offering 12+ verification and compliance APIs, including PAN Verification, Aadhaar Verification, Aadhaar Offline XML, GST Verification, Vehicle RC/DL Verification, Voter ID, Bank Account Verification, PAN-Aadhaar Link, GSTIN by PAN, Aadhaar eSign and Udyam Verification APIs, delivered via RESTful APIs and Web/Android/iOS SDKs.
• iFlow CKYC 2.0 Compliance Platform CKYC 2.0 compliance platform for BFSI institutions providing real-time CERSAI validation with 400+ field validation, AI-powered OCR error detection, automated Aadhaar masking, intelligent duplicate detection and API-based CKYC search and download, designed for the evolving CKYC 2.0 regulatory requirements.
• FoS (Feet on Street) Onboarding Platform AI-powered, paperless Feet-on-Street onboarding platform for doorstep customer acquisition, with assisted data entry, eKYC, CKYC, document capture, real-time account creation, mobile-first design, offline mode and auto-sync for remote areas.
• DIY (Do-It-Yourself) Digital Onboarding Solution Self-serve paperless DIY digital account opening platform with Aadhaar eKYC, CKYC, real-time customer ID creation, mobile-first responsive design, selfie capture, face match, optional Video KYC fallback, digital consent capture and eSign.
• In-Branch Onboarding Platform In-branch digital onboarding platform that digitizes walk-in customer onboarding with 100% compliant eKYC and CKYC automation. Combines physical and digital workflows for branch-staff-assisted onboarding, with document scanning, Aadhaar eKYC, CKYC fetch/upload, photo and signature capture, and digital consent logging.
• iTrack Asset Management Intelligent asset management platform for enterprises featuring asset tracking, appointment management, IT asset management, physical asset lifecycle management, profitability metrics, impact analysis, contract management, service scheduling, payment tracking, POS billing and spares/consumables tracking, including GPS-based tracking and AI for beat plans.
• iNavigator Logistics Management Logistics management solution for freight and container tracking with container management, customer information and KYC, container tracking via RFID, cargo status monitoring, Tally integration, rate cards management, import/export billing and credit/debit party segregation.
• iServe Retail Management Platform Retail management platform for multi-location businesses, providing POS, inventory management, staff management, logistics management, customer management, franchise management, loyalty program integration, social media integration, online payment gateway integration and appointment booking.
• iClip Media Monitoring & Data Extraction AI-powered media clipping and data extraction platform for print and digital media monitoring, offering social media monitoring, web crawling, auto clipping and article identification, multi-language processing across Dutch, Danish, Swedish, Norwegian, French, English, Spanish and Italian, word split, paragraph identification, auto tagging and customized PDF/XML output.

Quantifiable outcome

• 95% Faster Onboarding
• +6 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

AI capability7 records

Feature8 records

Scale indicators12 records

Recent moves7 records

Expansion highlights7 records

Direct peers

• HyperVerge: AI-based identity verification and KYC platform serving Indian banks, NBFCs, and fintechs with OCR, face match, liveness detection. Directly competes with iSolve's Video KYC and onboarding modules; serves comparable BFSI enterprise customers.
• Karza Technologies: Mumbai-based data and decisioning platform for BFSI offering KYC, CKYC, video KYC, and compliance APIs. Closely comparable product set to iSolve's COSMOS API marketplace and iFlow CKYC platform, with overlapping bank and NBFC customer base.
• Perfios: Bengaluru-based fintech data and analytics platform providing income verification, KYC, credit assessment, and Account Aggregator services to Indian BFSI. Direct competitor across iSolve's LOS, i2A TSP, and verification API offerings with comparable customer base.
• IDfy (Sievert Larsen): India-headquartered RegTech providing KYC, video KYC, background verification, and identity verification APIs. Direct competitor in the same Indian BFSI compliance and onboarding space, with comparable product breadth (OCR, liveness, AML checks) and similar enterprise customer segments.
• Signzy: Bengaluru-based digital onboarding and KYC platform for banks, NBFCs, and fintechs. Offers video KYC, eKYC, AML, and onboarding APIs directly competitive with iStart, iTrust, and COSMOS APIs. Raised significant VC funding, contrasting with iSolve's bootstrapped model.

Broad incumbents

• Jumio: Global leader in AI-powered identity verification, KYC, and AML solutions serving banks, fintechs, and enterprises. Established incumbent with broader geographic reach and product portfolio; competes for large enterprise mandates including Indian operations of global banks.
• Onfido: Global identity verification and KYC platform serving financial institutions worldwide with document verification, biometrics, and AML. Larger, well-funded competitor expanding into India; competes for the same multinational bank and fintech accounts as iSolve.

Emerging players

• M2P Fintech: India-focused fintech infrastructure platform offering payment, banking, and lending APIs. Adjacent competitor in the BFSI API infrastructure space, with some overlap in fintech API marketplace positioning but stronger focus on payments and card issuance.
• Setu: India-based API infrastructure platform for financial services, including Account Aggregator, KYC, and payments APIs. Emerging player with direct overlap on iSolve's i2A TSP and verification API offerings, backed by a larger parent (Stripe-backed Pine Labs acquired Setu).

Others

• SurePrep (now part of Thomson Reuters): Document management and OCR automation provider for financial services. Related to iSolve's Document Management System (DMS) offering in terms of AI-powered document processing for BFSI, though focused on tax/accounting workflows rather than onboarding.

Market position

Strengths1 record

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/isolve-technologies-pvt-ltd
• Xx.com/isolve_Group
• Facebookfacebook.com/isolvetechnologies

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about iSolve Technologies